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Zoom Workplace Reviews & Product Details - Page 5

Zoom Workplace Overview

What is Zoom Workplace?

Zoom Workplace is an AI-powered collaboration platform that helps you streamline communications, increase employee engagement, optimize in-person time, and improve productivity. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs. Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab. Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

Zoom Workplace Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)
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Product Description

Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.


Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,061,069 Twitter followers
LinkedIn® Page
www.linkedin.com
11,191 employees on LinkedIn®
Description

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.


Camille S.
CS
Overview Provided by:
Customer Advocacy @ Zoom / Bilingual

Recent Zoom Workplace Reviews

David A.
DA
David A.Mid-Market (51-1000 emp.)
5.0 out of 5
"The easiest way to connect with people around the world"
Zoom is fast to connect; you don't have to have the app to join a conference and it is easier for people who don't have a lot of experience with te...
AA
Ahmed A.Mid-Market (51-1000 emp.)
5.0 out of 5
"An Excellent Tool for Virtual Meetings and Collaboration"
Internet connection speed, program stability, and availability of a large number of callers
Nagina R.
NR
Nagina R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Zoom is our goto software for video conferencing"
Easy to use interface, and the quality of the calls.
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8 people requested security information

Zoom Workplace Media

Zoom Workplace Demo - The new Zoom Meetings experience in Zoom Workplace with multi-speaker view.
In meetings, you have the option to turn on a new multi-speaker view, which highlights people who are actively speaking in the meeting. Go to “Views” in the top right corner of the meeting window to activate it in meetings with more than five participants.
Zoom Workplace Demo - Ask AI Companion will be able to gather, synthesize, and share information across Zoom Workplace, help you prepare for meetings, and more.
Coming soon, Ask AI Companion is a new capability that will be included with AI Companion. Ask AI Companion will be able to gather, synthesize, and share critical information from multiple sources across the Zoom platform and from select third-party applications. Ask AI Companion will also be abl...
Zoom Workplace Demo - The new combined Meetings and Calendar tab in Zoom Workplace, where you can attach meeting materials like files and whiteboards.
After meetings, you don’t need to look around in different places for the recordings or files that might have been shared by attendees. You can access recordings, continue the conversation outside of the meeting thanks to continuous meeting chat, invite additional participants to view the recordi...
Zoom Workplace Demo - Smart name tags allow other meeting participants to see your name when you’re in a Zoom Room.
AI-powered capabilities like intelligent director help make meetings more inclusive by allowing remote attendees to see and engage with their in-person colleagues. Coming soon, smart name tags will make it easier to connect by allowing other meeting participants to see your name when you're in a ...
Zoom Workplace Demo - Ask AI Companion
Ask AI Companion will gather, synthesize, and share the data you need to be more prepared and effective throughout your workday.
Zoom Workplace Demo - Built-in AI chat features help increase productivity.
Those who use Team Chat have easy access to integrated AI capabilities through Zoom AI Companion, our smart AI assistant. If you have a mountain of chat messages to read, AI Companion can help you catch up — once activated, it can summarize a long chat thread into a succinct overview of the discu...
Teamwork, reimagined. Welcome to Zoom Workplace, your AI-powered collaboration platform.
Play Zoom Workplace Video
Teamwork, reimagined. Welcome to Zoom Workplace, your AI-powered collaboration platform.
Introducing Zoom AI Companion (formerly Zoom IQ) – your new generative AI digital assistant across the Zoom platform.
Play Zoom Workplace Video
Introducing Zoom AI Companion (formerly Zoom IQ) – your new generative AI digital assistant across the Zoom platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Play Zoom Workplace Video
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Learn how using Zoom Team Chat, Phone, and Meetings has supported Referral Staffing Solutions' business growth and helped them place more candidates in meaningful jobs.
Play Zoom Workplace Video
Learn how using Zoom Team Chat, Phone, and Meetings has supported Referral Staffing Solutions' business growth and helped them place more candidates in meaningful jobs.
Zoom Team Chat is the glue that enhances your full communications experience.
Play Zoom Workplace Video
Zoom Team Chat is the glue that enhances your full communications experience.

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Video Reviews

56,120 Zoom Workplace Reviews

4.5 out of 5
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56,120 Zoom Workplace Reviews
4.5 out of 5
56,120 Zoom Workplace Reviews
4.5 out of 5

Zoom Workplace Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zoom WorkplaceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Yukta V.
YV
Assistant Manager - Transactional Quality
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Zoom Workplace?

Zoom workplace is best in most of the things that is real time chat, employee engagement, communication, hybrid and in person meetings.

It also has virtual whiteboards for detailed explanations for meeting and screen sharing option is also best. Collaborative notes for teams is also one of the best feature. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The free version of Zoom gives a 40-minute limit on group meetings with three or more participants. This restriction can be limiting for longer discussions, presentations, or virtual events, requiring users to upgrade to a paid plan for extended sessions. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

It helps in connecting with team when working on hybrid or remote. We can get through video conference calls without any disturbance or issues over the call.

While conducting meetings it given option to share screen and go through data along with using white boards and keeping notes which is helpful. Review collected by and hosted on G2.com.

Susheel A.
SA
Trainer &amp; Assessor
E-Learning
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoom Workplace?

It is very easy to use. It has great customer support just in case you get stuck with anything. I use it almost everyday for my all meetings because the picture quality is very good. I love the breakout room feature which is the best to do team activites. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I have nothing bad to say about zoom at all Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

It is very easy to use unlike other platforms it does not have too much things to set up Review collected by and hosted on G2.com.

Lindsay M.
LM
Public Information Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Zoom Workplace?

It's easy to use, and allows multiple users to join and add their own meetings. I like that you can control users who join, and allow them to speak or not, or show their cameras or not. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Sometimes, you are not able to see recurring meetings on the desktop, or if they are on the desktop version, they are not on the online version. Also, sometimes, we don't get sound recorded even though it says "recording in progress."

I would like a system that moves our camera system when someone is speaking to automatically show the speaker instead of having one of our team members do this manually. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Our county is very spread out demographically. This allows us to feel like we are all in one room, instead of wasting almost 2 hours of travel time to get to and from different areas for meetings. It also allows us the ability to stream our public meetings so that our community members are able to watch live governmental meetings, or if they are not able to attend in person, they can then watch the recording that we've downloaded from Zoom and upload to our YouTube site. Review collected by and hosted on G2.com.

Mohd B.
MB
Website Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoom Workplace?

The best aspects of Zoom Workplace often highlighted by users include its ease of use, high-quality video and audio clarity, and integration with popular tools like Slack and Outlook. Users love the Instant Meeting feature, which allows quick and seamless collaboration, making it highly efficient for remote work settings. Additionally, its real-time collaboration tools such as file sharing, video conferencing, and chat functions are praised for enhancing productivity Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Connectivity Issues: Users often experience audio or video disruptions when the internet connection is weak, which can hinder meeting quality [❞] [❞].

Annoying Notifications: Sounds when someone joins late can interrupt presentations, and this notification can't easily be turned off [❞].

Echo and Delays: Occasionally, there's an echo or delay in the audio during meetings, which can be frustrating and difficult to troubleshoot [❞].

Time-Sensitive Meetings: Changing meeting times for those with technical issues isn't always easy, causing participants to miss scheduled meetings [❞]. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Communication Gaps: It offers a comprehensive platform for video conferencing, messaging, and team collaboration, reducing communication barriers.

Project Management: Features like task management, file sharing, and collaborative workspaces help keep teams organized and on

track.Integration: It integrates with various third-party applications, streamlining workflows and reducing the need to switch between different tools. Review collected by and hosted on G2.com.

Aneurys Nicanor A.
AA
Project Manager
Civil Engineering
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Zoom Workplace?

What I like most about Zoom Workplace is that it is easy to use and reliable during meetings. The screen sharing feature is very useful when reviewing AutoCAD, Civil 3D, and Revit drawings. This allows for real-time collaboration between everyone involved. The ability to annotate directly on shared screens further improves team communication, making it easier to discuss project details and provide feedback to participants. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

What I don't like about Zoom Workplace is that sometimes, if the files to be shared are very large, such as Revit or Civil 3D 3D models, I can find that communication slows down and part of the idea I want to express to the work team gets lost. The resolution may not be sufficient to review specific details. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace solves the problem of collaboration and distance for me, especially when the work teams I work with are on projects and I am in the office. It supports me in meetings by sharing the progress of the project on my screen and reviewing AutoCAD, Civil 3D and Revit drawings very easily. Review collected by and hosted on G2.com.

MS
Data Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

I love using Zoom for calls. It lets us break into this smaller breakout rooms or sessions within an ongoing meeting that lets us have the private conversation in the middle of the meeting, and then re-group. It integrates well with the entire environment. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

There is not much I dislike about it as I almost use it everyday. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Most of us work from home and Zoom really helps us connect with one another with the ease of being at the comfort of our home. It brings people together; its scheduling feature also helps us schedule across various parts of the country and through various timezones where our clients are located. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
CM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Zoom Workplace?

Makes it easy to host online video conferences and I love the recording feature, you can always go back to your recordings so that you don't miss a thing. The interface is easy to navigate, even as a complete newbie using the platform. So many other cool features like screen sharing and chat. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

If you're using the free version you only have about 40 min before you're cut off which can come off as unprofessional during business calls. Maybe the guys at Zoom could extend that to an hour? Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

I'm able to communicate with my clients much easier plus the integrations with tools like Calendly make everything much smoother when scheduling meetings. You have to be sending the zoom link in a different email because that's automated. Review collected by and hosted on G2.com.

celestine M.
CM
Database Administrator
Higher Education
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoom Workplace?

Undeniably effective for seamless joining of meetings and scheduling.

Spectacularly crucial app for smooth communication.

Splendidly ideal for team calls and webinars.

Dreadful with discussions and activities for small group by breakout rooms.

Versatile and robust with presentations and demonstrations.

Exceptional with virtual backgrounds for fun with meetings. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Versatile and robust with virtual backgrounds for fun with meetings. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Immovable force with reviewing of discussion later by seamless recording.

Impressive with adding security to meeting by customizable settings.

Startling with Teams integration for reminders and scheduling.

Spectacular for educating colleagues and team through screen share.

Exceptional with enhancement of meetings by interactions.

Straightforward with seamless joining of meetings and control through muting. Review collected by and hosted on G2.com.

Tim A.
TA
Senior IT Project Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoom Workplace?

I really appreciate the fact that I do not have to worry about data integrity, and I love how easy it is to use. Writing better, easier documents is a direct result of great online collaboration. With Zoom Workplace, you can not only store files and documents in the cloud, but you can also have online video chats. The flexibility to create forms and surveys, set up a calendar for meetings, and most importantly, integrate with any platform or software are all features that I really like. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Although I've had a great time using Zoom Workplace so far, one feature that would be great is the ability to access files even when I don't have an Internet connection - just like with Google products. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Our company uses Zoom Workplace because it gives us the accessibility we need to get most of our work done successfully and efficiently. By using Drive to share documents, spreadsheets, presentations, and other files, we are able to improve communication between our teams and use it as an internal messaging service, email, and documentation tool. The process is rock-solid because of its file-sharing architecture for video conferencing. Reliable and effective, Zoom Workplace is everything you need. Zoom Workplace provides all the features and tools necessary for any company that deals with large documents. Review collected by and hosted on G2.com.

Anita H.
AH
Accounting Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Zoom Workplace?

I am using zoom application since many time, the features that are available here make me to use it frequesntly and the quality of audio and video is extraordinary. Thie is very simpl eto use abd anyone can use it in a first go. Even if we have any problem it can be solved within seconds as the customer support is very good. It was very easy to implement this application into my system and the ease of integration is also good. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

There are many other applications that are available in the market now with many more features. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

This chat box is very helpful in reaching the people world wide within minimal time. Review collected by and hosted on G2.com.