Avaliações de Human Defense Platform

The support team is always prompt when it comes to new issues, every time we create a case we receive an initial response within minutes and support within the hour. Análise coletada por e hospedada no G2.com.

The dashboard is still a bit limited/basic. Having more options for creating security configurations would help, especially the ability to see the history of our changes (self-serve + HUMAN) long-term so that we can diagnose if recent changes are affecting our business. Análise coletada por e hospedada no G2.com.

O defensor de bots continua a nos proteger de scripters, mitigando 90-95% dos problemas, o que é muito útil para a nossa equipe de estabilidade do site. A integração foi perfeita na web, mas encontramos dificuldades com aplicativos nativos (nativo e react native). Eles rapidamente se ofereceram para colaborar com seus desenvolvedores, que foram muito prestativos e ou resolveram problemas imediatamente do nosso lado ou rapidamente produziram patches. Análise coletada por e hospedada no G2.com.

A experiência do usuário ao resolver captchas é inferior. Às vezes, eles podem vir em sucessão e parecer desnecessariamente repetitivos. Estamos com os dedos cruzados para que a versão 3.0 seja uma melhoria, e até agora, algumas semanas depois, parece que sim! Análise coletada por e hospedada no G2.com.

We benefited from the intelligent blocking that the bot defender provided; it saved us countless hours of battling bots attempting carding attacks on our site. More so, however, the support from the team has been outstanding. Most companies have a static ticketing system where you create a ticket and hope it gets resolved. With HUMAN Bot Defender, the support is run through Slack, allowing quick responses and communication to get issues resolved quickly. Análise coletada por e hospedada no G2.com.

The only issue we have had is when our site switched to being a PWA we found out that the bot defender wasn't the most compatible. However, This changed with the latest defender code, and the support team has been vital in upgrading us. Análise coletada por e hospedada no G2.com.

O produto é desenvolvido com o cliente em mente e oferece boa visibilidade sobre o tráfego e as ferramentas de investigação. O suporte ao cliente é composto por engenheiros qualificados que entendem a necessidade e todos os aspectos técnicos e estão disponíveis 24/7. A equipe de sucesso do cliente é responsiva e interessada em fornecer o melhor resultado para o cliente. Análise coletada por e hospedada no G2.com.

Como os ataques de bots são cada vez mais serviços personalizados em vez de apenas ataques automatizados, às vezes eles podem encontrar um ponto fraco e passar. Ainda assim, os engenheiros da Humnan detectam rapidamente e interrompem prontamente, propondo melhorias para evitá-los no futuro. Análise coletada por e hospedada no G2.com.

The interface is incredible smooth with full drill down to achieve granular analytics of incidents and bots. It is not complicated to manage and enough datapoints are collected to aid in forensic analysis.

Backend implementation is well integrated into systems and accuracy is high even after trying to evade its detection. Análise coletada por e hospedada no G2.com.

Forensic templats would help to perform various "standard" analysis and customization. Análise coletada por e hospedada no G2.com.

Tenho usado o Human Security Bot Management há alguns meses e estou muito impressionado com ele. O painel é bonito e fácil de usar, e as capacidades de detecção e mitigação de bots são de primeira linha.

Fiquei particularmente impressionado com a capacidade do Human Security de capturar bots sofisticados. Tive alguns bots que conseguiram burlar minha solução anterior de gerenciamento de bots, mas o Human Security conseguiu bloqueá-los sem problemas. Análise coletada por e hospedada no G2.com.

Devido ao fato de a equipe estar em um fuso horário diferente do nosso, pode ser ocasionalmente desafiador contatá-los durante nosso horário comercial designado. Análise coletada por e hospedada no G2.com.

- Bot Defender provides at least a single order of magnitude (often better) protection for inbound HTTP traffic compared to any cloud native or commercially available web application firewall (WAF). WAFs provide good protection, but a WAF is not enough edge protection for your platform origin if it is your single edge control. You need a bot defence capability and Bot Defender is world class.

- The ability to implement the inbound traffic check as far away from the platform origin as possible is appealing as it prevents your downstream service components from wasting CPU cycles handling unwanted HTTP traffic.

- The ability to leverage custom parameters and populate those with attributes of an inbound HTTP request enables the creation of finer-grained security rules to control traffic cohorts in meaningful ways.

- Credential Intelligence adds a critical security protection for traffic that hits your authentication API endpoint. 90%+ of all bad actor traffic will target this endpoint on your platform, and whilst Bot Defender will block the lion's share of it, Credential Intelligence provides the ability to know if the credentials presented for authentication are known, by Human Security, to be breached, and in use elsewhere on the internet as part of a credential stuffing attack. This check is performed in single-digit milliseconds and in a fail-open way that does not expose the credentials themselves. For sure, Credential Intelligence will protect your customer accounts from unwanted account takeover. Análise coletada por e hospedada no G2.com.

- With a bot defence solution like Bot Defender, you need to spend time baking an SDK into your front-end clients. This SDK will handle the use case when valid customer traffic is erroneously caught by Bot Defender. Customers will need a mechanism by which they can exonerate themselves. There is an up-front development cost to getting Bot Defender active, but this is worth it.

- The console rules are easily speficied in the administration console, but it would be super cool if these could be captured as infrastructure-as-code. This would enable a GitOps pipeline where change would be governed by pull request, and auditing change would become really straightforward. Análise coletada por e hospedada no G2.com.

Human's bot defender product is a well and truly state-of-the-art system that provides excellent protection against malicious automated tools that bot operators use for email list validation, credential stuffing and checkout fraud.

The combined system of client-side device fingerprinting along with the server-side or load balancer integration is superb at detecting and mitigating new attacks in seconds.

I also highly recommend going with the SOC team add-on if you can as the team there is very well-organised and provide an excellent service. Análise coletada por e hospedada no G2.com.

If you have a complicated ecosystem of web and mobile apps that consume your API from multiple places ... rolling out the client-side device fingerprinting JS libraries can become complicated, but is well worth it in the end.

The admin console and web UI are very responsive too but could do with a few more filters to really drill down into the details of the web traffic if you are an advanced threat hunter.

I would also like to see the dashboard data ingestion time lag reduced if they can do that. Análise coletada por e hospedada no G2.com.

Funciona perfeitamente. Temos uma equipe pequena e não tem consumido muito do nosso tempo para manter as coisas funcionando. A equipe de suporte também tem sido ótima. Sempre que precisamos de assistência, eles são muito rápidos em responder e cuidar de qualquer preocupação. Análise coletada por e hospedada no G2.com.

Não vi nem fui informado de quaisquer desvantagens ou preocupações. O suporte tem sido ótimo e nossa equipe de conta permanece envolvida conosco para garantir que não tenhamos obstáculos para sermos bem-sucedidos. Análise coletada por e hospedada no G2.com.

The product deployment is straightforward and is supported on multiple types of infrastructure. This makes it easy to decide how it best fits your organization.

The dashboards and reporting are fast and detailed, making it easy to find what you need for an investigation or metrics for leadership.

The Human Challenge is a game changer and is much more user-friendly than a traditional CAPTCHA. This challenge option gave us confidence when deploying the solution knowing users would have a straightforward way to solve a challenge themselves if blocked.

Support is also fantastic and just an instant message away. Análise coletada por e hospedada no G2.com.

Some specific data you may want to investigate over a long period may not be available directly in the UI. However, support has been great in assisting with any questions. Análise coletada por e hospedada no G2.com.