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Zype Reviews & Product Details

JR
Co-Founder and President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zype?

Their content management tools have helped us immeasurably in streamlining our process, and their customer service consistently above and beyond. Review collected by and hosted on G2.com.

What do you dislike about Zype?

We had to do some internal selling to our engineering team, but once they were on board it was smooth sailing. Review collected by and hosted on G2.com.

What problems is Zype solving and how is that benefiting you?

We are now seamlessly integrating video content into our apps. Review collected by and hosted on G2.com.

Zype Overview

What is Zype?

Zype is the infrastructure for digital video, providing an API-first SaaS that helps product teams solve mission critical streaming video challenges. Enterprises use Zype to drive revenue and engagement with streaming video on the web, mobile, OTT & connected TV, and social media. Zype provides the most connected and reliable cloud-based video content management and distribution infrastructure, with monetization, CRM, business analytics, automation, and integrations with thousands of SaaS applications. Founded in 2014 and headquartered in New York, NY, Zype is a privately held company with over 180 customers worldwide. For more information, visit: www.zype.com

Zype Details
Discussions
Zype Community
Languages Supported
English, Spanish
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Product Description

Zype gives you space to manage your entire video business. From ingestion, transcoding, and streaming, to distribution, publishing, and monetization.


Seller Details
Seller
Zype
Year Founded
2014
HQ Location
New York, NY
Twitter
@zype
6,240 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®

JY
Overview Provided by:

Recent Zype Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.0 out of 5
"Overall Easy process"
The ease of use with our CMS. It's pretty self-explanatory.
YS
Yogen S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Migration from Vimeo VHX to Zype OTT platform for subscription based streaming content delivery"
Fully integrated offering for subscription management with VOD and Live OTT content delivery
Verified User
C
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Most suitable in the Business"
Zype has a lot to offer - To easily manage the content in the CMS, plus design your own App in the Apps Creator for multiple platforms.
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Zype Media

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Have you used Zype before?
Yes

Video Reviews

22 out of 23 Total Reviews for Zype

4.3 out of 5
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22 out of 23 Total Reviews for Zype
4.3 out of 5
22 out of 23 Total Reviews for Zype
4.3 out of 5

Overall Review Sentiment for ZypeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
YS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zype?

Fully integrated offering for subscription management with VOD and Live OTT content delivery Review collected by and hosted on G2.com.

What do you dislike about Zype?

Engagement analytics for subscription content needs improvements. Review collected by and hosted on G2.com.

What problems is Zype solving and how is that benefiting you?

Managing multiple tiers for subscriptions and delivering content to customers based on their respective subscription tier Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zype?

The ease of use with our CMS. It's pretty self-explanatory. Review collected by and hosted on G2.com.

What do you dislike about Zype?

Viewer experience of Maz Apps are often delayed and take a while to reflect changes made on back end. Review collected by and hosted on G2.com.

What problems is Zype solving and how is that benefiting you?

OTT Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zype?

Zype has a lot to offer - To easily manage the content in the CMS, plus design your own App in the Apps Creator for multiple platforms. Review collected by and hosted on G2.com.

What do you dislike about Zype?

More Troubleshooting options should be available for the end-users. Review collected by and hosted on G2.com.

What problems is Zype solving and how is that benefiting you?

Zype is helping us to take our content to the global level and reach the Global Audience, plus an addition of new users from different Mobile and OTT platforms. Review collected by and hosted on G2.com.

Response from Johnathon Yacano of Zype

Hello! Thank you so much for this positive feedback, and we appreciate your insight regarding additional troubleshoot options. Our goal is to consistently roll out new improvements and enhancements to the platform, and we value all suggestions from our customers. At this time, if you have any additional specific suggestions you would like to make, we advise you reach out to your Account Manager, or visit our help center.

See how Zype improved
MA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zype?

Looked at this service and decided to not use it. Review collected by and hosted on G2.com.

What do you dislike about Zype?

When we decided that we wont be using it, I canceled my ZypeX subsription via help chat or Phone call, I dont remember.

Few days ago, they got charged me for 500$. I thought It some kind of mistake, and send them a message that I have canceled it before, and demand chargeback.

I recieved the answer that they have canceled my subsription, but I still can use it for 1 month. After is asked how much will it take to make a refund, they told me that they wont make and same answer: "we have canceled your subsription"

Just Wonder, is this a normal thing to charged your customer when they already canceled the subsription, and after realised that you messed up to refuse give money back?

And even after, I said that I wont use your service, and I dont want to pay for it. I have the right to get my money back in a 14 days term,why should I pay for it?

Awfull support that answering only after you send 2-3 messages.

Stay away from this guys, they just want your money, nothing else. Review collected by and hosted on G2.com.

What problems is Zype solving and how is that benefiting you?

Nothing Review collected by and hosted on G2.com.

RR
Owner and Coach
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
BN
Intern
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about Zype?

The amount of metadata that you could store into episode descriptions. You could have all of the information in one place. Review collected by and hosted on G2.com.

What do you dislike about Zype?

I did not have a long time using Zype so I'm struggling to think about something I disliked. Review collected by and hosted on G2.com.

What problems is Zype solving and how is that benefiting you?

A problem we were figuring out was what content of ours had or had not been uploaded to Zype. The search engine on Zype made it very useful to locate those quickly. Review collected by and hosted on G2.com.

TD
Digital Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zype?

The best part of Zype is their very well documented and extensible API. Review collected by and hosted on G2.com.

What do you dislike about Zype?

Zype is a bit pricey, so you really have to know what your goals are. Review collected by and hosted on G2.com.

What problems is Zype solving and how is that benefiting you?

Zype is solving the problem of delivering video on demand over apps on all the major marketplaces. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zype?

While I am fairly new to Zype and certainly not using its functionality to its full potential yet, I have had a very positive experience. The customization for cataloging and customer service has been outstanding. Review collected by and hosted on G2.com.

What do you dislike about Zype?

I do appreciate from a business perspective why Zype will not deliver to all platforms as that is not the core of their business; however, it would be a nice guarantee if they were my permanent CDN to all platforms. That is seemingly unrealistic however. Review collected by and hosted on G2.com.

What problems is Zype solving and how is that benefiting you?

Currently we are using Zype as our key MRSS feed developer as well as using some of their customizable tags to supplement out rights management needs. Review collected by and hosted on G2.com.

SG
Partner
Media Production
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zype?

A year ago, we moved our cloud-based video distribution over to Zype in order to expand to many other platforms seamlessly -- and this is one of the best moves we've ever made. Change does not have to be hard. Zype is more cost effective than other companies and offers more products & services. We were able to self-publish to Roku, Amazon Fire, Apple TV, iOS, and Android apps (and will still expand to other platforms) without much trouble and we've found their support team to be super-knowledgeable, helpful, and prompt. The company continues to improve, offer more to their clients, and they stay in touch with their clients consistently even after they've signed them up. Review collected by and hosted on G2.com.

What do you dislike about Zype?

For us, we haven't come across any downsides yet, and don't really expect to. Any time I have a suggestion to improve their software interface, I submit the suggestion and believe that it's taken into consideration seriously. Review collected by and hosted on G2.com.

What problems is Zype solving and how is that benefiting you?

With Zype, we were able to more easily and much more cost effectively, solve our problem of wanting to expand our Outdoor Action TV to many additional platforms as well as address Live Streaming issues that we were having -- with Zype, we've expanded to many more new viewers, and our Live Streaming is so much easier and seamless to each platform. Review collected by and hosted on G2.com.

RK
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zype?

Zype allows for a lot of customization and they are open to feature suggestions, which is great for a developer. Their customer service is quick and extremely knowledgable. Most importantly the video streams flawlessly and looks great. Review collected by and hosted on G2.com.

What do you dislike about Zype?

Some of the admin interface can take time to learn, as does some of the functionality. You need to commit to learning the interface and what their system can do. Review collected by and hosted on G2.com.

Recommendations to others considering Zype:

Compare all the options and prices and be sure to do a demo to make sure it's right for you. Review collected by and hosted on G2.com.

What problems is Zype solving and how is that benefiting you?

They made setting up a custom subscription video portal and app as easy as it could be and provided great support along the way. When there were problems they were very responsive and proactive. Review collected by and hosted on G2.com.