Prós e Contras de Doxy.me

I like the ease of use for patients and the clinician. With some advance planning, even the least technically facile patients can use the software. Also, I like that the software is HIPAA compliant, and reasonably priced. Análise coletada por e hospedada no G2.com.

Intermittently, despite stable internet connection, there are problems with audio transmission failures or video freeze ups. However, these do not occur frequently enough to constitute a major problem. Análise coletada por e hospedada no G2.com.

Easy to navigate, secure and the payment feature is very handy for clients. Análise coletada por e hospedada no G2.com.

The connection issues at times are overwhelming because they seem to occur randomly, with clients that didn't have issues beforehand. Very little response from Doxy when troubleshooting. No live support ~ which is big gap. Análise coletada por e hospedada no G2.com.

The ease of use makes using this platform a pleasure. I can get work accomplished without problems and know that my meetings are very secure. Análise coletada por e hospedada no G2.com.

I haven’t found a thing that I dislike about this site. One time in using Doxy.me for six months has the sight had a technical problem and when that happened it was quickly fixed. Análise coletada por e hospedada no G2.com.

As a "dinosaur" with regardsto the computer, I appreciate the ease with which I can log in and the 1-click for my patients to click in. Análise coletada por e hospedada no G2.com.

The audio is often either "tinny" sounding or breaks up or has echoes. In those cases, it's necessary to close the program and complete our session by phone. This is a huge inconvenience, though the only one. Análise coletada por e hospedada no G2.com.

Ease of use for patient and provider, consistency or service

Secure platform meeting HIPAA regulations

Screen share and group call capabilities Análise coletada por e hospedada no G2.com.

Video quality has to be manually updated to high quality after starting each call Análise coletada por e hospedada no G2.com.

Images/videos come through crystal clear. Análise coletada por e hospedada no G2.com.

Depending on what device the user has on the other end, you may experience an echo or a delayed response . Análise coletada por e hospedada no G2.com.

Que não há custo para o serviço, a facilidade de uso para os pacientes e a qualidade do vídeo. Análise coletada por e hospedada no G2.com.

O fato de que não há aplicativo disponível para download. Li que costumava haver. Análise coletada por e hospedada no G2.com.

Ease of use for provider and patient. Just a few clicks and we are connected Análise coletada por e hospedada no G2.com.

The audio can go out if the patient gets an incoming call. Not sure if that is the software in Doxy or the patient's phone provider Análise coletada por e hospedada no G2.com.

Doxy is very convenient and hassle-free for patients as well as for staff to use and navigate.

Affordable

Reliable

HIPAA compliant Análise coletada por e hospedada no G2.com.

Don't have an option to add an appointment time to the text message that we send out to our patients Análise coletada por e hospedada no G2.com.

Now that I am experienced with it I like best that my practice is not tied to a location. Clients have found it very easy to log in and their interface with the site is minimal - no frustration on their part - or traffic jams. Análise coletada por e hospedada no G2.com.

Not so easy to get direct help although that has not been a problem of late because I'm more experienced. It was a bit of a rough start back in March. Análise coletada por e hospedada no G2.com.