Avaliações 19 ITRAK 365
Sentimento Geral da Revisão para ITRAK 365
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The support of the Itrak team and the adaptability of the platform is what we liked the best.
As employees had suggestions to improve we could go into dynamics and make adjustments as need. Análise coletada por e hospedada no G2.com.
Just like any new IT platform, it can take a while for people to get used to the functions.
It was accepted pretty easily once employees started to use the platform. Análise coletada por e hospedada no G2.com.
A flexibilidade da ferramenta e sua integração com a plataforma MS, especialmente Power BI e Teams, é incrível. Análise coletada por e hospedada no G2.com.
O sistema ITRAK é muito configurável, então seria bom se houvesse diretrizes sobre as melhores práticas para ajudar a orientar algumas das decisões durante a configuração. Análise coletada por e hospedada no G2.com.
Once you get to know the program it's OK. Organized and methodical. Análise coletada por e hospedada no G2.com.
I have trouble with it not syncing to the platform from smart phone to tablet. Very frustrating. I don't want to complete the entire form on my phone. But when the program doesn't work remotely (only happened twice but REALLY SUCKED), it made a 2 hour task take almost 5 hours.... Análise coletada por e hospedada no G2.com.
The support from the iTrak team has been outstanding. They are very knowledgeable and attentive. The best thing about ITrak is the configuration flexibility and that it is on the MS Platform and integrates well with our current MS platform. Análise coletada por e hospedada no G2.com.
I do not have any dislikes about the system currently, as we are still in the "implementation" phase of our journey and learning as we go. The platform can do alot, although that is not a dislike, it makes learning the best way to set up the platform challenging. Análise coletada por e hospedada no G2.com.
The best part of ITRAK is that it is built on top of Microsoft Dynamics 365 which provides endless versatility and many different integration opportunities with the Microsoft Suite, including but not limited to Azure AD, Power BI, Power Automate & MS Teams. Análise coletada por e hospedada no G2.com.
The only downside of ITRAK is that it requires Microsoft licensing, which Microsoft is prone to changing on a whim. However, to date, the value has far outweighed the cost, and the licenses are shared across other Microsoft applications, which in some cases, can actually save costs. Análise coletada por e hospedada no G2.com.
The mobile application is user-friendly and focused on being intuitive for the person using it. Análise coletada por e hospedada no G2.com.
lack of out of the box / canned automation, notification and reporting. Análise coletada por e hospedada no G2.com.
Flexibility to build and customize solutions to meet business needs. A knowledgeable and experienced vendor capable of providing professional services and support. Análise coletada por e hospedada no G2.com.
Microsoft Dynamics Platform provides features but can bring additional overhead when configuring or managing users and licensing. Análise coletada por e hospedada no G2.com.
