--- title: Zscaler Internet Access Reviews meta\_title: 'Zscaler Internet Access Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 289 reviews by the users' company size, role or industry to find out how Zscaler Internet Access works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 289 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Web Security url: https://www.g2.com/categories/web-security --- ### Zscaler Internet Access Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **robust security** of Zscaler Internet Access, ensuring safety while enhancing internet performance seamlessly. [(47 mentions)](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858667&qs=pros-and-cons#reviews) Users commend the **robust internet security** of Zscaler Internet Access, enabling safe and fast access from anywhere. [(46 mentions)](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858703&qs=pros-and-cons#reviews) Users appreciate the **security and reliable access** Zscaler Internet Access provides without relying on traditional VPNs. [(40 mentions)](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858033&qs=pros-and-cons#reviews) Users value the **cloud-native security and zero-trust architecture** of Zscaler Internet Access, enhancing secure web access effortlessly. [(26 mentions)](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858660&qs=pros-and-cons#reviews) Users commend the **strong email security** of Zscaler Internet Access, ensuring protection across all user environments seamlessly. [(26 mentions)](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858902&qs=pros-and-cons#reviews) Users experience **slow performance** with Zscaler Internet Access, particularly affecting certain applications and websites under specific conditions. [(27 mentions)](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858184&qs=pros-and-cons#reviews) Users find the **complex implementation** of Zscaler Internet Access challenging, requiring significant time and training for effective use. [(24 mentions)](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858525&qs=pros-and-cons#reviews) Users find the **complex configuration** of Zscaler Internet Access challenging, especially during initial setup and advanced policy management. [(22 mentions)](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858381&qs=pros-and-cons#reviews) Users encounter **connection issues** with Zscaler Internet Access, including latency and reduced internet speeds affecting performance. [(22 mentions)](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858477&qs=pros-and-cons#reviews) Users experience **decreased internet speeds** and occasional performance issues, impacting overall network efficiency while using Zscaler. [(18 mentions)](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858634&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Zscaler Internet Access ##### 1. Security Users value the **robust security** of Zscaler Internet Access, ensuring safety while enhancing internet performance seamlessly. [ See 47 mentions ](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858667&qs=pros-and-cons#reviews) See Related User Reviews ![Amr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amr A.") AA Amr A. Small-Business (50 or fewer emp.) 5.0/5 "Secure and Reliable, but Speed Could Improve" What do you like about Zscaler Internet Access? I find Zscaler Internet Access to be very good and safe. I like that it is very safe and fast authenticated, which is important to me. The installatio KT Kilani t. 4.0/5 "Flexible and Reliable Internet Control" What do you like about Zscaler Internet Access? I like that Zscaler Internet Access is flexible in blocking. I also value the cloud application control feature. ##### 2. Internet Security Users commend the **robust internet security** of Zscaler Internet Access, enabling safe and fast access from anywhere. [ See 46 mentions ](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858703&qs=pros-and-cons#reviews) See Related User Reviews ![Amr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amr A.") AA Amr A. Small-Business (50 or fewer emp.) 5.0/5 "Secure and Reliable, but Speed Could Improve" What do you like about Zscaler Internet Access? I find Zscaler Internet Access to be very good and safe. I like that it is very safe and fast authenticated, which is important to me. The installatio ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Cloud-Native Zero-Trust Security with Powerful Policy Control" What do you like about Zscaler Internet Access? What I like most about Zscaler Internet Access is its cloud-native security model and strong zero-trust architecture. It provides secure web access wi ##### 3. Protection Users appreciate the **security and reliable access** Zscaler Internet Access provides without relying on traditional VPNs. [ See 40 mentions ](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858033&qs=pros-and-cons#reviews) See Related User Reviews ![Amr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amr A.") AA Amr A. Small-Business (50 or fewer emp.) 5.0/5 "Secure and Reliable, but Speed Could Improve" What do you like about Zscaler Internet Access? I find Zscaler Internet Access to be very good and safe. I like that it is very safe and fast authenticated, which is important to me. The installatio KT Kilani t. 4.0/5 "Flexible and Reliable Internet Control" What do you like about Zscaler Internet Access? I like that Zscaler Internet Access is flexible in blocking. I also value the cloud application control feature. ##### 4. Cloud Services Users value the **cloud-native security and zero-trust architecture** of Zscaler Internet Access, enhancing secure web access effortlessly. [ See 26 mentions ](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858660&qs=pros-and-cons#reviews) See Related User Reviews KT Kilani t. 4.0/5 "Flexible and Reliable Internet Control" What do you like about Zscaler Internet Access? I like that Zscaler Internet Access is flexible in blocking. I also value the cloud application control feature. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Cloud-Native Zero-Trust Security with Powerful Policy Control" What do you like about Zscaler Internet Access? What I like most about Zscaler Internet Access is its cloud-native security model and strong zero-trust architecture. It provides secure web access wi ##### 5. Email Security Users commend the **strong email security** of Zscaler Internet Access, ensuring protection across all user environments seamlessly. [ See 26 mentions ](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858902&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Cloud-Native Zero-Trust Security with Powerful Policy Control" What do you like about Zscaler Internet Access? What I like most about Zscaler Internet Access is its cloud-native security model and strong zero-trust architecture. It provides secure web access wi KS Kartikeya Sharma S. 4.0/5 "Robust Cloud Security, Slight Learning Curve" What do you like about Zscaler Internet Access? I like how Zscaler Internet Access provides security without adding complexity for users or administrators due to its cloud-based architecture. It's g ### 5 Cons or Disadvantages of Zscaler Internet Access ##### 1. Slow Performance Users experience **slow performance** with Zscaler Internet Access, particularly affecting certain applications and websites under specific conditions. [ See 27 mentions ](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858184&qs=pros-and-cons#reviews) See Related User Reviews ![Ahmed M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmed M.") AM Ahmed M. Small-Business (50 or fewer emp.) 3.5/5 "Good for Accessing Websites Abroad, Easy to Download on My Phone" What do you dislike about Zscaler Internet Access? Some users report slower internet speeds after routing traffic through Zscaler’s cloud proxy. Why it happens: All traffic is inspected and routed th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Cloud-Native Zero-Trust Security with Powerful Policy Control" What do you dislike about Zscaler Internet Access? One area for improvement would be the initial setup and policy configuration, which can be complex for new administrators. The interface is powerful b ##### 2. Complex Implementation Users find the **complex implementation** of Zscaler Internet Access challenging, requiring significant time and training for effective use. [ See 24 mentions ](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858525&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Cloud-Native Zero-Trust Security with Powerful Policy Control" What do you dislike about Zscaler Internet Access? One area for improvement would be the initial setup and policy configuration, which can be complex for new administrators. The interface is powerful b KS Kartikeya Sharma S. 4.0/5 "Robust Cloud Security, Slight Learning Curve" What do you dislike about Zscaler Internet Access? One area that could be improved in Zscaler Internet Access is troubleshooting and issue resolution. At times, identifying the exact reason why certain ##### 3. Complex Configuration Users find the **complex configuration** of Zscaler Internet Access challenging, especially during initial setup and advanced policy management. [ See 22 mentions ](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858381&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Cloud-Native Zero-Trust Security with Powerful Policy Control" What do you dislike about Zscaler Internet Access? One area for improvement would be the initial setup and policy configuration, which can be complex for new administrators. The interface is powerful b KS Kartikeya Sharma S. 4.0/5 "Robust Cloud Security, Slight Learning Curve" What do you dislike about Zscaler Internet Access? One area that could be improved in Zscaler Internet Access is troubleshooting and issue resolution. At times, identifying the exact reason why certain ##### 4. Connection Issues Users encounter **connection issues** with Zscaler Internet Access, including latency and reduced internet speeds affecting performance. [ See 22 mentions ](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858477&qs=pros-and-cons#reviews) See Related User Reviews ![Ahmed M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmed M.") AM Ahmed M. Small-Business (50 or fewer emp.) 3.5/5 "Good for Accessing Websites Abroad, Easy to Download on My Phone" What do you dislike about Zscaler Internet Access? Some users report slower internet speeds after routing traffic through Zscaler’s cloud proxy. Why it happens: All traffic is inspected and routed th ![Amr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amr A.") AA Amr A. Small-Business (50 or fewer emp.) 5.0/5 "Secure and Reliable, but Speed Could Improve" What do you dislike about Zscaler Internet Access? I sometimes experience low internet speed while using it, and some websites don't open. ##### 5. Internet Connectivity Users experience **decreased internet speeds** and occasional performance issues, impacting overall network efficiency while using Zscaler. [ See 18 mentions ](https://www.g2.com/products/zscaler-internet-access/reviews?filters%5Bsentiment_snippet%5D=1858634&qs=pros-and-cons#reviews) See Related User Reviews ![Ahmed M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmed M.") AM Ahmed M. Small-Business (50 or fewer emp.) 3.5/5 "Good for Accessing Websites Abroad, Easy to Download on My Phone" What do you dislike about Zscaler Internet Access? Some users report slower internet speeds after routing traffic through Zscaler’s cloud proxy. Why it happens: All traffic is inspected and routed th ![Amr A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amr A.") AA Amr A. Small-Business (50 or fewer emp.) 5.0/5 "Secure and Reliable, but Speed Could Improve" What do you dislike about Zscaler Internet Access? I sometimes experience low internet speed while using it, and some websites don't open. ![Verified User in Computer Networking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Networking") UC Verified User in Computer Networking Enterprise (\> 1000 emp.) 8/11/2026 "Reliable security that works quietly in the Background" 4.5/5 What do you like best about Zscaler Internet Access? Frm my experience, I'd say the best part of zscaler internet access is that it's ease of use. Once it is active, it runs in the background & provides a secure access to websites and Applications in my work pc. As an end user I don't need to manage complex settings, which makes it's convenient. Review collected by and hosted on G2.com. What do you dislike about Zscaler Internet Access? Zscaler works generally well in background, but the application provides a very little to no information when a website is restricted or a connection fails. I may like if more detailed notification and simple troubleshooting guide help users understand the issue well, before reaching to IT support. Review collected by and hosted on G2.com. What problems is Zscaler Internet Access solving and how is that benefiting you? This application helps protect my work pc every time by securing Internet & cloud applications access N blocking potential unsafe traffic. On this note, benefits me to use websites work applications securely without needing to manage complicated security settings. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Thathvesh J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thathvesh J.") TJ Thathvesh J. Business Development Representative Enterprise (\> 1000 emp.) 7/28/2026 "Easy to Use, Seamless Integrations with Zscaler" 4/5 What do you like best about Zscaler Internet Access? Zscaler is very easy to access and use on a regular basis. Integrations with the system is also very seamless and easy flowing. Problems come with connections sometime, but apart from that, it is a really good tool. Review collected by and hosted on G2.com. What do you dislike about Zscaler Internet Access? Connection disruptions frequently at the start of the system is where I face major problems. It also hampers my productivity since I am not able to connect to the internet when I should be. Review collected by and hosted on G2.com. What problems is Zscaler Internet Access solving and how is that benefiting you? Using the company provided network and also ensuring that I do not visit any pirated sites, which might lead to hacking of any sort. Good firewall is being established and Zscaler is doing a good job with that. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Josiah G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josiah G.") JG Josiah G. Incident Manager Information Technology and Services Mid-Market (51-1000 emp.) 7/23/2026 "Simplifies Security Management, Robust Yet Needs Better Troubleshooting" 4.5/5 What do you like best about Zscaler Internet Access? I use Zscaler Internet Access to secure our users to the internet and protect them against malicious websites, improving visibility into internet activity. I like that it helps us protect users from phishing, malware, and unsafe websites without relying on traditional security appliances. Zscaler simplifies secure access for our remote users, which is particularly useful with work-at-home setups. What I like about Zscaler is how easy it is to manage, how it consistently protects users wherever they work, and its scalability. The centralized management makes it simple to apply and update security policies across all users, reducing administrative effort and helping maintain a consistent security posture. The initial setup was straightforward, and although configuring policies took some planning, overall, the implementation was smooth. I also appreciate that it provides strong security and is easy to manage. Review collected by and hosted on G2.com. What do you dislike about Zscaler Internet Access? I find the troubleshooting experience could be improved because it takes time to identify the cause of blocked traffic. I feel logs can be overwhelming for new admins. Review collected by and hosted on G2.com. What problems is Zscaler Internet Access solving and how is that benefiting you? I use Zscaler Internet Access to secure users against phishing, malware, and unsafe websites, enhancing security without traditional appliances. It simplifies secure access for remote users and helps us maintain a consistent security posture with centralized management, reducing administrative effort. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Megha C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Megha C.") MC Megha C. Developer Mid-Market (51-1000 emp.) 7/22/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Zscaler Internet Access Delivers Strong Cloud Security and Easy Centralized Management" 5/5 What do you like best about Zscaler Internet Access? What I like best about Zscaler Internet Access is its cloud-based security, which allows users to securely access the internet from anywhere without relying on a traditional VPN. It provides strong web filtering, malware protection, SSL inspection, and data loss prevention while maintaining good performance. It is also easy to manage through a centralized dashboard and helps enforce consistent security policies for all users. Review collected by and hosted on G2.com. What do you dislike about Zscaler Internet Access? Sometimes policy configuration and troubleshooting can be complex, especially for new users. SSL inspection may occasionally cause compatibility issues with certain applications or websites, and troubleshooting blocked traffic can take time. The licensing cost can also be high for some organizations. Review collected by and hosted on G2.com. What problems is Zscaler Internet Access solving and how is that benefiting you? Zscaler Internet Access helps secure internet access for users working from any location without relying on a traditional VPN. It protects against malware, phishing, and malicious websites, enforces web security policies, and provides secure access to cloud applications. This improves security, reduces the risk of cyber threats, and allows users to work remotely with a consistent and secure experience. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Renzo C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renzo C.") RC Renzo C. SAP Global Automation Lead Enterprise (\> 1000 emp.) 7/30/2026 "Friendly, Complete Tool for Harmonized Firewall & Proxy Management" 4/5 What do you like best about Zscaler Internet Access? Its good and friendly, a very complete tool for the users. Manages firewalls and proxies in a very harmonized way. Provides user SSO identifications, that is a very good plus Review collected by and hosted on G2.com. What do you dislike about Zscaler Internet Access? Sometimes proxies are not so clear, so when it comes to new systems, you need to bypass their proxy with a specific configuration. That can block or slow down some user processes. Review collected by and hosted on G2.com. What problems is Zscaler Internet Access solving and how is that benefiting you? It allows the use of a Global VPN without having to sign in to a separate service, which helps improve PC security for all users across a global company. It also supports early authentication, so certain services can be brought into the VPN before sign-in. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") UR Verified User in Research Enterprise (\> 1000 emp.) 7/12/2026 "Cloud-Native Security and Seamless, Scalable Web Access Without VPNs" 5/5 What do you like best about Zscaler Internet Access? Zscaler Internet Access's cloud-native security and safe web access without the need for conventional VPNs are what I find most appealing. It maintains a flawless user experience while offering reliable defense against viruses, online dangers, and illegal access. Users can be easily secured no matter where they are because to the scalability and centralized policy management. Review collected by and hosted on G2.com. What do you dislike about Zscaler Internet Access? The complexity of policy configuration and troubleshooting, particularly in big contexts, is a disadvantage of Zscaler Internet Access. Traffic inspection can occasionally cause a small amount of latency, and a thorough log examination may be necessary to identify access problems. Additionally, the reporting interface could be easier to use for routine administrative tasks. Review collected by and hosted on G2.com. What problems is Zscaler Internet Access solving and how is that benefiting you? By offering cloud-based secure online gateway, threat protection, and zero trust access, Zscaler Internet Access addresses the problem of protecting customers' internet access regardless of their location. It helps me by providing safe access to the internet and business apps, lowering the possibility of cyberattacks, removing the need for conventional VPNs in many situations, and guaranteeing a reliable, secure experience whether I'm working remotely or from the office. Review collected by and hosted on G2.com. Show More 7/15/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Priyam P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priyam P.") PP Priyam P. Security Analysist Small-Business (50 or fewer emp.) 7/15/2026 "Revolutionized Secure Internet Access with Cloud Scalability" 4/5 What do you like best about Zscaler Internet Access? I really like Zscaler Internet Access's cloud-native scalability, which means we don't need to worry about capacity planning or hardware refresh cycles; everything scales up on Zscaler's end. The global presence of data centers ensures low-latency access no matter where our users connect from. Having a unified console is fantastic because it centralizes policy management across web, cloud app, and threat protection, eliminating the need to manage multiple tools. The strong threat intelligence is great; the real-time updates in the cloud mean a threat detected for one customer can help protect others. I appreciate the seamless user experience, where security operates quietly in the background without noticeable slowdowns, which is a big improvement over clunky VPN clients. Lastly, the granular policy control is incredibly useful, allowing different rules for different user groups rather than a one-size-fits-all approach. Review collected by and hosted on G2.com. What do you dislike about Zscaler Internet Access? I find troubleshooting complex because when issues arise, it's tough to determine if it's the Zscaler Internet Access policy, SSL inspection, or the app itself causing the problem. I experience SSL inspection breakage with apps that use certificate pinning, which requires ongoing manual bypass rule maintenance. The learning curve for admins is steep because the policy engine's flexibility can lead to rule conflicts, and tuning takes time. I also feel that the cost at scale can be high due to the licensing structure, which isn't always clearly presented upfront. The documentation and support sometimes don't keep up with new features, leading to slow ticket resolution for unusual issues. Lastly, I find the onboarding process can be more challenging than anticipated, particularly with PAC file and agent deployment in large fleets. Review collected by and hosted on G2.com. What problems is Zscaler Internet Access solving and how is that benefiting you? I use Zscaler Internet Access to secure internet traffic with zero-trust policies, cut latency, ensure consistent policy enforcement, reduce hardware dependency, and gain visibility into unsanctioned app usage. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Leo G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leo G.") LG Leo G. Senior Sales Engineer Enterprise (\> 1000 emp.) 8/5/2026 "Secure Internet Access Made Easy—Especially for Travel" 5/5 What do you like best about Zscaler Internet Access? It makes easy when it comes to secure my internet access, over all when I travel. This is key as because we use so many apps it ensure to tunnel all the data through a secure route Review collected by and hosted on G2.com. What do you dislike about Zscaler Internet Access? Sometimes it makes me wonder how the data flows, but I guess this is more due to the admin. It would be helpful to have an indicator I can always see. Review collected by and hosted on G2.com. What problems is Zscaler Internet Access solving and how is that benefiting you? For the business it helps to secure the internet access of some of the key workers, even if they are spread across the world. It is also multi OS, which is important. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![JENNIEL P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JENNIEL P.") JP JENNIEL P. Bookkeeper Small-Business (50 or fewer emp.) 8/3/2026 "Great Cloud Security and Fast Direct-to-App Access" 5/5 What do you like best about Zscaler Internet Access? Fast, reliable security without the VPN headaches. ZIA routes users directly to the web and cloud apps securely from anywhere, cutting out slow data center backhauling and eliminating bulky hardware. Review collected by and hosted on G2.com. What do you dislike about Zscaler Internet Access? It slows down connections sometimes and breaks developer tools like Docker or Python because of its strict SSL checks. Setting up bypass rules in PAC files is a headache, and they nickle-and-dime you—a lot of basic features end up locked behind expensive add-on tiers. Review collected by and hosted on G2.com. What problems is Zscaler Internet Access solving and how is that benefiting you? ZIA solves the nightmare of slow corporate VPNs and the hassle of managing physical security boxes. Instead of dragging all user traffic back through a central data center, it secures everyone directly in the cloud wherever they happen to be working. For us, that means remote employees get fast, direct access to web apps without sacrificing security or forcing us to maintain expensive hardware. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite IK IMTHIYAZ K. Channel Manager Financial Services Enterprise (\> 1000 emp.) 7/10/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Excellent Cloud-Delivered VPN for Zero Trust and Hybrid Work Security" 5/5 What do you like best about Zscaler Internet Access? Zscaler Internet Access is Zscaler's cloud-delivered Secure Web Gateway and Secure Service Edge solution that secures users internet traffics. It is used by enterprises adopting Zero Trust security and hybrid work models its an excellent VPN to secure the data from hackers Review collected by and hosted on G2.com. What do you dislike about Zscaler Internet Access? When applications stop working due to security policies or SSL inspection, identifying the exact cause can be difficult. Costs can increase significantly for large deployments, its an disadvantage that its powerful security comes with higher complexity, potential latency from traffic inspection, and premium licensing costs. Review collected by and hosted on G2.com. What problems is Zscaler Internet Access solving and how is that benefiting you? Zscaler Internet access remains one of the best Secure Web Gateway and SSE products in 2026. While deployment complexity and licensing costs may be concerns Review collected by and hosted on G2.com. 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