1. Simple to set up the event - be it a virtual or hybrid event

2. Very proactive support and customer success team

3. All features that were promised were present

4. Good number of customization options

5. Great in-platform event reporting

6. Good number of integrations Review collected by and hosted on G2.com.

1. The platform struggled when there were over 5 speakers in the backstage

2. The email builder can be better - customizations, integration with Hubspot, HTML editor

3. I had to leave the backstage to create event announcements or trigger surveys Review collected by and hosted on G2.com.

The upsides are countless but the biggest benefits are the incredible end user experience and customer support. Our support team and gone above and beyond to help us with onboarding, troubleshooting and day-to-day questions, which is essential for such a powerful platform. Zuddl's customer service is unmatched. Review collected by and hosted on G2.com.

The only possible negative I can think of is that there are so many bells and whistles there can be a steep learning curve, but the customer support is so helpful that isn't much of a barrier. Review collected by and hosted on G2.com.

The major upsides are -

1. The platform is really good. You can customise almost everything, and brand according to what you feel best.

2. The support team is excellent! They were almost always available to chat and fix if things went wrong. Shoutout to Gopal and Amy!

3.Their platform supported more than the audience that we expected without glitches. Review collected by and hosted on G2.com.

A few areas of imporvement are -

1. A few things were hardcoded which should've been possible to change.

2. The Landing page builder can be a little tricky to use Review collected by and hosted on G2.com.

What I appreciate most about Zuddl is its exceptional ease of implementation, it simplifies the entire event planning process, providing efficient tools for attendee management, seamless communication, and detailed analytics. The platform's user-friendly design and versatile functionality contribute significantly to the success of our event.

The support team has consistently demonstrated responsiveness, expertise, and a commitment to resolving issues promptly, making our experience with Zuddl highly positive. Review collected by and hosted on G2.com.

While Zuddl is an effective event management tool, one aspect that could be improved is the level of customization in certain reporting features. Review collected by and hosted on G2.com.

We used Zuddl for a hackathon in the pharma sector. Though it's mainly for event planning, it was easy to tweak for our hackathon—setting up workspaces, mentoring sessions, and networking. The onboarding team from Zuddl was a big help in getting everything ready.

The platform was spot on, handling over 90 people without any trouble. Plans don’t always pan out, but Zuddl's 24/7 support was on point. Our team in Lisbon synced up smoothly with Zuddl’s support in the UAE and India. They even did some last-minute tech tweaks for us with some hardcoded features, which really impressed us.

Everyone—participants and the pharma company—were really pleased with how it went. We'll definitely use Zuddl again for future events. Review collected by and hosted on G2.com.

The login process tied attendees to their emails for platform access, presenting two issues.

- Some less tech-savvy attendees didn't get the login token email—it wasn't by Zuddl's issues, but still landed in spam for some corporate servers.

- Even with a direct link for their first login, they lost it and struggled to log in again.

Additionally, last-minute attendee changes, specially email addresses, had to be done by Zuddl, not by us organisers. While it wasn’t a major issue —Zuddl was quick to assist—it’s an area that could be improved in the future.

Upcoming additions like direct file uploads, automatic calendar invites for users and teams, and email alerts from outside the platform would be a welcome improvement. Review collected by and hosted on G2.com.

The customer service and UI. Karthik and team have been very proactive in their efforts. They reach out to schedule meetings, send us beneficial links, offer support at all times, etc. We recently got on board with Zuddl as a company and thus far it is much better than what we were using previously. Not to forget, the platform is very intuitive and user friendly. It provides a lot of useful features as well! Review collected by and hosted on G2.com.

Nothing so far! It appears to be the platform we needed for webinars. Review collected by and hosted on G2.com.

The technical support that we received from the Zuddl team -- particularly Gopalakrishnan M, our Customer Success Specialist -- was substantial. Gopal was incredibly attentive both via email when we needed quick solutions to some issues we were experiencing and also spent the entire live event with us (3 days long) doing all the technical support. As an event organizer who knows that something can happen at any moment, I felt super secure knowing that he was there to help us the whole time. Review collected by and hosted on G2.com.

The Zuddl platform is still fairly new so there are minor usability things that can be improved but the team is clearly working on developing those things. Review collected by and hosted on G2.com.

The support!! The team are so fast to respond and jump on all your ideas and requests.

Improved Turnout and Consistency: The integration of calendar blocks led to a 20-30% increase in attendance, providing a more consistent turnout for their webinars.

Automated Reminders: Zuddl's automated reminder emails saved significant time and effort, streamlining event promotions and ensuring attendees were well-informed.

Zuddl Scenes: The ability to save scenes before the event allowed for smooth transitions and minimized potential disruptions during the live event, enhancing overall event quality.

Awesome Backstage Communication: Zuddl's Backstage feature allowed for seamless communication among team members, ensuring uninterrupted coordination even while the event was live. Review collected by and hosted on G2.com.

I don't have anything in particular that I dislike about Zuddl. The product is evolving very fast and any feature requests I request are added to the product roadmaps and delt with rather quickly! Review collected by and hosted on G2.com.

Several things:

1. The "Scenes" feature for their studios is a game-changer. Essentially, you barely even have to run the event once you set yourself up for success. Every platform should have this capability.

2. This platform is the perfect mix of feeling like you're live at an event without it being too complicated or "metaverse" looking. While I want my attendees to feel like they're in a custom platform, I want them to be able to function in it easily. This platforms gives that combination of connectivity, community building, and a fully built virtual production.

3. Having the expo booths being created by partners with ease has been incredible. I didn't have to lift a finger or worry about that portion of the event given how easy it is to create.

4. Customer support is normally always on top of anything you need.

There are more, but these are the main distinctions between the others that I feel gave my events the edge compared to others I've used in the past. Review collected by and hosted on G2.com.

There are some features that I've mentioned to our customer service team that could enhance the experience for both organizers and attendees. Their meeting rooms could be more like Zoom, a one-click solution for speakers to join a stage (when multiple stages are used), and some other customization aspects. That said, it's overall a well-built platform and there are more features they're working on that will help small businesses create perfect events without hassle. Review collected by and hosted on G2.com.

It is a fully customizable event conferencing platform that is supported by an incredible team that is dedicated to night-or-day making the platform work according to our needs. And if the platform doesn't have something we need, the development team takes it on and works hard to implement for future updates. The platform continues to get better and better! Review collected by and hosted on G2.com.

Because the platform is updated regularly, sometimes it can be disruptive to the admin to have to learn new functionality. In the end it works out great because the platform continues to improve and offers an even better end-user experience. As long as your admins keep an open mindset and remain hungry to learn, it's not an issue. Review collected by and hosted on G2.com.