--- title: Zscaler Secure Access Service Edge (SASE) Reviews meta_title: 'Zscaler Secure Access Service Edge (SASE) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how Zscaler Secure Access Service Edge (SASE) works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 16 scale: '5' date_modified: '2026-07-12' parent_category: name: Cloud Security url: https://www.g2.com/categories/cloud-security --- # Zscaler Secure Access Service Edge (SASE) Reviews **Vendor:** Zscaler **Category:** [Cloud Edge Security Software](https://www.g2.com/categories/cloud-edge-security) **Average Rating:** 4.5/5.0 **Total Reviews:** 16 ## About Zscaler Secure Access Service Edge (SASE) Zscaler’s Secure Access Service Edge (SASE) platform enables organizations to unify networking and security into a seamless, cloud-delivered, zero trust framework. Built on the world’s largest security cloud, Zscaler Zero Trust SASE provides organizations with the fastest, most secure, and most reliable approach to connecting users, devices, and locations to applications and information—anytime, anywhere. Redefining Networking and Security on a Zero Trust Foundation: Traditional networking solutions, like SD-WAN, struggle to meet today’s complex challenges, often increasing attack surfaces, enabling lateral threat movement, and adding unnecessary complexity to IT environments. Zscaler SASE addresses these challenges by integrating advanced networking capabilities with industry-leading security services. At its core, the framework enforces zero trust principles to adaptively secure connectivity for users, IoT/OT systems, workloads, and business partners—without the overhead of legacy hardware-based models. Key Capabilities of Zscaler SASE: • Zero Trust SD-WAN: Delivers secure and high-performance connectivity by auto-selecting optimal traffic routes to cloud applications, the internet, or data centers, eliminating unnecessary backhauling. • Secure Web Gateway (SWG): Protects users by inspecting and securing all web traffic, blocking malware, phishing, malicious downloads, and other incoming threats. • Cloud Access Security Broker (CASB): Extends control over SaaS and cloud apps, ensuring the safe and compliant use of cloud services. • Firewall as a Service (FWaaS): A scalable, cloud-delivered next-gen firewall that replaces legacy perimeter solutions to effectively block threats across all network layers. • Zero Trust Network Access (ZTNA): Provides secure, least-privileged application access without granting excessive trust or network visibility to users. • Digital Experience Management (DEM): Delivers AI-powered insights into application and network performance, enabling IT teams to optimize user experience proactively. The Advantages of Zero Trust SASE: • Unified Infrastructure for Simpler IT Management: Consolidate networking and security into a single-vendor SASE solution, reducing complexity and improving operational efficiency. • Enhanced Cyberthreat Protection: Apply inline protections such as data loss prevention (DLP), threat detection, and ransomware mitigation across all points of access. • Seamless User Experience: Enforce high-speed security policies closer to the user, eliminating latency and ensuring uninterrupted cloud access. • Reduction in Operational Costs: Eliminate the need for multiple point products and reduce reliance on expensive hardware solutions through a fully cloud-delivered framework. Use Cases Supported by Zscaler Zero Trust SASE: • Enable Secure Hybrid Workforces: Extend secure, zero trust connectivity to employees whether they are remote, on-site, or traveling. • Optimize Connectivity: Simplify network configurations by routing traffic directly to the most efficient path while ensuring uncompromised security. • Improve Threat Posture: Secure all traffic, ensure encrypted data inspection, and adapt defenses in real time to address evolving cyber threats. • Reduce Risk Across IoT/OT and Partner Ecosystems: Safeguard workforce, IoT/OT systems, and business partners across distributed environments with a unified, secure connectivity framework. Why Choose Zscaler SASE? Zscaler redefines SASE with the most comprehensive zero trust implementation in the industry. Built on the Zscaler Zero Trust Exchange™, the platform scales to meet the demands of the largest global enterprises by connecting over 160 points of presence worldwide. As an acknowledged leader in SASE innovation, Zscaler ensures that your organization can securely connect users, locations, and devices to mission-critical applications while improving agility, performance, and security. Embrace the future of secure networking with Zscaler Zero Trust SASE and transform your business operations into a seamless and secure digital-first environment. ## Zscaler Secure Access Service Edge (SASE) Reviews ### 1. Zscaler secure Access Service Edge is the best software for security **Rating:** 4.0/5.0 stars **Reviewed by:** Abhinav K. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Zscaler Secure Access Service Edge (SASE)?** Zscaler secure Access Service Edge is the very usful for the company new real time company work from home for IT industry this bes solution for secure it is a very easy to installantion easy we can implement and integration software very easily and 24/7 support the customer if any issue getting. **What do you dislike about Zscaler Secure Access Service Edge (SASE)?** Zscaler secure access service edge is best ttol for the secure but UI need to improvment cause UI is very old type for in not very friendly some titime me zscaler automatically down that we need to restart this irrated for the dekstop developer. **What problems is Zscaler Secure Access Service Edge (SASE) solving and how is that benefiting you?** Zscaler secure Assess service edge solving problem related internate security we can give ristricted on the web url also we can make ristriction for the resource this it very usfull for the business level for remote access working client . ### 2. Secured your organisation systems with Zscaler **Rating:** 4.5/5.0 stars **Reviewed by:** snehal w. | Associate data scientist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Zscaler Secure Access Service Edge (SASE)?** Our organisation implemented the zscaler security. It is the security platform where I need to login with my company email and credentials. It provides top class secured access tomapplic and VMs. Change in location requires login to the zscaler. It provides overall access security to the system **What do you dislike about Zscaler Secure Access Service Edge (SASE)?** Login may takes time. VPN not works until you login to Zscaler **What problems is Zscaler Secure Access Service Edge (SASE) solving and how is that benefiting you?** Recently our organisation deployed Zscaler in recent system update. The best part of it is that no one can access your system in the office. Security level is at the top with zscaler. You no need to worry about access security. ### 3. Zscaler is an Amazing company with one of the best Security offerings **Rating:** 5.0/5.0 stars **Reviewed by:** Ishan M. | Lead - Enterprise Security Architect, Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2023 **What do you like best about Zscaler Secure Access Service Edge (SASE)?** The level of connectivity offered is truly remarkable. It operates on a Zero Trust architecture, ensuring that only authorized applications are granted access rather than the entire network. Furthermore, it actively encourages microsegmentation and employs continuous monitoring to enhance security measures. **What do you dislike about Zscaler Secure Access Service Edge (SASE)?** Mostly there are no Dislikes for SASE. Sometimes there are issues with support for the service, but which company doesnt. Nothing specific to dislike. **What problems is Zscaler Secure Access Service Edge (SASE) solving and how is that benefiting you?** As a salesperson, I continuously have to be roaming accross India, and so I need fast and secure connectivity to all of my ISales, SAP application. Zscaler gives me the flexibility to work from anywhere in a Secured fashion. ### 4. Commitment, to security is commendable **Rating:** 4.5/5.0 stars **Reviewed by:** Harry E. | Facilities Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2023 **What do you like best about Zscaler Secure Access Service Edge (SASE)?** Zscaler ensures access and VPN connections providing protection for our organizations. The regular software updates. They keep us equipped with the security measures. **What do you dislike about Zscaler Secure Access Service Edge (SASE)?** The systems filters and protocols hinders access to websites or applications that are essential for work. This occasionally causes frustration and impede productivity. **What problems is Zscaler Secure Access Service Edge (SASE) solving and how is that benefiting you?** Zscalers Secure Access Service Edge (SASE) allows us to operate within a network eradicating concerns about cyber threats. This improves our business performance by allowing us to work from any location. ### 5. ZScalar Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Zscaler Secure Access Service Edge (SASE)?** Zscaler Secure Access Service Edge (SASE) is a game-changer! Its cloud-based setup is so simple, and it combines all the security stuff in one place. It's better and easier to use compared to other tools in this niche. **What do you dislike about Zscaler Secure Access Service Edge (SASE)?** The subscription costs can be significant, which might be a challenge for smaller businesses. Subscription costs may be lowered for small business organizations. **What problems is Zscaler Secure Access Service Edge (SASE) solving and how is that benefiting you?** Provides Secure access to devices from anywhere from the world,multiple security services in one tool, Zero Trust as marketed. After COVID it's necessity is very much increased as everyone working from different places need to connect securely to access internal resources. ### 6. A great way to stay safe and connected as a virtual worker **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Zscaler Secure Access Service Edge (SASE)?** It's easy to use, I've had to restrucutre it with my new phone and getting access to the network drives and access to SSO products and it was easy to use and seamless **What do you dislike about Zscaler Secure Access Service Edge (SASE)?** It was new to us, so the learning of it was a bit challenging, its not very "in your face" which is great once you get used to it, but as a new user it was tough to determine if I was connected or not **What problems is Zscaler Secure Access Service Edge (SASE) solving and how is that benefiting you?** We were trying to create a safe working environment, especially since our employees have migrated more to virtual working environments and less in the office where its more secure. ### 7. Security Is Guaranteed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Zscaler Secure Access Service Edge (SASE)?** Zscaler is the most trusted and secure platform; it helps to identify and block more unwanted IPs, and it provides more rules, a structured way of handling security, scaled protection to the enormous number of applications and users, on-prim and cloud solutions, content filtering is more accurate also a cost-effective solution for the more significant number of the user's group. Also, the integration feature is more flexible **What do you dislike about Zscaler Secure Access Service Edge (SASE)?** The product has lots of features which are still increasing. However, lots of topics require separate licenses, like some datacenter. **What problems is Zscaler Secure Access Service Edge (SASE) solving and how is that benefiting you?** → It acts as a firewall, a tool to filter out unsecured links, malicious content → It is compatible with all the platforms like Windows, MacOS etc ### 8. Zscaler Review **Rating:** 4.5/5.0 stars **Reviewed by:** AMIT J. | Data Scientist L3, Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Zscaler Secure Access Service Edge (SASE)?** In my current company, we are using Zscalar for security and trust me, Zscalar is a powerful tool for security. it is beneficial for Virus & threat protection **What do you dislike about Zscaler Secure Access Service Edge (SASE)?** They continuously update their software, so We have to update it parallelly. It secures our organization's internal apps since it is installed in our system. **What problems is Zscaler Secure Access Service Edge (SASE) solving and how is that benefiting you?** It is a VPN alternative that helped our organization enable work from home. zscaler securely connect users, apps and devices. easy to use ### 9. Good product for an organization in remote working employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Zscaler Secure Access Service Edge (SASE)?** Proxy based architecture of zscsler which we use to connect to our on prem applications on internet. It solves the problem of dos attacks as our networks are not exposed on internet. It gets connected automatically when we start our machine. **What do you dislike about Zscaler Secure Access Service Edge (SASE)?** No cons as such in zscaler when compared to other services used in my previous experience. But can be improved by implementation of some powershell module which can be used from powershell instead of UI **What problems is Zscaler Secure Access Service Edge (SASE) solving and how is that benefiting you?** It helping us to scle over multitenants and completely removes risk of getting source network exposed over internet and hence avoids dos attacks. Overall it help employees to work effectively from home or remote. ### 10. Secure way of networking **Rating:** 4.5/5.0 stars **Reviewed by:** Darshan K. | Associate Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Zscaler Secure Access Service Edge (SASE)?** Secure and indirect access to application regardless of user location. Simplified network architecture. **What do you dislike about Zscaler Secure Access Service Edge (SASE)?** Dependency on Internet connection. Potential performance impact. **What problems is Zscaler Secure Access Service Edge (SASE) solving and how is that benefiting you?** It is used to handle network complexity in secure way. ### 11. Zscaler zero trust **Rating:** 4.5/5.0 stars **Reviewed by:** Manikanteswara R. | Senior Network Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Zscaler Secure Access Service Edge (SASE)?** Access the applications in Cloud, data center to users where ever they are and securily. No need to worry of security due to zero trust architecture it is build on. **What do you dislike about Zscaler Secure Access Service Edge (SASE)?** Nothing much to dislike, about the product. **What problems is Zscaler Secure Access Service Edge (SASE) solving and how is that benefiting you?** While connecting through legacy VPN, it has complet access to network, it will restrict specific application to users. Based on the users role we can restrict access ### 12. Zscaler, a good product for windows based distributed workforce **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2023 **What do you like best about Zscaler Secure Access Service Edge (SASE)?** Zscaler provides a very simple and robust framework to apply internet security protocols to large and distributed workforce. **What do you dislike about Zscaler Secure Access Service Edge (SASE)?** The lack of support for lunux and macos based systems is a major setback. **What problems is Zscaler Secure Access Service Edge (SASE) solving and how is that benefiting you?** Zscaler Secure Access Service Edge has enabled us to configure security protocols in our system, to comply with ODC requirements for our clients. ### 13. its good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about Zscaler Secure Access Service Edge (SASE)?** it is secure and it is reliable to use while work **What do you dislike about Zscaler Secure Access Service Edge (SASE)?** its need to be cheap and user friendly to use. **What problems is Zscaler Secure Access Service Edge (SASE) solving and how is that benefiting you?** it cuts IT costs and complexity and deiver security at scale ### 14. Zscaler secure access is a great solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2023 **What do you like best about Zscaler Secure Access Service Edge (SASE)?** I like the fast connection and the better user interface. **What do you dislike about Zscaler Secure Access Service Edge (SASE)?** Nothing at all at this time, may be offer more services **What problems is Zscaler Secure Access Service Edge (SASE) solving and how is that benefiting you?** It was required to meet cloud security problems ### 15. ZScaler SASE - Best Software for Corporate Internet Security **Rating:** 5.0/5.0 stars **Reviewed by:** Nachiket P. | Decision Analytics Associate, Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2022 **What do you like best about Zscaler Secure Access Service Edge (SASE)?** The best thing I like about ZScaler SASE is that it keeps my Internet browsing secure. I can safely browse the Internet without worrying about the consequences of browsing a website since ZScaler Internet security has been enabled. It warns me in case I would be entering a potentially dangerous website, and protects my system from the entry of viruses. To add to this, there are minimal notifications from ZS **What do you dislike about Zscaler Secure Access Service Edge (SASE)?** There is nothing as such that I dislike in Zscaler. Though, I would like to suggest an enhancement in the visuals of the application. The current visuals are pretty plain. Maybe the visuals can be enhanced by providing a better User Interface like that of its competitors like Avira and Kaspersky. Another enhancement I would suggest is the inclusion of periodic Internet security reports for the end-user as well, to help provide transparency about the working efficiency of ZScaler. **Recommendations to others considering Zscaler Secure Access Service Edge (SASE):** I would definitely recommend all corporates to use ZScaler SASE as it is really helpful for safe browsing of the Internet. In this day and age, it becomes difficult to understand which websites are secure and which are not. ZScaler is an intelligent tool that helps monitor data upload/download and ensure that data is not shared with unsafe websites either purposefully / by some mistake. **What problems is Zscaler Secure Access Service Edge (SASE) solving and how is that benefiting you?** As a part of the Product team at ZS, I need to browse the Internet websites to understand the latest trends in the products in the industry and also the best practices followed by the Product teams in the leading Product firms across the globe. There are multiple websites that might try to track my activity and access certain private data illegally. ZScaler helps make my Internet browsing safe by providing me warning while browsing unsafe websites and also monitors data flow from and to my system, thus ensuring that confidential information is not transferred from my system. ### 16. Helps you to work in a secure network. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Zscaler Secure Access Service Edge (SASE)?** User-friendly UI which can be accessed by anyone within the organization if they have access to it. **What do you dislike about Zscaler Secure Access Service Edge (SASE)?** Sometimes it lags then you have to log out and restart the app and log in again to make it work. **What problems is Zscaler Secure Access Service Edge (SASE) solving and how is that benefiting you?** As I am in a Marlabs and I am working for the client WestPharma to connect with their network I am using this tool. ## Zscaler Secure Access Service Edge (SASE) Discussions - [What is Zscaler Secure Access Service Edge (SASE) used for?](https://www.g2.com/discussions/what-is-zscaler-secure-access-service-edge-sase-used-for) - [View Zscaler Secure Access Service Edge (SASE) pricing details and edition comparison](https://www.g2.com/products/zscaler-secure-access-service-edge-sase/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-21+04%3A34%3A44+-0500&secure%5Bsession_id%5D=12006ca3-c6e6-458a-803a-53c0fc45dd92&secure%5Btoken%5D=d82d4419171087f2116aeab05a30eb6164a1b3791b4210e214051a839340138b&format=llm_user) ## Zscaler Secure Access Service Edge (SASE) Features **Management** - Multicloud Management - DLP Configuration - Dynamic Scaling - Policy Enforcement **Components - Secure Access Service Edge (SASE)** - Zero Trust Network Access (ZTNA) - Wide Area Network (WAN) - Cloud Access Security Broker (CASB) - Secure Web Gateway (SWG) - Firewall as a Service **Components - Secure Service Edge (SSE)** - Secure Web Gateway (SWG) - Firewall as a Service - Zero Trust Network Access (ZTNA) - Cloud Access Security Broker (CASB) **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Monitoring** - Data Center Networking - Multicloud Visibility - Anomaly Detection **Artificial Intelligence - Secure Access Service Edge (SASE)** - Predictive Capabilities - Real-Time Threat Detection - Automation **Artificial Intelligence -Secure Service Edge (SSE)** - Automation - Predictive Capabilities - Real-Time Threat Detection **Security** - Data Security - Data loss Prevention - Security Auditing **Protection** - Firewall-as-a-Service - Cloud Application Brokerage - Web Gateway - Adaptive Access Control **Agentic AI - Secure Access Service Edge (SASE) Platforms** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Agentic AI - Secure Service Edge (SSE)** - Decision Making - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Identity** - SSO - Governance - User Analytics ## Top Zscaler Secure Access Service Edge (SASE) Alternatives - [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) - 4.5/5.0 (223 reviews) - [Cisco Umbrella](https://www.g2.com/products/cisco-umbrella/reviews) - 4.4/5.0 (266 reviews) - [Cato SASE Cloud](https://www.g2.com/products/cato-networks-cato-sase-cloud/reviews) - 4.5/5.0 (80 reviews)