--- title: Zscaler Internet Access Reviews meta_title: 'Zscaler Internet Access Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 211 reviews by the users' company size, role or industry to find out how Zscaler Internet Access works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 211 scale: '5' date_modified: '2026-07-17' parent_category: name: Web Security url: https://www.g2.com/categories/web-security --- # Zscaler Internet Access Reviews **Vendor:** Zscaler **Category:** [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways) **Average Rating:** 4.4/5.0 **Total Reviews:** 211 ## About Zscaler Internet Access Zscaler Internet Access™ (ZIA) is the world’s leading cloud-native secure access solution that protects users, devices, and data by securing all internet traffic, regardless of location. Leveraging cloud native, AI-powered cyberthreat protection and zero trust access to the internet and SaaS apps, ZIA ensures fast, direct, and secure connections to the internet and SaaS applications, eliminating the need for traditional on-premises security hardware. With ZIA, you can optimize internet security and user experience while aligning with Zero Trust principles through Zscaler Internet Access. ZIA's advanced features like Secure Web Gateways, DNS Security, Cloud Access Security Broker (CASB), Data Loss Prevention (DLP), Secure Enterprise Browsing, and Cloud Sandboxing provide comprehensive protection against advanced threats such as malware, ransomware, and phishing while safeguarding sensitive corporate data. It combines robust threat prevention with granular policy enforcement to ensure secure, seamless access for users across remote, branch, or hybrid environments. With ZIA, organizations can embrace cloud transformation while leveraging simplified management, reduced complexity, and consistent security across global teams. Key Features and Benefits: • Prevent cyberthreats and data loss with AI: Protect your organization against advanced threats with a suite of AI-powered cyberthreat and data protection services, enriched by real-time updates sourced from 500 trillion daily threat signals from the world’s largest security cloud. • Get an unmatched user experience: Get the world’s fastest internet and SaaS experience—up to 40% faster than legacy security architectures—to boost productivity and increase business agility. • Reduce costs and complexity: Realize 139% ROI with Zscaler by replacing 90% of your costly, complex, and slow appliances with a fully cloud-native zero trust platform. • Secure your hybrid workforce: Empower employees, customers, and third parties to securely access web apps and cloud services from anywhere, on any device—with a great digital experience. • Unify SecOps and NetOps Efforts: Drive faster, more collaborative security outcomes with shared tooling like real-time traffic insights, API-first integrations, and granular RBAC. • Achieve Total Data and Content Sovereignty: Enforce compliance for secure and localized access without performance tradeoffs using Egress NAT, geolocalized content, and in-country data logging. • Secure AI in Your Environment: Enable the secure use of Microsoft Copilot and other AI applications. • Protect Developer Environments at Scale: Automate SSL/TLS inspection for 30+ developer tools while sandboxing code and unknown or large files with instant AI-verdicts—all without slowing innovation. Zscaler Internet Access is trusted by organizations worldwide to ensure secure, reliable, and fast internet connectivity that supports both modern workflows and digital transformation initiatives." ## Zscaler Internet Access Pros & Cons **What users like:** - Users value the **robust security** of Zscaler Internet Access, ensuring safety while enhancing internet performance seamlessly. (47 reviews) - Users commend the **robust internet security** of Zscaler Internet Access, enabling safe and fast access from anywhere. (46 reviews) - Users appreciate the **security and reliable access** Zscaler Internet Access provides without relying on traditional VPNs. (40 reviews) - Users value the **cloud-native security and zero-trust architecture** of Zscaler Internet Access, enhancing secure web access effortlessly. (26 reviews) - Users commend the **strong email security** of Zscaler Internet Access, ensuring protection across all user environments seamlessly. (26 reviews) - Users appreciate the **ease of use** of Zscaler Internet Access, facilitating seamless management and monitoring of internet access. (24 reviews) - Cloud Technology (20 reviews) - Network Connectivity (20 reviews) - Users highlight **fast and reliable internet access** with Zscaler Internet Access, enhancing overall performance and security. (19 reviews) - Ease of Management (17 reviews) **What users dislike:** - Users experience **slow performance** with Zscaler Internet Access, particularly affecting certain applications and websites under specific conditions. (27 reviews) - Users find the **complex implementation** of Zscaler Internet Access challenging, requiring significant time and training for effective use. (24 reviews) - Users find the **complex configuration** of Zscaler Internet Access challenging, especially during initial setup and advanced policy management. (22 reviews) - Users encounter **connection issues** with Zscaler Internet Access, including latency and reduced internet speeds affecting performance. (22 reviews) - Users experience **decreased internet speeds** and occasional performance issues, impacting overall network efficiency while using Zscaler. (18 reviews) - Complexity (16 reviews) - Users experience **connectivity issues** with Zscaler, including VPN problems and reduced internet speeds on certain networks. (15 reviews) - Difficult Setup (15 reviews) - Users find the **complex setup** of Zscaler Internet Access to be time-consuming and challenging to navigate effectively. (14 reviews) - Expensive (10 reviews) ## Zscaler Internet Access Reviews ### 1. Easy Setup, Reliable Security, Needs Speed Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Leonidas R. | Network Analyst, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Zscaler Internet Access?** I appreciate how Zscaler Internet Access ensures our company's internet users only access secure places, significantly reducing the risk of malware or security breaches. The setup process was impressively easy and straightforward, involving just the configuration of the AD on the central app, which was expertly guided by their provided configuration. I rely on Zscaler Internet Access for robust security features, as it gives confidence that our internet activities are maintained securely. This security focus is paramount for us, helping to ensure that people avoid risky internet places, which has boosted our overall security posture. Additionally, the ease of setting up this software across all our conversations is a significant plus, reinforcing its user-friendly nature and making the application seamless to run. **What do you dislike about Zscaler Internet Access?** Sometimes the internet speed when using Zscaler Internet Access can be noticeably slow compared to the actual speed we experience at the workplace. This discrepancy affects efficiency and productivity. I would appreciate it if Zscaler could work on improving the internet speed to ensure it matches the actual available speeds. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access to ensure secure internet browsing in my company, preventing malware and security breaches, with easy setup and configuration. ### 2. Effective Traffic Control and Audit Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Mahmoud A. | Information Technology Site Lead, Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Zscaler Internet Access?** I use Zscaler Internet Access to control and audit end-user traffic and activity, which are working well for my company. It helps me audit end-user activity in case incidents occur and prevents access to non-business websites to control user productivity. Also, the initial setup wasn't complex, which made it easier to get started. **What do you dislike about Zscaler Internet Access?** till now i have no dislikes from the product **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access helps me control and audit end-user traffic, preventing incidents by blocking non-business websites and boosting productivity. ### 3. Secure Browsing Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Islam F. | Administrative Assistant **Reviewed Date:** March 12, 2026 **What do you like best about Zscaler Internet Access?** I like that Zscaler Internet Access makes me feel secure and safe when browsing the internet. I appreciate that it helps defeat hacker programs and secures my data. I value the feature that stops unfaithful pages and programs because they can cause a lot of trouble like stealing personal data. Also, the initial setup was easy. **What do you dislike about Zscaler Internet Access?** Everything is going well till now **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access to defeat hacker programs, secure my data, and stop unfaithful pages, ensuring safe internet browsing. ### 4. Easy to Deploy and Configure with Fast, Reliable Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Zscaler Internet Access?** Easy to deploy as it's Saas based, easy to configure / implement, lightweight agent don't consume much resources, Best n quick customer support, Easy integration with Entra AD. **What do you dislike about Zscaler Internet Access?** Frequent change in Applications URLs. SSL inspection creates issue with some application access where always bypass suggested. File Access control and few policies don't have policy expiry and device-based access options available. **What problems is Zscaler Internet Access solving and how is that benefiting you?** As Zscaler has it's own firewall along side being proxy solution we use it as outbound firewall also. It gives flexibility as user based access. User based access is main feature we benifites from. ### 5. Easy-to-Use GUI with Strong Endpoint Security and Browser Sandbox **Rating:** 5.0/5.0 stars **Reviewed by:** Aniruddha G. | Technical Support Engineer, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Zscaler Internet Access?** The GUI is quite good and easy to use. It also helps with endpoint security, and the browser sandbox is useful for data loss prevention. The manual and OEM support were good as well. **What do you dislike about Zscaler Internet Access?** Implementation has some hassle at the initial stage and requires a lot of troubleshooting. There’s also a fair amount of work needed on the server side, including opening multiple ports and whitelisting URLs. **What problems is Zscaler Internet Access solving and how is that benefiting you?** An end user was able to paste company data directly into the browser, and we didn’t have visibility into who did it. It would also help to have an option to disable clipboard access from the host to the browser. ### 6. Zscaler Internet Access providing great security functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Sahil G. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2025 **What do you like best about Zscaler Internet Access?** ZIA is secure and inspects traffic inline so we dont need any hardware proxies or infrastructure to manage the security for our services. The AI powered capabilities and dashboard is great for visualization, monitoring and alerting. It is easy to use and we can use it at scale. **What do you dislike about Zscaler Internet Access?** The product can be complex to understand and the learning curve is bit more.Customer support is also not the best and it can take several conversations to resolve some issues.There can also be security concerns with routing confidential traffic through a third party service like ZIA **What problems is Zscaler Internet Access solving and how is that benefiting you?** ZIA provides secure connectivity to users at all times from any location through a cloud based access solution.The secure web gateways allow for easy routing enforcing zero-trust security policies on all internet traffic, regardless of user location. It is benefiting us as it now no longer need complex hardware proxies and can redirect network traffic through ZIA, providing centralized management of internet traffic. It has good security features such as secure web gateway, cloud access security broker, data loss prevention, firewall, threat detection, and SSL inspection. ### 7. Reliable Cloud Security, but Setup and SSL Inspection Can Be Challenging **Rating:** 4.5/5.0 stars **Reviewed by:** Monil D. | Full-stack Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Zscaler Internet Access?** Zscaler Internet Access stands out for its reliable, cloud-based security and performance that remains consistent for all users, no matter where they are located. By shifting all security functions to the cloud, it eliminates the need for traditional, often sluggish security hardware. This approach ensures a smooth and seamless experience, whether you are working in the office or remotely. **What do you dislike about Zscaler Internet Access?** What I find most challenging is the complexity involved in the initial setup and managing policies. Additionally, there are occasional instances of latency or slowdowns, particularly noticeable when full SSL inspection is enabled. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Traditional security approaches required directing all user traffic back to a central corporate data center, often referred to as the "hub," using a VPN so that an on-premises firewall could inspect it. However, this method becomes ineffective when users are distributed across various locations, such as remote sites or branch offices, and when applications are hosted in the cloud, like with SaaS solutions. How ZIA makes that easy for me: ZIA is a cloud-native security stack that sits between the user and the internet. It routes all internet-bound traffic through its global cloud infrastructure for inspection before it reaches the destination. ### 8. A True Game-Changer in Modern Network Security **Rating:** 5.0/5.0 stars **Reviewed by:** Shiv K. | Technical Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Zscaler Internet Access?** What truly stands out about Zscaler Internet Access is how effortlessly it delivers enterprise-grade security without slowing down performance. It has completely eliminated the complexity of traditional network security by shifting protection to the cloud. With ZIA, users get secure and consistent access to the internet and SaaS applications — from any device, anywhere — without relying on VPNs or backhauling traffic through data centers. The platform’s Zero Trust model, backed by real-time threat prevention, ensures every connection is inspected and verified without compromising user experience. **What do you dislike about Zscaler Internet Access?** There’s very little to dislike. The only minor challenge is that fine-tuning advanced policies requires a bit of hands-on familiarity, but once configured, the environment runs flawlessly and needs minimal maintenance. **What problems is Zscaler Internet Access solving and how is that benefiting you?** ZIA has transformed the way we think about network security. By replacing traditional firewalls and proxies with a cloud-native model, it eliminates bottlenecks and improves speed for remote and on-premises users alike. It ensures uniform security, simplifies administration, and offers deep visibility into user activity. The overall impact has been increased user productivity, stronger data protection, and complete confidence that our organization’s internet traffic remains secure no matter where our teams are working from. ### 9. Comprehensive Security Solution with Top-Notch Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Tarun B. | Design and Implementation Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Zscaler Internet Access?** I appreciate Zscaler Internet Access for eliminating the need for hardware-based proxies, which has significantly simplified our network infrastructure and reduced complexity. The centralized management for Internet traffic across various geographic locations has made it much easier and cost-efficient. I find the diverse features extremely valuable, from cloud scalability and bandwidth control to advanced security features like DLP, firewall, antivirus, and IPS, all integrated into a single management pane. The seamless transition with professional services was smooth, and the security dashboard provides excellent visibility into our security posture, enhancing user-based security rather than relying solely on IP addresses. **What do you dislike about Zscaler Internet Access?** I couldn't find any negative thing apart from the geographical restrictions that some geographies put on the Zscaler cloud nodes because they see quite a lot of traffic coming from the same source, public subnets. Considering that this may be malicious content, some geographies tend to block it based on their RAF rules. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access eliminates the need for hardware proxies, reducing network complexity. It offers centralized management for internet-bound traffic, enhancing ease and cost efficiency. It provides robust security for networks and remote users, backed by comprehensive dashboard visibility. ### 10. An innovative and easy-to-set-up security solution **Rating:** 5.0/5.0 stars **Reviewed by:** Mahmoud A. | Customer Advisor | Banking Operations | Client Service, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Zscaler Internet Access?** I love that Zscaler Internet Access not only provides security, but also in its approach from securing the network to securing the user. It also scans and secures any site before using it, and I feel comfortable using it. **What do you dislike about Zscaler Internet Access?** Complexity in preparation **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access solves the problems of securing the internet for companies by focusing on user protection through inspecting and securing websites before they are used. ### 11. Zscaler in focus: Security at scale or complexity at cost **Rating:** 4.0/5.0 stars **Reviewed by:** Harsh S. | Senior Associate, Business Development, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Zscaler Internet Access?** Best thing about zcaler which i like is the ease of use and no specific need of deploying or managing appliances which makes it suitable for an organization with any type of workforce, it being remote, offsite or in office. It is also a full stack of internet security offering an ecosystem advantage **What do you dislike about Zscaler Internet Access?** Worst thing about zcaler as a user is that whenever we switch from work from home to in office or change networks anytime, it takes a long time to reconnect or it simply does'nt connect to network, because of which multiple diagnostic steps has to be taken. **What problems is Zscaler Internet Access solving and how is that benefiting you?** 1. Secure internet access which keeps our data safe and prevent from connecting to unsafe networks 2. Different layer of security at different work environments. ex work from home, in office, off site etc 3. Ease of use as a user not in cybersecurity, the diagnostic steps although lenghty are easy to fix ourselves with some minor fixes rather than dependening on the it team ### 12. Effective Data Protection and User Control with Zscaler **Rating:** 4.0/5.0 stars **Reviewed by:** saba b. | Support, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Zscaler Internet Access?** well, in our organization data protection is very important and with Zscaler makes it possible with not much effort. also one big advantage it has is control it provides. user activity can be monitored quite clearly. this helps avoid lot of misunderstandings. **What do you dislike about Zscaler Internet Access?** okay so there isn't really much to say but I still got few things to point out. first is it's use. it can be a little complex for some people(at first it was for me). also I remember how hard it was initial setup. I remember my colleagues getting little frustrated. but in the end everything resolved. **What problems is Zscaler Internet Access solving and how is that benefiting you?** well, as I sad most beneficial is that it provides security. before Zscaler my organization were using basic VPNs which were complicated and not very affective. also i remember before Zscaler me and my colleagues had a problems working from home or when we were out of city, but that problems seems to be solved with Zscaler. ### 13. Zscaler Internet Access: Seamless Cloud Security with Easy Management and Minor Setup Hurdles **Rating:** 4.5/5.0 stars **Reviewed by:** Sandeep M. | Technical, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Zscaler Internet Access?** Zscaler Internet Access provides seamless and consistent web security for users, no matter where they connect from. I really like that it eliminates the need to backhaul Internet traffic through the data center — everything is inspected in the cloud with very low latency. The SSL inspection, URL filtering, and DLP policies are easy to manage from a single dashboard. It also gives great visibility into user activity and threats across all locations, which makes troubleshooting and compliance much easier. **What do you dislike about Zscaler Internet Access?** Sometimes users experience slight delays when switching networks. SSL decryption can break certain apps if not configured carefully, and setting up complex policies for many users takes some time initially. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access helps us secure all Internet and cloud traffic consistently, regardless of where users are working. It replaces the need for backhauling traffic through our data center, reducing latency and improving user experience. With advanced threat protection, SSL inspection, and DLP, it prevents malware, ransomware, and data leaks before they reach our network. The centralized dashboard also makes monitoring, reporting, and policy management much easier, which saves time for our IT and security teams. ### 14. Reliable and Intuitive Security with Zscaler Internet Access **Rating:** 5.0/5.0 stars **Reviewed by:** Ritika G. | Technical Support Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Zscaler Internet Access?** I’ve used Zscaler Internet Access, and I found it very reliable. The interface is intuitive, and the security features are strong, protecting users from malware, phishing, and risky websites. Setting it up took some effort initially, but once configured, it consistently worked for both office and remote users. Integration with existing systems was smooth, and scaling up was easy. Overall, it’s a solid solution for keeping internet access secure. **What do you dislike about Zscaler Internet Access?** I've been using Zscaler Internet Access, and overall, it's a solid cloud-based security solution. It provides robust protection against online threats and ensures consistent security policies across all users, whether they're in the office or working remotely. The setup process was straightforward, and the integration with our existing systems was smooth. However, there have been occasional instances where internet speeds were slower than expected. This can happen due to various factors, such as network congestion, server distance, or specific configurations. While these instances were infrequent, they did require attention to ensure optimal performance. Despite these occasional challenges, Zscaler's comprehensive security features and user-friendly interface make it a reliable choice for organizations looking to secure their internet access effectively. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access has solved several key challenges for our organization. It ensures that all users, whether in the office or working remotely, have secure access to the internet and cloud applications without relying on complex VPNs. The platform consistently blocks malware, phishing sites, and other threats, giving our team peace of mind while browsing or using SaaS apps. It also simplifies IT management by consolidating multiple security functions into a single cloud solution, reducing the need for maintaining on-premises hardware. The globally distributed data centers improve performance, so users experience faster and more reliable access. Overall, ZIA has made internet access safer, more consistent, and easier to manage, benefiting both our IT team and end users. ### 15. Secure, Fast, and Effortless — A Must-Have for Modern Networking Performance **Rating:** 5.0/5.0 stars **Reviewed by:** pavan m. | Technical Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Zscaler Internet Access?** What I like best about Zscaler Internet Access is its ability to provide enterprise-grade security without slowing down users, regardless of where they are working. The zero-trust approach and cloud-native architecture make managing access and policies extremely simple, while the real-time threat protection and detailed analytics give complete confidence that our network and users are safe. It’s rare to find a solution that balances security, performance, and ease of use so well. **What do you dislike about Zscaler Internet Access?** Honestly, there’s very little to dislike about Zscaler Internet Access. If I had to mention one thing, it would be that initial policy fine-tuning can take a little time, especially in complex environments with multiple user groups and applications. Once the policies are set, though, everything runs smoothly, and the platform practically manages itself. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access solves the problem of securing internet traffic across a distributed workforce without relying on traditional VPNs or on-premises appliances. It protects users from malware, phishing, and risky websites in real time, while also giving full visibility and control over applications and web traffic. This has benefited us by reducing security incidents, simplifying network management, and improving user productivity, since employees can work safely from anywhere without slowdowns or complicated setups. ### 16. Robust Security and Simple Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Vinay B. | Lead Endpoint Security and Tooling, Computer Games, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Zscaler Internet Access?** I really like Zscaler Internet Access for its interface. It's pretty simple, well-defined, and everything is segregated, which means as an admin, I don't get confused about where I need to navigate. The options are clear and simple. They also have a very good knowledge base article that is kept updated, and everything is going well for us. I also appreciate the approach the Zscaler team provided during the integration and implementation, which was interesting and manageable. **What do you dislike about Zscaler Internet Access?** Nothing as of now they are continuously improving and providing new features with Ai too **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access helps us develop robust security for internal devices and internet use, blocking access to certain sites and ensuring users' account information is secure. ### 17. Perfect Internet Access Solution with Unmatched Speed **Rating:** 5.0/5.0 stars **Reviewed by:** Kennedy H. | DevSecOps Engineer **Reviewed Date:** December 01, 2025 **What do you like best about Zscaler Internet Access?** I appreciate Zscaler Internet Access for its impressive speed, which significantly enhances my Internet experience. I value the consistency and performance it offers, as there is no single tool that stands out because I enjoy using all of them equally. The uniform value across all features makes the overall experience enjoyable, contributing positively to my day-to-day Internet activities. This satisfaction is reflected in my willingness to confidently rate the service a perfect 10 out of 10, indicating that I am very likely to recommend Zscaler Internet Access to friends and colleagues. **What do you dislike about Zscaler Internet Access?** I like everything about it though I have never used it **What problems is Zscaler Internet Access solving and how is that benefiting you?** I find Zscaler Internet Access solves the problem of accessing the Internet, and I appreciate the speed it provides. ### 18. Frustrating Setup and Slow Performance **Rating:** 0.5/5.0 stars **Reviewed by:** Ryan H. | Manager, Internal Onboarding and Solutions Enablement, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Zscaler Internet Access?** I did not choose Zscaler, it was picked by my IT Department and I don't like that I have to use it **What do you dislike about Zscaler Internet Access?** I find that Zscaler Internet Access significantly hinders my productivity due to its slow performance. Particularly frustrating is the delay in internet access when starting my computer or waking it from sleep mode. I often have to wait up to five minutes for Zscaler to activate, which interrupts my workflow, especially when beginning my day or returning from breaks. Additionally, the initial setup process was not straightforward, as many in my organization still struggle with it being fully operational, which disrupts routine tasks. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access enhances organizational security by preventing access to dangerous and distracting websites, ensuring safer and more focused internet use. ### 19. Efficient Cloud Security with ZIA,That Scales with Our Business. **Rating:** 5.0/5.0 stars **Reviewed by:** Vishal D. | Technical, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Zscaler Internet Access?** I like how ZIA secures our users’ Internet and SaaS traffic without needing heavy on-premises appliances. The cloud-based approach makes deployment straightforward, and the system automatically updates threat intelligence in real-time. It gives clear visibility into web usage and security events, which is very helpful for compliance and reporting. **What do you dislike about Zscaler Internet Access?** Occasionally, some legacy applications don’t work well with Zscaler’s proxy, requiring exceptions or additional configuration. The learning curve for new admins can be a bit steep, and understanding all the advanced policy options takes time. **What problems is Zscaler Internet Access solving and how is that benefiting you?** ZIA ensures that all users are protected from malware, phishing, and data leaks, whether they are at home or in the office. It reduces the dependency on traditional firewall appliances, lowers network complexity, and improves overall security posture. The centralized reporting saves our IT team hours each week and helps us enforce security policies consistently. ### 20. Facilitate security management, sometimes slow for remote users. **Rating:** 4.5/5.0 stars **Reviewed by:** Mohamd W. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Zscaler Internet Access?** I love the ease of managing Zscaler Internet Access from a single cloud console. I find that its setup was relatively simple. I like how it enforces security policies on company devices, helping me share work with colleagues outside the office. **What do you dislike about Zscaler Internet Access?** Slow sometimes for relatively distant users **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access enforces security policies on company devices. ### 21. Seamless Security for Hybrid Work Environments. **Rating:** 5.0/5.0 stars **Reviewed by:** Devraj G. | Technical, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Zscaler Internet Access?** I like that ZIA provides consistent security for both office and remote users without complicated hardware setups. The cloud-based inspection of web and cloud traffic, including SSL, helps keep our network safe from malware and phishing attempts. The dashboard is intuitive, and reporting is clear, which makes monitoring and compliance much easier. **What do you dislike about Zscaler Internet Access?** Some specialized or legacy applications occasionally require extra configuration. For new admins, the breadth of features can take time to fully understand, and minor delays may occur when users switch networks. **What problems is Zscaler Internet Access solving and how is that benefiting you?** ZIA secures all Internet and cloud traffic, reducing our dependence on traditional firewalls and backhauling traffic. It prevents malware, phishing, and data loss, improving security and compliance while saving our IT team significant time. We use it daily, and its consistent performance across all locations ensures employees can work securely from anywhere. ### 22. Secure and Reliable, but Speed Could Improve **Rating:** 5.0/5.0 stars **Reviewed by:** Amr A. | DevOps Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Zscaler Internet Access?** I find Zscaler Internet Access to be very good and safe. I like that it is very safe and fast authenticated, which is important to me. The installation process was fast too, which was a plus. **What do you dislike about Zscaler Internet Access?** I sometimes experience low internet speed while using it, and some websites don't open. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Using Zscaler Internet Access, I find it very good and safe, as well as fast and authenticated. ### 23. Flexible and Reliable Internet Control **Rating:** 4.0/5.0 stars **Reviewed by:** Kilani t. **Reviewed Date:** February 19, 2026 **What do you like best about Zscaler Internet Access?** I like that Zscaler Internet Access is flexible in blocking. I also value the cloud application control feature. **What do you dislike about Zscaler Internet Access?** The initial setup of Zscaler Internet Access was rated 5 out of 10, indicating it might not be the easiest to set up. **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access to control internet access for remote users. It's flexible in blocking, making it effective as a firewall installed at the endpoint. ### 24. Great Features and Excellent Support with DNS Control and ATP **Rating:** 5.0/5.0 stars **Reviewed by:** Zafar U. | VP Information Security, Broadcast Media, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Zscaler Internet Access?** I found the number of features, such as DNS Control Advanced Threat Protection (ATP) to be quite appealing, and the support is excellent along with the one of the best technical supports. **What do you dislike about Zscaler Internet Access?** Cost slightly higher otherwise nothing is wrong right now. We have been using this for three years, so if there are any issues, we will contact Zscaler. **What problems is Zscaler Internet Access solving and how is that benefiting you?** We are achieving our business use case along with improved defense against phishing, malware, and zero-day threats—including those that are hidden in encrypted traffic. There is less room for lateral movement within networks. ### 25. Strong Protection from Risky Sites, but Whitelisting Process Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Zscaler Internet Access?** Zscaler protect the company from tricky and risky web sites that can introduce risk into the company assets. With a large database of web sites that need to be blocked and those can affect security and compliance. **What do you dislike about Zscaler Internet Access?** There is a plenty cases where is a valid bussines case that need access to a particular resource. The process of white list the page is slow and tedious that can cost the company several thousands of dollars in lost of productivity. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Is trying to prevent leaking of confidential information, and block user to access un approved web sites. But the way that the product is deployed defeat his reason all the sites are blocked by default and the process to white listed a site is slow and tedious ### 26. Zscaler Internet Access - Review **Rating:** 3.5/5.0 stars **Reviewed by:** Sonika T. | Sr.Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Zscaler Internet Access?** I used this to replace traditional data security methods, and found that its direct-to-cloud approach offers improved performance. It provides strong protection against malicious activities, and I also noticed that deployments are faster and more efficient. **What do you dislike about Zscaler Internet Access?** This product is quite complex to use and requires a significant amount of training. The initial setup, including configuration, policy definition, and implementation, is very time-consuming. Additionally, the documentation is not very good, which makes the process even more challenging. **What problems is Zscaler Internet Access solving and how is that benefiting you?** The deployment process involves minimal or no hardware interference, which I find very efficient. The secure direct-to-cloud approach ensures that the entire process is protected. My important private data remains safe, and I have not experienced any data leaks. ### 27. Should try with Secure Product Zscaler Internet Access **Rating:** 4.0/5.0 stars **Reviewed by:** Soe Moe T. | System Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Zscaler Internet Access?** The simplified and flexible implementation process of Zscaler Internet Access is what I enjoy most about it, particularly in distributed or hybrid environments. As an implementation engineer, I value how ZIA's transition to a cloud-native, proxy-based model removes the hassle of setting up and maintaining conventional security appliances. **What do you dislike about Zscaler Internet Access?** I don't have much about Zscaler Internet Access. It could further improve by adding more improve advanced security features.Sometimes it slows down browsing or causes delays when loading websites. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access solves issues like unsafe internet access, data leaks, and cyber threats by moving security to the cloud. This gives me faster and safer browsing and access to online resources from anywhere, without worrying about attacks or data exposure. ### 28. ZIA Delivers Advanced, Hassle-Free Cloud Security with Powerful Features **Rating:** 5.0/5.0 stars **Reviewed by:** Varun R. | Security Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2025 **What do you like best about Zscaler Internet Access?** ZIA is the most advanced solution in Cloud security it is totally cloud based so no headache of appliances. It offers comprehensive web security with advance features like URL filtering, SSL inspection, antivirus and DLP in one platform, also seamless integration with identity providers. **What do you dislike about Zscaler Internet Access?** Little complex policy configuration if any new admin is working on he can find it difficult to work on it as small mistakes can create the web traffic access issues **What problems is Zscaler Internet Access solving and how is that benefiting you?** Before ZIA security was dependent on on-prem firewalls or you can say on perimeter firewalls but now ZIA provides direct access to cloud internet with full secure access, as faster access to internet and reduced MPLS costs to organisations. ### 29. Always Connected Without VPNs, But Noticeable Speed Slowdown **Rating:** 4.5/5.0 stars **Reviewed by:** Timothy W. | Infrastructure Design Senior Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Zscaler Internet Access?** What I appreciate most is that I no longer have to deal with VPNs. With Zscaler, I can stay connected at all times, regardless of my location, without any additional hassle. It also eliminates the need for extra firewall and security licenses, which helps save both money and time. **What do you dislike about Zscaler Internet Access?** When using Zscaler, I have noticed that internet speeds can decrease by about 10% to 15%. Additionally, Zscaler may reduce overall network performance in order to prioritize security. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler offers a cloud-based, zero-trust cybersecurity platform that strengthens security and helps control expenses. By using this solution, organizations can become more agile and avoid the higher costs often linked to traditional network infrastructures. ### 30. Proxy on cloud **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2022 **What do you like best about Zscaler Internet Access?** Best cloud proxy solution currently in the market, easy to deploy easy to configure, friendly user interface. Detection engine in zscaler has helped detect critical websites that can be harmful **What do you dislike about Zscaler Internet Access?** While there are occasional performance or connectivity issues with the Zscaler client, these instances are relatively infrequent and typically resolved quickly. Beyond that, there is very little to criticize about the solution. Its security capabilities, ease of management, and overall reliability make it a strong choice for organizations looking to enhance their cloud-based protection without adding operational complexity. **What problems is Zscaler Internet Access solving and how is that benefiting you?** The solution provides comprehensive visibility into user traffic, helping security teams better understand access patterns and potential risks. It also offers flexible and granular policy configuration options, enabling organizations to easily create or modify rules based on evolving business and security requirements. This level of control ensures that user access remains both secure and aligned with compliance standards ### 31. Robust Security and Performance with Cloud Convenience **Rating:** 4.5/5.0 stars **Reviewed by:** Teferi G. | Digital Banking , Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Zscaler Internet Access?** 1.Zscaler provides a robust zero trust architecture and ensuringaccess to applicationwothout exposing the network . 2.no need for on prem hardware 3.eash to set up user based or app based policy. 4.fast and reliable connection **What do you dislike about Zscaler Internet Access?** Configuring advanced policy can be challenging for new users. Diagnosing issues sometimes requires deep technical knowledge . Prick.g can be high for smaller organization . **What problems is Zscaler Internet Access solving and how is that benefiting you?** 1.improved security , no direct network exposure, every connection is inspected . 2.faster access to appswithouts VPN bottlenecks. 3.No hardware maintenance policy managed centrally. 4.Easir to meet regulatory requirements for financial data protection . ### 32. Effortless to Use and User-Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Zscaler Internet Access?** As a long-term supplier for a major global corporation, we use Zscaler Private Access (ZPA) daily to access their internal tools and environments. The experience is a quantum leap over the traditional VPN access we use with other clients. **What do you dislike about Zscaler Internet Access?** While the daily use is smooth, when a problem does occur, it's a real pain point, especially for external users who don't have visibility into the client's internal network. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Instead of granting me broad network access Zscaler allows my client to give me least-privilege access directly to the few specific applications I need to do my job. ### 33. Easy Cloud Security and Smooth Performance, But Room for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Zscaler Internet Access?** Zscaler Internet Access simplifies cloud security and makes it highly effective. It protects users, updates itself automatically, and the dashboard makes monitoring incredibly easy. Performance stays smooth while maintaining network security, which I find impressive. **What do you dislike about Zscaler Internet Access?** Zscaler Internet Access simplifies cloud security while delivering strong protection. It safeguards users no matter where they are, updates itself automatically, and features a dashboard that makes monitoring straightforward. The network stays secure without sacrificing smooth performance. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access keeps my internet experience secure by blocking viruses, phishing attempts, and other online threats. No matter where I am, it continues to protect me, allowing me to use the web and cloud applications with confidence. Additionally, it simplifies security management and helps IT save time. ### 34. Easy to Use, Fast Connection **Rating:** 5.0/5.0 stars **Reviewed by:** Anirudh B. **Reviewed Date:** December 11, 2025 **What do you like best about Zscaler Internet Access?** I like Zscaler Internet Access for work because it's easy to use and connects quickly. The setup was very easy, which is a big plus for me. I appreciate the security it provides, especially when using the VPN feature. **What do you dislike about Zscaler Internet Access?** Nothing **What problems is Zscaler Internet Access solving and how is that benefiting you?** I use Zscaler Internet Access for security at work using the VPN. It connects quickly and is easy to use, which enhances my experience. ### 35. Securing the Modern Enterprise: A Deep Dive into Zscaler Internet Access **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Zscaler Internet Access?** What I like best about Zscaler Internet Access is how streamlined and scalable the implementation process is, especially in distributed or hybrid environments. As an implementation engineer, I appreciate how ZIA eliminates the complexity of deploying and managing traditional security appliances by shifting to a cloud-native, proxy-based model. **What do you dislike about Zscaler Internet Access?** Policy evaluation order (URL & Cloud App Control vs. Firewall vs. DLP) can be non-intuitive for new admins; mis-sequenced rules sometimes produce “shadowed” policies that look correct in the portal but never hit in practice.Log retention in the portal tops out at 30 days unless you stream to external SIEM/Splunk, which adds extra lift and cost. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access (ZIA) solves the challenge of securing user internet traffic without relying on traditional perimeter-based security. It provides cloud-delivered protection against web threats, data loss, and unauthorized access—regardless of user location—by enforcing consistent security policies across remote and on-site users. As an implementation engineer, this benefits me by simplifying deployments, reducing the need for complex hardware setups, and enabling faster rollouts with centralized policy management. It also enhances visibility and control while supporting Zero Trust architecture, which aligns with modern security needs. ### 36. Strong Cloud Security with Some Performance Hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Vishwanath S. | Head IT, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Zscaler Internet Access?** its robust security, which is delivered from the cloud to protect users from threats anywhere. Other top benefits include a seamless and fast user experience, as it improves performance by avoiding traditional backhauling **What do you dislike about Zscaler Internet Access?** Occasional performance issues, such as slow internet speeds and connection drops. Other common criticisms are the complex setup and steep learning curve, potential costs being high **What problems is Zscaler Internet Access solving and how is that benefiting you?** Solves problems with legacy security by providing secure, cloud-based access for a distributed workforce, protecting against cyber threats and data loss, and simplifying IT operations ### 37. Cloud-Native Security with Advanced Threat Protection—No Hardware Hassles **Rating:** 4.0/5.0 stars **Reviewed by:** Sachin Y. | Network Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2025 **What do you like best about Zscaler Internet Access?** Zscaler Internet Access is liked because of advanced features such as Cloud-Native architecture no hardware or appliances to manage or patch & Advanced threat protection via SSL decryption, sandboxing and DLP rules. **What do you dislike about Zscaler Internet Access?** There are not many things to dislike about this product but few of them are complex troubleshooting, SLL encryption break the application and Licensing & pricing is confusing. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access is helping us achieving Legacy Network Security Architectures, Distributed Workforce + Cloud Apps and Cost, complexity and Scalability. ### 38. Great Zero Trust Security and Speed, but Connectivity Issues Persist **Rating:** 4.5/5.0 stars **Reviewed by:** Pyae S. | Senior Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Zscaler Internet Access?** Cloud-Native Zero Trust Architecture, built on a Zero Trust model. lightning-fast internet and SaaS access and AI-Powered Threat Protection. Data Loss Prevention & Sandboxing **What do you dislike about Zscaler Internet Access?** Connectivity Issues it often experience internet disconnections or fluctuations in speed , especially during unstable network conditions and report slow performance. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It is secures access to cloud services like Office 365, salesforce, and AWS , ensuring compliance and preventing unauthorized access and reduces the need for multiple point solutions and lowers maintenance overhead. ### 39. Strong Security with Zscaler Internet Access, but Latency and Cost Are Drawbacks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Zscaler Internet Access?** The like best about Zscaler Internet Access provides secure internet access for users that can control and drop traffics through the Zscaler cloud platform and it can also protect users from malware, ransomware, phishing and threats **What do you dislike about Zscaler Internet Access?** The dislike about Zscaler Internet Access have latency and slow in web browsing, it's license is expensive, especially for large enterprises and it's need time and training for fully leverage all features. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Using Zscaler, can easily manage user traffic, enforce security policies, protect against threats like malware and phishing, control access to cloud applications, monitor internet usage, and ensure secure, fast connections form any location. ### 40. Zscaler Eases Security Concerns and Reduces Cyber Attack Risks **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Zscaler Internet Access?** With Zscaler, you can put security worries caused by poorly configured gateways out of your mind. It helps lower the chances of cyber attacks and phishing attempts, making your online experience more secure. **What do you dislike about Zscaler Internet Access?** The only drawback is that the latency and internet speed takes a hit due to additional layers of security and processing. The configuration part tends to be more complex which might be an issue for many other people. **What problems is Zscaler Internet Access solving and how is that benefiting you?** It is solving the problem that many big enterprises faces. Risk of loosing or exposing all the sensitive and proprietary data is greatly diminished after using Zscaler Internet Access. ### 41. ZScaler is a must have tool **Rating:** 5.0/5.0 stars **Reviewed by:** Surender K. | Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Zscaler Internet Access?** It’s a bundle of security services. ZScaler Internet Access proxies your Internet traffic and runs it through URL content filter lists. ZScaler Private Access puts connection brokers between your clients and servers that hide real IPs from each other and force every server connection to go through a login or SSO process. There are more bells and whistles, but those are the two major biggies. **What do you dislike about Zscaler Internet Access?** Potential for slower internet speeds due to traffic routing through the cloud, a complex configuration process, a user interface that can be difficult to navigate, and occasional connection issues which can impact user experience, especially when dealing with latency-sensitive applications; additionally, some users may find the extensive feature set overwhelming, leading to underutilization of certain functionalities **What problems is Zscaler Internet Access solving and how is that benefiting you?** As I am working in a compliance based role. It's crucial to be secure while accessing secured data so, I always use Zscaler to secure my internet connection. ### 42. iNTERNET **Rating:** 5.0/5.0 stars **Reviewed by:** Chiraj P. | Retail Sales Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Zscaler Internet Access?** It is very easy to use, the strategy that was used is so much simple then other products i have discovered **What do you dislike about Zscaler Internet Access?** nothing as of yet, when i feel like something will be that needs attention, will definitely contact **What problems is Zscaler Internet Access solving and how is that benefiting you?** Firewall is something that is essential and needed for daily use, not only to protect yourself but also over the Web ### 43. Maximum Security in Navigation and PC to the Internet **Rating:** 5.0/5.0 stars **Reviewed by:** Kennie G. | Chief of Technology, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Zscaler Internet Access?** You can control everything, but above all protect my internet equipment by applying private or public network, security profiles and constant updating. **What do you dislike about Zscaler Internet Access?** It must manage 2 consoles to manage the equipment and profiles and its URL classification process is very ambiguous, it should be improved considerably. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Secure browsing against cybercriminals Web filtering and protection Secure network and extended firewall Sambox Y DLP This gives greater security to my equipment and employees. ### 44. "Zscaler Makes Secure Remote Access Easy and Effective" **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek A. | PCB design engineer, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Zscaler Internet Access?** It provides secure, fast, and seamless access to apps without the need for a VPN. The Zero Trust model and easy policy management make it great for remote work. **What do you dislike about Zscaler Internet Access?** Sometimes it causes slowdowns with certain applications or websites. The initial setup and policy tuning can be a bit complex for first-time users. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler helps us securely connect remote users to the internet and internal apps without using a VPN. It protects against threats like malware and phishing, and ensures data is safe across all devices. This boosts productivity while keeping our network secure ### 45. My experience while using zscaler **Rating:** 5.0/5.0 stars **Reviewed by:** Sarthak G. | Information Security Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Zscaler Internet Access?** Cloud native architecture is best Basically zia is fully cloud -deliverd , which means no backhauling traffic to data centres. **What do you dislike about Zscaler Internet Access?** Zscaler Internet Access can be great for security, but sometimes the aggressive filtering can be a bit overbearing, leading to unnecessary blocks and slowdowns, especially on high-traffic days **What problems is Zscaler Internet Access solving and how is that benefiting you?** For preventing non relevant sites which are not required for business purposes ### 46. Having Secure Internet Access for My Team **Rating:** 4.5/5.0 stars **Reviewed by:** sachin g. | Co Founder, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Zscaler Internet Access?** What i like about Zscaler Internet Access is that it provides security and it's very easy to use. I was able to monitor and filter traffic in real time. It is cloud based that means no dependency on our physical hardware, making scaling easy for my team. The integration with other security tools is also very easy task, and the UI is very Intuitive for onboarding. Their customer support is also very supportive when i mailed them i got reply within 4 hours. **What do you dislike about Zscaler Internet Access?** Well though i am mostly satisfied with their services but sometimes latency during high traffic times can be challenging though it's not very frequent. Apart from this the pricing can be more affordable for smaller businesses. **What problems is Zscaler Internet Access solving and how is that benefiting you?** The main problem that the Zscaler Internet Access solves is that it's super easy to use and keep our internet secure, no matter where our team is working from. It takes care of security through the cloud, so we don’t need to rely on physical firewalls or complex setups. It has really helped us protect our data and avoid cyber threats, as All of my team is working remotely. ### 47. ffectively protects users, data, and applications anywhere. **Rating:** 5.0/5.0 stars **Reviewed by:** Namrata P. | HR Intern, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Zscaler Internet Access?** Provides secure, identity-based access to applications without exposing the network. **What do you dislike about Zscaler Internet Access?** Sometimes legitimate sites or apps are blocked, requiring manual whitelisting. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Provides real-time threat prevention and data protection, reducing the risk of malware, phishing, and data breaches. ### 48. Zscaler Internet Accees Helps to Improve the Internet Security **Rating:** 4.0/5.0 stars **Reviewed by:** gopikrishnan a. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2025 **What do you like best about Zscaler Internet Access?** Internet Security Act Like a firewall Auditing Report **What do you dislike about Zscaler Internet Access?** Improve UI Improve Webfiltering Improve MAC Support **What problems is Zscaler Internet Access solving and how is that benefiting you?** It solves the Endpoint Internet Security ### 49. Reliable and Secure Internet Access Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit S. | Coders - AI Training, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2025 **What do you like best about Zscaler Internet Access?** Construction is a breeze, thanks to online performance focused on seamless delivery and unobtrusive security implemented with cutting-edge methods, all displayed and managed through a user-friendly interface. **What do you dislike about Zscaler Internet Access?** During peak hours, Zscaler Internet Access lags and slows down productivity. New users may have difficulty getting the initial setup going, while training is recommended to better utilize its many features. **What problems is Zscaler Internet Access solving and how is that benefiting you?** Zscaler Internet Access increases security and performance by blocking threats, protecting data, and providing safe, seamless web access. Its cloud-based setup is scalable, easy to manage, and improves productivity while ensuring compliance with data protection policies. ### 50. Zscaler best in class for ZTNA **Rating:** 5.0/5.0 stars **Reviewed by:** Nandan K. | Cybersecurity Presales, Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Zscaler Internet Access?** Zscaler portal is user friendly, they have 160 plus data centres across the globe.It is completely cloud native SaaS solution. No requirments of hardware for deploying zscaler **What do you dislike about Zscaler Internet Access?** more granular controls when accessing internet or private applications needs to be developed **What problems is Zscaler Internet Access solving and how is that benefiting you?** securing internet acces to employees irrespective of locations and irrespective of internet connectivity. ## Zscaler Internet Access Discussions - [What is Zscaler Internet Access used for?](https://www.g2.com/discussions/what-is-zscaler-internet-access-used-for) - 1 comment - [View Zscaler Internet Access pricing details and edition comparison](https://www.g2.com/products/zscaler-internet-access/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+10%3A29%3A25+-0500&secure%5Bsession_id%5D=7a8c868b-7a65-423d-96c6-14d7a46dd7dc&secure%5Btoken%5D=8f6db37972fe35a641fa495ad41713a155c457f6ef6efd3e599a7db9db493499&format=llm_user) ## Zscaler Internet Access Integrations - [Azure AD Attributes for Jira](https://www.g2.com/products/azure-ad-attributes-for-jira/reviews) - [Bold BI](https://www.g2.com/products/bold-bi/reviews) - [DevRev](https://www.g2.com/products/devrev-devrev/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [LogRhythm SIEM](https://www.g2.com/products/exabeam-logrhythm-siem/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [ObjectPrint Cloud](https://www.g2.com/products/objectprint-cloud/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Palo Alto Cortex XSIAM](https://www.g2.com/products/palo-alto-cortex-xsiam/reviews) - [PingID](https://www.g2.com/products/ping-identity-pingid/reviews) - [Red Canary](https://www.g2.com/products/red-canary/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [SentinelOne Vigilance Respond](https://www.g2.com/products/sentinelone-vigilance-respond/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Zscaler Internet Access Features **Sandbox** - Sandbox **Administration** - Data Management - Incident Logs - Reporting **Administration** - Policy Management - Logging and Reporting - Application Gateway - Concurrent Sessions **Administration** - Network Segmentation - Scalability - Global Access **Web Content and Traffic Filtering - Secure Web Gateways** - SSL/TLS Inspection - Content Filtering - URL Filtering - Real-Time Traffic Inspection - Ad and Tracker Blocking **Identity and Access Management - Zero Trust Platforms** - Single sign-on (SSO) - Multi-factor authentication (MFA) - Role-based access control (RBAC) - Identity federation **Agentic AI - Firewall Software** - Autonomous Task Execution - Adaptive Learning **Components - Secure Service Edge (SSE)** - Secure Web Gateway (SWG) - Firewall as a Service - Zero Trust Network Access (ZTNA) - Cloud Access Security Broker (CASB) **Model Protection - AI Security Solutions** - Input Hardening - Input/Output Inspection - Integrity Monitoring - Model Access Control **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Compliance** - Access Management - At-Risk Analysis - DLP Configuration - Sensitive Data Compliance **Evaluation** - Malware Evaluation - Automatic Submission - Automatic Evaluation - Malware Probability Scores **Governance** - Access Control - Compliance - Data Visibility **Functionality** - Virtual Private Network (VPN) - Antivirus - URL Filtering - Availability **Protection** - Policy Enforcement - Security Audit - Access Control - User Authentication **Data Protection and Loss Prevention - Secure Web Gateways** - Data Loss Prevention (DLP) - Phishing Protection - Malware Protection - Cloud Access Security **Security - Zero Trust Platforms** - Encryption - Endpoint detection and response (EDR) - Device posture assessment - Micro-segmentation - Zero trust network access (ZTNA) **Artificial Intelligence -Secure Service Edge (SSE)** - Automation - Predictive Capabilities - Real-Time Threat Detection **Runtime Monitoring - AI Security Solutions** - AI Behavior Anomaly Detection - Audit Trail **Security** - Data Security - Data loss Prevention **Administration** - Database Management - Deduplication - Backup - API / integrations **Security** - Encryption - Endpoint Intelligence - Activity Monitoring - Breach Detection **Monitoring** - Load Balancing - Continuous Analysis - Intrusion Prevention - Intrusion Detection **Monitoring** - Compliance Monitoring - Vulnerability Monitoring - Configuration Monitoring - Observability **Access Control and Authentication - Secure Web Gateways** - Application Control - Authentication and Access Control - User and Group Policies **Data Security - Zero Trust Platforms** - Data loss prevention (DLP) - Data classification **Agentic AI - Secure Service Edge (SSE)** - Decision Making - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Policy Enforcement and Compliance - AI Security Solutions** - Scalable Governance - Integrations - Shadow AI - Policy‑as‑Code for AI Assets **Identity** - SSO - Governance **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Generative AI** - AI Text Summarization **Performance and Management - Secure Web Gateways** - Customizable Policy Enforcement - Bandwidth Management - Integration Capabilities - Reporting and Logging - Threat Intelligence Integration **Application Visibility - Zero Trust Platforms** - API support - Application-level controls - Secure application access - User and entity behavior analytics (UEBA) - Continuous monitoring **Artificial Intelligence - Firewall** - AI Firewall **Reporting and Policies - Zero Trust Platforms** - Policy automation - Regulatory compliance - Cross-platform compatibility - Policy enforcement - Comprehensive reporting **Agentic AI - Zero Trust Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance ## Top Zscaler Internet Access Alternatives - [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) - 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