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Zurmo Reviews & Product Details

Munro L.
ML
Software Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zurmo?

I really love how Zurmo is available for all businesses like mine whose entire work flow depends upon sales and marketing. I really enjoy using Zurmo as my CRM app because it is very easy to use and navigate. Zurmo has really helped in in managing detailed records of contacts. Zurm is a great platform that helped in my business growth with its sales force and marketing automation Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

I find the gamification feature to be a bit childish in the line of serious business. Linux for the upgrade and installation might possess difficulty for people who are not familiar. The support services charge money even for the basics of things. Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

I think Zurmo really helps in keeping a track record of business's functional growth activities by keeping tasks, meetings, and notes in one place of reach. The gamification was an interesting element to choose, as a lot of my workers find it fascinating to achieve their goal via motivation of badges and leveling points. Review collected by and hosted on G2.com.

Zurmo Overview

What is Zurmo?

Zurmo is an Open Source Customer Relationship Management (CRM) application that is mobile, social, and gamified. We use a test-driven methodology for building every part of the application. This means you can create and maintain a custom-built CRM system with the assurance that future updates are not going to break your installation.

Zurmo Details
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Product Description

Open Source Customer Relationship Management (CRM) application that is mobile, social, and gamified.


Seller Details
Year Founded
2011
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

Ray S.
RS
Overview Provided by:
VP of Presales Engineering

Recent Zurmo Reviews

Shashi G.
SG
Shashi G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Review"
Great tool, self-hosted is great for small businesses, and it has some great features like gamification which you don't find out-of-the-box on larg...
Shahid W.
SW
Shahid W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Zurmo is an awesome software"
Zurmo helps salesmen picture and oversee cycles and arrangements. It likewise gives announcing highlights that assist clients with making and offer...
Pranjal P.
PP
Pranjal P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Alpha-customizable CRM. Loved it"
Zurmo is one of the best open source CRM available, that's what I feel. It's highly customizable and that gives me freedom to keep a track and bett...

Zurmo Pricing

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Zurmo Media

Zurmo Demo - Zurmo Dashboard
Configure your dashboard to display the most important data
Zurmo Demo - Zurmo Contacts
Look up contacts in Zurmo
Zurmo Demo - Zurmo Game Board
Keep your users motivated with gamification. Each user earns points and badges, while leveling up and acquiring Collection Items.
Zurmo Demo - Zurmo Conversation
Collaborate with your colleagues using Conversations. Cuts down internal email clutter and centralizes all correspondance.
Zurmo Demo - Zurmo Edit View
Update or change information in any record.
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16 out of 17 Total Reviews for Zurmo

4.6 out of 5
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16 out of 17 Total Reviews for Zurmo
4.6 out of 5
16 out of 17 Total Reviews for Zurmo
4.6 out of 5

Overall Review Sentiment for ZurmoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Shashi G.
SG
District Sales Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Zurmo?

Great tool, self-hosted is great for small businesses, and it has some great features like gamification which you don't find out-of-the-box on larger, paid CRMs Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

One thing I do not like about its platform is they charge you up for assisting customer, otherwise nothing to dislike about. Review collected by and hosted on G2.com.

Recommendations to others considering Zurmo:

Nice Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

This software is open source and highly customizable, allowing businesses to pick and choose which management features they want to use. Review collected by and hosted on G2.com.

Pranjal P.
PP
Business Development Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zurmo?

Zurmo is one of the best open source CRM available, that's what I feel. It's highly customizable and that gives me freedom to keep a track and better productivity on my tasks. Really powerful system and reliable. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

Very few bugs can be seen but they don't really seem to be a problem. Also back end team could work on the same to solve those tiny bugs. Also it kinda lags but that happens rarely. Review collected by and hosted on G2.com.

Recommendations to others considering Zurmo:

Well if you are into market research,sales, lead Management, digital marketing (for analysis) you can go for this. Easy to use as its highly customisable Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

By using this CRM, I am easily working on my leads and also in market analysis. It also helps me in contacting my customers and managing those contacts. This has impacted positively on my performance. Review collected by and hosted on G2.com.

Shahid W.
SW
Associate Producer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zurmo?

Zurmo helps salesmen picture and oversee cycles and arrangements. It likewise gives announcing highlights that assist clients with making and offering reports by making 3D diagrams, pie graphs, doughnuts, from there, the sky is the limit. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

Zurmo at some point doesn't answer as it ought to. Review collected by and hosted on G2.com.

Recommendations to others considering Zurmo:

From my experience base, I strongly prescribe it to other people. Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

The extraordinary advantage that Zurmo has, is including a discretionary component of gamification. it is mended to effectively oversee and manage clients. It is a Platform to monitor client and applications correspondence. Review collected by and hosted on G2.com.

SS
B
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zurmo?

This CRM was okay, and most people that tried it were able to figure things out, but what our IT guys really loved was that it's open source. That didn't matter to most people though. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

Nothing about it really stood out. Just seemed like another option that offered nothing particularly special Review collected by and hosted on G2.com.

Recommendations to others considering Zurmo:

If you have a lot of computer tech type people this may be the CRM for you. Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

Managing sales pipelines, contacts, open quotes, etc Review collected by and hosted on G2.com.

AK
software engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zurmo?

The best thing is that this application is open source so anyone can download it

Great user interface and interactive gaming elements Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

Sometimes it lags but overall its good and able to do what its meant for Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

Using this tool for marketer analysis and customer contact management Review collected by and hosted on G2.com.

BALPREET S.
BS
Call Center Agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zurmo?

easy to use, friendly interface, customer service best Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

bugs, lags, sometimes not responding to what I need. Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

Zurmo provides specialized customer relationship management to the business, it is helpful in managing all aspects of customer relations. Some benefits includes marketing campaigns, activity and contact management etc Review collected by and hosted on G2.com.

Verified User in Alternative Medicine
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zurmo?

Apresentado embalado fácil de usar, muitas opções disponíveis para acompanhar o projeto. A interface é muito boa. Eu sugeriria que é bom para pequenas empresas. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

Acho que a versão gratuita tem suporte limitado, também as atualizações da versão gratuita ficaram para trás em relação à paga. Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

Zurmo fornece gerenciamento especializado de relacionamento com o cliente para a empresa, é útil no gerenciamento de todos os aspectos do relacionamento com o cliente. Alguns benefícios incluem campanhas de marketing, gerenciamento de atividades e contatos, etc. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zurmo?

Zurmo was very intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

There isn't anything that I dislike about it. Review collected by and hosted on G2.com.

Recommendations to others considering Zurmo:

I would highly recommend for lead and sales tracking. Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

Getting organized has always been an issue. Zurmo makes organizing our workflow easy and efficient. Review collected by and hosted on G2.com.

Mohammad A.
MA
Associate Software Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zurmo?

Featured packed easy to use, lots of options available to keep track on fot the project. The interface is quite good. I would suggest it's good for small business. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

I think free version has limited support, also updates for free version lagged behind the paid one. Review collected by and hosted on G2.com.

Recommendations to others considering Zurmo:

It's the best CRM just go for it Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

Zurmo provides specialized customer relationship management to the business, it is helpful in managing all aspects of customer relations. Some benefits includes marketing campaigns, activity and contact management etc Review collected by and hosted on G2.com.

EI
Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zurmo?

Intuitive and easy to use as a platform. We like the gamification process. Review collected by and hosted on G2.com.

What do you dislike about Zurmo?

There is a learning curve as per any CRM platforms Review collected by and hosted on G2.com.

Recommendations to others considering Zurmo:

Just try it, I know you will like it. Review collected by and hosted on G2.com.

What problems is Zurmo solving and how is that benefiting you?

Good Platform to keep track of clients and app thir corespondence. Review collected by and hosted on G2.com.