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Zurmo Reviews & Product Details - Page 2

Zurmo Overview

What is Zurmo?

Zurmo is an Open Source Customer Relationship Management (CRM) application that is mobile, social, and gamified. We use a test-driven methodology for building every part of the application. This means you can create and maintain a custom-built CRM system with the assurance that future updates are not going to break your installation.

Zurmo Details
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Product Description

Open Source Customer Relationship Management (CRM) application that is mobile, social, and gamified.


Seller Details
Year Founded
2011
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

Ray S.
RS
Overview Provided by:
VP of Presales Engineering

Recent Zurmo Reviews

Shashi G.
SG
Shashi G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Review"
Great tool, self-hosted is great for small businesses, and it has some great features like gamification which you don't find out-of-the-box on larg...
Shahid W.
SW
Shahid W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Zurmo is an awesome software"
Zurmo helps salesmen picture and oversee cycles and arrangements. It likewise gives announcing highlights that assist clients with making and offer...
Pranjal P.
PP
Pranjal P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Alpha-customizable CRM. Loved it"
Zurmo is one of the best open source CRM available, that's what I feel. It's highly customizable and that gives me freedom to keep a track and bett...

Zurmo Pricing

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Zurmo Media

Zurmo Demo - Zurmo Dashboard
Configure your dashboard to display the most important data
Zurmo Demo - Zurmo Contacts
Look up contacts in Zurmo
Zurmo Demo - Zurmo Game Board
Keep your users motivated with gamification. Each user earns points and badges, while leveling up and acquiring Collection Items.
Zurmo Demo - Zurmo Conversation
Collaborate with your colleagues using Conversations. Cuts down internal email clutter and centralizes all correspondance.
Zurmo Demo - Zurmo Edit View
Update or change information in any record.
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17 Zurmo Reviews

4.6 out of 5
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17 Zurmo Reviews
4.6 out of 5
17 Zurmo Reviews
4.6 out of 5

Overall Review Sentiment for ZurmoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SK
Computer engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zurmo?

I can say that the use of the interface is really simple and understandable. It meets all my needs and we can say that it is really user-friendly. Anything you want to do can be done instantly with Zurmo and you don't need other programs. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

Although it is sad to have occasional stutters, I can say that we are generally satisfied. Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

The fact that everything that we usually get errors in other programs and which is very difficult and incomprehensible by the user is wonderful in Zurmo puts us in the foreground in terms of speed and cost. Review collected by and hosted on G2.com.

Emma J.
EJ
Senior Software Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zurmo?

CRMs are great platform whenever you want to have a great customer relation between business and client. Zurmo is not only great at great customer support but I find it perfect for our business as a sales management tool which has improved my business from a large margin. The Product automation and marketing automation are great features helps in keeping a track of my sales and make appropriate decisions just according to the stats. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

The only thing that is a bit odd is that they charge you up for customer support response even if the query is just a small one and if you have more you have to pay even more just to get help into actually trying to install and use this platform for yourself. Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

As a sales management tool, I find that Zurmo stands out from the rest with its amazing gamified features, the goals and task achievement for sales progress have been extremely improved. The elements of gamification like leveling points and badges make the platform fun-filled for the employees to put their efforts into completing the assigned tasks. Review collected by and hosted on G2.com.

Laura J.
LJ
Software Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zurmo?

I love using Zurmo for our business as it is a great platform that provides services to all kinds of business scales with a very user-friendly interface. Its features of Salesforce automation, as well as marketing automation, helps and ensures my business to achieve higher success rates and track the sales of my business. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

I mean the one thing I feel insane about their platform is they charge you up for customer support even if the query is just a small one and if you have more you are going to empty your pockets just to get help into actually trying to install and use this platform for your use. Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

I find that the gamified elements has motivated and peaked up the interest of my employees into getting higher point than other colleagues, which eventually helps, in great business growth in a very fun way. These elements consist of badges, leveling points, etc that create a determination in the employee to achieve their assigned task with the highest score. Review collected by and hosted on G2.com.

Munro L.
ML
Software Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zurmo?

I really love how Zurmo is available for all businesses like mine whose entire work flow depends upon sales and marketing. I really enjoy using Zurmo as my CRM app because it is very easy to use and navigate. Zurmo has really helped in in managing detailed records of contacts. Zurm is a great platform that helped in my business growth with its sales force and marketing automation Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

I find the gamification feature to be a bit childish in the line of serious business. Linux for the upgrade and installation might possess difficulty for people who are not familiar. The support services charge money even for the basics of things. Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

I think Zurmo really helps in keeping a track record of business's functional growth activities by keeping tasks, meetings, and notes in one place of reach. The gamification was an interesting element to choose, as a lot of my workers find it fascinating to achieve their goal via motivation of badges and leveling points. Review collected by and hosted on G2.com.

Jannifer J.
JJ
Senior Electrical Engineer
Computer Software
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zurmo?

The advantages of Zurmo are great as it is a platform not restricted to certain bossiness but an easy to use and customizable app for all. Zurmo’s user-friendly features allow easy and detailed contact management, keeps all the activities in check by keeping all the meetings, tasks, notes, and attachments in one place. Salesforce automation and marketing automation are features that ensure higher success rates while managing and tracking sales of the business. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

Linux for the upgrade and installation might possess difficulty for people who are not familiar. The support services charge money even for the basics of things. Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

Zurmo’s CRM is a great platform that allows awesome workflow with automation functionality, such as making notes and activating email alerts. One great benefit that Zurmo possess, is including an optional element of gamification. These elements could be badges, leveling points etc. this ensures to encourage higher performances and future success rates are persuaded. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zurmo?

Zurmo is very useful app for managing a business upto it's best extent. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

Zurmo requires enough time to be managed properly and easily. Review collected by and hosted on G2.com.

Recommendations to others considering Zurmo:

I recommend everyone to use Zurmo as it has many Good and effective benefits of using this app. Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

Zurmo has many benefits as we can maintain Good relationship with our customer with the help of this app not only this but also we can manage our business profile in a very good manner which are very effective and Good for a business. Review collected by and hosted on G2.com.

Shruti K.
SK
Sales Employee
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zurmo?

very nice to manage clients free and open source CRM support Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

installation was difficult and had to pay for little help too and devolopmen is ceasing Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

it healed to easily manage and deal with clienrs Review collected by and hosted on G2.com.