Avaliações e Detalhes do Produto de Group-IB Digital Risk Protection

Capacidade de detectar domínios falsos e domínios de phishing. Detectar e lidar com aplicativos móveis fraudulentos. Canais de redes sociais também são detectados e apoiados na remoção de conteúdo para proteger a marca. Relatórios de resumo mensais também são distribuídos e a aprovação do cliente é necessária para realizar a remoção. Além disso, a equipe de suporte também é um ponto forte da Group-IB quando se trata de remover conteúdo em plataformas de compartilhamento de documentos ou em quaisquer outros canais de forma muito rápida. Análise coletada por e hospedada no G2.com.

Eu não tive nenhum problema que me fizesse desgostar deste produto. Análise coletada por e hospedada no G2.com.

The people who are behind, always willing to help, providing resources and different choices to help us in any almost any inquiry that we have raised, regardless of its difficulty and how tricky they are. The GIB's people are open to criticism, always taking it from a constructive perspective, with the aim not only to improve themselves, but even more to help end customers such us ourselves.... and they do it. Análise coletada por e hospedada no G2.com.

There is always good for improvement and, we are always learning, which is the great point that makes sense to all challenges we are facing in this changing and evolving digital world. If I have to say something, is mainly focused in some technical aspects of the platform which in specific complex environments, it might be needed some adjustments to make it work in a customized way. However, as I said, this is in complex and not-standard environments where things are always difficult to make them work smoothly at least at the beginning, which, is normal to happen. Análise coletada por e hospedada no G2.com.

The platform is user friendly with a useful helpcenter with required information for each available tab within the platfom. The platform also has a inbulit request center which simplifies raising queries to support and has a chat feature with email notification when there is a reply. The detection tab is also extensive with ease of use on filtering and viewing of alerts with required information and ability to obtain the link for further investigation if a screenshot is not available. I've been accessing to the platform once a day if possible to review detection for further actions and or to submit tickets for support. Análise coletada por e hospedada no G2.com.

Within the platform in violations tab, there is currently no ability to do granular bulk select based on detection on the current page. Análise coletada por e hospedada no G2.com.

Takedown services, ability to detect fake domains, websites, etc. Ease of use and beautiful portal Análise coletada por e hospedada no G2.com.

Since using it, there is nothing I dislike until now. Análise coletada por e hospedada no G2.com.

1) Takedown capabilities and monitoring of customers' assets to prevent abuse, misuse and/or fraudulent use of customers' brands

2) Different features available on the platform (such as typosquatting observations etc)

3) Willingness to assist with us cases, technical glitches and more complex investigations (good customer support)

4) Flexibility to incorporate growing demands of our customers

5) Platform is relatively easier to use Análise coletada por e hospedada no G2.com.

It is not about disliking the service, but instead what could perhaps be improved:

1) Service Desk lags on some occassions but functionality has remained intact more or less

2) Some takedowns remain ongoing even when detected by the platform and accepted to work over 10 months ago.

3) Mismatch of observations associated with different instances.

4) The closure of some tickets raised through the Service Desk should only be decided by the entities who raised the ticket in the first place, and not DRP analysts. Análise coletada por e hospedada no G2.com.

Implementation was very easy with no hassles. The platform is simple to use and does most of the work for you with minimal inputs from the front-user end. The features it has will cover most business's requirements from a DRP platform. What has impressed the most is the speed of detections and the simplicity of using the platform, which will automate alerting for you. Análise coletada por e hospedada no G2.com.

It took soemtime for the models built into the DRP platform to be compatible and learn our business use cases. Análise coletada por e hospedada no G2.com.

O Grupo IB como uma ferramenta de proteção contra riscos é eficaz para ajudar a organização em nossos canais digitais a prevenir atividades fraudulentas e ajudar a monitorar as transações em nossos canais.

A estrutura de suporte disponível para o cliente da equipe é boa. Análise coletada por e hospedada no G2.com.

No geral, a solução Group-IB nos fornece bons resultados, mas algumas regras de risco podem precisar ser adaptadas ao nosso mercado específico. Análise coletada por e hospedada no G2.com.

A rapidez e a eficácia além das derrubadas ilimitadas. Análise coletada por e hospedada no G2.com.

hmm, francamente nada até agora! Todas as nossas necessidades estão atendidas. Análise coletada por e hospedada no G2.com.

Muito boa UX com informações muito úteis no site, Análise coletada por e hospedada no G2.com.

nada enquanto eu uso o sistema até agora Análise coletada por e hospedada no G2.com.

Eu realmente gosto da profissionalidade dos funcionários da Group-IB e das suas habilidades e conhecimentos. Análise coletada por e hospedada no G2.com.

Às vezes, o aplicativo é realmente lento em responder. Análise coletada por e hospedada no G2.com.