It is nice to have an organized approach to client requests items. It has proven helpful for both staff and clients.

Very efficient in getting all the information to the whole audit team at the same time Has been a key part in streamlining inforamtion requests and improving the quality of clients experiences during the audit Client feedback on the ease of use as well as a single source of truth has been excellent We have had very very few instances where we need to contact customer support Have used the reporting for debriefing with clients to improve the way the audit is conducted in future years

The ability to easily on-board our audit clients and tailor the requests we make. Additionally the actual front dashboard and how it visualises where all the jobs are up to. The customer support team have been very helpful in our first year using the software.