Principais Alternativas de Couch & Associates Mais Bem Avaliadas
C&A came on board during a critical time in our business, when we were lost our core marketing operations team and were making major changes to our marketing and business processes. Since coming on board, C&A has not only helped our team quickly get back on our feet, they've set the foundation for us to onboard new team members and scale. Análise coletada por e hospedada no G2.com.
C&A goes the extra mile to integrate themselves into your team: they're knowledgeable about industry best practices, but make it priority to understand your business and your business needs. C&A provides solutions are tailored to your business and they equip you with training and documentation so you can scale successfully. Análise coletada por e hospedada no G2.com.
26 de 27 Avaliações Totais para Couch & Associates
Sentimento Geral da Revisão para Couch & Associates
Entre para ver o sentimento das avaliações.
Organizado, muito minucioso e detalhado, amigável e responsivo. Agradeço a orientação e o insight que Couch forneceu durante toda esta transferência. Todos os documentos e treinamentos são detalhados e facilmente disponíveis para nossa equipe consultar após o término do nosso contrato. Meu documento favorito que eles criaram é a calculadora de convenções de nomenclatura. Análise coletada por e hospedada no G2.com.
Minha preferência teria sido ter projetos para trabalhar mais cedo no processo. Acho que poder fazer o trabalho e ter um contato para fazer perguntas ou QA mais cedo é útil ao aprender um novo programa. Análise coletada por e hospedada no G2.com.
Couch helped us with custom workflows to close the gap between says and onboarding. Análise coletada por e hospedada no G2.com.
James and the team at Couch are great. They provide Salesforce best practices, detailed UAT to confirm we implemented everything correctly, and are always prompt with feedback and delivery. Análise coletada por e hospedada no G2.com.
We used C&A to help admin our Salesforce instance shortly after a major overhaul was done to it. We had a number of process improvements that needed to be made as well as creating a number of custom objects to bring additional teams onto the platform. Análise coletada por e hospedada no G2.com.
C&A was a true partner with our business throughout our time together. Instead of just simply providing admin help, C&A provided guidance on best practices to improve our marketing and sales automation so we set up well for future projects and improvements. Análise coletada por e hospedada no G2.com.
We used C&A for a few of our projects which included a highly strategic development, integration and deployment of an Oracle tool so that we could maximize our lead generation and, processing efforts. Análise coletada por e hospedada no G2.com.
The entire team was open and willing to share their expertise. We had very specific requirements and tight timelines, which the team had no issue meeting. Análise coletada por e hospedada no G2.com.
Comsights ferramenta de rastreamento de atividades que integra com Salesforce. Análise coletada por e hospedada no G2.com.
A equipe é muito conhecedora e ansiosa para ajudar. Eu lidei com Abrar, que não só foi muito amigável, mas também ajudou na integração completa do aplicativo. Fui mantido informado sobre o processo de instalação e implementação a cada passo do caminho. Análise coletada por e hospedada no G2.com.
Análise da implementação atual do Salesforce. Recomendações e implementação das melhores práticas do setor para aprimorar nosso uso e processos do Salesforce. Lançamentos testados e programados ao longo de um período de três meses. Análise coletada por e hospedada no G2.com.
A equipe da Couch and Associates era definitivamente composta por especialistas experientes em Salesforce. Seu processo de consulta foi flexível e eficiente, adaptando-se às nossas necessidades, processos e prazos de negócios. A equipe nos deu ótimos conselhos e atualizou uma implementação de Salesforce desatualizada e básica. Análise coletada por e hospedada no G2.com.
C&A has helped with our Marketing & CX strategy related to:
• Member journey mapping & optimizing CX based on data-driven insights
• Setting goals & reporting on results of initiatives
• Identifying in real time what’s working & what isn’t to ensure we get the highest ROI as a not-for-profit
• Automating the customer journey to provide a more personalized customer experience and better operational efficiencies
• GDPR & compliance, opt-in strategy and email deliverability
• Acquisition programs
• Retention programs
• Driving greater customer engagement
• Preference Center strategy & management Análise coletada por e hospedada no G2.com.
• They help with strategic and tactical work
• They teach us processes and best practices to improve our own skills and better reach goals internally
• They help us socialize new ideas and gain buy-in from the organization to ensure adoption
• They know our business and provide valuable recommendations that impact our goals Análise coletada por e hospedada no G2.com.
Couch helps us with email marketing automation strategy and technology. They've been valuable partners in helping us rethink and improve our member renewal, acquisition, retention, and welcome/orientation campaigns.
They've also lent us technical expertise, helping us connect Oracle's Eloqua platform with our association management system (AMS). Upon request they've designed several email templates for our organization. Análise coletada por e hospedada no G2.com.
Couch is always responsive and knowledgeable, and has really helped guide our strategy for member engagement and retention. They're always flexible in travel and meeting times. Análise coletada por e hospedada no G2.com.
Couch & Associates performed a custom deployment of Salesforce.com. They configured the platform specifically to our needs based on initial discovery and included custom email tracking and sales attribution solutions. Análise coletada por e hospedada no G2.com.
They were very efficient and organized. Our entire deployment took one month and it has has a significant positive impact on our operational efficiency. The team is very knowledgeable, both technically and strategically, and we look forward to working with them again in the future. Análise coletada por e hospedada no G2.com.
