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Vista is a very in depth software, and can be overwhelming with all that it can do. Clearview is their resource portal in which you can find learning videos for each module and ask questions to find answers on how to do things, research errors, and figure out so many things. Often times I search for answers on an issue I am having and end up learning so much more that I had no clue how to do! Most support techs are very helpful when submitting tickets as well. I have not run into too many things that cannot be done with this software. Análise coletada por e hospedada no G2.com.
Often times, my support tickets are not something that needs immediate attention, so they take a little longer to get resolved. Sometimes responses can take up to 5 days. Response times have gotten better in the last 6 months though. Análise coletada por e hospedada no G2.com.
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Os painéis têm sido inestimáveis. Eles oferecem visuais fáceis de usar para dados importantes e KPI's que aparecem imediatamente ao fazer login. O suporte do Viewpoint pode criar cartões de painel personalizados para qualquer dado que você queira monitorar. Análise coletada por e hospedada no G2.com.
Os relatórios pré-definidos não oferecem parâmetros suficientes. Você está limitado a apenas algumas opções na maioria dos relatórios. Tenho que recorrer à criação de relatórios personalizados, o que não é uma tarefa fácil no Spectrum. Análise coletada por e hospedada no G2.com.
During the increased "work from home" environment, we were so glad that we had made the investment in Vista. We were already set up in the cloud, all of our users had laptops on their desks and it was a smooth transition for us to begin working from home. We were unclear how it was going to go, because as a Construction Company we had never done this. Having all our programs speaking together from the Field to the Office made it so easy for us. Análise coletada por e hospedada no G2.com.
This program can be difficult for Operations since it is heavy in database entry. Once you get them on board, the information at your fingertips is invaluable. Análise coletada por e hospedada no G2.com.
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O que eu mais gosto no Spectrum é o quão amigável ao usuário ele é. Este sistema é INCRÍVEL! Ele me ajuda a manter organizado e a par do que está acontecendo com cada trabalho que temos em andamento. Poder fazer upload para a nuvem é ótimo, assim como o aplicativo. Análise coletada por e hospedada no G2.com.
Não há nada que eu não goste no Spectrum. Este sistema é fácil de usar e acompanhar o que está acontecendo com os trabalhos e o que temos que rastrear para o tempo de Gerenciamento de Projetos e custos de trabalho. Análise coletada por e hospedada no G2.com.
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Gosto que todos os pacotes estejam integrados. Estamos usando Vista/Keystyle/Team. O software é fácil de usar e eliminamos todas essas planilhas auxiliares para nossos projetos. Keystyle é para inserir o tempo dos funcionários e é transferido diretamente para o Vista Payroll. Percorremos um longo caminho. Análise coletada por e hospedada no G2.com.
Eu gostaria que houvesse mais relatórios e uma maneira fácil/econômica de criar ou modificar relatórios no Vista. Análise coletada por e hospedada no G2.com.
Vista allows us to keep our jobs, equipment, payroll and accounting under one platform. Everything connects so we can charge invoices and payroll to the jobs easily. There is plenty of reporting and we have the option to adjust reports to our needs as well. The security features also allow us to have everyone on the software by imposing restrictions to specific access when necessary. For example a user may have access to all job information, but cannot see any information regarding payroll. Análise coletada por e hospedada no G2.com.
Support needs some work. When I am having trouble with the system, I would like to call and get an answer regarding the problem. Waiting a few days for a response is not helpful when you are in the middle of something important that you need to complete. The support staff needs better training as well. Sometimes the answer is "no, you can't do that" and then they close the case stating that the problem has been solved, which can be frustrating. Análise coletada por e hospedada no G2.com.
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I really enjoy some of the capabilities that Spectrum has with Info link and SDX, especially. I also really love the community that has been created for Spectrum users. You can defiantly find many valuable tips and suggestions on the Network. Análise coletada por e hospedada no G2.com.
One area that I feel could be improved is document imaging. When it works, it works great, but the bugs need to be fixed. Sometimes the system will not let me add an image, so I have to log out and log back in to attach an image. Análise coletada por e hospedada no G2.com.
I like how much you can customize stuff to fit what you need. Whether its reports or custom fields in portals and programs you can make it work for you. Their help desk is also fabulous. Análise coletada por e hospedada no G2.com.
There are so many modules sometimes. Once you learn the program its fine, but it can be confusing at first remember what to go to for what as well as how many steps. Análise coletada por e hospedada no G2.com.