Best Software for 2025 is now live!
Save to My Lists
Claimed
Claimed

Top Rated Zywave Client Cloud Solutions Alternatives

Zywave Client Cloud Solutions Reviews - Page 2

Zywave Client Cloud Solutions Suite Overview

What is Zywave Client Cloud Solutions?

A lot of agencies say they offer superior customer service, but what additional resources and tools do you truly provide? Deliver a high-impact customer experience by using Zywave’s Client Cloud to offer your clients the centralized tools and content they need to solve their business’s unique pain points. Whether your clients need help with HR, compliance, employee training or another need, Zywave’s Client Cloud has the resources you need to deliver exceptional customer service year-round.

Included with this Suite
Zywave Client Cloud Solutions Details
Show LessShow More
Product Description

With Zywave Client Cloud Solutions, you can: Deliver a high-impact customer experience with centralized tools and content your clients need to solve their business’s unique pain points


Seller Details
Seller
Zywave
Year Founded
1995
HQ Location
Milwaukee, WI
LinkedIn® Page
www.linkedin.com
790 employees on LinkedIn®
Description

Zywave’s all-in-one platform provides customizable, user-friendly options that enable insurance professionals to build a unique solution to fit their specific goals. More than 15,000 carriers, agencies and brokerages worldwide use Zywave solutions to enhance client services, achieve business growth and promote greater health, wellness, risk management and safety. Additional information can be found at www.zywave.com


SD
Overview Provided by:
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Zywave Client Cloud Solutions Media

Zywave Client Cloud Solutions Demo - Client Cloud - Client Portal
Put more time back in your day by providing your clients with a 24/7, online portal where they can get the information and resources they need at any time.
Zywave Client Cloud Solutions Demo - Client Cloud - People Management
Extend your value by offering your clients tools centered around their biggest investment—their employees. Provide them with the HR Apps and resources they need to do their jobs more effectively, along with access to a team of experienced HR professionals who are ready to answer their pressing bu...
Zywave Client Cloud Solutions Demo - Client Cloud - Compliance
Prove your worth as a trusted advisor by helping your clients navigate the complex world of compliance and risk management. Provide them access to tools and a content library to help them maintain compliance and avoid potential penalties.
Zywave Client Cloud Solutions Demo - Client Cloud - Learning Management System
It is easier than ever for you to provide the training courses your clients and their employees need in an easy-to-use learning management system (LMS).
Zywave Client Cloud Solutions Demo - Client Cloud - Enrollment & Onboarding
Become an essential part of your clients’ benefits enrollment and onboarding process. Provide them a benefits administration portal and customized HR information system that simplifies the election process and saves them time.

24 Zywave Client Cloud Solutions Reviews

3.8 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
24 Zywave Client Cloud Solutions Reviews
3.8 out of 5
24 Zywave Client Cloud Solutions Reviews
3.8 out of 5

Overall Review Sentiment for Zywave Client Cloud SolutionsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Online Media
UO
Small-Business(50 or fewer emp.)
Product Reviewed: Client Cloud
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Client Cloud?

Serves as an extension to the HR Department of the clients which helps in reducing their administrative burden. Clients receive guidance from experienced professionals having experience of more than 15 years. Review collected by and hosted on G2.com.

What do you dislike about Client Cloud?

Currently they have a very limited market presence.

This also limits the advisory role of the company as the HR policies and rules vary from one country to another. Review collected by and hosted on G2.com.

What problems is Client Cloud solving and how is that benefiting you?

At times the startups lack sufficient HR resources and guidance which hampers their work. HR hotline is a one stop resources for all such firms which need guidance and support on specific areas. Review collected by and hosted on G2.com.

Jonathan H.
JH
Math Teacher
Small-Business(50 or fewer emp.)
Product Reviewed: Client Cloud
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Client Cloud?

Most questions are streamlined, can use one answer/format for most inquiries Review collected by and hosted on G2.com.

What do you dislike about Client Cloud?

Sometimes, it takes a while to get to desired answer/area of app Review collected by and hosted on G2.com.

What problems is Client Cloud solving and how is that benefiting you?

Reducing cost of hiring HR porfessionals Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
Product Reviewed: Client Cloud
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Client Cloud?

Our company uses it to make our annual elections and to review information about our insurance plans. Review collected by and hosted on G2.com.

What do you dislike about Client Cloud?

It takes a lot of time when I have to go back to the employee list every time to view another employee's profile. It would take less time if I could use back and forward arrows between employees. Review collected by and hosted on G2.com.

What problems is Client Cloud solving and how is that benefiting you?

All the information for our insurance plans is available on one website. Review collected by and hosted on G2.com.

Suryanshi P.
SP
Technical Recruiter
Staffing and Recruiting
Mid-Market(51-1000 emp.)
Product Reviewed: Client Cloud
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Client Cloud?

Best thing is that I can check my whole data and can configure in case of time off, health benefits and enroll as well.

An employee can check their login and log out time and can manage their all HR related issues. Here we can enjoy client support throughout and also can track vacation. Review collected by and hosted on G2.com.

What do you dislike about Client Cloud?

Less to dislike but one thing I can think of that we need to check everything manually if it goes offline or enroll get closed. They need to fix little bugging issues otherwise it is good. Review collected by and hosted on G2.com.

Recommendations to others considering Client Cloud:

A person can think of using HRConnections and also can take a training to understand its module thoroughly. Although it is easy to use, but one can face troubles while searching for information. Review collected by and hosted on G2.com.

What problems is Client Cloud solving and how is that benefiting you?

It is very easy to maintain all HR activities through this. Onboarding of an employee their timings, leaves, salary everything could be easily managed. Client support is very helpful as well. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Small-Business(50 or fewer emp.)
Product Reviewed: Client Cloud
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Client Cloud?

The cost didn't go by PEPM, but rather a flat fee. Review collected by and hosted on G2.com.

What do you dislike about Client Cloud?

The platform is not realistic for an open enrollment. Said they could add custom features, then told not possible. Simple things like triggering to add dependents if employee elects EE+Family. Allows employee to select dependent coverage when they do not even have dependents.

Plan for a lot of training, very long implementation and then a lot of wasted time when you realize you'll have to manually check everything once enrollment is closed.

Support and implementation does not have practical experience with benefits...often wondered if they've ever actually used an online enrollment platform. Just scripted knowledge.

Would highly recommend gathering some other platform recommendations from your carriers. This platform will leave you with egg on your face with clients. Review collected by and hosted on G2.com.

Recommendations to others considering Client Cloud:

Keep looking - do not top here! Sounds great, but sales team is not forthcoming. Do not do business with any company unless they can answer and prove they have at least some of the basic understandings of insurance products. We were sold on the all-in-one and that they would work with us if we found something wasn't available. Took 8 months to get through the training (not very flexible options here for a working broker) and then when it came to go live and do final walk through. Figured out a lot of the quirks/bugs/errors were just there and nothing anyone could do about it. What about the customization, support, etc??? Had several conference calls with someone new every time - last person was knowledgeable with HRconnection...still not a single person with insurance enrollment experience. I guess just their sales team has some knowledge.

Their HR library is pretty good, but overall this is heavily geared at growing your business. If you just need an HR library, would probably do a good job. If your're an established broker just looking to have another online enrollment platforms included with your library...look at a few your broker recommends. Plus your carriers will help pay for the cost! Review collected by and hosted on G2.com.

What problems is Client Cloud solving and how is that benefiting you?

The ability to offer online enrollment to groups under 100, if it worked.

Had to abandon, as it would have been a complete wreck for admin team and client. Onboarding employees and administration seemed to work fine, but benefit enrollment is not applicable. Review collected by and hosted on G2.com.

Jeffrey S.
JS
Technical Recruiter
Staffing and Recruiting
Mid-Market(51-1000 emp.)
Product Reviewed: Client Cloud
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Client Cloud?

It’s a great platform for administering benefits all in one spot Review collected by and hosted on G2.com.

What do you dislike about Client Cloud?

Sometimes it can be a tad laggy and buggy Review collected by and hosted on G2.com.

What problems is Client Cloud solving and how is that benefiting you?

It helps me see the benefits dashboard of all of our benefits Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Mid-Market(51-1000 emp.)
Product Reviewed: Client Cloud
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Client Cloud?

HRConnection made signing up for employee benefits fast and user friendly. All of our staff utilized benefits enrollment even if it was to opt out of benefits. It is so easy and confidentially saves your information year after year. Very convenient and beneficial. Review collected by and hosted on G2.com.

What do you dislike about Client Cloud?

Staff does not use the system often enough to remember log in information. Staff also forgets that it can be used as a great tool throughout the year. Review collected by and hosted on G2.com.

What problems is Client Cloud solving and how is that benefiting you?

There is less in house manual labor. Employees find it much more manageable than any other system or manual tracking , training and submitting benefit decisions. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
Product Reviewed: Client Cloud
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Client Cloud?

Love that I can go online and do my health benefits enrollment and look up answers to questions without having to utilize our HR department. In turn, we can recommend this product to our Employee Benefit Clients, as a service. Review collected by and hosted on G2.com.

What do you dislike about Client Cloud?

Honestly, there is not much that I dislike. Probably the hardest thing for me is knowing where to find the information. Review collected by and hosted on G2.com.

Recommendations to others considering Client Cloud:

Highly recommend- huge time saver Review collected by and hosted on G2.com.

What problems is Client Cloud solving and how is that benefiting you?

By using HR Connection, as an employee I can request time off, enroll or change my benefits and answer most questions myself. As an insurance agent, we can help the HR departments of our clients streamline their processes by using HR Connection. Therefore we have become a valuable partner, not just a salesperson. Easier to earn and easier to retain business. Review collected by and hosted on G2.com.

Verified User in Defense & Space
AD
Mid-Market(51-1000 emp.)
Product Reviewed: Client Cloud
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Client Cloud?

It was very easy to set up, implement, use, and allowed our benefits enrollment to be modernized...no more paper forms being mailed/faxed! Review collected by and hosted on G2.com.

What do you dislike about Client Cloud?

Could make certain features more aesthetically pleasing (larger, more color icons). Review collected by and hosted on G2.com.

Recommendations to others considering Client Cloud:

You know how Open Enrollment is usually a time-consuming pain?...This makes open enrollment a breeze! Review collected by and hosted on G2.com.

What problems is Client Cloud solving and how is that benefiting you?

Allowed our company to do Open Enrollment 100% online for the first time ever, with zero lapses in coverage...for employees who are not only remote and in other states, but also in other countries! Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
Product Reviewed: Client Cloud
More Options
Validated Reviewer
Review source: Seller invite
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Client Cloud?

Zywave partner support team. It requires a lot of hand holding. Review collected by and hosted on G2.com.

What do you dislike about Client Cloud?

Complexity and intricate execution to establish a client site Review collected by and hosted on G2.com.

Recommendations to others considering Client Cloud:

Ask the question as to expense for Zywave to assist Brokers with implementation. Otherwise staff time is and can be extreme Review collected by and hosted on G2.com.

What problems is Client Cloud solving and how is that benefiting you?

Mostly retention and also attraction of new business based upon these expanded capabilities Review collected by and hosted on G2.com.