Ballpark's platform is flexible and versatile. While not currently state of the art when it comes to all of their output, they provide some unique features, specifically for figma testing, that set them apart from competitors. They are constantly iterating on their tools, mainly on AI summarization, in order to provide more actionable and automated results that have great quality and utility. The platform is extremely user friendly and I was able to jump in and create a project right away. The support of the team was pivotal in refining and executing a more efficient version.

- It's easy to use - Serves usability testing needs quite well (integrates Figma prototypes, provides data and video recordings of results) - Projects are easy to manage - Quick customer support available

Super easy setup and delivery - with Gdoc style collaboration when building tests