Prós e Contras de FastPass IVM

Shout out to FastPass IVM Team, First we worked over 1 month to implement a solution replacing the current identify verification process. After having been operation for 2 month, we integrated with ITSM system and implemented some of the newer proofing items, this step significantly enhanced service, reduced handling time and also improved end-user and agent satisfaction. Análise coletada por e hospedada no G2.com.

I dont think there's anything that i dont like about FastPass IVM. Análise coletada por e hospedada no G2.com.

Procuramos extensivamente por uma solução como esta, mas nenhum outro produto igualou suas capacidades. A integração com nosso sistema ITSM foi crucial, e a flexibilidade que o IVM oferece ao lidar com diversos cenários se destacou. Ele garante que permaneçamos em conformidade enquanto alerta efetivamente os Agentes do Service Desk sobre qualquer atividade suspeita, tornando-se uma solução confiável e proativa para nossas necessidades. Análise coletada por e hospedada no G2.com.

Faltando SSO para AD, está lá para o Entra, então chegaremos lá em breve. Análise coletada por e hospedada no G2.com.

This software automates manual verification tasks, freeing IT staff to focus on more strategic initiatives. This has led to a noticeable boost in our team's productivity. Plus, the platform is intuitive and user-friendly for IT staff and end-users. The streamlined verification process minimizes disruption to workflows. Análise coletada por e hospedada no G2.com.

While there are positive reviews, there aren't many out there. This makes it harder to gauge real-world experiences beyond what the product promotes. The official website doesn't disclose pricing information. This lack of transparency can be a barrier for some businesses. Análise coletada por e hospedada no G2.com.

IVM really keeps the process adhering to strict rules, yet gives a number of options for the Help Desk Agent. Depending on the user and the operation in progress, we have different processes for validating the user's identity. FastPass does this quickly and adds a completed audit trail to the ticket automatically. Análise coletada por e hospedada no G2.com.

As there are so many option it is also a bit tricky to lear how it operates Análise coletada por e hospedada no G2.com.