EA
Ed A.
Global Alliances Rep- MSSP
Enterprise (> 1000 emp.)
"Great billing platform"
4.5/5
What do you like best about Zuora?

Easy to use and apply to your subscription model Review collected by and hosted on G2.com.

What do you dislike about Zuora?

It times out too quickly when not in use Review collected by and hosted on G2.com.

SV
sravanthi v.
Sr Developer
Mid-Market (51-1000 emp.)
"Review by shravanthi"
3/5
What do you like best about Zuora?

Support is good. Billing and payments are handled well. And work flow feature is good. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Promcode app need lots of enhancements. direct ACH payments needs to be done. need more features in advance payment retry. Review collected by and hosted on G2.com.

Mike S.
MS
Mike S.
Director Global eCommerce
Mid-Market (51-1000 emp.)
"Solid Subscription Billing eCosystem for B2B Digital Transformation"
4/5
What do you like best about Zuora?

The Zuora framework makes it easy to delight customers with an intuitive subscription management billing and reporting environment. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Some of the basics around reporting and business user UI are less intuitive. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Good for subscription based billing, lacking in accounting aspects."
3.5/5
What do you like best about Zuora?

Subscription base tracking and billing is great. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Accounting processes is not. The lack of credit memos and use of CBA's gives not visibilty to true write offs. The inability to put in dynamic service term dates on write off's is also not good. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Good but needs improvements"
2.5/5
What do you like best about Zuora?

Report generation is fast and there are a ton of reports available. I like the RC Workbench view in the new UI with all the tabs and reporting available within those tabs. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

I don't really not being able to right click on a line in the workbench view to see other actions like in the old UI. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Enterprise (> 1000 emp.)
"Zuora is intuitive and easy to use"
4.5/5
What do you like best about Zuora?

I'm a new Zuora user and I've bee thrilled with how intuitive it is and easy to use. There are lots of great resources to help you lean the platform, and the core characteristics are very useful. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

I would like the search function to be able to find any type of item (account, invoice, etc.) from the main page, instead of having to click on the different sections first. Review collected by and hosted on G2.com.

GD
Geneve D.
Billing Specialist
Mid-Market (51-1000 emp.)
"Zuora is alright!"
3/5
What do you like best about Zuora?

They have already built so much to help make SaaS easier. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Does not work well with our business model with rolling window usage Review collected by and hosted on G2.com.

HS
Hay S.
Director
Enterprise (> 1000 emp.)
"Revpro implementation"
4.5/5
What do you like best about Zuora?

Very knowledgeable consultants and they assisted in solving issues quickly Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Costs is a major factor and smaller companies may not afford Review collected by and hosted on G2.com.

ZW
Zhuo W.
Principal engineer
Enterprise (> 1000 emp.)
"Subscribed conference is awesome"
4.5/5
What do you like best about Zuora?

Joined the conference, really got a lot of inspriarions. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

The registration was crowded, had to line up for like 20 minutes to check in. Review collected by and hosted on G2.com.

MR
Michelle R.
Revenue Accountant
Enterprise (> 1000 emp.)
"RevPro rocks rev rec"
5/5
What do you like best about Zuora?

Modifications ease RevPro really helps use identify and report contract modifications. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Figuring out the allocations after modifications. Review collected by and hosted on G2.com.