Prós e Contras de OpenCRM

Esta plataforma é tão fácil de navegar e usar. Também posso enviar quaisquer sugestões que eu tenha para melhorar minha experiência na plataforma, para que ela possa me fornecer tudo o que eu preciso. Análise coletada por e hospedada no G2.com.

Ainda não encontrei nada de que não goste. Análise coletada por e hospedada no G2.com.

Open center makes stuff so easy I can do things Análise coletada por e hospedada no G2.com.

Absolutely not one thing that I disliked Análise coletada por e hospedada no G2.com.

OpenCRM have an excellent Customer Services team who respond to any questions or queries quickly and efficiently. We received a series of very informative remote training sessions on the use of the CRM, enabling us to effectively create internal reports etc.

We are now able to create professional e-newsletters with the Stripo to the OpenCRM. Análise coletada por e hospedada no G2.com.

The reports that we are able to generate from the CRM to PDF etc would be more user friendly if we were able to format e.g. adding lines colours between rows Análise coletada por e hospedada no G2.com.

OpenCRM is one of the most flexible and logical CRM systems on the market. We explored many options before deciding on their software, but the benefits and cost of OpenCRM far outweighed other software.

The ability to track and monitor the flow of all aspects of our business in one system helps streamline processes, automation and delivers greater efficiencies across the whole company. The inclusion of key business modules which can be easily turn on and off enables businesses to tailor the system to their own requirements. The option to have bespoke development at a reasonable price further adds to the system flexibility. The support team are incredible, feeling more like an extension of your own team than a supplier.

My experience with the whole company has been the most positive I have ever had with a software supplier. They are honest, personable, responsive and a pleasure to deal with. Análise coletada por e hospedada no G2.com.

I don't dislike anything about the software, but improvements could be make to the email UX experience. Análise coletada por e hospedada no G2.com.

Incredibly customisable, and a great support team. Análise coletada por e hospedada no G2.com.

The number of integrations is a little low, but the new Zapier connector should make this easier. Análise coletada por e hospedada no G2.com.

We've used Open CRM for some years now. I like that the software is constantly being improved based on user's suggestions, but just recently I was particularly impressed with the customer service when I needed to send a one-off bulk email regarding Covid-19. Our system was upgraded within 15 minute free of charge, allowing us to keep our customers informed easily in a difficult time. Análise coletada por e hospedada no G2.com.

Some of the modules don't 'talk' to each other easily, so I can't always get the reports I need. Análise coletada por e hospedada no G2.com.

Firstly the support is outstanding and the customisation options are exceptional. The flexibility of the system beats anything else we tried (and we tried a lot, and were a previous user of Dynamics). The interface is fresh and easy to use, making it easy for every member of our team to engage with CRM and use it the way that suits the individual best. We have now been using OpenCRM for close to 2 years and we continually acknowledge what a good decision it was to use OpenCRM. I should mention that we gained a stack of functionality for a fraction of the price of Dynamics. We are medium sized organisation with relatively complex CRM needs (service, contracts, asset registers, sales, marketing, campaigns) and OpenCRM was extremely well priced for the functionality we got. Análise coletada por e hospedada no G2.com.

This is a very minute issue, but there are a couple of the customisation processes that are a little different across the various modules- it would be great if all customisations processes worked identically. As I said this is very minor. The only other thing that comes to bind is it would be great if Service Contracts greyed out when they expired and if there was a slightly more obvious way to "renew" contracts. Once again, this is a very very minor issue and I have no doubt we could pay for a customisation to get this exactly the way we like it. Análise coletada por e hospedada no G2.com.

Quaisquer problemas, eles resolvem rapidamente. Alguém sempre atende o telefone e eles parecem saber o que fazem. Análise coletada por e hospedada no G2.com.

O editor de texto ao fazer e-mails é um pouco básico quando você está acostumado a usar o Microsoft Word. Além disso, a integração dos módulos de contatos e empresas deveria ser um pouco mais inteligente ao criar novos leads. Análise coletada por e hospedada no G2.com.

The excellent customer services. I am not the greatest when it comes to IT and often get in a muddle... the service team at Open CRM are always willing to help either directly on the online site help chat assistance or by phone. Análise coletada por e hospedada no G2.com.

Nothing, as a company we are very pleased to date Análise coletada por e hospedada no G2.com.

The ease of access and tools are my favorite aspects. Análise coletada por e hospedada no G2.com.

I dislike the loading time it takes to turn on OpenCRM Análise coletada por e hospedada no G2.com.