# Top 10 NiCE CXone Mpower Alternatives & Competitors **Average Rating:** 4.3/5 **Total Number of Reviews:** 1,728 NiCE CXone Mpower não é a única opção para Software de Central de Atendimento. Explore outras opções e alternativas concorrentes. Software de Central de Atendimento é uma tecnologia amplamente utilizada, e muitas pessoas estão buscando soluções de software popular, facilmente administrado com notas de resumo da sessão, agendamento e atribuição de agentes, e ura. Outros fatores importantes a considerar ao pesquisar alternativas para NiCE CXone Mpower incluem reporting features e phone calls. A melhor alternativa geral para NiCE CXone Mpower é Five9 Intelligent Cloud Contact Center Platform. Outros aplicativos semelhantes a NiCE CXone Mpower são Talkdesk, Genesys Cloud CX, 8x8 Contact Center, e Agentforce Service (formerly Salesforce Service Cloud). NiCE CXone Mpower alternativas podem ser encontradas em [Software de Central de Atendimento](https://www.g2.com/pt/categories/contact-center) mas também podem estar em [Software de Agentes de Suporte ao Cliente com IA](https://www.g2.com/pt/categories/ai-customer-support-agents) ou [Software de Gestão de Força de Trabalho para Contact Center](https://www.g2.com/pt/categories/contact-center-workforce). ## Melhores Alternativas Pagas e Gratuitas para NiCE CXone Mpower - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/pt/products/five9-intelligent-cloud-contact-center-platform/reviews) - [Talkdesk](https://www.g2.com/pt/products/talkdesk/reviews) - [Genesys Cloud CX](https://www.g2.com/pt/products/genesys-cloud-cx/reviews) - [8x8 Contact Center](https://www.g2.com/pt/products/8x8-contact-center/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/pt/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [RingCentral Contact Center](https://www.g2.com/pt/products/ringcentral-contact-center/reviews) - [Sprinklr Service](https://www.g2.com/pt/products/sprinklr-service/reviews) - [CloudTalk](https://www.g2.com/pt/products/cloudtalk/reviews) - [Calabrio ONE](https://www.g2.com/pt/products/calabrio-one/reviews) - [Amazon Connect](https://www.g2.com/pt/products/amazon-connect/reviews) ## Principais Alternativas de 10 para NiCE CXone Mpower Recentemente Avaliadas pela Comunidade G2 Explore as opções abaixo. Baseado em dados de avaliadores, você pode ver como NiCE CXone Mpower se compara à concorrência, confira avaliações de usuários atuais e anteriores em setores como Serviços ao Consumidor, Telecomunicações, e Varejo, e encontre o melhor produto para o seu negócio. ### 1. [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/pt/products/five9-intelligent-cloud-contact-center-platform/reviews) By Five9 **Average Rating:** 4.1/5 **Total Reviews:** 599 Five9 é o principal fornecedor global de software de call center sob demanda para vendas por telefone, telemarketing, atendimento ao cliente, mesas de ajuda e processamento de pedidos. Reviewers say compared to NiCE CXone Mpower, Five9 Intelligent Cloud Contact Center Platform is: - Mais caro - Mais fácil de fazer negócios com - Mais fácil de configurar Categories in common with NiCE CXone Mpower: [Automação de Atendimento ao Cliente](https://www.g2.com/pt/categories/customer-service-automation), [Plataformas de Atendimento ao Cliente Digital](https://www.g2.com/pt/categories/digital-customer-service-platforms), [Garantia de Qualidade do Contact Center](https://www.g2.com/pt/categories/contact-center-quality-assurance), [Análise de Fala](https://www.g2.com/pt/categories/speech-analytics), [Base de Conhecimento do Contact Center](https://www.g2.com/pt/categories/contact-center-knowledge-base) **Compare:** [NiCE CXone Mpower vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/pt/compare/five9-intelligent-cloud-contact-center-platform-vs-nice-cxone-mpower) **Compare Five9 Intelligent Cloud Contact Center Platform with other alternatives:** - [Five9 Intelligent Cloud Contact Center Platform vs Talkdesk](https://www.g2.com/pt/compare/five9-intelligent-cloud-contact-center-platform-vs-talkdesk) - [Five9 Intelligent Cloud Contact Center Platform vs Genesys Cloud CX](https://www.g2.com/pt/compare/five9-intelligent-cloud-contact-center-platform-vs-genesys-cloud-cx) - [Five9 Intelligent Cloud Contact Center Platform vs 8x8 Contact Center](https://www.g2.com/pt/compare/8x8-contact-center-vs-five9-intelligent-cloud-contact-center-platform) - [Five9 Intelligent Cloud Contact Center Platform vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/pt/compare/agentforce-service-formerly-salesforce-service-cloud-vs-five9-intelligent-cloud-contact-center-platform) - [Five9 Intelligent Cloud Contact Center Platform vs RingCentral Contact Center](https://www.g2.com/pt/compare/five9-intelligent-cloud-contact-center-platform-vs-ringcentral-contact-center) - [Five9 Intelligent Cloud Contact Center Platform vs Sprinklr Service](https://www.g2.com/pt/compare/five9-intelligent-cloud-contact-center-platform-vs-sprinklr-service) - [Five9 Intelligent Cloud Contact Center Platform vs CloudTalk](https://www.g2.com/pt/compare/cloudtalk-vs-five9-intelligent-cloud-contact-center-platform) - [Five9 Intelligent Cloud Contact Center Platform vs Calabrio ONE](https://www.g2.com/pt/compare/calabrio-one-vs-five9-intelligent-cloud-contact-center-platform) - [Five9 Intelligent Cloud Contact Center Platform vs Amazon Connect](https://www.g2.com/pt/compare/amazon-connect-vs-five9-intelligent-cloud-contact-center-platform) ### 2. [Talkdesk](https://www.g2.com/pt/products/talkdesk/reviews) By Talkdesk **Average Rating:** 4.4/5 **Total Reviews:** 2,501 Talkdesk® é um líder global em centros de contato na nuvem para empresas obcecadas por clientes. Talkdesk acredita que melhores experiências do cliente começam com IA. Com soluções de experiência do cliente com automação em primeiro lugar, os clientes da Talkdesk podem otimizar seus processos de serviço ao cliente mais críticos. A velocidade de inovação da Talkdesk, sua profunda expertise vertical e presença global refletem seu compromisso em garantir que empresas em todo o mundo possam oferecer melhores experiências ao cliente em qualquer setor e por meio de qualquer canal, resultando em maior satisfação do cliente e resultados de negócios acelerados. Mais de 1.300 empresas inovadoras em todo o mundo, incluindo BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running e Teka, fazem parceria com a Talkdesk para oferecer uma melhor maneira de proporcionar uma excelente experiência ao cliente. Reviewers say compared to NiCE CXone Mpower, Talkdesk is: - Mais fácil de configurar - Mais fácil de fazer negócios com - Mais fácil de administrar Categories in common with NiCE CXone Mpower: [Automação de Atendimento ao Cliente](https://www.g2.com/pt/categories/customer-service-automation), [Garantia de Qualidade do Contact Center](https://www.g2.com/pt/categories/contact-center-quality-assurance), [Análise de Fala](https://www.g2.com/pt/categories/speech-analytics), [Base de Conhecimento do Contact Center](https://www.g2.com/pt/categories/contact-center-knowledge-base), [Discador Automático](https://www.g2.com/pt/categories/auto-dialer) **Compare:** [NiCE CXone Mpower vs Talkdesk](https://www.g2.com/pt/compare/nice-cxone-mpower-vs-talkdesk) **Compare Talkdesk with other alternatives:** - [Talkdesk vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/pt/compare/five9-intelligent-cloud-contact-center-platform-vs-talkdesk) - [Talkdesk vs Genesys Cloud CX](https://www.g2.com/pt/compare/genesys-cloud-cx-vs-talkdesk) - [Talkdesk vs 8x8 Contact Center](https://www.g2.com/pt/compare/8x8-contact-center-vs-talkdesk) - [Talkdesk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/pt/compare/agentforce-service-formerly-salesforce-service-cloud-vs-talkdesk) - [Talkdesk vs RingCentral Contact Center](https://www.g2.com/pt/compare/ringcentral-contact-center-vs-talkdesk) - [Talkdesk vs Sprinklr Service](https://www.g2.com/pt/compare/sprinklr-service-vs-talkdesk) - [Talkdesk vs CloudTalk](https://www.g2.com/pt/compare/cloudtalk-vs-talkdesk) - [Talkdesk vs Calabrio ONE](https://www.g2.com/pt/compare/calabrio-one-vs-talkdesk) - [Talkdesk vs Amazon Connect](https://www.g2.com/pt/compare/amazon-connect-vs-talkdesk) ### 3. [Genesys Cloud CX](https://www.g2.com/pt/products/genesys-cloud-cx/reviews) By Genesys **Average Rating:** 4.4/5 **Total Reviews:** 1,533 A plataforma Genesys Cloud CX™ é confiável para milhares de pequenas, médias e grandes empresas e reconhecida em todo o mundo como um software de call center em nuvem líder na indústria e uma plataforma de experiência do cliente (CX). Não importa onde a conversa com o cliente comece ou termine, o Genesys Cloud CX transforma a experiência do cliente. Ele conecta insights entre equipes, ferramentas e interações para que você tenha os dados para resolver os problemas dos clientes com facilidade. Encontre seus clientes em qualquer lugar, a qualquer momento, em qualquer canal, com um conjunto de canais digitais. Reviewers say compared to NiCE CXone Mpower, Genesys Cloud CX is: - Mais caro - Mais fácil de configurar - Mais fácil de fazer negócios com Categories in common with NiCE CXone Mpower: [Automação de Atendimento ao Cliente](https://www.g2.com/pt/categories/customer-service-automation), [Garantia de Qualidade do Contact Center](https://www.g2.com/pt/categories/contact-center-quality-assurance), [Análise de Fala](https://www.g2.com/pt/categories/speech-analytics), [Discador Automático](https://www.g2.com/pt/categories/auto-dialer), [Força de Trabalho do Contact Center](https://www.g2.com/pt/categories/contact-center-workforce) **Compare:** [NiCE CXone Mpower vs Genesys Cloud CX](https://www.g2.com/pt/compare/genesys-cloud-cx-vs-nice-cxone-mpower) **Compare Genesys Cloud CX with other alternatives:** - [Genesys Cloud CX vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/pt/compare/five9-intelligent-cloud-contact-center-platform-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Talkdesk](https://www.g2.com/pt/compare/genesys-cloud-cx-vs-talkdesk) - [Genesys Cloud CX vs 8x8 Contact Center](https://www.g2.com/pt/compare/8x8-contact-center-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/pt/compare/agentforce-service-formerly-salesforce-service-cloud-vs-genesys-cloud-cx) - [Genesys Cloud CX vs RingCentral Contact Center](https://www.g2.com/pt/compare/genesys-cloud-cx-vs-ringcentral-contact-center) - [Genesys Cloud CX vs Sprinklr Service](https://www.g2.com/pt/compare/genesys-cloud-cx-vs-sprinklr-service) - [Genesys Cloud CX vs CloudTalk](https://www.g2.com/pt/compare/cloudtalk-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Calabrio ONE](https://www.g2.com/pt/compare/calabrio-one-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Amazon Connect](https://www.g2.com/pt/compare/amazon-connect-vs-genesys-cloud-cx) ### 4. [8x8 Contact Center](https://www.g2.com/pt/products/8x8-contact-center/reviews) By 8x8 **Average Rating:** 4.1/5 **Total Reviews:** 240 A 8x8 conecta pessoas e organizações através de uma comunicação perfeita na plataforma mais integrada do setor para Experiência do Cliente, combinando Centro de Contato, Comunicações Unificadas e APIs CPaaS. Reviewers say compared to NiCE CXone Mpower, 8x8 Contact Center is: - Mais fácil de fazer negócios com Categories in common with NiCE CXone Mpower: [Automação de Atendimento ao Cliente](https://www.g2.com/pt/categories/customer-service-automation), [Plataformas de Atendimento ao Cliente Digital](https://www.g2.com/pt/categories/digital-customer-service-platforms), [Garantia de Qualidade do Contact Center](https://www.g2.com/pt/categories/contact-center-quality-assurance), [Análise de Fala](https://www.g2.com/pt/categories/speech-analytics), [Base de Conhecimento do Contact Center](https://www.g2.com/pt/categories/contact-center-knowledge-base) **Compare:** [NiCE CXone Mpower vs 8x8 Contact Center](https://www.g2.com/pt/compare/8x8-contact-center-vs-nice-cxone-mpower) **Compare 8x8 Contact Center with other alternatives:** - [8x8 Contact Center vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/pt/compare/8x8-contact-center-vs-five9-intelligent-cloud-contact-center-platform) - [8x8 Contact Center vs Talkdesk](https://www.g2.com/pt/compare/8x8-contact-center-vs-talkdesk) - [8x8 Contact Center vs Genesys Cloud CX](https://www.g2.com/pt/compare/8x8-contact-center-vs-genesys-cloud-cx) - [8x8 Contact Center vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/pt/compare/8x8-contact-center-vs-agentforce-service-formerly-salesforce-service-cloud) - [8x8 Contact Center vs RingCentral Contact Center](https://www.g2.com/pt/compare/8x8-contact-center-vs-ringcentral-contact-center) - [8x8 Contact Center vs Sprinklr Service](https://www.g2.com/pt/compare/8x8-contact-center-vs-sprinklr-service) - [8x8 Contact Center vs CloudTalk](https://www.g2.com/pt/compare/8x8-contact-center-vs-cloudtalk) - [8x8 Contact Center vs Calabrio ONE](https://www.g2.com/pt/compare/8x8-contact-center-vs-calabrio-one) - [8x8 Contact Center vs Amazon Connect](https://www.g2.com/pt/compare/8x8-contact-center-vs-amazon-connect) ### 5. [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/pt/products/agentforce-service-formerly-salesforce-service-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 7,259 Ofereça um excelente atendimento ao cliente com uma visão de 360 graus dos seus clientes, uma base de conhecimento de nível empresarial, ferramentas de produtividade para agentes, contratos de serviço e direitos, e análises para visibilidade completa, tudo na Plataforma Salesforce. Reviewers say compared to NiCE CXone Mpower, Agentforce Service (formerly Salesforce Service Cloud) is: - Mais caro - Mais fácil de fazer negócios com Categories in common with NiCE CXone Mpower: [Automação de Atendimento ao Cliente](https://www.g2.com/pt/categories/customer-service-automation), [Plataformas de Atendimento ao Cliente Digital](https://www.g2.com/pt/categories/digital-customer-service-platforms), [Garantia de Qualidade do Contact Center](https://www.g2.com/pt/categories/contact-center-quality-assurance), [Base de Conhecimento do Contact Center](https://www.g2.com/pt/categories/contact-center-knowledge-base), [Balcão de Ajuda](https://www.g2.com/pt/categories/help-desk) **Compare:** [NiCE CXone Mpower vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/pt/compare/agentforce-service-formerly-salesforce-service-cloud-vs-nice-cxone-mpower) **Compare Agentforce Service (formerly Salesforce Service Cloud) with other alternatives:** - [Agentforce Service (formerly Salesforce Service Cloud) vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/pt/compare/agentforce-service-formerly-salesforce-service-cloud-vs-five9-intelligent-cloud-contact-center-platform) - [Agentforce Service (formerly Salesforce Service Cloud) vs Talkdesk](https://www.g2.com/pt/compare/agentforce-service-formerly-salesforce-service-cloud-vs-talkdesk) - [Agentforce Service (formerly Salesforce Service Cloud) vs Genesys Cloud CX](https://www.g2.com/pt/compare/agentforce-service-formerly-salesforce-service-cloud-vs-genesys-cloud-cx) - [Agentforce Service (formerly Salesforce Service Cloud) vs 8x8 Contact Center](https://www.g2.com/pt/compare/8x8-contact-center-vs-agentforce-service-formerly-salesforce-service-cloud) - [Agentforce Service (formerly Salesforce Service Cloud) vs RingCentral Contact Center](https://www.g2.com/pt/compare/agentforce-service-formerly-salesforce-service-cloud-vs-ringcentral-contact-center) - [Agentforce Service (formerly Salesforce Service Cloud) vs Sprinklr Service](https://www.g2.com/pt/compare/agentforce-service-formerly-salesforce-service-cloud-vs-sprinklr-service) - [Agentforce Service (formerly Salesforce Service Cloud) vs CloudTalk](https://www.g2.com/pt/compare/agentforce-service-formerly-salesforce-service-cloud-vs-cloudtalk) - [Agentforce Service (formerly Salesforce Service Cloud) vs Calabrio ONE](https://www.g2.com/pt/compare/agentforce-service-formerly-salesforce-service-cloud-vs-calabrio-one) - [Agentforce Service (formerly Salesforce Service Cloud) vs Amazon Connect](https://www.g2.com/pt/compare/agentforce-service-formerly-salesforce-service-cloud-vs-amazon-connect) ### 6. [RingCentral Contact Center](https://www.g2.com/pt/products/ringcentral-contact-center/reviews) By RingCentral **Average Rating:** 4.1/5 **Total Reviews:** 190 RingCentral Contact Center é a plataforma de IA para orquestrar fluxos de trabalho, agentes e conhecimento com precisão e escala incomparáveis. É a única solução que reúne comunicações unificadas líderes de mercado e centro de contato em uma única plataforma. Reviewers say compared to NiCE CXone Mpower, RingCentral Contact Center is: - Mais caro - Mais fácil de configurar - Mais fácil de administrar Categories in common with NiCE CXone Mpower: [Plataformas de Atendimento ao Cliente Digital](https://www.g2.com/pt/categories/digital-customer-service-platforms), [Discador Automático](https://www.g2.com/pt/categories/auto-dialer), [Balcão de Ajuda](https://www.g2.com/pt/categories/help-desk), [Força de Trabalho do Contact Center](https://www.g2.com/pt/categories/contact-center-workforce), [Centro de Contato](https://www.g2.com/pt/categories/contact-center) **Compare:** [NiCE CXone Mpower vs RingCentral Contact Center](https://www.g2.com/pt/compare/nice-cxone-mpower-vs-ringcentral-contact-center) **Compare RingCentral Contact Center with other alternatives:** - [RingCentral Contact Center vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/pt/compare/five9-intelligent-cloud-contact-center-platform-vs-ringcentral-contact-center) - [RingCentral Contact Center vs Talkdesk](https://www.g2.com/pt/compare/ringcentral-contact-center-vs-talkdesk) - [RingCentral Contact Center vs Genesys Cloud CX](https://www.g2.com/pt/compare/genesys-cloud-cx-vs-ringcentral-contact-center) - [RingCentral Contact Center vs 8x8 Contact Center](https://www.g2.com/pt/compare/8x8-contact-center-vs-ringcentral-contact-center) - [RingCentral Contact Center vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/pt/compare/agentforce-service-formerly-salesforce-service-cloud-vs-ringcentral-contact-center) - [RingCentral Contact Center vs Sprinklr Service](https://www.g2.com/pt/compare/ringcentral-contact-center-vs-sprinklr-service) - [RingCentral Contact Center vs CloudTalk](https://www.g2.com/pt/compare/cloudtalk-vs-ringcentral-contact-center) - [RingCentral Contact Center vs Calabrio ONE](https://www.g2.com/pt/compare/calabrio-one-vs-ringcentral-contact-center) - [RingCentral Contact Center vs Amazon Connect](https://www.g2.com/pt/compare/amazon-connect-vs-ringcentral-contact-center) ### 7. [Sprinklr Service](https://www.g2.com/pt/products/sprinklr-service/reviews) By Sprinklr **Average Rating:** 4.3/5 **Total Reviews:** 732 Sprinklr Service é uma plataforma de serviço ao cliente unificada e nativa da nuvem, alimentada por IA, que permite uma experiência contínua para clientes e agentes em mais de 30 canais digitais, sociais e de voz, e fornece insights acionáveis e escaláveis em tempo real – eliminando a necessidade de qualquer outra solução pontual. Reviewers say compared to NiCE CXone Mpower, Sprinklr Service is: - Mais caro - Mais fácil de fazer negócios com Categories in common with NiCE CXone Mpower: [Plataformas de Atendimento ao Cliente Digital](https://www.g2.com/pt/categories/digital-customer-service-platforms), [Garantia de Qualidade do Contact Center](https://www.g2.com/pt/categories/contact-center-quality-assurance), [Análise de Fala](https://www.g2.com/pt/categories/speech-analytics), [Base de Conhecimento do Contact Center](https://www.g2.com/pt/categories/contact-center-knowledge-base), [Balcão de Ajuda](https://www.g2.com/pt/categories/help-desk) **Compare:** [NiCE CXone Mpower vs Sprinklr Service](https://www.g2.com/pt/compare/nice-cxone-mpower-vs-sprinklr-service) **Compare Sprinklr Service with other alternatives:** - [Sprinklr Service vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/pt/compare/five9-intelligent-cloud-contact-center-platform-vs-sprinklr-service) - [Sprinklr Service vs Talkdesk](https://www.g2.com/pt/compare/sprinklr-service-vs-talkdesk) - [Sprinklr Service vs Genesys Cloud CX](https://www.g2.com/pt/compare/genesys-cloud-cx-vs-sprinklr-service) - [Sprinklr Service vs 8x8 Contact Center](https://www.g2.com/pt/compare/8x8-contact-center-vs-sprinklr-service) - [Sprinklr Service vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/pt/compare/agentforce-service-formerly-salesforce-service-cloud-vs-sprinklr-service) - [Sprinklr Service vs RingCentral Contact Center](https://www.g2.com/pt/compare/ringcentral-contact-center-vs-sprinklr-service) - [Sprinklr Service vs CloudTalk](https://www.g2.com/pt/compare/cloudtalk-vs-sprinklr-service) - [Sprinklr Service vs Calabrio ONE](https://www.g2.com/pt/compare/calabrio-one-vs-sprinklr-service) - [Sprinklr Service vs Amazon Connect](https://www.g2.com/pt/compare/amazon-connect-vs-sprinklr-service) ### 8. [CloudTalk](https://www.g2.com/pt/products/cloudtalk/reviews) By CloudTalk **Average Rating:** 4.4/5 **Total Reviews:** 1,752 CloudTalk é um software de call center em nuvem pronto para trabalho remoto para equipes de vendas e suporte ao cliente. Além de fornecer qualidade de chamada de primeira linha e uma solução moderna, nosso ponto de venda exclusivo é a capacidade de integrar facilmente com os principais CRMs e helpdesks, proporcionando aos agentes de serviço ao cliente e vendedores melhor visibilidade de sua base de clientes ou prospects. Além disso, temos um conjunto de recursos que consiste em automações de fluxo de trabalho de arrastar e soltar, construtores de fluxo de chamadas em várias etapas e funcionalidade de discagem inteligente, que automatizam e simplificam grande parte dos fluxos de trabalho de nossos clientes, economizando em média 2-3 minutos por chamada. Reviewers say compared to NiCE CXone Mpower, CloudTalk is: - Mais fácil de configurar - Mais fácil de fazer negócios com - Mais fácil de administrar Categories in common with NiCE CXone Mpower: [Garantia de Qualidade do Contact Center](https://www.g2.com/pt/categories/contact-center-quality-assurance), [Análise de Fala](https://www.g2.com/pt/categories/speech-analytics), [Discador Automático](https://www.g2.com/pt/categories/auto-dialer), [Força de Trabalho do Contact Center](https://www.g2.com/pt/categories/contact-center-workforce), [Infraestrutura de Call Center (CCI)](https://www.g2.com/pt/categories/call-center-infrastructure-cci) **Compare:** [NiCE CXone Mpower vs CloudTalk](https://www.g2.com/pt/compare/cloudtalk-vs-nice-cxone-mpower) **Compare CloudTalk with other alternatives:** - [CloudTalk vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/pt/compare/cloudtalk-vs-five9-intelligent-cloud-contact-center-platform) - [CloudTalk vs Talkdesk](https://www.g2.com/pt/compare/cloudtalk-vs-talkdesk) - [CloudTalk vs Genesys Cloud CX](https://www.g2.com/pt/compare/cloudtalk-vs-genesys-cloud-cx) - [CloudTalk vs 8x8 Contact Center](https://www.g2.com/pt/compare/8x8-contact-center-vs-cloudtalk) - [CloudTalk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/pt/compare/agentforce-service-formerly-salesforce-service-cloud-vs-cloudtalk) - [CloudTalk vs RingCentral Contact Center](https://www.g2.com/pt/compare/cloudtalk-vs-ringcentral-contact-center) - [CloudTalk vs Sprinklr Service](https://www.g2.com/pt/compare/cloudtalk-vs-sprinklr-service) - [CloudTalk vs Calabrio ONE](https://www.g2.com/pt/compare/calabrio-one-vs-cloudtalk) - [CloudTalk vs Amazon Connect](https://www.g2.com/pt/compare/amazon-connect-vs-cloudtalk) ### 9. [Calabrio ONE](https://www.g2.com/pt/products/calabrio-one/reviews) By Verint **Average Rating:** 4.5/5 **Total Reviews:** 381 Calabrio ONE é uma solução integrada para ajudar a otimizar a força de trabalho em call centers, fornecendo informações precisas em um ambiente multicanal, sob um único sistema. Reviewers say compared to NiCE CXone Mpower, Calabrio ONE is: - Mais caro - Melhor em suporte - Mais fácil de configurar Categories in common with NiCE CXone Mpower: [Garantia de Qualidade do Contact Center](https://www.g2.com/pt/categories/contact-center-quality-assurance), [Análise de Fala](https://www.g2.com/pt/categories/speech-analytics), [Força de Trabalho do Contact Center](https://www.g2.com/pt/categories/contact-center-workforce) **Compare:** [NiCE CXone Mpower vs Calabrio ONE](https://www.g2.com/pt/compare/calabrio-one-vs-nice-cxone-mpower) **Compare Calabrio ONE with other alternatives:** - [Calabrio ONE vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/pt/compare/calabrio-one-vs-five9-intelligent-cloud-contact-center-platform) - [Calabrio ONE vs Talkdesk](https://www.g2.com/pt/compare/calabrio-one-vs-talkdesk) - [Calabrio ONE vs Genesys Cloud CX](https://www.g2.com/pt/compare/calabrio-one-vs-genesys-cloud-cx) - [Calabrio ONE vs 8x8 Contact Center](https://www.g2.com/pt/compare/8x8-contact-center-vs-calabrio-one) - [Calabrio ONE vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/pt/compare/agentforce-service-formerly-salesforce-service-cloud-vs-calabrio-one) - [Calabrio ONE vs RingCentral Contact Center](https://www.g2.com/pt/compare/calabrio-one-vs-ringcentral-contact-center) - [Calabrio ONE vs Sprinklr Service](https://www.g2.com/pt/compare/calabrio-one-vs-sprinklr-service) - [Calabrio ONE vs CloudTalk](https://www.g2.com/pt/compare/calabrio-one-vs-cloudtalk) - [Calabrio ONE vs Amazon Connect](https://www.g2.com/pt/compare/amazon-connect-vs-calabrio-one) ### 10. [Amazon Connect](https://www.g2.com/pt/products/amazon-connect/reviews) By Amazon Web Services (AWS) **Average Rating:** 4.5/5 **Total Reviews:** 74 Amazon Connect é um serviço de central de contato baseado em nuvem e de autoatendimento que facilita para qualquer empresa oferecer um melhor atendimento ao cliente a um custo menor. Reviewers say compared to NiCE CXone Mpower, Amazon Connect is: - Mais fácil de configurar - Mais caro - Mais fácil de administrar Categories in common with NiCE CXone Mpower: [Automação de Atendimento ao Cliente](https://www.g2.com/pt/categories/customer-service-automation), [Garantia de Qualidade do Contact Center](https://www.g2.com/pt/categories/contact-center-quality-assurance), [Análise de Fala](https://www.g2.com/pt/categories/speech-analytics), [Força de Trabalho do Contact Center](https://www.g2.com/pt/categories/contact-center-workforce), [Infraestrutura de Call Center (CCI)](https://www.g2.com/pt/categories/call-center-infrastructure-cci) **Compare:** [NiCE CXone Mpower vs Amazon Connect](https://www.g2.com/pt/compare/amazon-connect-vs-nice-cxone-mpower) **Compare Amazon Connect with other alternatives:** - [Amazon Connect vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/pt/compare/amazon-connect-vs-five9-intelligent-cloud-contact-center-platform) - [Amazon Connect vs Talkdesk](https://www.g2.com/pt/compare/amazon-connect-vs-talkdesk) - [Amazon Connect vs Genesys Cloud CX](https://www.g2.com/pt/compare/amazon-connect-vs-genesys-cloud-cx) - [Amazon Connect vs 8x8 Contact Center](https://www.g2.com/pt/compare/8x8-contact-center-vs-amazon-connect) - [Amazon Connect vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/pt/compare/agentforce-service-formerly-salesforce-service-cloud-vs-amazon-connect) - [Amazon Connect vs RingCentral Contact Center](https://www.g2.com/pt/compare/amazon-connect-vs-ringcentral-contact-center) - [Amazon Connect vs Sprinklr Service](https://www.g2.com/pt/compare/amazon-connect-vs-sprinklr-service) - [Amazon Connect vs CloudTalk](https://www.g2.com/pt/compare/amazon-connect-vs-cloudtalk) - [Amazon Connect vs Calabrio ONE](https://www.g2.com/pt/compare/amazon-connect-vs-calabrio-one) ## Explorar Artigos - [Melhores plataformas de geração de vídeo por IA para conteúdo de mídia social](https://www.g2.com/pt/discussions/which-is-the-best-ai-video-generation-platform-for-social-media-content) - [Qual software de gerenciamento de rede oferece o melhor monitoramento em tempo real?](https://www.g2.com/pt/discussions/which-network-management-software-offers-the-best-real-time-monitoring) - [Quais são as soluções de contact center mais confiáveis](https://www.g2.com/pt/discussions/what-are-the-most-reliable-contact-center-solutions) - [Aplicativos mais bem avaliados para marketing de influenciadores](https://www.g2.com/pt/discussions/top-rated-apps-for-influencer-marketing) - [Recommended affiliate program management software](https://www.g2.com/pt/discussions/recommended-affiliate-program-management-software) - [melhores ferramentas de APM](https://www.g2.com/pt/discussions/best-apm-tools-what-s-your-favorite) ## Categorias em Destaque - [Plataformas de Ciência de Dados e Aprendizado de Máquina](https://www.g2.com/pt/categories/data-science-and-machine-learning-platforms) - [Software de Gestão de Despesas](https://www.g2.com/pt/categories/spend-management) - [Software de Preços](https://www.g2.com/pt/categories/pricing)