Quality Improvement Leader - A seasoned quality professional with over 15 years of experience across multiple industries across business process outsourcing, technology, and retail industries
The Enthu.AI software tool has been a game-changer for our operations, seamlessly converting voice to text and enabling us to process multiple calls efficiently.
Its ability to provide additional insights into conversations has greatly enhanced our understanding of customer interactions and agent performance.
The quick conversion speeds save significant time, allowing us to focus on analysis and improvements.
It’s a powerful tool that streamlines workflows while offering deeper call intelligence.
Truly an essential asset for our team!
Enthu provides incredibly in-depth analytics into every call our reps make. The transcription and moments make evaluating a call easier, but the reporting functionality really helps me evaluate which reps are succeeding and which are not.
I LOVE how they are always coming out with new features. They take feedback seriously and release updates regularly.
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