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Avaliações 577 trumpet
Sentimento Geral da Revisão para trumpet
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Firstly, users and customers LOVE the tool! Never implemented a tool that's so user friendly with great adoption from start - which is actually helping revenue teams to close more deals. Some highlights:
User-friendly interface and user feedback reg. ease of use and time to create/maintain.
Collaboration and engagement with prospects via comment sections, mutual action plans and multiple pages as part of personalised micro-site.
Per-recipient tracking is optimal and works well.
Salesforce integration which allows to build from opportunity view and gives non-users a chance to see what was shared directly from Salesforce. Análise coletada por e hospedada no G2.com.
Only constructive feedback. If Trumpet can scale while keeping their current customer proximitiy and speed to ship features, they will be the go-to Digital Room solution for Revenue generating teams. Keep up the great work! Some points of improvement:
Google Drive Integration (being shipped by Trumpet team as per customer feedback): The GDrive integration is limited only offering one shared drive to pick from, which does not allow users to select their own content from “My Drive”. The alternative is to publish to web and get a GSuite embedded code which presents a security risk from a content privacy perspective. This makes it hard for admins to ensure version control and time consuming for users to update versions (cumbersome manual process).
Analytics: Trumpet does not offer the same depth of analytics or content management capabilities as a full CMS. The analytics dashboard can be improved with some more in depth controls to deep-dive on granular analytics (by sales stage for example - but that’s possible in SFDC reports).
Salesforce Integration (being investigated by Trumpet team as per customer feedback): Some hiccups on Salesforce integrated report which can show duplicated values if multiple rooms (incl. drafts) were created for the same opportunity.
Content Management: As a CMS, it still has a long way to go. Governance is messy with the current media library, being too malleable, allowing users to affect findability for “official content”. Users might find limitations in its ability to provide advanced content organization, no personal private folder, etc. Same for saved pages, widgets and templates. No possibility yet to bulk trigger updates across platform.
User Management: Very manual process so far. Análise coletada por e hospedada no G2.com.
Estou impressionado com a capacidade do Trumpet de consolidar todos os ativos críticos para discussões internas em um único pod. No cenário complexo de compras de hoje, as decisões são frequentemente tomadas coletivamente, envolvendo múltiplas partes interessadas que podem não estar diretamente envolvidas no processo de vendas. O Trumpet me permite capacitar meu campeão com um recurso abrangente que ele pode compartilhar com sua equipe. Isso garante que todos tenham acesso às informações mais recentes, demonstrações e casos de negócios, permitindo que tomem decisões informadas e defendam nossa solução. Além disso, os insights valiosos fornecidos pelo Trumpet me ajudam a identificar as principais partes interessadas, acompanhar seu engajamento e descobrir oportunidades potenciais. Isso me capacita a focar meus esforços, adaptar futuras conversas e, em última análise, fechar negócios. Análise coletada por e hospedada no G2.com.
Seria benéfico otimizar os tempos de upload de imagens e conteúdos. A adição de opções de personalização mais granulares para tamanhos de widgets melhoraria a experiência do usuário e a produtividade. Análise coletada por e hospedada no G2.com.
- Easy to use and setup
- Customizable to your own brand & customer's brand
- Trumpet's Sales & CSM team was attentive and helpful, regardless of the size of our business
- We found other competitiors 'nickle & dimed" key features with expensive pricing. Trumpet had critical ones like CRM integration included
- Trumpet far outperformed competitors in functionality and customization, while still being simple for our team to use.
-Spinning up a Pod regardless is quick, easy, and tailored to our reps so its easy for them to use Análise coletada por e hospedada no G2.com.
Nothing comes to mind. If you are looking at other Digital Sales/CS Room Tools, Trumpet should be at the top of your list to speak with. Análise coletada por e hospedada no G2.com.
1. Ability to customise according to the customer's journey requirements.
2. Ability to have internal chat rather than having to send external emails.
3. Being able to have a whole onboarding process in 1 place and ability to hide some of the later processes to open up when the customer completes earlier stages.
4. Customer support is excellent -Maddi Rose was fantastic in our meetings where we looked at our use of the system and how we can improve/amend the onboarding set up in trumpet to meet our business needs.
5. Excellent ability to integrate with other documents which can be populated into the system and easily exported.
6. Our onboarding and implementation experience was excellent and we were able to add our requirements easily into the system.
7. Easy to use and navigate. Análise coletada por e hospedada no G2.com.
There is nothing I dislike at this stage of writing. Any ideas we have to implement Maddi Rose has been helpful in assisting us. Análise coletada por e hospedada no G2.com.
Coesão e controle de documentos são notoriamente difíceis de gerenciar entre as equipes de vendas e marketing, e o Trumpet resolve esse problema. A plataforma é intuitiva e fácil de usar. O Trumpet oferece uma boa mistura de flexibilidade versus controle sobre o que é criado por pod. Análise coletada por e hospedada no G2.com.
Poucos recursos ainda estão no roteiro para serem construídos que seria ótimo ter agora. As análises 'por Pod' são ótimas, mas uma visão mais detalhada de como todos os documentos e materiais carregados estão sendo usados em toda a plataforma seria útil, especialmente se fosse dividida por vendedor/equipe. Isso ajudaria a equipe de capacitação de vendas a entender o que está acontecendo em um nível mais alto e informar a estratégia. Análise coletada por e hospedada no G2.com.
O Trumpet transformou nosso processo de vendas e gerou mais receita para o nosso negócio.
Primeiro, causamos uma melhor primeira impressão do que nossos concorrentes, que ainda enviam propostas por e-mail ou PDF. Adicionamos vídeos personalizados para que nossos clientes se sintam ouvidos.
Em segundo lugar, podemos facilmente rastrear a intenção do comprador ao ver quem se envolve com a proposta, se a compartilham com outros membros da equipe e quantas vezes/por quanto tempo visualizaram as propostas que compartilhamos. Você pode identificar muito cedo quem é um prospecto quente em comparação com um que está frio e é improvável que feche. Isso é impossível com e-mail ou PDFs.
Finalmente, temos um lugar centralizado para adicionar ou atualizar sua proposta personalizada com base no feedback ou em outras solicitações que possam ter. Também é uma ótima desculpa para reengajar com um cliente, compartilhando algo útil que ajudará em sua jornada de compra, em vez de "Ei, só verificando... quer comprar já?"
É por isso que o Trumpet é nossa ferramenta de vendas preferida, o que melhorou nossa taxa de fechamento de 8% para mais de 20%. Análise coletada por e hospedada no G2.com.
Até agora, não consigo encontrar nada de que eu não goste sobre o trompete. Tenho certeza de que eles lançarão mais recursos em breve, o que pode melhorar o produto, mas nada importante vem à mente para melhorar. Análise coletada por e hospedada no G2.com.
I've enjoyed using Trumpet so far. I've created quite a few pods now, and starting to get the hang of it.
It's been excellent in terms of tracking client prospects, both in terms of when they interact with our information and how much so.
Excellent analytics and reporting, with lots of great options to create client specific microsites.
Thumbs up! Análise coletada por e hospedada no G2.com.
There are definitely a couple of improvements to be made in terms of bulk creation of Pods for multiple client prospects.
At the moment it takes me approx 1 minute per pod, which isn't exactly slow, but would be great to add lists in bulk and create multiple pods at once.
There are a couple of work arounds, and the product is new, so no doubt will improve over time. Análise coletada por e hospedada no G2.com.
I use Trumpet multiple times a day, every day, to create digital sales rooms to prospects. The UX is very intuitive and easy to navigate, and the Trumpet page really elevates any sales pitch. You can personalise it with your own branding, include videos, demos, product sheets and goals. We get several compliments from potential clients!
When they eventually become clients, you can then transfer ownership to your CSM for a seamless experience, where the client can continue to access the same document every step of the way, and the CS will have all the information they need to kick things off efficiently and and promote adoption. Love it! Análise coletada por e hospedada no G2.com.
Nothing to dislike. It is a great product as it is, and it is constantly improving. Análise coletada por e hospedada no G2.com.
Trumpet is allowing us to build a proactive relationship with our clients. It allows us to see when they are engaging with our pitch and what is most important to them, helping to identify pain points and key areas so we can identify buying signals. It is alowing us to keep them engages every step of the sales cycle to close. It has already helped to secure 3 big wins in under a month of using it. It is easy to use and learn and intrigrates well with our CRM systems. Análise coletada por e hospedada no G2.com.
Trumpet is truely great there are no downsides that I can see so far. Análise coletada por e hospedada no G2.com.
Ease of use
Easy to build out a pod and share
Personalisation is fun and having pre-saved widgets saves so much time
Having pages already built that you can hide or share is key to efficiency
Having a single source of truth of all documents in one place for your prospects makes the sales process more seamless
Happier prospects and customers Análise coletada por e hospedada no G2.com.
More so that DSRs are still quite new so it is getting the prospect / customer used to this way of working so not a trumpet problem, more of an industry change that is coming Análise coletada por e hospedada no G2.com.
