Avaliações e Detalhes do Produto de CrowdHandler

We liked how simple and easy it was to use Crowdhandler. Their support was quick to respond and answer all our questions. Análise coletada por e hospedada no G2.com.

We wish the reporting system would remember session statistics like browsers and computers used by the users. This would give us a better demographic report. Análise coletada por e hospedada no G2.com.

CrowdHandler has some great features to help remove some of the stress associated with a high demand on sale. Autotune is particularly useful! Análise coletada por e hospedada no G2.com.

I wouldn't change anything; it's everything you need to help you handle a stressful booking period. Análise coletada por e hospedada no G2.com.

Usamos centenas de softwares diferentes ao longo dos anos. E raramente encontramos uma equipe de suporte como esses caras. As respostas deles foram rápidas, concisas, responderam a todas as perguntas e resolveram qualquer problema de integração que encontramos. Isso tornou todo o processo de integração muito fácil. Análise coletada por e hospedada no G2.com.

Nosso único problema com o sistema seria a aparência básica dos modelos não personalizados. Análise coletada por e hospedada no G2.com.

Easy to implement. Great customer service for your backend questions, and great customer interface on the front end. Easy solution to site traffic problems. Análise coletada por e hospedada no G2.com.

HTML coding experience is required to customize waiting room templates. Many of the best features require a subscription which is fairly expensive. Análise coletada por e hospedada no G2.com.

We operate a ticketing platform that generally doesn't see huge spikes in traffic. We got last minute notice of an event going on sale the following day, with a huge demand for tickets. To err on the side of caution, a virtual waiting room was the best option, to ensure that we didn't overload our infrastructure and cause issues for users. After reviewing other platforms -- most of which had a very lengthy process for setup, including a mandatory sales call -- we found CrowdHandler. We were able to get an account set up in a couple of minutes and integrate changes into our website shortly after to begin testing.

We had some outstanding questions after completing setup and we were able to schedule a 7am call with Jake (2 hours before the on-sale time). Jake was great help and coming from a ticketing background was able to relate to the challenges faced. Jake provided good advice and answered any questions that we had before going live.

Since this on-sale, we left CrowdHandler operating on our site, based on a slow request threshold. This has already paid dividends. In the past week the unexpected announcement of a lineup for an event triggered a huge spike in demand, which we were able to handle comfortably with CrowdHandler. Análise coletada por e hospedada no G2.com.

We haven't experienced any negatives so far. Análise coletada por e hospedada no G2.com.

As an online election platform, we expected a huge spike in users for a 24 hour period, crowdhandler allowed us to protect our infrastructure, without confusion for our users. Having the ability to place users in a virtual waiting room allowed us to manage the use of our service effectively, without worrying that the spike would affect our day to day users. Análise coletada por e hospedada no G2.com.

There isn't anything to dislike, we needed this service, and they delivered when required. Análise coletada por e hospedada no G2.com.