Best Software for 2025 is now live!
Save to My Lists
Paid
Claimed

Zscaler Internet Access Reviews & Product Details - Page 3

Zscaler Internet Access Overview

What is Zscaler Internet Access?

Zscaler Internet Access™ (ZIA) is the world’s leading secure web gateway (SWG), delivering cloud native, AI-powered cyberthreat protection and zero trust access to the internet and SaaS apps. Enterprises worldwide have spent billions on firewalls, yet breaches are increasing. The problem is simple: traditional firewall-centric architectures are no longer effective against cyberthreats. Built on the principle of least privilege, Zscaler’s proxy architecture enables full TLS/SSL inspection at scale, with connections brokered between users and applications based on identity, context, and business policies. Benefits: • Prevent cyberthreats and data loss with AI: Protect your organization against advanced threats with a suite of AI-powered cyberthreat and data protection services, enriched by real-time updates sourced from 500 trillion daily threat signals from the world’s largest security cloud. • Get an unmatched user experience: Get the world’s fastest internet and SaaS experience (up to 40% faster than legacy security architectures) to boost productivity and increase business agility. • Modernize your security architecture: Realize 139% ROI with Zscaler by replacing 90% of your costly, complex, and slow appliances with a fully cloud-native zero trust platform.

Zscaler Internet Access Details
Product Website
Languages Supported
German, English, French, Japanese, Spanish, Chinese (Traditional)
Show LessShow More
Product Description

Zscaler Internet Access delivers the complete security stack as a service from the cloud.


Seller Details
Seller
Zscaler
Company Website
Year Founded
2008
HQ Location
San Jose, California
Twitter
@zscaler
16,372 Twitter followers
LinkedIn® Page
www.linkedin.com
8,427 employees on LinkedIn®
Ownership
NASDAQ:ZS
Total Revenue (USD mm)
$302
Description

Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.


ZI
Overview Provided by:

Recent Zscaler Internet Access Reviews

Ankit S.
AS
Ankit S.Small-Business (50 or fewer emp.)
4.5 out of 5
"Reliable and Secure Internet Access Solution"
Construction is a breeze, thanks to online performance focused on seamless delivery and unobtrusive security implemented with cutting-edge methods,...
Akshay K.
AK
Akshay K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Recommend Zscaler internet Access."
It is easy to use and the implimentation with good integration.
sachin g.
SG
sachin g.Small-Business (50 or fewer emp.)
4.5 out of 5
"Having Secure Internet Access for My Team"
What i like about Zscaler Internet Access is that it provides security and it's very easy to use. I was able to monitor and filter traffic in real ...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Zscaler Internet Access Media

Product Demo
Play Zscaler Internet Access Video
Product Demo
Customer Story
Play Zscaler Internet Access Video
Customer Story
Customer Story
Play Zscaler Internet Access Video
Customer Story

Official Downloads

Answer a few questions to help the Zscaler Internet Access community
Have you used Zscaler Internet Access before?
Yes

116 Zscaler Internet Access Reviews

4.4 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
116 Zscaler Internet Access Reviews
4.4 out of 5
116 Zscaler Internet Access Reviews
4.4 out of 5

Zscaler Internet Access Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zscaler Internet AccessQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Kunal G.
KG
Core Engineering Software Developer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Internet Access?

Seamless internet access management, VPN Services for corporate internet access, and firewall capabilities, Zscaler is quite user-friendly. It helps to centralize all network-related provisions for personal and corporate use. The tech behind it is also pretty fascinating! Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

Sometimes I have faced frequent disconnections from the VPN due to corrupted configs. Can get annoying. Usually, a restart of the app fixes it. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

1. Security as a Service (SaaS):

Zscaler offers Security as a Service (SaaS), providing a comprehensive set of security functionalities, including web security, firewall, sandboxing, data loss prevention, and more. This centralized approach simplifies security management and ensures that all users are protected by the latest threat intelligence.

2. Secure Access to Applications:

Zscaler enables secure access to applications, regardless of the user's location. This is particularly beneficial for organizations with a distributed workforce or those leveraging cloud-based applications. Zscaler's secure access capabilities help protect sensitive data and ensure a consistent user experience.

3. Compliance and Reporting:

Zscaler assists organizations in meeting regulatory compliance requirements by providing detailed reporting and auditing capabilities. IT administrators can generate reports on user activity, policy enforcement, and threat incidents to demonstrate compliance with industry regulations.

4. Integrated Security Stack:

Zscaler integrates multiple security functions into a unified platform, eliminating the need for organizations to manage and maintain multiple standalone security solutions. This integrated approach simplifies the security infrastructure and enhances overall operational efficiency. Review collected by and hosted on G2.com.

nirmal b.
NB
Information Technology Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Zscaler Internet Access?

Data is encypted as all the data flows through Zscaler. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

Witin 1 second of Internet fluctuation Zscaler gets disconnected. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

It is protecting Data, it is secure, it has good cloud security. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zscaler Internet Access?

Easy to build and configure. Greatly improves internet and SaaS security for organisations. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

API documentation. Required parameters are not defined clearly. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

Internet and SaaS security, identity-based policies, IP based traffic to vendor (SIPA). Saves a lot of money to have these as a service and not spend more money to build it on your own. Review collected by and hosted on G2.com.

Ronit J.
RJ
Design Engineer-Research & Development
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Internet Access?

The best thing about Zscalar is its ability to automatically connect to internet making it easy to use and implement /integrate to the system. It not only secures from non trusted internet sources but also secures from cyber attacks and data security. Office laptop users uses it daily and when any problem occures, Zscalar has got excellent custome support which help in case of any issues. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

There is nothing to dislike about Zscalar. It is one the most reliable application for the organizations to enhance their data security. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

Being an engineer in a renowed company, there is much of a important data which is confidential and thus it is required to safe. Zscalar provides the best solution by secure connection to internet, data security and safety from cyber attacks. Review collected by and hosted on G2.com.

Sarthak C.
SC
Assistant System Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Products used within Zscaler Cloud Security Platform: Zscaler Internet Access, Zscaler Private Access
What do you like best about Zscaler Cloud Security Platform?

Zscaler cloud security gives unparalleled protection with ease of use and it's integration with different platforms is make it's unique. Since,It has got some industry best features in it, it promises best protection among all. They have got a good customer support team. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Cloud Security Platform?

Few users might get some issue with pricing. The cost might be a factor that potential users need to carefully weigh against their budget constraints. Review collected by and hosted on G2.com.

What problems is Zscaler Cloud Security Platform solving and how is that benefiting you?

It helps in web filtering, threath intelligence and has a diverse security approach. It has helped me in safgaurding digital assets. Team has recently shifted to zscaler private access and it is seamless and less time consuming. Review collected by and hosted on G2.com.

Dianne A.
DA
Sales Development Representative
Outsourcing/Offshoring
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Products used within Zscaler Cloud Security Platform: Zscaler Internet Access, Zscaler Cloud Platform
What do you like best about Zscaler Cloud Security Platform?

The best thing about Zscaler is its security. It is actually a platform for you to access your internal network wherever you are and on any computer as long as you are connected to the internet. Like in the office, whenever I transfer workstation, I need to login to Zscaler for me to access my login credentials. Imagine without this platform, how can a specific company access their internal network securely? That is how helpful Zscaler is. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Cloud Security Platform?

Each platform or tool has its downside. For me, the only thing I noticed in Zscaler is sometimes, it’s not launching but that is actually depends on your internet speed so I can’t say that it is a Zscaler issue at all. Overall, I can say that Zscaler is very reliable and helpful to every organization and businesses in terms of security Review collected by and hosted on G2.com.

What problems is Zscaler Cloud Security Platform solving and how is that benefiting you?

Zscaler made me feel secure and I have a peace of mind that no one can access my credentials in the office aside from me. Also, aside from security, it also saves our connection as it can also be used to connect to the internet then be connected to the company’s entire internal network. Review collected by and hosted on G2.com.

prerna s.
PS
Web Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Zscaler Internet Access?

I like Zscaler Internet Access because it gives strong security against cyber threats. It is easy to scale up and also management console is simple. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

I find it little complicated to set up because it takes a lot of time. Sometimes it's slow, especially when many people are using it. Also, understanding the pricing is a bit confusing. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

It helps us stay safe from cyber threats like viruses and hacking. It protects our data and makes sure we can work without any worries. This keeps us productive and helps us keep our customers' trust. Review collected by and hosted on G2.com.

Abhishek Kumar M.
AM
Lead Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Internet Access?

Users often praise Zscaler Internet Access for its comprehensive cloud security, seamless integration, and effective protection against evolving online threats.Additionally, its user-friendly interface, scalability to meet varying organizational needs, and efficient management of internet traffic contribute to the positive feedback. The real-time threat intelligence and global coverage further enhance its appeal as a reliable cybersecurity solution. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

Some users express concerns about Zscaler Internet Access pricing, as it can be perceived as relatively high compared to other solutions. Additionally, there have been occasional reports of performance issues, although these experiences may vary based on individual setups and configurations.

Furthermore, users have mentioned a learning curve during the initial implementation phase, and occasional challenges in fine-tuning policies to specific organizational requirements. Customer support experiences also vary, with some users expressing the need for more responsive assistance in certain situations. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

I uses Zscaler Internet Access personally, and it is designed to solve cybersecurity challenges for organizations. It benefits users by providing a cloud-based security solution that helps protect against online threats, ensures secure internet access, and allows for the enforcement of security policies. This can lead to improved overall cybersecurity posture, reduced risks of data breaches, and enhanced control over internet traffic for businesses.

Zscaler offers several benefits, including:

Cloud-Based Security: Zscaler provides security services from the cloud, eliminating the need for on-premises hardware and reducing maintenance overhead.

Comprehensive Threat Protection: It offers a range of security features such as web filtering, antivirus protection, sandboxing, and data loss prevention to safeguard against diverse online threats.

Secure Access to Applications: Zscaler ensures secure access to applications, whether they are hosted in the cloud or on-premises, helping organizations embrace digital transformation securely.

Global Coverage: With a widespread network of data centers, Zscaler provides reliable and low-latency access globally, enhancing user experience regardless of geographical location.

User-Friendly Interface: The platform typically offers an intuitive interface for administrators, making it easier to manage and customize security policies according to organizational needs.

Scalability: Zscaler can scale to meet the needs of both small businesses and large enterprises, offering flexibility as organizations grow.

Reduced Complexity: By consolidating various security functions in the cloud, Zscaler simplifies security architecture and reduces the complexity of managing multiple point solutions.

Real-Time Threat Intelligence: Zscaler leverages real-time threat intelligence, enabling quick responses to emerging cybersecurity threats and enhancing overall security effectiveness.

It's important to note that the specific benefits experienced can vary based on the organization's requirements and how well Zscaler is integrated into its overall cybersecurity strategy. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Zscaler Internet Access?

The ability to restrict internet access by filtering malicious traffic/Content filtration

Securing the internet access

Creating custom policies for the internet access

Ease of usage to the user and for the admin Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

Falsely detecting well-known legit URLs as malicious

Support from the TAC must be improved

Pricing of the tool is high

Sometimes the websites take longer time to load with Zscaler Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

The users have the company assets with them while in the company network, the firewall has the internet securities implemented but when the user uses the public internet or the home network their devices can be vulnerable when malicious URLs are accessed unknowingly, and Zsclaer fixes this issues by providing internet security.

Every user in the orgamization don't required everthing available in the Internet so for providing user based access/restriction Zscaler is helpful Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zscaler Cloud Security Platform?

Zscaler is a comprehensive cloud security platform that provides robust protection for users, workloads, and devices. It employs Zero Trust Networking Access (ZTNA) for secure connectivity and offers full TLS/SSL inspection for data protection. Zscaler is user-friendly, scalable, and reduces management overhead. It leverages automation for security and offers real-time malware detection. By providing fast, secure app access, it enhances user productivity. Its effectiveness, however, depends on its implementation within an organization's IT infrastructure. provides excellent customer support as well as frequency of use and is easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Cloud Security Platform?

While Zscaler offers robust cloud security, it has some downsides. Users have reported slow system operation and inconsistent SSL support for some URLs. The platform's extensive features can be overwhelming, leading to underutilization. As a cloud-based platform, Zscaler's performance is dependent on reliable internet connectivity, and any disruption can impact its functionality. These factors should be considered when evaluating Zscaler. Review collected by and hosted on G2.com.

What problems is Zscaler Cloud Security Platform solving and how is that benefiting you?

Zscaler Cloud Security Platform addresses key business challenges. It provides visibility into application usage, manages insecure configurations, and controls risky contexts and applications. It tackles cloud security issues that traditional on-premises technologies can't handle. Zscaler also manages entitlements using a Cloud Infrastructure Entitlements Management (CIEM) solution. These capabilities enhance security, simplify connectivity, and improve performance, making Zscaler a valuable tool for businesses. Review collected by and hosted on G2.com.