---
title: Zscaler Internet Access Reviews
meta_title: 'Zscaler Internet Access Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter 217 reviews by the users' company size, role or industry
  to find out how Zscaler Internet Access works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 217
  scale: '5'
date_modified: '2026-07-22'
parent_category:
  name: Web Security
  url: https://www.g2.com/categories/web-security
---

# Zscaler Internet Access Reviews
**Vendor:** Zscaler  
**Category:** [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 217
## About Zscaler Internet Access
Zscaler Internet Access™ (ZIA) is the world’s leading cloud-native secure access solution that protects users, devices, and data by securing all internet traffic, regardless of location. Leveraging cloud native, AI-powered cyberthreat protection and zero trust access to the internet and SaaS apps, ZIA ensures fast, direct, and secure connections to the internet and SaaS applications, eliminating the need for traditional on-premises security hardware. With ZIA, you can optimize internet security and user experience while aligning with Zero Trust principles through Zscaler Internet Access. ZIA&#39;s advanced features like Secure Web Gateways, DNS Security, Cloud Access Security Broker (CASB), Data Loss Prevention (DLP), Secure Enterprise Browsing, and Cloud Sandboxing provide comprehensive protection against advanced threats such as malware, ransomware, and phishing while safeguarding sensitive corporate data. It combines robust threat prevention with granular policy enforcement to ensure secure, seamless access for users across remote, branch, or hybrid environments. With ZIA, organizations can embrace cloud transformation while leveraging simplified management, reduced complexity, and consistent security across global teams. Key Features and Benefits: • Prevent cyberthreats and data loss with AI: Protect your organization against advanced threats with a suite of AI-powered cyberthreat and data protection services, enriched by real-time updates sourced from 500 trillion daily threat signals from the world’s largest security cloud. • Get an unmatched user experience: Get the world’s fastest internet and SaaS experience—up to 40% faster than legacy security architectures—to boost productivity and increase business agility. • Reduce costs and complexity: Realize 139% ROI with Zscaler by replacing 90% of your costly, complex, and slow appliances with a fully cloud-native zero trust platform. • Secure your hybrid workforce: Empower employees, customers, and third parties to securely access web apps and cloud services from anywhere, on any device—with a great digital experience. • Unify SecOps and NetOps Efforts: Drive faster, more collaborative security outcomes with shared tooling like real-time traffic insights, API-first integrations, and granular RBAC. • Achieve Total Data and Content Sovereignty: Enforce compliance for secure and localized access without performance tradeoffs using Egress NAT, geolocalized content, and in-country data logging. • Secure AI in Your Environment: Enable the secure use of Microsoft Copilot and other AI applications. • Protect Developer Environments at Scale: Automate SSL/TLS inspection for 30+ developer tools while sandboxing code and unknown or large files with instant AI-verdicts—all without slowing innovation. Zscaler Internet Access is trusted by organizations worldwide to ensure secure, reliable, and fast internet connectivity that supports both modern workflows and digital transformation initiatives.&quot;



## Zscaler Internet Access Pros & Cons
**What users like:**

- Users value the **robust security** of Zscaler Internet Access, ensuring safety while enhancing internet performance seamlessly. (47 reviews)
- Users commend the **robust internet security** of Zscaler Internet Access, enabling safe and fast access from anywhere. (46 reviews)
- Users appreciate the **security and reliable access** Zscaler Internet Access provides without relying on traditional VPNs. (40 reviews)
- Users value the **cloud-native security and zero-trust architecture** of Zscaler Internet Access, enhancing secure web access effortlessly. (26 reviews)
- Users commend the **strong email security** of Zscaler Internet Access, ensuring protection across all user environments seamlessly. (26 reviews)
- Users appreciate the **ease of use** of Zscaler Internet Access, facilitating seamless management and monitoring of internet access. (24 reviews)
- Cloud Technology (20 reviews)
- Network Connectivity (20 reviews)
- Users highlight **fast and reliable internet access** with Zscaler Internet Access, enhancing overall performance and security. (19 reviews)
- Ease of Management (17 reviews)

**What users dislike:**

- Users experience **slow performance** with Zscaler Internet Access, particularly affecting certain applications and websites under specific conditions. (27 reviews)
- Users find the **complex implementation** of Zscaler Internet Access challenging, requiring significant time and training for effective use. (24 reviews)
- Users find the **complex configuration** of Zscaler Internet Access challenging, especially during initial setup and advanced policy management. (22 reviews)
- Users encounter **connection issues** with Zscaler Internet Access, including latency and reduced internet speeds affecting performance. (22 reviews)
- Users experience **decreased internet speeds** and occasional performance issues, impacting overall network efficiency while using Zscaler. (18 reviews)
- Complexity (16 reviews)
- Users experience **connectivity issues** with Zscaler, including VPN problems and reduced internet speeds on certain networks. (15 reviews)
- Difficult Setup (15 reviews)
- Users find the **complex setup** of Zscaler Internet Access to be time-consuming and challenging to navigate effectively. (14 reviews)
- Expensive (10 reviews)

## Zscaler Internet Access Reviews
  ### 1. Not really satisfied with its service

**Rating:** 1.5/5.0 stars

**Reviewed by:** Felix C. | Desarrolador de negocios (BDR), Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2023

**What do you like best about Zscaler Internet Access?**

What I like about Zscaler is that it's a safe platform. I haven't had any issues with it in terms of security.

**What do you dislike about Zscaler Internet Access?**

It's not easy to use. It doesn't work as a normal VPN.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

I haven't had any problem so far.

  ### 2. Safe SaaS access with Zscaler

**Rating:** 5.0/5.0 stars

**Reviewed by:** jamie k. | Director, Sales, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Zscaler Internet Access?**

Zscaler is about prevention for us....prevention of data loss, prevention of cyber attacks, and prevention of unauthorzed access to the internet.

**What do you dislike about Zscaler Internet Access?**

A solution like Zscaler is neccessary in today's times, so while there is a cost, it is justified.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Zscaler is our one-stop solution for endpoint protection, SaaS management, data protection, antinvirus, and overall cyber protection.

  ### 3. Secure and fast web access through Zscaler Internet Access Proxy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ketan M. | Associate Director - Cyber Security, Enterprise (> 1000 emp.)

**Reviewed Date:** March 31, 2023

**What do you like best about Zscaler Internet Access?**

Secure, fast and reliable web access through Zscaler Internet Access

**What do you dislike about Zscaler Internet Access?**

Nothing as such to dislike about Zscaler Internet Access

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Provides fast and secure web access, which is reliable too

  ### 4. Best tool for proxy services

**Rating:** 5.0/5.0 stars

**Reviewed by:** PRASHANT KUMAR P. | Senior cybersecurity analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2023

**What do you like best about Zscaler Internet Access?**

Amazing UI, ease of use, easy to query . You can easily find or query your data. It gives you access to control the internet access in your organisation. Better any other tool available in the market for proxy

**What do you dislike about Zscaler Internet Access?**

Nothing as such. It really a good tool. Costumer support can be better. Everything else is so perfect and heading in right direction. No complaints at all till now

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

It helping us to keep our environment secure from outside threats as well as insider threats. We can block or allow the traffic which we want. And it really very easy to use

  ### 5. Zscaler internet access

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nishu G. | Test Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2023

**What do you like best about Zscaler Internet Access?**

Our office has hybrid working environment with corporate employees working out of office, we use zscaler as our firewall for our hosted solutions.

**What do you dislike about Zscaler Internet Access?**

Occasionally there is some performance issues.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

It's user friendly interface and efficient management of internet traffic.

  ### 6. Best security tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karthikeyan G. | Senior Process Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2023

**What do you like best about Zscaler Internet Access?**

Zscaler provide a internet security with private access and helps users to be safe It provides overall access security to the system.

**What do you dislike about Zscaler Internet Access?**

VPN not works until you login to Zscaler and some time authentication it take time to load. apart from this everything this fine.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

It provide secure remote access to their resources for employees, partners, and contractors.

  ### 7. Good network security

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adavesh M. | Sr. Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about Zscaler Internet Access?**

Threat detection, suspicious activity detection, fast.

**What do you dislike about Zscaler Internet Access?**

It requires specific configuration in Fiddler or similar traffic watching apps to run correctly

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Content filtering, Security

  ### 8. Best in market for web security

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2023

**What do you like best about Zscaler Internet Access?**

Its custom categorization and easy use interface to make any changes helps the most.

**What do you dislike about Zscaler Internet Access?**

Inability to provide log retention and a bit complex deployment

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

It is solving the web security issues involved with the naive employers or internal users who aren't much aware of Internet security and its complications if any unauthorised software or files gets downloaded. prevents access from malicious websites over the internet

  ### 9. It is functional

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** January 16, 2024

**What do you like best about Zscaler Internet Access?**

The ease of use and accessibility of the platform

**What do you dislike about Zscaler Internet Access?**

There has been gaps in the UI feeling a bit laggy

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Overall cloud protection and knowledge of posture of cloud environment

  ### 10. Seamlessly works in the background

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 30, 2023

**What do you like best about Zscaler Internet Access?**

No constant logins, stays running once activated and handles all internet traffic preventing unwanted sites on network.

**What do you dislike about Zscaler Internet Access?**

I do not have anything I really dislike about Zscaler

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Previous systems had been problimatic as they had blocked our proprietry applications and caused issues for our customers.

  ### 11. Used in Large Company Environment for Security

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nathan S. | Managing Owner, Enterprise (> 1000 emp.)

**Reviewed Date:** September 29, 2023

**What do you like best about Zscaler Internet Access?**

Seemless integration to current systems in place.

**What do you dislike about Zscaler Internet Access?**

The popups that advise that the software is working in the background.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Provides security while using the internet while blocking sites that are not necessary.

  ### 12. Very Flexible Internet security Application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 14, 2023

**What do you like best about Zscaler Internet Access?**

Zscalar is a trustable cyber security application which is very help ful

**What do you dislike about Zscaler Internet Access?**

Over High security which requires more exceptions

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Very securable and Stops Internetaccess with out any Neg

  ### 13. Intergral Part of the Business

**Rating:** 3.5/5.0 stars

**Reviewed by:** Allan D. | Information Technology Application Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2023

**What do you like best about Zscaler Internet Access?**

Unintrusive and reliable platform, with robust settings for quick updating turnaround

**What do you dislike about Zscaler Internet Access?**

Took some time to get running and define what we needed initially

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Help solved the universal security for our fleet of computers

  ### 14. Best internet security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about Zscaler Internet Access?**

This best internet security option for roaming client and organization users.

**What do you dislike about Zscaler Internet Access?**

Nothing dislike on Zscaler Internet Access.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

It prevents user from network thread and vulnerability.

  ### 15. I feel working in a safe environment

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** September 29, 2023

**What do you like best about Zscaler Internet Access?**

Detects, prevents, and mitigates cyber threats, safeguarding systems, data, and user privacy from malicious attacks

**What do you dislike about Zscaler Internet Access?**

Can potentially generate false alarms while using in everyday work

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Protects data, prevents breaches, ensures business continuity

  ### 16. Zscales is good for protection but is also a hassle

**Rating:** 1.5/5.0 stars

**Reviewed by:** Maninder S. | President, Enterprise (> 1000 emp.)

**Reviewed Date:** September 13, 2022

**What do you like best about Zscaler Internet Access?**

Best part about it was the protection from outside threats real-time when its running fine. On my machine - Lenovo T14, I was able to download and setup quickly but setting up rules was not very easy.

**What do you dislike about Zscaler Internet Access?**

My organization has upgraded from Pulse Secure to Zscaler and now Citrix. The setting up of rules is not very easy. Documentation of Zscaler is a little tough to go through to accomplish few tasks. It creates trouble in loading few websites, even in internal LAN. A lot of issues have been reported which is why it has been a hassle.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

The only problem it solved from Pulse was entering redundant information every time you login. After that, everything was smooth in terms of protection of data. I always had a sense of protection when I used this software. However, few websites did not load, or the internet slowness was reported frequently.

  ### 17. Zscaler saves my office applications from attacks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jaivir S. | Lead Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 05, 2022

**What do you like best about Zscaler Internet Access?**

Best part about Zscaler is that its easy to use. Once logged in, you have an option to keep yourself logged on and protect all information from attacks. It also supports SSO.  Im also not allowed to use the web unless I log onto Zscaler which gives added protection.

**What do you dislike about Zscaler Internet Access?**

So far, theres nothing that I dislike about this product. It supports everything from my organization and team perspective.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

It allows us to manage internet traffic according to the oroganization policies. I belong to the banking industry and information is very sensitive. It adds a layer of security and also protects out files from external threats. Data remains inside and logs can be monitored easily.

  ### 18. Network security Engineer with hands on experience on Firewalls and proxy.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Manikanteswara R. | Senior Network Security Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 22, 2023

**What do you like best about Zscaler Internet Access?**

I have worked on ZIA, ZPA products in zsclaer, they work seamlessly, also provides complet security.

**What do you dislike about Zscaler Internet Access?**

Nothing much to dislike the product in my 4 years of zscaler

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

When users need to connect application while working from home or anywhere securitly this has resolved with zpa solution.

  ### 19. Zscaler Internet Access - Keeping you SECURE, wherever you are!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cassidy S. | Priority Support Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2022

**What do you like best about Zscaler Internet Access?**

The ability to provide customers peace of mind with securing their endpoints, wherever they are.

It provides enterprise-level security, monitoring, and visibility of threats.

**What do you dislike about Zscaler Internet Access?**

It can be tough at first to get familiar with the interface, and deciding on which versions to enable for your environment to deploy.

The SSL certificate has to be first trusted from mac installations. Some admins or end users forget this step. Would prefer if it was automatic.

**Recommendations to others considering Zscaler Internet Access:**

You will be secure using this solution, you won't regret it!

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Sometimes on the Mac M1's and M1 pro device the digital experience on the app keeps switching off without warning. Would like it if the devs sorted this issue out.

  ### 20. One of the Nice Internet Proxy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about Zscaler Internet Access?**

Controls to block the URLs.
Controls to limit access of the URLs to certain users only.

**What do you dislike about Zscaler Internet Access?**

it doesn't provide DLP support, which is a huge drawback here

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Providing the URL protection
Limiting the URL access for the different users.

  ### 21. Best security tool which we are using in our organization

**Rating:** 3.5/5.0 stars

**Reviewed by:** Srinath P. | process 1 system administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** April 22, 2022

**What do you like best about Zscaler Internet Access?**

We like the way the software is designed and it is very easy to understand.
The level of security is very high.

**What do you dislike about Zscaler Internet Access?**

It sometimes disturbs our performance by increasing the utilization of the CPU and Memory.
The price is also quite high.

**Recommendations to others considering Zscaler Internet Access:**

Every organizations can use this tool which is very useful for securing our data and others.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Now we can able to monitor the browser history and also it helps us in securing our browser from spam.

  ### 22. Enforces compliance - no matter what!

**Rating:** 3.0/5.0 stars

**Reviewed by:** David K. | Associate Professor of Medicine, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2021

**What do you like best about Zscaler Internet Access?**

This client is supposed to be user transparent.. and it is, as long as you have a standard configuration PC. If you have custom setups or need access to a broad variety of networks (such as road warriors), be prepared to have some bumps. It does allow passthroughs on trusted networks to essential functionality (such as Office 365 outlook or gmail) which has reduced traffic on our unsecured network by employees who need these functions. (Email?? who would have thought we needed email??)

**What do you dislike about Zscaler Internet Access?**

If you have custom setups or need access to a broad variety of networks (such as road warriors), be prepared to have some bumps. You may have conflicts with network adaptors or VPN clients that need to run on top of Zscaler... so that the multiple layers of security create situations where users can't be optimally productive.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

We were having a lot of traffic on our unsecure guest network by staff who needed access to email to communicate. Apparently texting each other on their cell phones wasn't doing the job. So now we have better traffic control, and yet are protected from external threats. It's a much better productivity scenario than just banning email access on the trusted network.

  ### 23. Highly adaptable network and internet security for users and engineers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** November 30, 2021

**What do you like best about Zscaler Internet Access?**

ZScaler is a fully functional internet tunnel that pairs with the network adapter to provide secured communication of traffic back and forth to both servers and workstations. What I like the best is that if you have a change you need immediately implimented, you don't have to wait for a specific time to push that update out. You can actually set it up, and have it automatically refresh the policies on workstations or servers immediately. It doesn't give a lot of unnecessary noise about intrusions instead doing so through logs that are easy to identify where your stall points are.

**What do you dislike about Zscaler Internet Access?**

Zscaler was a replacement for an older solution that was kludgy at best. If anything, the interface is almost too simple in its approach. Open the Zscaler admin console, push the update of what you want to go out, and immediately send the information to individual systems. There is nothing to dislike about this.

**Recommendations to others considering Zscaler Internet Access:**

Considering the size of our organization and the requirements of security required, this was an excellent choice for a solution. I would recommend Zscaler if you are looking for an easy-to-use internet security system.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

The problem initially was that we were struggling with blocked ports, internet access to sites that should be everyday use, including financial institutions.  Zscaler has eliminated a lot of that by letting us take the preexisting rules we had in place, copying and pasting them into the admin console, and immediately pushing them to the users. The install was effortless for the service on machines. Security alerts are much clearer, and come through more verbose than what we had. Denial messages or blocked URL sites show up in a way that makes sense.

  ### 24. Zscaler

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian A. | Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Zscaler Internet Access?**

It is a straightforward way to secure your internet connection. My company used to use a VPN, but we have since switched to Zscaler because of the cost savings.

**What do you dislike about Zscaler Internet Access?**

There are no dislikes. Every week, you have to authenticate your username, but that is to keep it secure. Some users may find this a pain, but I think it is brilliant.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

It allows for users to use Wi-Fi hotspots, such as restaurants, and not have to worry about data breaches. Wherever you are, you can have a secure internet connection.

  ### 25. Great software to block unwanted access to external websites.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 08, 2022

**What do you like best about Zscaler Internet Access?**

It works perfect with the internet prowsing access. Also you dont need to activate it , it starts when you login to windows

**What do you dislike about Zscaler Internet Access?**

Apis are little bit clumsy while using company proxy networks.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Great improvement since i started working on this.

  ### 26. Zscaler do the work but with a cost

**Rating:** 2.5/5.0 stars

**Reviewed by:** Sukumar  M. | Mr. , Enterprise (> 1000 emp.)

**Reviewed Date:** December 29, 2021

**What do you like best about Zscaler Internet Access?**

I like that it never fails; it goes with the track every time, and I do my work as expected.

**What do you dislike about Zscaler Internet Access?**

I wouldn't say I like that it reduced my internet speed to a significantly lower one.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

I am connecting to the internet with a company-defined protocol.

  ### 27. Good piece of work in this application

**Rating:** 4.0/5.0 stars

**Reviewed by:** Srinath P. | system administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** September 08, 2021

**What do you like best about Zscaler Internet Access?**

Many features are good in this application, and the best part is the security level, which is high than expected.
The dashboard is also so simple and easy to understand.

**What do you dislike about Zscaler Internet Access?**

Many problems we face while using this tool. Mostly this is for firewall purposes, but the content filtration is not to the mark.
In our company, it is hard to export the logs from this application.

**Recommendations to others considering Zscaler Internet Access:**

Others can surely use this software for security reasons which help us in many ways. Mostly the best part is the pricing criteria. So enjoy using the best product for security purposes.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Now we can able to monitor the usage of internet. We are also able to export the logs of website lists that we are using.

  ### 28. Secure connection

**Rating:** 4.5/5.0 stars

**Reviewed by:** santhosh k. | Information technology, Enterprise (> 1000 emp.)

**Reviewed Date:** September 27, 2021

**What do you like best about Zscaler Internet Access?**

Bandwidth can be controlled ..
monitoring the network usage.
It provides us the very safe internet usage.

**What do you dislike about Zscaler Internet Access?**

Bad user interface.
Need more features in content filter.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

We are monitoring the network of the users.
Web Filters can be applied to the users.
Traffic shapping.

  ### 29. Good security firewall in this modern world.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 23, 2021

**What do you like best about Zscaler Internet Access?**

Loadbalancing feature is quite good to use.
Bandwidth control also plays a major role in this product.
Log reports are very easy to export even for end users.

**What do you dislike about Zscaler Internet Access?**

Blocking many important websites as it has poor technical skill on content filtration.
Von is aslio no to the mark.

**Recommendations to others considering Zscaler Internet Access:**

We must use these type of security tools as it has the ability to protect our data's and can improve our perforrmance.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

We are working from home and using local home network so couldnt get the proper bandwidth hence we decided to implement this product to control bandwidth and also very useful for security purpose.

  ### 30. Zscaler Internet Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Zscaler Internet Access?**

ZScaler allows me to trust my network connection wherever I am.

**What do you dislike about Zscaler Internet Access?**

Sometimes, I find that it will disconnect without my knowledge.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Benefits include having a secure trusted connection.

  ### 31. Zscaler is a good app that causes no issues

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2021

**What do you like best about Zscaler Internet Access?**

I like that this keeps my computer safe as well as all the employees in the company and blocks dangerous websites and viruses coming in

**What do you dislike about Zscaler Internet Access?**

I can't think of much that I do not like however the user interface is very basic however for this type of application it's OK for it to be basic but other than that I love it

**Recommendations to others considering Zscaler Internet Access:**

I think this is a really good piece of software for any company big or small

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

We are solving the problem of securing our business in our computer network as well as all of our intellectual property

  ### 32. Very good internet access technology

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adam S. | QA testing expert, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2021

**What do you like best about Zscaler Internet Access?**

We can control Internet bandwidth as well as accessible domains, and we can monitor our network usage.

**What do you dislike about Zscaler Internet Access?**

Sometimes blocks essential sites based on wrong filtering.

**Recommendations to others considering Zscaler Internet Access:**

Start using it!

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

content filtering, bandwidth allocation

  ### 33. SAFE INTERNET BROWSING

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katriana B. | Creator & Builder, Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2021

**What do you like best about Zscaler Internet Access?**

PRIVACY AND RELIABILITY WHEN SURFING THE INTERNET

**What do you dislike about Zscaler Internet Access?**

SOME FUNCTIONS OF CERTAIN SOFTWARE PROGRAMS ARE UNACCESSIBLE WHEN ZSCALER IS ON

**Recommendations to others considering Zscaler Internet Access:**

USE ONLY WHEN SURFING THE WEB, TURN OFF WHEN DONE.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

NO REAL PROBLEMS - PRIVACY BENEFITS

  ### 34. Zscaler Internet Access User friendly and protect against on Latest Threats

**Rating:** 5.0/5.0 stars

**Reviewed by:** MaheshUmanath G. | Senior Cyber Security Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2020

**What do you like best about Zscaler Internet Access?**

Granular Policy When users on Office premises and Road warrior. I can enforce the same Policy restrictions whether a user on office or  user on roaming

**What do you dislike about Zscaler Internet Access?**

i would recommend Zscaler route all internet traffic apart from 80 and 443. todays when users on Roaming ( road warrior ) we need to evaluate apart from web traffic

**Recommendations to others considering Zscaler Internet Access:**

Zscaler Internet Access 

I can enforce User web Policy adheres to my internet baseline whether a user in office and user on out of office. 

Exception Policy on the PAC file. 

Exception Policy for Users on Road warrior ( allowing Hotstar Netflix only on user on roadwarrior will be blocked when a user in office for bandwidth.

Geo-Location Block

File & Mime type control

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Zscaler Internet Access 

I can enforce User web Policy adheres to my internet baseline whether a user in office and user on out of office. 

Exception Policy on the PAC file. 

Exception Policy for Users on Road warrior ( allowing Hotstar Netflix only on user on roadwarrior will be blocked when a user in office for bandwidth.

Geo-Location Block

File & Mime type control

  ### 35. I have 4+ years experience in Zscaler Internet access administration with ZCCP-IA certification.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2020

**What do you like best about Zscaler Internet Access?**

Cloud Based solution. Easy to deploy manage and administer with 99% availability. User friendly console and effective policy enforcement

**What do you dislike about Zscaler Internet Access?**

Zscaler node issues sometimes in some places are not visible customers. Office365 traffic through Zscaler is comparatively slow. Latency issues connecting to nodes based on location (example: mid Africa has nodes in Europe or in south Africa)

**Recommendations to others considering Zscaler Internet Access:**

Zscaler is the best cloud based solution for web traffic with advanced threat detection, securing your network from all sorts of malicious traffic.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Cost and Maintenance of on prem proxy devices is too high. Zscaler has user friendly gui which makes it easy to manage and deploy policies. Logs help to troubleshoot the connectivity issues much quicker. It can be deployed to any location connecting to widely present zsclaer nodes.

  ### 36. Security Center

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manjunatha H. | Senior specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** January 14, 2021

**What do you like best about Zscaler Internet Access?**

Best internet security app

Best way to connect with official website

Confidential information intended

Fully encrypted

**What do you dislike about Zscaler Internet Access?**

Some times it s got disconnected with error - service status failed

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Trusted network services

Best security Applications

Best security tunnel

Best work from home security pannel

Easy to connect with credentials

  ### 37. Great internet security software for IT Service Desks.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roan P. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 23, 2020

**What do you like best about Zscaler Internet Access?**

I like the following features:

-Improved and streamlined model.
-Internet connection is fast and no delays with opening websites.
-It is easy to login via a single sign-on.
-It can easily be disabled.

What I dislike:

-It automatically starts when you power on the computer.
-It asks you to login as every time I launch it.

**What do you dislike about Zscaler Internet Access?**

I think the logon process is redundant, you need to login every time.
The user interface could be improved.
The option to unblock could be done within the UI.

**Recommendations to others considering Zscaler Internet Access:**

I highly recommend Zscaler Internet Access because of its credibility, reliability, and has been protecting our company's browsers for 5 years now.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

We are solving internet intrusions within the company. Having Zscaler Internet Acces helps a lot with making sure our browsers are secured and forbidden sites are manageable.

  ### 38. One of the best Cloud based Security Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rohit P. | Regional Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2020

**What do you like best about Zscaler Internet Access?**

That it is cloud based and its databased is feeded and updated by 25+ companies

**What do you dislike about Zscaler Internet Access?**

The initial performance as the solution is based on AI and works on machine learning and user learning

**Recommendations to others considering Zscaler Internet Access:**

This is one of the best cloud based security solution. Plus it is available on OPEX model which gives a huge advantage for any organization. Plus the team is such supporting in providing license FOC for testing the efficiency of it.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Security Threats plus control over people/content accessing the internet

  ### 39. ZIA is a wonderful tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2020

**What do you like best about Zscaler Internet Access?**

The higly scalable and multi-cloud infra features along with nano log clusters. In particular all internet flows through zscaler proxy wherther people are in ofc or remote, provides greater control at your hand. Tac support is also very good.

**What do you dislike about Zscaler Internet Access?**

Solution needs some improvement in user based and role based access. And it is quite difficult when its a cloud solution

**Recommendations to others considering Zscaler Internet Access:**

Go for it, it is a great SaaS cloud platform to deliver web and mobile security solutions

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Our clients can use and deploy zia without much of hassle and all web security protection is provided to them. The end users are now feeling more secure when connected from ofc or remote networks

  ### 40. Handy, Secure and Reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** October 20, 2020

**What do you like best about Zscaler Internet Access?**

ZIA came in very handy at times where my org was looking at having control and visibility on Laptops being used for Working from Home.

**What do you dislike about Zscaler Internet Access?**

I would say, there is nothing to be disliked. The solution is so customizable that makes its easy to pick up solutions that suits or needs and fits the bill.

**Recommendations to others considering Zscaler Internet Access:**

This would be a one stop solution for the current situation, to have full control on Laptops being used to access the Corp resources and a Secure Gateway for Internet.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Control on Road Warriors. Benefits like, a analysis report for Executives and a detailed report on Internet access and the threats addressed. Control on SSL traffic and applications.

  ### 41. Cloud Web Security

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2020

**What do you like best about Zscaler Internet Access?**

It's fully cloud native architecture, So there is no maintenance & patching  to be done.

We can do one click bypass of O365 traffic & global whitelist of internal URL's.

It's easy to deploy & roll out the new technology.

**What do you dislike about Zscaler Internet Access?**

As comparatively with other product it seems bit expensive

**Recommendations to others considering Zscaler Internet Access:**

The deployment is simple.
Policy configuration / agent roll out / global whitelisting / blocklisting is much easier
DLP policies help you to get insights in what users are doing with your sensitive data
Sandboxing will provide additional layer security of zero day threat

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

We feel protected against the malicious websites, Malicious file download & greater visibility of internet usage

  ### 42. Comprehensive security solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kanwaljeet S. | Security Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** October 14, 2020

**What do you like best about Zscaler Internet Access?**

High availability, easy to configure for admins, and very stable and smooth browsing control.

**What do you dislike about Zscaler Internet Access?**

The login process and UI is not much interactive which can be in improved

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Whitelist and blacklist of various websites as per customer requirements. The benefit is it's very easy to configure with very less false negatives.

  ### 43. Best tool for organizations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shilpa C. | Contractor, Enterprise (> 1000 emp.)

**Reviewed Date:** October 19, 2020

**What do you like best about Zscaler Internet Access?**

Filtering , SAML,user friendly rule making quality

**What do you dislike about Zscaler Internet Access?**

Some time we need to bypass the URL from proxy , just because it doesn’t computable with zscaler

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Filtering 
User level access 
——-
Employee cab open limited websites so it is pretty cool for business for making money.

  ### 44. I experienced zscaler services while working for a retail group of UAE.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Muhammad Salman A. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 27, 2020

**What do you like best about Zscaler Internet Access?**

Rports was very easy to understand and self explainatory

**What do you dislike about Zscaler Internet Access?**

i never came across a point where i dislike anything about zscaler

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Centralized admin access across multiple business locations.

  ### 45. I am working on the zscaler proxy from last 2 years, it's really having good features in it.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jyoti A. | CLOUD SECURITY ASSOCIATE, Enterprise (> 1000 emp.)

**Reviewed Date:** October 15, 2020

**What do you like best about Zscaler Internet Access?**

Best part is about making policies so that we can restrict to someone to enter in the environment

**What do you dislike about Zscaler Internet Access?**

Currently we are facing issue with Okta in zscaler

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

It improves the working

  ### 46. Zscaler review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 22, 2020

**What do you like best about Zscaler Internet Access?**

The ease of use is the best part. IPs are provisioned, then from the desktop you just click to authenticate.

**What do you dislike about Zscaler Internet Access?**

I have had no faults with zscaler thus far.

**Recommendations to others considering Zscaler Internet Access:**

No advice to give. Zscaler is very straightforward and reliable.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Zscaler is helping us ensure that our internet traffic is going over a secure tunnel.

  ### 47. Lastest cloud proxy which eliminated the third party vpn

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** October 28, 2020

**What do you like best about Zscaler Internet Access?**

Most power to use tool to split internet and intranet on single software and replacing the load on ext fw

**What do you dislike about Zscaler Internet Access?**

Only the reporting anf logging part which ext db

**Recommendations to others considering Zscaler Internet Access:**

Better to recommended

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Internet issue for road warrior and more use of developper tools while on troubleshoot

  ### 48. Zscaler and its Reliability.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2020

**What do you like best about Zscaler Internet Access?**

High availability. The capability to serve as gateway of company network

**What do you dislike about Zscaler Internet Access?**

The maintenance notifications for data center.

**Recommendations to others considering Zscaler Internet Access:**

Highly recommended to be a network gateway of company network.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

It lessen the cost of the company by buying additional network stack in the organization.

  ### 49. Zscaler and it's security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2020

**What do you like best about Zscaler Internet Access?**

High availability and it's fully cloud native architecture.

**What do you dislike about Zscaler Internet Access?**

There is nothing to be disliked, but yes it's quite expensive.

**Recommendations to others considering Zscaler Internet Access:**

It's best in market.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Day to Day Business

  ### 50. Zscaler, Great Suite, brings everything together

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** January 28, 2020

**What do you like best about Zscaler Internet Access?**

The ability to control all your config setting / security settings in 1 management Platform.  Bringing protection and reassurance together in the suite.

**What do you dislike about Zscaler Internet Access?**

Was a bit slow years ago but lots of improvements show its the leader in the field

**Recommendations to others considering Zscaler Internet Access:**

Research what you already do, what great benifits you can get and impliment as much as you can in the initial project, better for your own company.

**What problems is Zscaler Internet Access solving and how is that benefiting you?**

Secure Internet Gateway, protection of endpoints from the risks associated with internet connectivity, Bandwidth Control, Corporate Legal obligations with URL filtering.


## Zscaler Internet Access Discussions
  - [What is Zscaler Internet Access used for?](https://www.g2.com/discussions/what-is-zscaler-internet-access-used-for) - 1 comment

- [View Zscaler Internet Access pricing details and edition comparison](https://www.g2.com/products/zscaler-internet-access/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-22+12%3A51%3A53+-0500&secure%5Bsession_id%5D=1f39d923-23d9-4df4-a64d-d4f083d5bbc8&secure%5Btoken%5D=47b6995e1dfe7f9b3189af289cbcbd0ddbcedd13127aede0057e098dcb5b7046&format=llm_user)
## Zscaler Internet Access Integrations
  - [Azure AD Attributes for Jira](https://www.g2.com/products/azure-ad-attributes-for-jira/reviews)
  - [Bold BI](https://www.g2.com/products/bold-bi/reviews)
  - [DevRev](https://www.g2.com/products/devrev-devrev/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [LogRhythm SIEM](https://www.g2.com/products/exabeam-logrhythm-siem/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [ObjectPrint Cloud](https://www.g2.com/products/objectprint-cloud/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Palo Alto Cortex XSIAM](https://www.g2.com/products/palo-alto-cortex-xsiam/reviews)
  - [PingID](https://www.g2.com/products/ping-identity-pingid/reviews)
  - [Red Canary](https://www.g2.com/products/red-canary/reviews)
  - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews)
  - [SentinelOne Vigilance Respond](https://www.g2.com/products/sentinelone-vigilance-respond/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)

## Zscaler Internet Access Features
**Sandbox**
- Sandbox

**Administration**
- Data Management
- Incident Logs
- Reporting

**Administration**
- Policy Management
- Logging and Reporting
- Application Gateway
- Concurrent Sessions

**Administration**
- Network Segmentation
- Scalability
- Global Access

**Web Content and Traffic Filtering - Secure Web Gateways**
- SSL/TLS Inspection
- Content Filtering
- URL Filtering
- Real-Time Traffic Inspection
- Ad and Tracker Blocking

**Identity and Access Management - Zero Trust Platforms**
- Single sign-on (SSO)
- Multi-factor authentication (MFA)
- Role-based access control (RBAC)
- Identity federation

**Agentic AI - Firewall Software**
- Autonomous Task Execution
- Adaptive Learning

**Components - Secure Service Edge (SSE)**
- Secure Web Gateway (SWG)
- Firewall as a Service
- Zero Trust Network Access (ZTNA)
- Cloud Access Security Broker (CASB)

**Model Protection - AI Security Solutions**
- Input Hardening
- Input/Output Inspection
- Integrity Monitoring
- Model Access Control

**Cloud Visibility**
- Data Discovery
- Cloud Registry
- Cloud Gap Analytics

**Compliance**
- Access Management
- At-Risk Analysis
- DLP Configuration
- Sensitive Data Compliance

**Evaluation**
- Malware Evaluation
- Automatic Submission
- Automatic Evaluation
- Malware Probability Scores

**Governance**
- Access Control
- Compliance
- Data Visibility

**Functionality**
- Virtual Private Network (VPN)
- Antivirus
- URL Filtering
- Availability

**Protection**
- Policy Enforcement
- Security Audit
- Access Control
- User Authentication

**Data Protection and Loss Prevention - Secure Web Gateways**
- Data Loss Prevention (DLP)
- Phishing Protection
- Malware Protection
- Cloud Access Security

**Security - Zero Trust Platforms**
- Encryption
- Endpoint detection and response (EDR)
- Device posture assessment
- Micro-segmentation
- Zero trust network access (ZTNA)

**Artificial Intelligence -Secure Service Edge (SSE)**
- Automation
- Predictive Capabilities
- Real-Time Threat Detection

**Runtime Monitoring - AI Security Solutions**
- AI Behavior Anomaly Detection
- Audit Trail

**Security**
- Data Security
- Data loss Prevention

**Administration**
- Database Management
- Deduplication 
- Backup
- API / integrations

**Security**
- Encryption
- Endpoint Intelligence
- Activity Monitoring
- Breach Detection

**Monitoring**
- Load Balancing
- Continuous Analysis
- Intrusion Prevention
- Intrusion Detection

**Monitoring**
- Compliance Monitoring
- Vulnerability Monitoring
- Configuration Monitoring
- Observability

**Access Control and Authentication - Secure Web Gateways**
- Application Control
- Authentication and Access Control
- User and Group Policies

**Data Security - Zero Trust Platforms**
- Data loss prevention (DLP)
- Data classification

**Agentic AI - Secure Service Edge (SSE)**
- Decision Making
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Policy Enforcement and Compliance - AI Security Solutions**
- Scalable Governance
- Integrations
- Shadow AI
- Policy‑as‑Code for AI Assets

**Identity**
- SSO
- Governance

**Security **
- Multi-Factor Authentication
- Data Transport
- Data Types
- Security Tools

**Generative AI**
- AI Text Summarization

**Performance and Management - Secure Web Gateways**
- Customizable Policy Enforcement
- Bandwidth Management
- Integration Capabilities
- Reporting and Logging
- Threat Intelligence Integration

**Application Visibility - Zero Trust Platforms**
- API support
- Application-level controls
- Secure application access
- User and entity behavior analytics (UEBA)
- Continuous monitoring

**Artificial Intelligence - Firewall**
- AI Firewall

**Reporting and Policies - Zero Trust Platforms**
- Policy automation
- Regulatory compliance
- Cross-platform compatibility
- Policy enforcement
- Comprehensive reporting

**Agentic AI - Zero Trust Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

## Top Zscaler Internet Access Alternatives
  - [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) - 4.5/5.0 (223 reviews)
  - [Netskope One Platform](https://www.g2.com/products/netskope-one-platform/reviews) - 4.4/5.0 (80 reviews)
  - [Absolute Secure Access](https://www.g2.com/products/absolute-secure-access/reviews) - 4.7/5.0 (224 reviews)

