Prós e Contras de HUMAN Bot Defender

HUMAN is highly effective at detecting, stopping, and slowing down bad bots while allowing legitimate marketing crawlers and human users through.

The platform is simple to implement, easy to manage and monitor. Customization rules allow for thorough whitelisting, blacklisting, and tuning.

We have observed a very low false positive rate, but when false positives do occur, CAPTCHAs generated by HUMAN do not cause much user annoyance compared to many of the other CAPTCHAs you see.

Support and vendor relations have been wonderful, and they are improving the platform regularly and responsive to customer feedback. Análise coletada por e hospedada no G2.com.

Having an external bot mitigation solution creates a more complex ingress chain for the site, as compared to having native functionality at the CDN layer like many CDN vendors are offering nowadays. However, this is the tradeoff for having a best-in-breed solution versus a "meh" one. Análise coletada por e hospedada no G2.com.

Temos usado o Human bot defender (anteriormente PerimeterX) para o principal aplicativo web que temos, que é crítico para a geração de leads. Sem qualquer dúvida, esta é a melhor ferramenta que já integramos em termos de Proteção contra Bots. A funcionalidade/proteção, também conhecida como valor, que obtemos deste produto é a melhor em termos de custo-benefício. O que é mais impressionante é que esta ferramenta funciona sem/menos qualquer intervenção do cliente. Análise coletada por e hospedada no G2.com.

O único lugar onde isso pode ser melhorado é a ferramenta de análise, onde ela pode fornecer mais detalhes sobre a solicitação e possíveis opções para rastrear qualquer fluxo de solicitação. Análise coletada por e hospedada no G2.com.

HUMAN tem sido uma parte essencial do nosso negócio. Isso nos permite identificar e bloquear IVT em tempo real, garantindo o sucesso a longo prazo do nosso negócio. O processo de integração foi tranquilo, o que nos ajudou a começar a operar muito rapidamente. Integrar com a HUMAN nos permitiu focar mais na construção da nossa plataforma e menos em tentar mitigar fraudes. Somos incrivelmente gratos pelo tempo e recursos que a HUMAN nos poupa todos os dias. Análise coletada por e hospedada no G2.com.

Como alguém sem um forte conhecimento técnico, inicialmente achei um pouco desafiador navegar no painel deles. A interface tem muitos recursos e pontos de dados que podem parecer avassaladores no começo. No entanto, após alguma exploração e uso regular, fiquei muito mais à vontade com ela. Análise coletada por e hospedada no G2.com.

O processo de integração foi detalhado e minucioso. A implementação também foi bastante fácil e direta. Coletamos dados por algumas semanas para obter uma melhor compreensão do nosso tráfego de bots antes de aplicar as regras de tráfego de bots, o que fez com que nossos stakeholders se sentissem confiantes em usar o produto. Análise coletada por e hospedada no G2.com.

O painel pode levar um pouco de tempo para se familiarizar com a navegação no início. No entanto, depois de usá-lo por um tempo, isso se torna menos problemático. Análise coletada por e hospedada no G2.com.

From a DevOps perspective, implementing Bot Defender within our infrastructure has been largely painless. The detailed documentation resolved most integration challenges, while Human Security's responsive support team addressed any outlying issues. Security centric monitoring isn't my primary focus, but the web portal provides easy to understand analytical dashboards with granular data exploration capabilities for detailed threat investigation. Análise coletada por e hospedada no G2.com.

The custom policy engine limits the ability to process compound rules using OR operators, constraining rule complexity. Additionally the ability to view daily/weekly CAPTCHA challenges metrics in a visualization would be a nice enhancement for the portal. That and the option for a dark mode interface. Análise coletada por e hospedada no G2.com.

Human Bot Defender helps Hibbett.com keep hot new shoe releases and raffles fair by elimitating bots. This allows the customers a fair chance of getting the chance to purchase the latest drops. Análise coletada por e hospedada no G2.com.

The user interface can get complicated with all of its features. Análise coletada por e hospedada no G2.com.

The HUMAN team have helped us prevent significant attacks at multiple levels, and also provide our customers with a safe and secure purhcase process. The ability to control specific IPs and providers has been very helpful. I genuinely believe that with their help we have built the best launch process in the marketplace. Análise coletada por e hospedada no G2.com.

We have seen occasional increases in the human challenge being presented to our customers, sometimes due to tweaks or changes made by the HUMAN team. This can result in additional customer callouts and concerns. Custom rules can also cause us trouble, but those also fall into our hands to use more conservatively. Análise coletada por e hospedada no G2.com.

Protects us from nefarious actors with minimal business user support. Análise coletada por e hospedada no G2.com.

It is difficult to know if we are blocking good traffic. Adding super detailed rules sounds good but then we hear about folks being blocked that shouldn't be. I think it would be best if we had a resource hyper managing the rules and very active in disabling and refining. I don't know that it was clear that we would need that level of care and feeding.

We have also had issues with where to implement Human tools. Our site should not be supporting it, SFCC will no longer host it. Hopefully the cost of hosting on our own cdn will be cost-possible. Análise coletada por e hospedada no G2.com.

HUMAN Bot Defender is a fantastic tool that is easy to use and easy to implement. Their team is very helpful and has been willing and able to work with us to make sure that HUMAN works with our infrastruture and needs. From the moment that we went live with HUMAN, we have seen an improvement across the board. Análise coletada por e hospedada no G2.com.

Honestly there is not alot to dislike about HUMAN, if you are looking to get rid of bot trafdfic on your site, this is the product to use. Admittedly it is a little pricey but in the long run it's worth every penny. Análise coletada por e hospedada no G2.com.

- Has helped us successfully block many bot attacks and other suspicious spams

- Uses a signature-based detection to block bots instead of hardcoded configs

- Very easy to use and integrate / implement - removes any manual work on my end after the quick set up

- Extremely responsive team that will answer you quickly when you raise questions / issues

- The dashboard is very detailed and gives me useful insights as to where the bots / spams are coming from (eg country, IP address, URLs they are spamming at)

- Has a whitelist so helpful bots (like Googlebot) are not blocked Análise coletada por e hospedada no G2.com.

I haven't discovered any glaring ones yet. Análise coletada por e hospedada no G2.com.