Zuora
Editedit
Zuora
Show rating breakdown
0.0 out of 5 stars
See all 303 Zuora reviews
Save to My Lists
Claimed
Claimed
This profile has been claimed by Zuora, but it has limited features.
Do you work at Zuora? Upgrade your plan to update branding and connect with profile visitors!
Subscript
(17)
0.0 out of 5
Visit WebsiteNew Tab
SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

Top Rated Zuora Alternatives

Salesforce Revenue Cloud
Chargebee
Maxio (formerly SaaSOptics and Chargify)
See all Zuora Alternatives

Zuora Reviews & Product Details - Page 3

Editadmin

Zuora Overview

Editedit
What is Zuora?

Zuora Billing is enabling companies to monetize new innovations fast, while scaling and automating billing processes. Companies leveraging Zuora Billing are able to unlock new growth strategies with 50+ out of the box pricing models, configurable discounting, and billing triggers. Pricing is sychronized with Zuora CPQ to support direct sales, APIs to support consumer channels, and the abiltiy to enable self serve and partner portals to nurture customers across any sales channel. Last, Zuora Billing allows companies to automate their billing operations at scale by automating prorations, orchestrating provisioning, general ledger interation, connecters to tax engines, and support for 40+ payment gateways.

Zuora Details
Discussions
Zuora Community
Languages Supported
German, English, French, Japanese, Spanish
Show LessShow More
Product Description

Zuora’s billing solutions help businesses monetize their innovations through flexible pricing strategies and simple, automated billing operations.

Seller Details
Seller
Zuora
Year Founded
2007
HQ Location
Redwood City, California
Twitter
@Zuora
19,562 Twitter followers
LinkedIn® Page
www.linkedin.com
1,676 employees on LinkedIn®
Ownership
NYSE: ZUO
Phone
(888) 976-9056
MS
Overview Provided by:
Max Son

Recent Zuora Reviews

Yana P.
YP
Yana P.Enterprise (> 1000 emp.)
4.0 out of 5
"A pretty good experience in viewing mode"
The calm layout, no unnecessary shapes, buttons, colours or pop-ups. The fact that the Back button on the browser is enough to get you on the previ...
Read more
Raj S.
RS
Raj S.Mid-Market (51-1000 emp.)
4.0 out of 5
"ZUORA--A great accounting software"
* A single platform for all accounting and finance for a product * Friendly interface and easy to learn * Each sub category for accounts, billin...
Read more
Elias W.
EW
Elias W.Enterprise (> 1000 emp.)
5.0 out of 5
"i would say it in one word, "Professional""
the UI, that pretty easy to use and business applications is also easy
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

Zuora Media

Zuora Demo - Monetize new innovations
Monetize new innovations fast with out of the box pricing models
Zuora Demo - Quote for the entire subscriber lifecycle
Quote for the entire subscriber lifecycle with support for quoting amendments, ramp deals, and any combination of recurring and one time charges
Zuora Demo - Unify billing operations
Unify billing operations with subscriptions, physical goods, and other one time fees combined into a single order
Answer a few questions to help the Zuora community
Have you used Zuora before?
Yes

Video Reviews

Review by Krish M.
Zuora review by Krish M.
Play Zuora review by Krish M.
Amazing products that just works!
See all video reviews

303 Zuora Reviews

0.0 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
303 Zuora Reviews
0.0 out of 5
  • Sort By:
    G2 Sort
303 Zuora Reviews
0.0 out of 5
  • Sort By:
    G2 Sort

Zuora Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ZuoraQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Abhishek T.
AT
Senior Specialist Platform
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zuora?

The object model and compatibility with Other systems like Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

The client support and knowledge and skills of support and consulting staff require improvement. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Subscription business for the print and digital magazines is our business area. We liked the way the invoicing, payment and reporting are being done. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Akshul T.
AT
Zuora Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zuora?

Enhancing Subscription based business models Review collected by and hosted on G2.com.

What do you dislike about Zuora?

There is a little bit problem in integration system Review collected by and hosted on G2.com.

Recommendations to others considering Zuora:

Use zuora for subscription based model billing and for revenue Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Customer account related and payments related Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Stacie B.
SB
Senior Manager, Accountig
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
(Original )Information
What do you like best about Zuora?

Within Zuora we are able to bill and charge. System reporting is easy to use and create other reports within. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Currently we do not have Revpro and therefore we struggle with the 606 recognition. We also have Zuora set up to recognize all revenue upfront which causes more work on the back end. The system does not make it easy to see amendments. I am also concerned with the direction Zuora is going in. Are we their target customer. Review collected by and hosted on G2.com.

Recommendations to others considering Zuora:

Zuora has taken two different paths in recent years. We are currently on their old track with Amendments to contracts vs. Orders. Due to being on the old track, we have had a disconnect with their current road map, and therefore we as a company have run into issues when processing invoices or having smooth transitions with contracts. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Subscription Billing, Invoicing, payments Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Samir M.
SM
Salesforce Administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zuora?

The ability to tie into Salesforce and allow users to work directly through Salesforce to create Zuora quotes. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

It was difficult to pull fields from Zuora objects into Salesforce objects. We want it all in one place and there were some manual steps needed to be taken in order to get all of the date on one object. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Allowing for a smoother relationship between our products and quotes and the ability to send them to prospects. Benefit is that its an easy process to use. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Accounting
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zuora?

We can make single payment for multiple bills due to consolidated invoice.we are able upgrade, downgrade dynamically. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

I felt some difficulty while building reports from different data sources Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

It is basically a CRM tool which helps in integration of software among different organisations Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Kartik J.
KJ
Functional Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zuora?

Zuora Billing Workflows

Zuora CPQ

Zuora Revenue Recognition REVPRO Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Nothing as such. Should have more out of the box integrations Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Subscription billing and Invoicing. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zuora?

It supports billing in multiple currencies. Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Poor User Interface. Loat Time is very slow. Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

The entire Quote-to-Cash process is benefitted by Zuora. We also track subscriptions in a better way via Zuora. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Events Services
AE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zuora?

Billing system is good with invoice settlement Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Running reports and pulling objects from zuora to Salesforce is difficult. Rest is good Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Billing is easy and saving time. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Sanjeeb R.
SR
Zuora Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Zuora?

ZUORA billing,Zuora API ,Zuora Workflow, Reporting Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Finanace, Marketplace, Subscription and Amendment Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Subscriptional Billing,Data flow,Zoql Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Broadcast Media
CB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Zuora?

The UI in zuora is easy for new users and very good features Review collected by and hosted on G2.com.

What do you dislike about Zuora?

Need to be more configurable customizable Review collected by and hosted on G2.com.

What problems is Zuora solving and how is that benefiting you?

Legacy business migration and its central sandbox gives a chance to work with production type environment Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link

Zuora Comparisons

Compare Chargebee vs. Zuora
Compare Chargebee vs. Zuora
ZuoraVSChargebee
Compare Salesforce Revenue Cloud vs. Zuora
Compare Salesforce Revenue Cloud vs. Zuora
ZuoraVSSalesforce Revenue Cloud
Compare Stripe Billing vs. Zuora
Compare Stripe Billing vs. Zuora
ZuoraVSStripe Billing
Compare Zuora ratings to similar products

Explore More

Vaccine Tracking
Google Cloud Run reviews
Tontine
Order Fulfillment
Household Employee
Best Graphic Design Software
Microsoft 365 Reviews
Last In, First Out (LIFO)
Pros and Cons Details
Zuora