Discussões de Ameyo by Exotel Cloud Contact Center

If the call recording is done and want to delete it so how to do that in the setting

Right now we are using a default setup for ourselves but after the update, we need to select the disposition and the sub dispositions separately and it takes our extra time to dispose of the call. It would be really helpful if we get customization for the quick disposition so that we can submit... Leia mais

This is best calling issue, lead management. taking follow-ups timely is very good

We have suggested a few customized changes in the tool however we have received a deadline of 1.5 years for those fundamental changes. e.g., adding ticket numbers in the dashboard, productivity report, etc.