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GrexIt, Inc.

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1,140 avaliações
  • Perfis 1
  • Categorias 4
Classificação média por estrelas
4.6
Atendendo clientes desde
2011
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GrexIt, Inc. Reviews

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Christina U.
CU
Christina U.
02/22/2024
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Usuário atual verificado
Fonte da Revisão: Orgânico

EASY TO USE AND EXTREMELY HELPFUL FOR OUR TEAM

I love the simplicity of hiver as well as the ability to easily move emails in your personal inbox to a shared inbox and assign them to team members. It has helped our team manage communication with customers and is easy to train new employees on how to use it. Hive support has always been on top of it as well. Love it!!
Diego H.
DH
Diego H.
02/22/2024
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Usuário atual verificado
Fonte da Revisão: Convite de Vendedor
Revisão Incentivada

Exceptional group management and visibilty

Hiver has an easy-to-use UI that makes assigning tasks a simple two-step process. Visibility is also easy with a built-in tag system to make sure the right people are in the know. Integration with Gmail is an essential part of my job. The inclusion of notes within emails for conversations facilitates plans for future workflows and planning.
Jason R.
JR
Jason R.
02/22/2024
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Fonte da Revisão: Convite de Vendedor
Revisão Incentivada

Just a review

navagating my dash board.I like the way it looks.

About

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HQ Location:
San Jose, CA

Social

@hiverhq

What is GrexIt, Inc.?

Deliver personalized service across communication channels such as Emails, Chats, Voice and WhatsApp. Easily drive visibility and accountability for each conversation, ensuring no query is overlooked. Enhance team collaboration on email responses without the hassle of CCs and forwards. With Live Chat, assign customer chats to agents and respond to them in real time. Set up chatbots to provide 24/7 customer support for immediate assistance and enhanced CX. Respond to WhatsApp messages and manage customer calls within your inbox without switching between different applications. Designed for support, finance and IT teams, Hiver is trusted by 10,000+ teams globally, including Flexport, Harvard University, and Epic Games.

Details

Ano de Fundação
2011