--- title: Zscaler Internet Access Reviews meta_title: 'Zscaler Internet Access Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 216 reviews by the users' company size, role or industry to find out how Zscaler Internet Access works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 216 scale: '5' date_modified: '2026-07-21' parent_category: name: Web Security url: https://www.g2.com/categories/web-security --- # Zscaler Internet Access Reviews **Vendor:** Zscaler **Category:** [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways) **Average Rating:** 4.4/5.0 **Total Reviews:** 216 ## About Zscaler Internet Access Zscaler Internet Access™ (ZIA) is the world’s leading cloud-native secure access solution that protects users, devices, and data by securing all internet traffic, regardless of location. Leveraging cloud native, AI-powered cyberthreat protection and zero trust access to the internet and SaaS apps, ZIA ensures fast, direct, and secure connections to the internet and SaaS applications, eliminating the need for traditional on-premises security hardware. With ZIA, you can optimize internet security and user experience while aligning with Zero Trust principles through Zscaler Internet Access. ZIA's advanced features like Secure Web Gateways, DNS Security, Cloud Access Security Broker (CASB), Data Loss Prevention (DLP), Secure Enterprise Browsing, and Cloud Sandboxing provide comprehensive protection against advanced threats such as malware, ransomware, and phishing while safeguarding sensitive corporate data. It combines robust threat prevention with granular policy enforcement to ensure secure, seamless access for users across remote, branch, or hybrid environments. With ZIA, organizations can embrace cloud transformation while leveraging simplified management, reduced complexity, and consistent security across global teams. Key Features and Benefits: • Prevent cyberthreats and data loss with AI: Protect your organization against advanced threats with a suite of AI-powered cyberthreat and data protection services, enriched by real-time updates sourced from 500 trillion daily threat signals from the world’s largest security cloud. • Get an unmatched user experience: Get the world’s fastest internet and SaaS experience—up to 40% faster than legacy security architectures—to boost productivity and increase business agility. • Reduce costs and complexity: Realize 139% ROI with Zscaler by replacing 90% of your costly, complex, and slow appliances with a fully cloud-native zero trust platform. • Secure your hybrid workforce: Empower employees, customers, and third parties to securely access web apps and cloud services from anywhere, on any device—with a great digital experience. • Unify SecOps and NetOps Efforts: Drive faster, more collaborative security outcomes with shared tooling like real-time traffic insights, API-first integrations, and granular RBAC. • Achieve Total Data and Content Sovereignty: Enforce compliance for secure and localized access without performance tradeoffs using Egress NAT, geolocalized content, and in-country data logging. • Secure AI in Your Environment: Enable the secure use of Microsoft Copilot and other AI applications. • Protect Developer Environments at Scale: Automate SSL/TLS inspection for 30+ developer tools while sandboxing code and unknown or large files with instant AI-verdicts—all without slowing innovation. Zscaler Internet Access is trusted by organizations worldwide to ensure secure, reliable, and fast internet connectivity that supports both modern workflows and digital transformation initiatives." ## Zscaler Internet Access Pros & Cons **What users like:** - Users value the **robust security** of Zscaler Internet Access, ensuring safety while enhancing internet performance seamlessly. (47 reviews) - Users commend the **robust internet security** of Zscaler Internet Access, enabling safe and fast access from anywhere. (46 reviews) - Users appreciate the **security and reliable access** Zscaler Internet Access provides without relying on traditional VPNs. (40 reviews) - Users value the **cloud-native security and zero-trust architecture** of Zscaler Internet Access, enhancing secure web access effortlessly. (26 reviews) - Users commend the **strong email security** of Zscaler Internet Access, ensuring protection across all user environments seamlessly. (26 reviews) - Users appreciate the **ease of use** of Zscaler Internet Access, facilitating seamless management and monitoring of internet access. (24 reviews) - Cloud Technology (20 reviews) - Network Connectivity (20 reviews) - Users highlight **fast and reliable internet access** with Zscaler Internet Access, enhancing overall performance and security. (19 reviews) - Ease of Management (17 reviews) **What users dislike:** - Users experience **slow performance** with Zscaler Internet Access, particularly affecting certain applications and websites under specific conditions. (27 reviews) - Users find the **complex implementation** of Zscaler Internet Access challenging, requiring significant time and training for effective use. (24 reviews) - Users find the **complex configuration** of Zscaler Internet Access challenging, especially during initial setup and advanced policy management. (22 reviews) - Users encounter **connection issues** with Zscaler Internet Access, including latency and reduced internet speeds affecting performance. (22 reviews) - Users experience **decreased internet speeds** and occasional performance issues, impacting overall network efficiency while using Zscaler. (18 reviews) - Complexity (16 reviews) - Users experience **connectivity issues** with Zscaler, including VPN problems and reduced internet speeds on certain networks. (15 reviews) - Difficult Setup (15 reviews) - Users find the **complex setup** of Zscaler Internet Access to be time-consuming and challenging to navigate effectively. (14 reviews) - Expensive (10 reviews) ## Zscaler Internet Access Reviews ### 1. Zcaler Internet Access for security **Rating:** 4.0/5.0 stars **Reviewed by:** Seshu A. | Network Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2019 **What do you like best about Zscaler Internet Access?** Hi it is easy to install in client ,configuration of policy also easy to create & deploy ,update. **What do you dislike about Zscaler Internet Access?** creation of groups, navigating the dash board , reports generation **Recommendations to others considering Zscaler Internet Access:** dash board should be improved , reporting should need improve ment **What problems is Zscaler Internet Access solving and how is that benefiting you?** centralized control,threat monitoring , policy appliying for clients ### 2. Reliable system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2019 **What do you like best about Zscaler Internet Access?** Zscaler has been reliable and runs well in the background **What do you dislike about Zscaler Internet Access?** Cannot think of any dislikes at this time **Recommendations to others considering Zscaler Internet Access:** I have not had any issues with Zscaler and would recommend. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Our company needs a reliable internet security systems to work for access points. ### 3. Zscalar is great as a web security but doesn't fit the performance **Rating:** 2.0/5.0 stars **Reviewed by:** Prasanna V. | Manager - Business Analysis, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2018 **What do you like best about Zscaler Internet Access?** The portability of the security system. I was using Symantec endpoint and moved into ZScalar as a organization decision. The move was smooth and good and the portability that comes with ZScalar is amazing. Anything that needs to be done to the system can be done remote from access to management. The zscalar controls everything from phishing emails to malign attacks. **What do you dislike about Zscaler Internet Access?** The performance is a pain. I could really feel that the system is much slower to boot, operate and shut down itself. The emails or communications takes its own time to get delivered to the system. The delay sometimes are even 2 mins and more. So, yes the performance is a pain in Zzscalar. Also the remote management is not instant and would require the end client user ro wait a few mins before it takes effect. **Recommendations to others considering Zscaler Internet Access:** Awesome product if you have more than 1000 systems to manage with a 10 member team across the globe. Performance is something to be concerned about yet it is a nice product and worth giving it a try **What problems is Zscaler Internet Access solving and how is that benefiting you?** Web Security, Remote desktop management, Virtual machine management, Firewall, Communication and email filtering ### 4. UZscaler default route to internet block the bad and protect the good **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed Hamdy E. | System Administrator, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2018 **What do you like best about Zscaler Internet Access?** 1000 emp.) **Reviewed Date:** December 03, 2018 **What do you like best about Zscaler Internet Access?** This is the best secured software, you can find and stop the bad stuffs and work securely. **What do you dislike about Zscaler Internet Access?** Right now there is nothing to dislike. works good!! **What problems is Zscaler Internet Access solving and how is that benefiting you?** It includes web and URL filtering that is good as business perspective. ### 7. Zscaler-The perfect gateway! **Rating:** 5.0/5.0 stars **Reviewed by:** Navin S. | Verification and Validation Engineer, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2018 **What do you like best about Zscaler Internet Access?** The security level which zscaler provides its simply awesome. The beauty is without proper credentials nobody is allowed to access an unauthorized site. Security at its best!! **What do you dislike about Zscaler Internet Access?** Nothing as of now. The browsing is safe and authentic. Once came across any disadvantage will jot it down. **Recommendations to others considering Zscaler Internet Access:** The best security in the market. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Only genuine users to access the site. ### 8. Don’t notice it **Rating:** 2.5/5.0 stars **Reviewed by:** Meridith S. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2018 **What do you like best about Zscaler Internet Access?** It turns on when I turn my computer on and seems to be working seamlessly in the background and maintaining security on my computer without me having to do anything **What do you dislike about Zscaler Internet Access?** No complaints for this software, I could not think of what to improve **What problems is Zscaler Internet Access solving and how is that benefiting you?** Security on computer and cloud software ### 9. One of the best secure Internet and web gateway **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2018 **What do you like best about Zscaler Internet Access?** IT enables the users to connect direct to the Internet via the Zscaler cloud and bypass slower hub-and-spoke architectures. Also, this application reduces the cost of maintenance of security appliances.It is a very effective solution against zero day exploits. **What do you dislike about Zscaler Internet Access?** The cost of implementation is slightly on the higher side as compared to other products in the market, **What problems is Zscaler Internet Access solving and how is that benefiting you?** By providing real time visibility and analytics, we can understand more about the various threats. Also, it provides Data Loss Prevention thats very critical for the work. ### 10. Highly secured for portals **Rating:** 4.5/5.0 stars **Reviewed by:** Sudheer Kumar P. | Senior SAP HR Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2018 **What do you like best about Zscaler Internet Access?** Every website that I open, goes through the scanning of Scalar and keeps my system safe from viruses. **What do you dislike about Zscaler Internet Access?** it takes little time even when I open usual accounts like Gmail etc. but it is ok to wait rather than get suffered later **What problems is Zscaler Internet Access solving and how is that benefiting you?** cyber security ### 11. good for web security **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Zscaler Internet Access?** this is secure internet access application. it essential to have security software on the work laptop. **What do you dislike about Zscaler Internet Access?** it does affect system performance as its running in background. **Recommendations to others considering Zscaler Internet Access:** its a good application **What problems is Zscaler Internet Access solving and how is that benefiting you?** web security and firewall ### 12. User friendly UI and light weight **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2018 **What do you like best about Zscaler Internet Access?** 1. User friendly UI 2. Crisp reporting 3. Web sense feature **What do you dislike about Zscaler Internet Access?** Documentation is part which could be improved slightly, otherwise its good. **Recommendations to others considering Zscaler Internet Access:** Yes **What problems is Zscaler Internet Access solving and how is that benefiting you?** As the name suggests it provides complete web security. ### 13. ZScaler Security **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Zscaler Internet Access?** Runs quietly in the background providing maximum security **What do you dislike about Zscaler Internet Access?** I have not run into anything that I do not like **What problems is Zscaler Internet Access solving and how is that benefiting you?** keeping our information safe and blocking any cyber attacks ### 14. ZScaler - the new Internet **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2017 **What do you like best about Zscaler Internet Access?** ZScaler will be the new standard for internet filtering. is always innovating new technology. **What do you dislike about Zscaler Internet Access?** If you don't use the agent, There is no way to monitor if users removed zscaler from their proxy settings. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Internet traffic can go out the local pop and doesn't have to travel over WAN links. Web filtering, Security is easily monitored. ### 15. Great cloud security platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2017 **What do you like best about Zscaler Internet Access?** Web security SAAS solution that protects our devices in the LAN and WAN **What do you dislike about Zscaler Internet Access?** Nothing i can currently point out , we had one issue that the client could have been removed by the user with no password, it was fixed by the vendor after we brought it up **What problems is Zscaler Internet Access solving and how is that benefiting you?** URL filtering and firewall protection, web security, advanced threat protection, real-time analytics, forensics and sandbox ### 16. Zscaler, the right competitor **Rating:** 5.0/5.0 stars **Reviewed by:** Nir S. | Network & Security Specialist, Printing, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2017 **What do you like best about Zscaler Internet Access?** Ease of use, great admin portal, reporting is excellent, integration with Azure SSO is fantastic, sandox. protecting our users drom emerging threats. **What do you dislike about Zscaler Internet Access?** Need to improve the Sandbox message when a file goes to scanning. **Recommendations to others considering Zscaler Internet Access:** Try them out before you make your decisions **What problems is Zscaler Internet Access solving and how is that benefiting you?** Email links, risky attacments, category blocking with diffrent profiles, SSL inspection. Roaming users are protected with agents. ## Zscaler Internet Access Discussions - [What is Zscaler Internet Access used for?](https://www.g2.com/discussions/what-is-zscaler-internet-access-used-for) - 1 comment - [View Zscaler Internet Access pricing details and edition comparison](https://www.g2.com/products/zscaler-internet-access/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+17%3A38%3A50+-0500&secure%5Bsession_id%5D=de90c3e2-7af8-4064-846a-3922bc875150&secure%5Btoken%5D=45892dc0eb40caf7e8c4c1a72e9cc99122d37766641d7cc7d96a106bfe1ec3e6&format=llm_user) ## Zscaler Internet Access Integrations - [Azure AD Attributes for Jira](https://www.g2.com/products/azure-ad-attributes-for-jira/reviews) - [Bold BI](https://www.g2.com/products/bold-bi/reviews) - [DevRev](https://www.g2.com/products/devrev-devrev/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [LogRhythm SIEM](https://www.g2.com/products/exabeam-logrhythm-siem/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [ObjectPrint Cloud](https://www.g2.com/products/objectprint-cloud/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Palo Alto Cortex XSIAM](https://www.g2.com/products/palo-alto-cortex-xsiam/reviews) - [PingID](https://www.g2.com/products/ping-identity-pingid/reviews) - [Red Canary](https://www.g2.com/products/red-canary/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [SentinelOne Vigilance Respond](https://www.g2.com/products/sentinelone-vigilance-respond/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Zscaler Internet Access Features **Sandbox** - Sandbox **Administration** - Data Management - Incident Logs - Reporting **Administration** - Policy Management - Logging and Reporting - Application Gateway - Concurrent Sessions **Administration** - Network Segmentation - Scalability - Global Access **Web Content and Traffic Filtering - Secure Web Gateways** - SSL/TLS Inspection - Content Filtering - URL Filtering - Real-Time Traffic Inspection - Ad and Tracker Blocking **Identity and Access Management - Zero Trust Platforms** - Single sign-on (SSO) - Multi-factor authentication (MFA) - Role-based access control (RBAC) - Identity federation **Agentic AI - Firewall Software** - Autonomous Task Execution - Adaptive Learning **Components - Secure Service Edge (SSE)** - Secure Web Gateway (SWG) - Firewall as a Service - Zero Trust Network Access (ZTNA) - Cloud Access Security Broker (CASB) **Model Protection - AI Security Solutions** - Input Hardening - Input/Output Inspection - Integrity Monitoring - Model Access Control **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Compliance** - Access Management - At-Risk Analysis - DLP Configuration - Sensitive Data Compliance **Evaluation** - Malware Evaluation - Automatic Submission - Automatic Evaluation - Malware Probability Scores **Governance** - Access Control - Compliance - Data Visibility **Functionality** - Virtual Private Network (VPN) - Antivirus - URL Filtering - Availability **Protection** - Policy Enforcement - Security Audit - Access Control - User Authentication **Data Protection and Loss Prevention - Secure Web Gateways** - Data Loss Prevention (DLP) - Phishing Protection - Malware Protection - Cloud Access Security **Security - Zero Trust Platforms** - Encryption - Endpoint detection and response (EDR) - Device posture assessment - Micro-segmentation - Zero trust network access (ZTNA) **Artificial Intelligence -Secure Service Edge (SSE)** - Automation - Predictive Capabilities - Real-Time Threat Detection **Runtime Monitoring - AI Security Solutions** - AI Behavior Anomaly Detection - Audit Trail **Security** - Data Security - Data loss Prevention **Administration** - Database Management - Deduplication - Backup - API / integrations **Security** - Encryption - Endpoint Intelligence - Activity Monitoring - Breach Detection **Monitoring** - Load Balancing - Continuous Analysis - Intrusion Prevention - Intrusion Detection **Monitoring** - Compliance Monitoring - Vulnerability Monitoring - Configuration Monitoring - Observability **Access Control and Authentication - Secure Web Gateways** - Application Control - Authentication and Access Control - User and Group Policies **Data Security - Zero Trust Platforms** - Data loss prevention (DLP) - Data classification **Agentic AI - Secure Service Edge (SSE)** - Decision Making - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Policy Enforcement and Compliance - AI Security Solutions** - Scalable Governance - Integrations - Shadow AI - Policy‑as‑Code for AI Assets **Identity** - SSO - Governance **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Generative AI** - AI Text Summarization **Performance and Management - Secure Web Gateways** - Customizable Policy Enforcement - Bandwidth Management - Integration Capabilities - Reporting and Logging - Threat Intelligence Integration **Application Visibility - Zero Trust Platforms** - API support - Application-level controls - Secure application access - User and entity behavior analytics (UEBA) - Continuous monitoring **Artificial Intelligence - Firewall** - AI Firewall **Reporting and Policies - Zero Trust Platforms** - Policy automation - Regulatory compliance - Cross-platform compatibility - Policy enforcement - Comprehensive reporting **Agentic AI - Zero Trust Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance ## Top Zscaler Internet Access Alternatives - [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) - 4.5/5.0 (223 reviews) - [Netskope One Platform](https://www.g2.com/products/netskope-one-platform/reviews) - 4.4/5.0 (80 reviews) - [Absolute Secure Access](https://www.g2.com/products/absolute-secure-access/reviews) - 4.7/5.0 (224 reviews)