Avaliações e Detalhes do Produto de ClearPoint Strategy

The best two parts of ClearPoint Strategy are the ease of administrating the system and the quality of customers. As a non-IT administrator of our ClearPoint account, I am easily able to manage and build our dashboard within ClearPoint. I really appreciate how responsive ClearPoint is to help tickets and teaching me how to do the things that I can't to. Análise coletada por e hospedada no G2.com.

There are two primary issues with ClearPoint. The first is the limited ability to customize security and access settings for different types of users. The second issues is how the data loader is built which makes it difficult to connect with entreprise data systems. Análise coletada por e hospedada no G2.com.

ClearPoint permite muitas oportunidades para inserir, rastrear e visualizar dados e métricas-chave. Com o ClearPoint, sou capaz de consultar facilmente o status de certas métricas e posso aprofundar-me nos dados quando necessário. Análise coletada por e hospedada no G2.com.

O método de inserção dos dados no ClearPoint é um pouco complicado e não tão rápido e intuitivo quanto eu gostaria. Análise coletada por e hospedada no G2.com.

Unquestionably the best part of ClearPoint are the people that work they and the way they have fostered a culture that is centered around providing an exceptional customer experience. The amount of help you receive from the ClearPoint for any minor issue is incredible. They will bend over backwards for you. The support feature of this organization is top quality. Not only do they have the live support feature that can be used to chat with the ClearPoint team, they also have a robust support site with enough information that a first time user could figure out most everything by self educating. Análise coletada por e hospedada no G2.com.

At times, the software itself can be slow or have bugs- but they always work rapidly to patch and fix any issues that the end user might have. They also go above and beyond to make sure that you are inconvenienced in the most minor way possible if there is ever an issue. For example, if there is a bug that prevents you from doing something on your end, they take care of it on their end for you. They also continually roll out upgrades to the system. Análise coletada por e hospedada no G2.com.

Clearpoint helps keep everything organized, and is easy for everyone to learn and use. The scorecards are easy to maneuver and the organization makes it easy to keep track of business among multiple office locations. Análise coletada por e hospedada no G2.com.

It can be difficult to edit and change things on your own, some editing options are a little difficult to find or understand. If you are not very tech savvy, it can be intimidating when trying to change something on your own - but the support staff is very helpful. Análise coletada por e hospedada no G2.com.

Ease at which it can be designed and modified to meet personal tastes. Very user friendly, especially with the available tutorials. I don't like having to ask for help, so it is nice that I can find answers on my own to get done what I want to do with it. I especially love the custom fields. Análise coletada por e hospedada no G2.com.

I am not a huge fan of the maps - but that could just be my inexperience in creating them. If I really want to know how, there are plenty of tutorials to assist me. Análise coletada por e hospedada no G2.com.

O potencial que o sistema possibilita quando se trata de estruturar uma estrutura de Planejamento Estratégico. Sua versatilidade como uma ferramenta de acompanhamento. Análise coletada por e hospedada no G2.com.

Os gráficos e versões limitadas de gráficos. Existem vários tipos de medidas de desempenho que são difíceis de exibir com o tipo de gráficos disponíveis. (exemplo: quando estamos medindo um tipo Sim/Não ou um tipo Alcançado/Não alcançado). Análise coletada por e hospedada no G2.com.

ClearPoint's greatest strength is the flexibility of its software tool, which is able to expand as our organization's approach to strategy management matures. ClearPoint knows that the power in strategy management is not in the data collection and reporting, but in the action planning in response to the data and the software platform is robust enough to capture the entire strategy and execution process. Análise coletada por e hospedada no G2.com.

I wish that we could afford to give more users access to this platform but are limited by the user subscription licensing model. It will be a challenge to scale this tool to our school district as we efficiently manage our community's financial resources. Análise coletada por e hospedada no G2.com.

ClearPoint é uma solução de planejamento estratégico muito fácil de usar, com muitas capacidades. Mas, igualmente importante, o nível de serviço que a empresa oferece é igualmente importante. De alguém que está na indústria de atendimento ao cliente, eu espero e reconheço a excelência no serviço. A equipe da ClearPoint entrega exatamente isso. Eles são incrivelmente responsivos e realmente se interessam em entender as necessidades e objetivos do cliente. A motivação deles para ajudar seus clientes a terem sucesso não termina com a integração inicial com o software. Análise coletada por e hospedada no G2.com.

Não há nada que eu não goste no software ClearPoint Strategy! Análise coletada por e hospedada no G2.com.

ClearPoint Strategy is really intuitive - both from an and end-user and as the administrator. I also really like that the product is self-contained and cloud based. Análise coletada por e hospedada no G2.com.

There is an understandable limit to the customization capability - however, it is less of a dislike and more of a constraint. Análise coletada por e hospedada no G2.com.

Adoro que tudo esteja em um só lugar para visualizar métricas, iniciativas, gerenciamento de projetos e mais! Análise coletada por e hospedada no G2.com.

Pode ser desafiador copiar e colar quando não há nenhuma mudança. Análise coletada por e hospedada no G2.com.