Avaliações e Detalhes do Produto de Ahsay Backup

A capacidade de ter backups fora do local em nosso próprio hardware Análise coletada por e hospedada no G2.com.

Isso realmente ajudou meu regime de segurança de dados com o Ahsay Backup. Apenas saber que meus arquivos estão seguros e prontamente disponíveis mesmo após manusear mal meu computador, me fez sentir menos estressado. Um equilíbrio bem-sucedido entre a simplicidade de uso e o armazenamento remoto é expresso aqui, no entanto, as atualizações que causam confusão impedem o aplicativo ideal. Análise coletada por e hospedada no G2.com.

Honestamente, não desperdice o tempo de seus clientes. Análise coletada por e hospedada no G2.com.

Atualmente, nosso problema número 1 é um backup 365 em que o código deles falhou ao ler uma mensagem de que um usuário do SharePoint não existia no MS, o que significa que o backup falhou. Incontáveis e-mails entre inúmeros membros diferentes da equipe, inúmeras correções diferentes, correções que apagam a 'correção' anterior, gastando meses em um backup para resolvê-lo e voltar à estaca zero na manhã de hoje com o erro original onde o software deles falha ao ler um erro do 365 indicando que um usuário não tem uma conta do SharePoint.

Parece que eles não têm urgência em corrigir erros causados pelo software deles, também mencionaram algumas vezes que deveríamos pagar mais para obter suporte premium 24/7 neste ticket, o que é risível quando é um erro dentro do código deles. Análise coletada por e hospedada no G2.com.

Easy to deploy and trouble free solution, which simply works. Análise coletada por e hospedada no G2.com.

We are service provider and we are using Ahsay for our of site backup offering to or customers. We are working also with Veeam and Backup Exec.

We are covering complete of site backup and recovery for our customers. We use MS SQL, Exchange, file system backups, VM backups.... Análise coletada por e hospedada no G2.com.

Bets feature of the off-site product is the ability to run a local backup to an external drive and transfer it to the backup server. Saves time on large initial backups and allows for a secure on site backup as well. Análise coletada por e hospedada no G2.com.

Secure backup and recovery of our clients files - high retention levels help with recovering old files. Análise coletada por e hospedada no G2.com.

Quando começamos, eles nos disseram que poderíamos atualizar com um contrato de manutenção válido. No entanto, quando a versão 7 foi lançada, tivemos que reinvestir ainda mais do que nosso investimento inicial. Então, eles prometeram que poderíamos continuar sem manutenção, mas isso também não é possível de forma alguma. O pior suporte de todos! Análise coletada por e hospedada no G2.com.

Nenhum Análise coletada por e hospedada no G2.com.

a cost effective solution for protecting clients that just have a small amount of data they need backed up at night. Análise coletada por e hospedada no G2.com.

Honestly, look elsewhere. Análise coletada por e hospedada no G2.com.

Review Details:

Overall: 1.0

Ease of Use: 2

Customer Service: 1

Comments: I have been an Ahsay partner for the last 11 years and have seen many improvements with the product. The product is designed for use mostly in small residential and small commercial backup solutions. While the product has had its reliability issues on some versions, I have really been struggling to stay with Ahsay as a partner. Over the past few years, the quality and reliability of their software has fluctuated with their versions. And now with version 7.5 out, I have ben seeing many bugs within the software. 7.5 really makes it easy for the service provider with the easy branding, however, with issues on "missed backups" having my customers being notified that their backups were missed while it was successful isn't a pat on the back for reputation tho. While being a faithful partner with maintenance over the years, they have always said you could update to the latest version of the software. This isn't quite true and I am not happy with the management at Ahsay for misleading their partner network. You can only upgrade to version 6.x and if you want to go to version 7.x it will cost you even if you have paid for maintenance. Ahsay has changes much of its licensing and is confusing now. With the misleading of product upgrades for it's partners and the only way is to pay more for product licensing, I will shortly be looking for a replacement for Ahsay as many other partners have done in the past year due to Ahsay management philosophy change. For those considering Ahsay, I would strongly consider alternatives to this product since it will cost you more down the road in not only time and licensing, but business and service reputation. Overall, technical support is okay if you only expect 1-2 day response - critical issue support? Better have a great "developer" understanding of their product, since you will need it. Sales team - lots of turn over there. Sales managers are seasoned but I'm sure your impression of their front line sales folk s will damage your impression before you get to the Sales management team. The market now has much better products to choose from due to technology changes that have happened in the past years while Ahsay has not kept current. Análise coletada por e hospedada no G2.com.