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Avaliações e Detalhes do Produto de Hootsuite

LH
Médio Porte(51-1000 emp.)
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Traduzido Usando IA
O que você mais gosta Hootsuite?

O apelo mais útil e elevado do Hootsuite é o seu compromisso com o atendimento ao cliente. Trabalhei com outros fornecedores, incluindo aqueles que oferecem serviços semelhantes (Hearsay), e o Hootsuite é de longe o melhor quando se trata de garantir que seus clientes estejam preparados para o sucesso. Desde o lançamento dos serviços empresariais no ano passado até agora, Gareth, Reid e seus colegas têm sido ótimos, garantindo que estejamos preparados para o sucesso e tenhamos tudo o que precisamos. Outra coisa que gosto é o quão inovadora é a ferramenta Hootsuite. Eles levam a sério o feedback dos clientes e sugestões sobre novos produtos, ferramentas, recursos, etc., e buscam ativamente torná-los realidade. Os recursos de relatórios no Hootsuite também são um ENORME ponto positivo para nossa equipe; é muito apreciado ter acesso a informações que não tínhamos antes com outros programas. Em suma, o Hootsuite e sua equipe se importam com seu produto, a indústria de mídia social e, mais importante, seus clientes. Minha experiência trabalhando com eles até agora tem sido ótima. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

Não tanto uma aversão, mas mais uma comparação entre os serviços do nosso fornecedor anterior. Estando na indústria de serviços financeiros, com políticas e regulamentos rigorosos, pode ser ocasionalmente complicado trabalhar no ProofPoint para todo o lado de conformidade das coisas. Seria bom se a integração do ProofPoint e do Hootsuite pudesse estar no mesmo local (em termos de site), ou com menos etapas ao convidar novos usuários, ou seja, enviar um convite para o ProofPoint para conectar páginas de negócios, depois esperar para confirmar, e então enviar outro convite para os usuários se juntarem ao Hootsuite. Novamente, isso é mais uma observação - nossos processos e como operamos podem diferir dos outros. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

Relatórios e gestão geral de mídias sociais. Para relatórios, a precisão e o detalhe das quantidades infinitas de dados que eles fornecem resolveram nossos problemas de ter que usar diferentes ferramentas ou relatórios nativos/manuais para reunir e rastrear informações. Os relatórios estarem em um único local, bem como a capacidade de personalizá-los totalmente de acordo com nossas necessidades, tem sido uma grande ajuda. Temos acesso a análises que nunca tivemos antes, o que melhora nossas estratégias e conhecimento do nosso público. Em relação à gestão de mídias sociais... somos uma equipe pequena que gerencia muito conteúdo, tanto no lado da comunicação corporativa quanto para nossos associados de vendas. Ter a capacidade de ver tudo o que está acontecendo em nossos canais de mídia social, incluindo responder a comentários e mensagens, economizou muito tempo e esforço da nossa equipe para organizar e realizar tarefas diárias de mídia social. Análise coletada por e hospedada no G2.com.

Visão geral de Hootsuite

O que é Hootsuite?

Muitas marcas não se destacam nas redes sociais. A sua não precisa ser uma delas. Tudo começa com as ferramentas certas. Milhares de marcas confiam na plataforma e soluções da Hootsuite para lançar campanhas sociais brilhantes, oferecer experiências de comércio social de 5 estrelas e gerenciar todas as conversas com clientes em um só lugar. Com a Hootsuite, você pode agendar postagens com confiança em várias redes sociais (incluindo Instagram, TikTok, Threads, X (Twitter), Facebook, LinkedIn, Pinterest e YouTube), gerenciar conteúdo social orgânico e pago juntos, acompanhar facilmente as conversas com clientes e obter insights acionáveis em tempo real das redes sociais para tomar decisões críticas de negócios—tudo a partir de um painel intuitivo. Como a solução de gerenciamento de redes sociais mais amplamente confiável do mundo, a Hootsuite pode prepará-lo para o sucesso com certificações de especialistas, treinamento e coaching em marketing social, escuta social, atendimento ao cliente e comércio social. Amplie seus resultados e obtenha mais das redes sociais com a Hootsuite.

Detalhes Hootsuite
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Descrição do Produto

Hootsuite é o líder em gerenciamento de mídias sociais, confiado por mais de 18 milhões de usuários. Com o Hootsuite, você pode agendar postagens com confiança, participar de conversas e acompanhar seu desempenho social, tudo em um só lugar, oferecendo as ferramentas certas para expandir suas marcas, negócios e relacionamentos com clientes nas redes sociais.


Detalhes do Vendedor
Vendedor
Hootsuite
Website da Empresa
Ano de Fundação
2008
Localização da Sede
Vancouver, BC
Twitter
@hootsuite
7,059,746 seguidores no Twitter
Página do LinkedIn®
www.linkedin.com
1,664 funcionários no LinkedIn®
Descrição

Hootsuite is a leading global provider of social media management software. With over 210,000 paid accounts and millions of users, Hootsuite powers social media for brands and organizations around the world, with unparalleled expertise in social media management, social insights, employee advocacy, social selling, and social customer care. Hootsuite's comprehensive, easy-to-use platform empowers brands and organizations to build enduring relationships with their audiences on social, at scale through social networks and 1:1 messaging channels. Hootsuite Academy, the industry-leading online learning platform, educates and inspires brands, organizations, and individuals about the power of social media. Hootsuite Academy has delivered over one million courses to over half a million people worldwide.


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Avaliações Recentes de Hootsuite

Usuário Verificado
U
Usuário VerificadoMédio Porte (51-1000 emp.)
5.0 de 5
"Amazing social media management tool"
Fantastic tool to manage all my social media accounts in a single dashboard, easy to use also able to collaborate with the team.
Usuário Verificado
U
Usuário VerificadoPequena Empresa (50 ou menos emp.)
4.5 de 5
"Hootsuite - Saving You Time"
The ease of use and scheduling. Also AI integration for checking and upgrading posts.
Tetiana R.
TR
Tetiana R.Médio Porte (51-1000 emp.)
5.0 de 5
"Makes managing multiple accounts easy—all in one place"
Simple scheduling, solid analytics, and an easy-to-use dashboard that keeps everything in one place.

Preços Hootsuite

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Mídia Hootsuite

Demo Hootsuite - Monitoring
Monitor all of your social media profiles in one place and track the topics that matter to your brand.
Demo Hootsuite - OwlyWriter AI
We've trained OwlyWriter AI with all of our social media expertise. It writes captions for any platform, generates tons of post ideas, and helps you re-work your best content with the click of a button.
Demo Hootsuite - Scheduling
Plan social content as a team with an intuitive, shared calendar that features collaborative post drafts and built-in approval workflows.
Demo Hootsuite - Publishing
Create, publish and schedule engaging posts across your social channels.
Demo Hootsuite - Customer Engagement
Never miss a message and respond to customer inquiries faster with a consolidated stream of messages across networks that can be triaged and assigned. Provides optional chatbot handover for automated responses.
Demo Hootsuite - Analytics & Reporting
Measure the effectiveness of your social media strategy and turn strategy into execution with meaningful and actionable insights. Customize and share reports according to your unique business goals and objectives.
How to use Hootsuite in 4 minutes!
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How to use Hootsuite in 4 minutes!
How to use OwlyWriter AI to generate social captions in 60 seconds!
Reproduzir Vídeo Hootsuite
How to use OwlyWriter AI to generate social captions in 60 seconds!

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Avaliações em Vídeo

5,537 de 5,538 Avaliações Totais para Hootsuite

4.2 de 5
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5,537 de 5,538 Avaliações Totais para Hootsuite
4.2 de 5
5,537 de 5,538 Avaliações Totais para Hootsuite
4.2 de 5

Prós e Contras de Hootsuite

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Prós e contras são compilados a partir do feedback das avaliações e agrupados em temas para fornecer um resumo fácil de entender das avaliações dos usuários.
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Contras

Sentimento Geral da Revisão para HootsuitePergunta

Tempo para Implementar
<1 dia
>12 meses
Retorno sobre o Investimento
<6 meses
48+ meses
Facilidade de Configuração
0 (Difícil)
10 (Fácil)
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As avaliações da G2 são autênticas e verificadas.
vaibhav b.
VB
Founder and CEO - The House Of Edits
Pequena Empresa(50 ou menos emp.)
Mais Opções
Avaliador validado
Usuário atual verificado
Fonte da Revisão: Convite de Vendedor
Revisão Incentivada
O que você mais gosta Hootsuite?

As the CEO of The House of Edits, managing multiple high-profile clients and corporate brands, efficiency is key. Hootsuite has been a game-changer for us. From scheduling posts across multiple platforms to analyzing performance metrics, the platform offers a seamless workflow. The integration with Instagram, Facebook, LinkedIn, and Twitter saves countless hours and ensures our content strategy is executed flawlessly.

The team collaboration feature is a huge plus, allowing our designers, strategists, and social media managers to work in sync. Hootsuite’s analytics dashboard provides deep insights, helping us refine our strategies for maximum engagement. A must-have for any serious digital marketing agency! Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

While Hootsuite is a powerful social media management tool, one drawback is its pricing structure, which can be quite expensive for agencies managing multiple accounts. Additionally, the Instagram API limitations sometimes restrict direct posting, requiring manual intervention. The user interface, though functional, could be more modern and intuitive, especially when managing a high volume of content. Despite these minor setbacks, it remains a strong tool for social media management. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

Hootsuite is a powerful tool for managing social media at scale. At The House of Edits, we handle social media for brands across industries, and the ability to schedule and manage posts efficiently has helped streamline our workflow. The interface is intuitive, and the ability to track brand mentions and conversations in real-time is a major plus.

However, the pricing is on the higher side for agencies managing a large number of accounts. Also, the Instagram API limitations sometimes create posting restrictions, which can be frustrating. Despite this, Hootsuite remains one of the best social media management platforms available and is an essential tool in our digital strategy. Análise coletada por e hospedada no G2.com.

Sazan Mera .
S
System Admimistrator
Médio Porte(51-1000 emp.)
Mais Opções
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Fonte da Revisão: Convite de Vendedor
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O que você mais gosta Hootsuite?

I've been using Hootsuite for a month now, and I can confidently say it's the best tool I've ever used for social media management. The ability to manage multiple accounts from a single dashboard has saved me so much time and effort. Scheduling posts in advance across different platforms is incredibly convenient, and I've seen a noticeable improvement in my social media engagement.

The analytics and reporting features are top-notch, providing me with valuable insights into my social media performance. This has allowed me to make informed decisions and optimize my strategy for better results. I also love the collaboration features, which make it easy to work with my team and ensure a consistent social media presence.

The Hootsuite mobile app is a game-changer, allowing me to stay connected and in control even when I'm on the go. The customer support and educational resources available through Hootsuite are excellent, helping me make the most of the platform.

Overall, Hootsuite has exceeded my expectations and has become an indispensable tool for my social media management needs. I highly recommend it to anyone looking to enhance their social media presence. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

One small drawback I've noticed is that the initial setup can be a bit overwhelming due to the wide range of features available. However, once you get the hang of it, the platform becomes incredibly intuitive and easy to use. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

Centralized Management: Managing multiple social media accounts across different platforms can be cumbersome. Hootsuite solves this problem by allowing you to manage all your accounts from a single dashboard. This streamlines your workflow and saves time. Análise coletada por e hospedada no G2.com.

Alexandria K.
AK
Social Media Strategist
Empresa(> 1000 emp.)
Mais Opções
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Fonte da Revisão: Convite de Vendedor
Revisão Incentivada
O que você mais gosta Hootsuite?

I appreciate all the learning opportunities and helpful insights into the social media world. When they release documents on trends and industry-relevant knowledge, I find that very valuable. Using their dashboard is an added bonus as it allows you to schedule content to platforms without a built-in scheduler. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

I prefer using Meta Business Suite for scheduling Facebook and Instagram posts, I am more used to it and it feels a bit more user friendly. I will always view platform analytics directly from the platform instead of Hootsuite due to personal preference. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

It solves the way I can schedule content to Threads as it is not a built in option to the platform yet. I used to feel that way about Linkedin and X before they had their own scheduler. But I will admit that having it all in one single dashboard/calendar is super convenient! I still prefer Meta Business Suite for Insta & Facebook but utilizing Hootsuite for the rest is perfect.

I need to use the social listening tool more, but I can see this as being very beneficial. Análise coletada por e hospedada no G2.com.

Victoria C.
VC
Marketing Manager
Pequena Empresa(50 ou menos emp.)
Mais Opções
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Fonte da Revisão: Convite de Vendedor
Revisão Incentivada
O que você mais gosta Hootsuite?

Hootsuite is a powerful tool for managing multiple social media accounts from one central platform. One of the standout features for me is the ability to quickly pull a wide range of data and select specific accounts for analysis. The platform offers robust comparison abilities, allowing you to analyze performance across different time frames. The scheduling feature is also a huge plus — I can plan posts and schedule them to be published at the optimal times, across multiple channels simultaneously, which saves a ton of time. Additionally, the reporting feature is fantastic. It provides in-depth insights into which types of content perform best, making it easy to measure engagement, monitor progress, and present data to the team. The range of metrics available for each account is impressive, and I appreciate that Hootsuite regularly publishes blogs to help users maximize the platform's potential. Overall, it simplifies the process of managing social media and gives you all the tools needed to improve performance.

Overall, while Hootsuite is incredibly helpful and efficient for managing social media and pulling key metrics, these areas for improvement do slightly hinder the user experience. With a few tweaks to the reporting tool and added functionality for bulk actions, it would be a near-perfect platform. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

While Hootsuite offers many great features, there are a few aspects that could use improvement. The biggest issue I’ve encountered is with the reporting tool. It seems like the main reporting functionality has changed, and I’m no longer able to have my "default" screen include an overview of all my accounts. Now, I have to create individual reports for each account and go into them separately to pull the data, which is a bit more time-consuming. Additionally, the reports seemed stuck on data from 2022 for a while, which was frustrating. I also noticed that the reports can sometimes be inconsistent—if I pull two similar reports, the top posts may differ based on the metric (likes, comments, impressions), which makes it difficult to draw clear conclusions. I really wish there was more consistency between reports. Another downside is the lack of bulk post deletion — it’s a bit tedious to delete individual posts one by one, and it would be great if there was an option to delete multiple posts at once. Lastly, the time frames for comparing data can be limiting. For example, when comparing data from this year to last year, I was unable to go back to January 1st and had to settle for January 15th, which impacted the accuracy of my analysis. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

Hootsuite is solving the problem of the almost impossible task for a full-time marketing employee to manually pull and evaluate data of posts. This would be impossible for me to pull these numbers and work full time, and saves me hundreds of hours each year by schedule multiple posts at once with just one click. Análise coletada por e hospedada no G2.com.

FB
Senior Communications and Marketing Specialist
Pequena Empresa(50 ou menos emp.)
Mais Opções
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Fonte da Revisão: Convite de Vendedor
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O que você mais gosta Hootsuite?

Hootsuite's core functionality as a scheduler is its best feature. While it has added several additional capabilities over the years, I appreciate the fact that it has maintained the planning and scheduling feature at the highest level. Many SaaS companies tend to lose their focus and let the element that originally brought people to the product go to the wayside after a few years, and Hootsuite has not. As someone who does social media across three companies and four networks, it's nice to have a one-stop shop for social media. I also like that days are labeled for what national days or relevant events (ex. Valentine's Day, the Superbowl, etc) are occurring, which helps me ensure that I don't miss an important posting theme. I also like the analytics platform, especially for social networks (like X) that charge for analytics tracking. It's nice to have everything in one place. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

I have not been a huge fan of the Listening feature on Hootsuite, as it doesn't capture conversations well within my hyper-niche market. However, if you are a company that is looking to track and capitalize on large trends or broad subjects, it's likely a more useful feature. I also don't use the Ads feature, as I find that it is just easier to manage my ads on the network itself. Finally, I continually struggle with posting videos to X on Hootsuite, as it pushes back for size restrictions that posting directly to the platform does not seem to have as an issue. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

Social media management can feel like a never-ending job that you have to be on top of 24/7. With Hootsuite, I can plan and schedule out dozens of posts as far ahead as I like, which takes a lot of the stress of social media management away. I can also be more intentional and strategic with things like timing because I don't have to worry about being physically available to post something at an ideal time. Hootsuite makes it such that, if I take a vacation, I know my posts are still going to go out when they're supposed to. Análise coletada por e hospedada no G2.com.

BG
Communications/Public Affairs Manager
Médio Porte(51-1000 emp.)
Mais Opções
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Fonte da Revisão: Convite de Vendedor
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O que você mais gosta Hootsuite?

Brethren Mutual has used Hootsuite as its social media management software for over nine years! We love the ease of use of the product, the ability to plan out our social media experienace for customers in advance, and enhance our posts with Hootsuite's built-in AI capability. One of the best upsides of the software is that employees of all skill-sets can be trained to use the software to ensure our social media messages don't skip a beat! Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

I haven't found any downsides of Hootsuite in our nine years of using the product. That's why we keep using it! Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

Brethren Mutual had no social media strategy when we began using the product years ago. Hootsuite taught us what an effective social media strategy should look like! We were struggling to identify what content made the most impact to our publics. Hootsuite's analytics feature allowed us to drill down and find out what type of posts were getting the most engagement. Análise coletada por e hospedada no G2.com.

Ross F.
RF
Operations Advisor and EV Product Specialist
Médio Porte(51-1000 emp.)
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O que você mais gosta Hootsuite?

The scheduler works the vast majority of the time, but not when you're @-mentioning people - that fails every single time. I like that the algorithm will auto-suggest times to post.

Implementation was pretty problem-free, tbh. It doesn't usually disconnect too often - much less than it used to a few years ago.

I haven't had to use their customer support, so no comment there. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

Where's the Bluesky support? The world is moving away from Twattir - why don't you support Bluesky yet?

There's too many popups and banal "helpful tips" that get in the way of the workflow. Bless your heart, Hootsuite, but I don't need to be pushed into "watching a short video" about when to post every third time I schedule a post when I'm doing a whole batch of them.

I lowkey hate that the scheduler will only show you a week at a time with any detail. Let me see the whole month at a glance, but show me just enough to make sure that I've got posts scheduled for all my channels. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

It lets me schedule content well in advance so I can bang out a big batch without having to check in every day. Without Hootsuite, we effectively wouldn't have a social media presense because it would be too time-intensive. Análise coletada por e hospedada no G2.com.

Hayley C.
HC
Marketing Communications Specialist
Pequena Empresa(50 ou menos emp.)
Mais Opções
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Fonte da Revisão: Convite de Vendedor
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O que você mais gosta Hootsuite?

Hootsuite makes scheduling social posts simple. Being a marketing team of one, it saves me loads of time being able to schedule months in advance. I recently began running ads though the platform as well, and I wish I would've dove into this feature earlier. Ad managers like Meta and LinkedIn are overly complicated in my opinion, and Hootsuite's ad tool simplifies it down making it quicker and easier to implement. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

I do wish Hootsuite would integrate with more social features like being able to post LinkedIn polls, document posts, and other items like that. It would also be convenient if we could add the music and location tagging in the post scheduler. The listening tool as well needs some work. I feel as though tons of un-relevent results come through when I am searching for my keywords. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

Time management being able to schedule posts in advance, simplification of running ads, analytics that are more easy to understand. Análise coletada por e hospedada no G2.com.

SH
Content Coordinator
Pequena Empresa(50 ou menos emp.)
Mais Opções
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Fonte da Revisão: Convite de Vendedor
Revisão Incentivada
O que você mais gosta Hootsuite?

I mostly use Hootsuite for scheduling, which i find very convenient. I know a few of my team members really like the streams, but I personally like being able to have the calendar view across all or osme accounts. I definitely use hootsuite daily and find it easy to use the main features. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

I think it could be a little more user friendly in learning to take advantage of everything hootsuite has to offer. The hootsuite academy is also kind of boring and it would be nice if it were more interactive to learn instead of just reading. Additionally, I've been looking at lately.ai or other softwares for some of my other clients to see about how i can integrate AI scheduling and content creation into my calendars and would love to see more of that in hootsuite. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

Scheduling and planning content calendars across clients, platforms, and accounts in one place. Análise coletada por e hospedada no G2.com.

Guido M.
GM
Executive Director
Pequena Empresa(50 ou menos emp.)
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Fonte da Revisão: Convite de Vendedor
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O que você mais gosta Hootsuite?

It saves a lot of time. Instead of jumping between different apps, you can plan and organize everything in one place. It’s really helpful for keeping things consistent and staying on top of your posts.

The insights and tracking are also a big plus. It gives you a clear picture of how things are performing so you can adjust as needed. Having everything in one spot makes it easier to see what’s working and what’s not. Análise coletada por e hospedada no G2.com.

O que você não gosta Hootsuite?

One downside is the cost. The free version is okay for basic needs, but if you want better features, the price can add up quickly.

Another issue is usability on mobile. While the desktop version works well, the mobile experience could be smoother. It’s not always as intuitive as you’d expect, which can be frustrating if you need to manage things on the go. Análise coletada por e hospedada no G2.com.

Que problemas é Hootsuite E como isso está te beneficiando?

Analytics for use in developing grant applications and using the analytics to show sponsors our reach. Análise coletada por e hospedada no G2.com.