DeepConverse provides an intuitive support platform for non technical customers. Particularly the drag and drop builder is easy to work with and allowed us to make our conversation flow without the need for technical guidance. I also liked the reporting capabilities available as it provided good insights into our usage.
They can tailor the plans to the features we would need and meet pricing expectations.
The platform is very user-friendly and the insights provided by them are very much helpful for me in analyzing my customer support patterns. The best part about DeepConverse is it's mostly a self-explanatory solution.
SG
Sai Teja G.
Head of Demand Generation at Insent (A ZoomInfo Company)
Deepconverse's biggest asset is that it is very easy to use. User-friendly with a clean UX and intuitive design. Chatbot has been able to answer more than 75% of the requests it gets, leaving more of our support agents available to help customers who need more assistance. Agent handover is very simple.
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