SB

Stacie B.

Senior Manager, Accountig

Mid-Market (51-1000 emp.)

6/5/2019

"Rolling Window"

3.5/5

What do you like best about Zuora?

Within Zuora we are able to bill and charge. System reporting is easy to use and create other reports within. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Currently we do not have Revpro and therefore we struggle with the 606 recognition. We also have Zuora set up to recognize all revenue upfront which causes more work on the back end. The system does not make it easy to see amendments. I am also concerned with the direction Zuora is going in. Are we their target customer. Review collected by and hosted on G2.com.

Recommendations to others considering Zuora:

Zuora has taken two different paths in recent years. We are currently on their old track with Amendments to contracts vs. Orders. Due to being on the old track, we have had a disconnect with their current road map, and therefore we as a company have run into issues when processing invoices or having smooth transitions with contracts. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Subscription Billing, Invoicing, payments Review collected by and hosted on G2.com.

SM

Samir M.

Salesforce Administrator

Mid-Market (51-1000 emp.)

11/3/2021

"Zuora"

4/5

What do you like best about Zuora?

The ability to tie into Salesforce and allow users to work directly through Salesforce to create Zuora quotes. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

It was difficult to pull fields from Zuora objects into Salesforce objects. We want it all in one place and there were some manual steps needed to be taken in order to get all of the date on one object. Review collected by and hosted on G2.com.

UA

Verified User in Accounting

Enterprise (> 1000 emp.)

6/18/2022

"Best in business"

5/5

What do you like best about Zuora?

We can make single payment for multiple bills due to consolidated invoice.we are able upgrade, downgrade dynamically. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

I felt some difficulty while building reports from different data sources Review collected by and hosted on G2.com.

KJ

Kartik J.

Functional Consultant

Enterprise (> 1000 emp.)

4/22/2022

"Zuora Subscription billing"

4/5

What do you like best about Zuora?

Zuora Billing Workflows

Zuora CPQ

Zuora Revenue Recognition REVPRO Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Nothing as such. Should have more out of the box integrations Review collected by and hosted on G2.com.

CI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

6/3/2022

"The Intelligent and less complex system for subscription management"

4.5/5

What do you like best about Zuora?

It supports billing in multiple currencies. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Poor User Interface. Loat Time is very slow. Review collected by and hosted on G2.com.

AE

Verified User in Events Services

Mid-Market (51-1000 emp.)

6/8/2022

"Good platform"

4.5/5

What do you like best about Zuora?

Billing system is good with invoice settlement Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Running reports and pulling objects from zuora to Salesforce is difficult. Rest is good Review collected by and hosted on G2.com.

SR

Sanjeeb R.

Zuora Developer

Small-Business (50 or fewer emp.)

4/18/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"Zuora Developer"

5/5

What do you like best about Zuora?

ZUORA billing,Zuora API ,Zuora Workflow, Reporting Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Finanace, Marketplace, Subscription and Amendment Review collected by and hosted on G2.com.

CB

Verified User in Broadcast Media

Enterprise (> 1000 emp.)

4/7/2022

"Zuora - lifeline of Subscription business"

5/5

What do you like best about Zuora?

The UI in zuora is easy for new users and very good features Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Need to be more configurable customizable Review collected by and hosted on G2.com.

IH

Verified User in Human Resources

Mid-Market (51-1000 emp.)

4/19/2022

"Zuora Review"

4.5/5

What do you like best about Zuora?

Zuora excels at owning the subscription market. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

IMP is v difficult but totally worth it. Review collected by and hosted on G2.com.

VJ

Vinoth J.

A

Mid-Market (51-1000 emp.)

9/6/2021

"Great for growing companies who look to manage their recurring subscription"

5/5

What do you like best about Zuora?

A good tool for recurring subscription management . Zuora manages revenue recognition per ASC and gives you the journal entry end ofo the month, thus eliminating manual work. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Running reports is not easy. It will require some effort to understand how to build different reports that you need. It would be great if they had video tutorials. Review collected by and hosted on G2.com.