This helps companies market and target the specific customers we want to reach, making it much easier to connect with them. Review collected by and hosted on G2.com.

Updates on employees’ status aren’t very clear or detailed, and I often have to open or check LinkedIn (or similar sources) to view that information. However, likely to engage by email are great for us to determine which contacts to export. Review collected by and hosted on G2.com.

I mainly use ZoomInfo Sales to find website intent and see who in my CRM is viewing the website. I can filter it down by person, persona, or industry, which makes it super helpful. I get contact information like emails, direct lines, and whether the contact is still employed or the company is still in business—it's pretty much the whole nine yards and very helpful for outbound tasks. I like how up to date and modern it is, and how easy it is to navigate as a platform as a whole. It helps me sort through my CRM accounts that are not updated, allowing me to import contacts that are up to date and relevant. Review collected by and hosted on G2.com.

The home page where I find alerts is hard to navigate. I wish I could connect it directly with the account in my CRM and have it give me alerts based on those specific accounts. Review collected by and hosted on G2.com.

I like that I can easily see contact information, and I also appreciate the investment news I set up through a filter. Overall, it’s a tool I’m always in. Review collected by and hosted on G2.com.

Sometimes there's a lack of information about a contact. The filter UI can be difficult to use at times. Those are really the only two specific issues. Review collected by and hosted on G2.com.

I use ZoomInfo Sales for prospecting and sales intelligence for my targeted accounts. It helps me identify the right stakeholders in a company along with their contact details. I really like the intent signals part the most because it helps me understand companies who are in the market or might be exploring similar products. It's better than shooting in the dark. They have been bringing a lot of innovation in their product, and I currently don't see any major gaps. Review collected by and hosted on G2.com.

I think ZoomInfo does not provide real time update as Sales Navigator does. That's what is currently missing. Review collected by and hosted on G2.com.

The Customer Service is very good and the Billing Department is easy to work with. Review collected by and hosted on G2.com.

No improvements are needed. I like everything about ZoomInfo. Everything about it is great!! Review collected by and hosted on G2.com.

I find ZoomInfo Sales very intuitive and easy to navigate, getting me directly where I want to go. The feature I like the most is the ability to find the buying group and identify people who will typically respond to an email or outreach. I'm really impressed with the ability to navigate freely around to find different buckets of information. The initial setup was super easy, integrating my Salesforce tier one accounts directly into ZoomInfo. I didn't have to do anything except open up ZoomInfo and log in. It's probably the go-to tool among the several different ones we use. Review collected by and hosted on G2.com.

Nothing I can think of at the moment Review collected by and hosted on G2.com.

I appreciate the ability to drill into the information and refine the focus to ensure I am finding key targets and not just a mass of junk we won't use. Review collected by and hosted on G2.com.

The info (even above 85% as a score) is not as valid as I may have thought. I give grace in the instances where the person changed rolls / the rolls changed personnel within the last 3-6 months but there are definitely still some struggle spots. When the person has not been in roll for over a year, that is a bit of a struggle. Review collected by and hosted on G2.com.

As I continued to use Zoominfo's features I found it too be even more useful. Particularly the different reports that you can customize and pull. It's a time saver and I'd use it in the future if my decision. Review collected by and hosted on G2.com.

This is still an area where I'd like to see improvement. Review collected by and hosted on G2.com.

They rolled out a lot of new features and enhancements, such as algorithms to predict who might be seeking a product like yours, such as a company who is actively looking for a new IT provider, etc. Review collected by and hosted on G2.com.

Still dislike the new user interface a lot: I dislike that in this new version, only a few contacts at a time show on your screen. I would like to be able to see many contacts simultaneously in a list. Not a lot of contacts fit on the screen all at once. It makes it harder to focus and I'm a big picture kind of person. I like to see everything on my screen at once instead of constantly scrolling and clicking Review collected by and hosted on G2.com.

platform is easy to use, and it’s packed with high-quality, regularly updated data that helps our sales team focus more on outreach and less on research.

Implementation was straightforward, and we were able to integrate it smoothly with our existing CRM tools like HubSpot and Salesforce. It’s become part of our daily routine—we rely on it for building lists, enriching contact profiles, and identifying the right decision-makers fast. Review collected by and hosted on G2.com.

contact accuracy can vary, especially for niche roles or smaller companies. While it’s great overall, a few records can be outdated or missing key details like direct numbers Review collected by and hosted on G2.com.