The best things about Brandwatch is their lovely support team who are so helpful and respond promptly to any queries I have. It is also very simple to use.

It's a great way to manage our large organisation & the support team are always so helpful when we need them with great communication.

I’ve found Brandwatch’s Consumer Intelligence platform incredibly useful for analysing online conversations and identifying key trends. The AI-driven analytics help cut through the noise, making it much easier to spot shifts in consumer behaviour, emerging market trends, and competitor activity. The dashboards are intuitive and make complex data more digestible, while the custom alerts ensure I can react quickly to any changes in sentiment. With access to deep historical data and a huge range of sources, it provides a really comprehensive view of consumer opinion, making it an essential tool for data-driven decision-making.