- Kaseya VSA 10 is a remote monitoring and management tool that offers features for IT management and automation, including patch automation, remote management, configurable reporting capabilities, and integration options.
- Users like the ease of deploying the agent to devices, the ability to streamline IT operations, improve security, and the responsive customer support that helps with technical queries even on weekends.
- Users mentioned that the cost to get started and deploy can be challenging, the user interface can sometimes lag, and the billing and licensing portal is extremely confusing, requiring direct contact with client representatives to fix issues.