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Derdack

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101 avaliações
  • Perfis 2
  • Categorias 4
Classificação média por estrelas
4.7
Atendendo clientes desde
1999
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Serviceaide ChangeGear

99 avaliações

Descrição do Produto

Serviceaide ChangeGear é uma plataforma de Service Desk totalmente integrada com recursos poderosos e preços acessíveis, desenvolvida para atender a todas as suas necessidades de gerenciamento de serviços de TI.

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Derdack Reviews

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Profile Name
Star Rating
90
13
0
2
0
CE
Chris E.
12/07/2022
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Usuário atual verificado
Fonte da Revisão: Orgânico

It's quite a great alerting tool with lots of integrations possibilities

I find it a straight forward tool to you use. Next to that I appreciate the support that I receive from Fabian Rupprecht-Kierspe and Frank Mantey
FG
Ferry G.
08/04/2022
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Usuário atual verificado
Fonte da Revisão: Orgânico

Great and straightforward-tool for alterting

DerDack EA is a great tool for organizing duties for 24x7 notifications to our Operations-teams. Everything you need in such a tool is available and quite straightforward to configure.
SS
Scott S.
08/03/2022
Avaliador validado
Usuário atual verificado
Fonte da Revisão: Orgânico

Easy Alerting Solution

I like the ability to let your users be notified by the methods that they choose. Before, our methods were static. You got a phone call or a SMS text and there was no intergration. Now, you can setup an alert and if the user wants 5 phone calls, or they want a different schedule for work vs home they can do it.

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Contact

HQ Location:
Potsdam, Germany

Social

@Derdack

What is Derdack?

Derdack is an innovation leader in automating critical notification and communication workflows, in communication-enabling applications and in mobilizing incident management. Founded in 1999, Derdack has its headquarters in Glen Allen, Virginia, Potsdam, Germany and Bern in Switzerland.Derdack’s helps enterprises and global services organizations in over 50 countries and in all verticals to automate and centralize alert notification processes. It provides customers with the ability to reliably distribute critical information to the right people and to respond to critical incidents and emergency situations before they can impact business continuity and customer service levels.

Details

Ano de Fundação
1999