Prós e Contras de Duel

Sempre disponível para responder a quaisquer perguntas que eu tenha tido, e sempre interessado em oferecer ótimas percepções sobre o programa e como podemos melhorar. Análise coletada por e hospedada no G2.com.

Houve alguns problemas técnicos com algumas submissões de missões que ainda estamos resolvendo, pois é difícil determinar como isso está afetando nossos defensores (mas eu entendo totalmente que o duelo está trabalhando nisso). Análise coletada por e hospedada no G2.com.

I like the gamification Duel provides. The ability to create different activities for your customers and how you can have the content they upload all in one place. Análise coletada por e hospedada no G2.com.

I don't like the lack of easy customization. It should be much easier to add photos in each activity and organize each format. Also, the inability to do other activities well like quizzes or surveys.

In general, there is a lot of room for improvement in the user experience and visual aspect of Duel. Análise coletada por e hospedada no G2.com.

Duel é superior aos concorrentes por várias razões. Primeiro, a tecnologia é uma solução tudo-em-um. (Anteriormente, eu tinha uma plataforma de vendas, uma plataforma de educação separada e uma plataforma de comunidade separada.) Os embaixadores têm um único login. Segundo, a plataforma permite múltiplos níveis de engajamento--de clientes curiosos a super fãs. Há algo para todos. Por último, o sistema Duel é tão amigável ao usuário, e a equipe Duel é responsiva e de primeira classe. Análise coletada por e hospedada no G2.com.

Nada no momento, mas obrigado por perguntar! Análise coletada por e hospedada no G2.com.

Duel allows us to faciliate content creation with micro influencers at scale. We have regular catch ups with Customer Success who feel like an extension of our team. Any bugs that are raised with support are quickly resolved Análise coletada por e hospedada no G2.com.

The reporting capabilities of Duel are not up to standard when comparing with similar platforms/ social listening tools, however I'm aware this a product update that the team have been working on. The platform can be glitchy/ clunky e.g. can't download video content, set up of social challenges require multiple 'work arounds'. Análise coletada por e hospedada no G2.com.

A simple platform and easy to use. It has great features and we're able to customize it to suit our needs. The customer support team is probably the best I've ever experienced. Always quick to respond and so helpful. Análise coletada por e hospedada no G2.com.

It can take a while to learn all the functions of Duel but the customer support team always helps with that Análise coletada por e hospedada no G2.com.

Interface amigável, fácil de usar tanto para clientes quanto para consumidores finais

Experiência de gamificação

Facilita a defesa e lealdade à marca

Divertido e envolvente

Inovador

Suporte reativo da equipe da Duel Análise coletada por e hospedada no G2.com.

conexão avançada com CRMs como o Salesforce Marketing Cloud Análise coletada por e hospedada no G2.com.

The amount of high quality UGC that can be used across all platforms across the business. It creates a tight knit community within the brands audience and gives them a sense of purpose and direction with their UGC content. Análise coletada por e hospedada no G2.com.

There's always something new to learn with our ambassadors questions - however, the support team are always super helpful and on hand to support us with our questions! Análise coletada por e hospedada no G2.com.

We are almost 1 year in, and still finding new features with Duel that we can implement to grow our community. Our members find it very valuable, and we are gaining revenue, reach, content and brand awareness. Análise coletada por e hospedada no G2.com.

Some tech issues at the start, growing pains include issues with promo codes outwith UK, tech bugs in some missions, etc. The team are helpful and on it though. Análise coletada por e hospedada no G2.com.

Allowing community management of 17000 creators to be manageable and efficient. Providing an engaging and personal experience for creators/advocates. Análise coletada por e hospedada no G2.com.

Lack of elevation on the customer facing program. It isn't exciting and is quite clunky when it comes to custom css but Duel are always onhand to advise where/how improvement can be made Análise coletada por e hospedada no G2.com.

Duel is a great platform to help start and build an affiliate program. The team are great, friendly and easy to work with too. Análise coletada por e hospedada no G2.com.

It would be great if there was more tools to help identify new customer data. Wish there were easier ways to look at individuals performances month on month rather than downloading everything. Análise coletada por e hospedada no G2.com.