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Zoom Workplace Reviews & Product Details - Page 4

Zoom Workplace Overview

What is Zoom Workplace?

Zoom Workplace is an AI-powered collaboration platform that helps you streamline communications, increase employee engagement, optimize in-person time, and improve productivity. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs. Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab. Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

Zoom Workplace Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)
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Product Description

Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.


Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,061,069 Twitter followers
LinkedIn® Page
www.linkedin.com
11,191 employees on LinkedIn®
Description

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.


Camille S.
CS
Overview Provided by:
Customer Advocacy @ Zoom / Bilingual

Recent Zoom Workplace Reviews

Nagina R.
NR
Nagina R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Zoom is our goto software for video conferencing"
Easy to use interface, and the quality of the calls.
Vallepu M.
VM
Vallepu M.Small-Business (50 or fewer emp.)
5.0 out of 5
"a short review about zoom"
the interface of zoom is very friendly. the zoom provide easy way to connect each other and making group work done very easy. in our office we alwa...
Praveen K.
PK
Praveen K.Enterprise (> 1000 emp.)
4.5 out of 5
"Wonderful audio/video conferencing application"
It is fast, user friendly, easily accessible from multiple devices. It offers a reliable audio/video conferencing capabilities which allows the bus...
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Zoom Workplace Media

Zoom Workplace Demo - The new Zoom Meetings experience in Zoom Workplace with multi-speaker view.
In meetings, you have the option to turn on a new multi-speaker view, which highlights people who are actively speaking in the meeting. Go to “Views” in the top right corner of the meeting window to activate it in meetings with more than five participants.
Zoom Workplace Demo - Ask AI Companion will be able to gather, synthesize, and share information across Zoom Workplace, help you prepare for meetings, and more.
Coming soon, Ask AI Companion is a new capability that will be included with AI Companion. Ask AI Companion will be able to gather, synthesize, and share critical information from multiple sources across the Zoom platform and from select third-party applications. Ask AI Companion will also be abl...
Zoom Workplace Demo - The new combined Meetings and Calendar tab in Zoom Workplace, where you can attach meeting materials like files and whiteboards.
After meetings, you don’t need to look around in different places for the recordings or files that might have been shared by attendees. You can access recordings, continue the conversation outside of the meeting thanks to continuous meeting chat, invite additional participants to view the recordi...
Zoom Workplace Demo - Smart name tags allow other meeting participants to see your name when you’re in a Zoom Room.
AI-powered capabilities like intelligent director help make meetings more inclusive by allowing remote attendees to see and engage with their in-person colleagues. Coming soon, smart name tags will make it easier to connect by allowing other meeting participants to see your name when you're in a ...
Zoom Workplace Demo - Ask AI Companion
Ask AI Companion will gather, synthesize, and share the data you need to be more prepared and effective throughout your workday.
Zoom Workplace Demo - Built-in AI chat features help increase productivity.
Those who use Team Chat have easy access to integrated AI capabilities through Zoom AI Companion, our smart AI assistant. If you have a mountain of chat messages to read, AI Companion can help you catch up — once activated, it can summarize a long chat thread into a succinct overview of the discu...
Teamwork, reimagined. Welcome to Zoom Workplace, your AI-powered collaboration platform.
Play Zoom Workplace Video
Teamwork, reimagined. Welcome to Zoom Workplace, your AI-powered collaboration platform.
Introducing Zoom AI Companion (formerly Zoom IQ) – your new generative AI digital assistant across the Zoom platform.
Play Zoom Workplace Video
Introducing Zoom AI Companion (formerly Zoom IQ) – your new generative AI digital assistant across the Zoom platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Play Zoom Workplace Video
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Learn how using Zoom Team Chat, Phone, and Meetings has supported Referral Staffing Solutions' business growth and helped them place more candidates in meaningful jobs.
Play Zoom Workplace Video
Learn how using Zoom Team Chat, Phone, and Meetings has supported Referral Staffing Solutions' business growth and helped them place more candidates in meaningful jobs.
Zoom Team Chat is the glue that enhances your full communications experience.
Play Zoom Workplace Video
Zoom Team Chat is the glue that enhances your full communications experience.

Official Downloads

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Video Reviews

56,118 Zoom Workplace Reviews

4.5 out of 5
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56,118 Zoom Workplace Reviews
4.5 out of 5
56,118 Zoom Workplace Reviews
4.5 out of 5

Zoom Workplace Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zoom WorkplaceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
RAVALI O.
RO
Subject Matter Expert freelance
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

Zoom is a popular platform that allows people to connect virtually. It's widely used for interviews, webinars, and meetings. It offers features like one-on-one video calls and a chat option, making it easy for users to communicate and collaborate. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I dont have dislike option regarding the Zoom Website Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

zoom Workplace is good platform for solving virtual meeting and Business issues and also video conferencing and chat options and to make the class in a good Environment in Zoom . For me , I'm using zoom for video conference and also meeting and online classes through zoom. Review collected by and hosted on G2.com.

Verified User in Cosmetics
GC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

What I love most about Zoom is how it brings people closer, no matter how far apart they are. I appreciate how it makes communication so easy, whether it’s for work or connecting with family and friends. For me, Zoom sometimes feels like a small window to the world, where we can share ideas, learn new things, and build stronger relationships. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

What I dislike about Zoom is that it sometimes makes communication feel too formal, even in moments when we need more spontaneity. Additionally, the overload of virtual meetings can feel exhausting at times, as they lack the warmth of in-person interactions, where we can read body language and connect on a deeper level. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom solves many problems, most notably the challenge of communication across long distances. It allows individuals and businesses to meet easily from anywhere in the world. It also addresses the high costs of travel and transportation, making meetings and teamwork more efficient and cost-effective. Additionally, it facilitates remote learning and flexible work, giving people the opportunity to learn and work in ways that suit their circumstances. Review collected by and hosted on G2.com.

PD
President &amp; CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Zoom Workplace?

I have always found it very user-friendly. Zoom introduced me to my first online meeting and client coaching session. It was very easy to set up. I also like that I can easily acess all my meetings, past, current and future with the click of a button. Editing my meetings is also straight forward - and you can edit an entire recurring meetings at once. It is also easy to access recordings of my meetings. There are a lot of tools and capabilities that are available and make my meetings go smoothly. I also like that there is no limit to the number of times I use the platform. It is also easily integrated with other apps I work with - and I do not any IT specialist to help me with that. The customer support is always great. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The 40 minute curb on meetings for the Free Plan - it was easier to get my clients to sign up on Zoom and encourage them to remain on the same platform. This was easier when they had that 1 hour free for their own meetings. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

It has taken away the need for setting up physical meetings and has allowed greater access to a lot more people than I could have, physically. Ithas enabled me to step from one meeting to the next with ease - and has provided a platform to communicate and correspond much quicker. This has freed up a lot of time saving me time and resources - financial and otherwise. It has also allowed me to be more innovative in the way I deliver on my mandate. Review collected by and hosted on G2.com.

Dusti S.
DS
Sr. Account Executive
Marketing and Advertising
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Zoom Workplace?

I've used many different platforms for video calling, and Zoom has hands-down been the best option for me for weekly video calls. It's universal and easy for anyone to use, even if they do not have the Zoom app. Connections are always clear and seamless, and it's extremely easy to present from this platform. The interface is user-friendly and intiutive. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I really don't have anything bad to say. I have had nothing but a good experience with using Zoom for business. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Being a remote employee, this not only helps me stay fully connected with my team, but it also helps me conduct business more efficiently with clients that are working remotely as well. This helps remove the challenge of most schedule conflicts, the excessive need to travel, and allows for faster collaboration. Review collected by and hosted on G2.com.

Madison S.
MS
Project Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoom Workplace?

Zoom is great for sharing screens, recording, taking notes, AI summaries, and real-time chat. It also integrates easily with Google Calendar and my contacts. I use this multiple times a week without any issues. It requires occasional system updates, but those are completely within minutes. It's easy to install on devices. I've used Zoom regularly for 3 years no and haven't had to contact customer support for any reason so far. Great tool. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

When sharing, the toolbar can get in the way or get lost on my screen Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

It makes remote work very easy. I can collaborate with team members and clients easily. Zoom simplifies client calls and makes it easy to share reports, findings, and have virtual face-to-face discussions. It also is a great option for screen and video capturing. Plus, it takes notes for you with it's AI tool. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoom Workplace?

What I find to be helpful about Zoom Workplace is the ability to call, set up meetings, and chat all in one platform. The app for both my desktop & phone work sufficiently. As a newer team member at my company, the easy of integration has been seamless, and I use Zoom Workplace all day, everyday. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The downside to using Zoom Workplace is potentially the desktop app for MacBooks. I've been told in the past that even though I'm online, it shows that I'm away. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace is solving my business needs on the days I work remote. It's easy to jump on a call with a colleague, share my screen, chat, etc. Review collected by and hosted on G2.com.

SHABBIR  K.
SK
software devlopeer engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

The Zoom app provides me with a user-friendly interface so I can easily navigate to all functions Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

everything is the best except customer care services. sometimes we are getting some misinformation to fix login-related and some unexpected issues. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

zoom is easy to use and no need to prior knowledge to get into. it is beginner friendly so whenever I am trying to connect with non- technical client to fix the system issue I can easily control from zoom function. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoom Workplace?

What I like best about Zoom Workplace is its easy integration of video, chat, and collaboration tools, all in one platform. It makes communication effortless and keeps teams connected, whether they're in the office or working remotely. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Without a paid plan, the 40-minute limit on group meetings is bit restrictive for longer discussions. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Its bridging the communication gap by providing a reliable platform for video meetings, instant messaging, and file sharing, ensuring my team stays connected despite being remotely working.

Second, its screen-sharing and collaboration tools have streamlined project discussions and presentations, allowing us to work together in real-time as if we were in the same room.

Lastly, Zoom’s scheduling and recording features Review collected by and hosted on G2.com.

Sayantan N.
SN
AI/ML Internship Trainee
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

Its wide variety of features related to communication and collaboration tools on a single interface which is very easy to navigate and really super effective by its nature. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Nothing! I love all of the features available. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom workplace is solving a wide set of use case and related issues daily around the world.

1. All video conferencing need that are being hosted daily around the globe, serving businesses in an excellent way.

2. It is widely used as a digital classroom, having large set and effective tools and technologies available under the hood of workspace.

3. It is very interactive in nature. We can share our system screen with host as well, it helps a lot.

Zoom Workplace is extremely useful and solving mainly these problems for me at present in a quite effective approach. Review collected by and hosted on G2.com.

Siyanda T.
ST
Customer support consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoom Workplace?

You can connect as a pair or as a large team, I like the fact that it has a passcode that only people invited to the meeting/call have access to. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Sometimes it's not easy to login by clicking on the link due to being redirected to the app which can sometimes be slow. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

As a large team, we can get messages and important updates and announcements to everyone in the team quicker by scheduling zoom calls. We can also have catch ups, as we are also a remote company, it is nice to see everyone even if it's virtual. Review collected by and hosted on G2.com.