Save to My Lists
Paid
Claimed

Zoom Workplace Reviews & Product Details - Page 3

Zoom Workplace Overview

What is Zoom Workplace?

Zoom Workplace is an AI-powered collaboration platform that helps you streamline communications, increase employee engagement, optimize in-person time, and improve productivity. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs. Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab. Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

Zoom Workplace Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)
Show LessShow More
Product Description

Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.


Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,061,069 Twitter followers
LinkedIn® Page
www.linkedin.com
11,191 employees on LinkedIn®
Description

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.


Camille S.
CS
Overview Provided by:
Customer Advocacy @ Zoom / Bilingual

Recent Zoom Workplace Reviews

Nagina R.
NR
Nagina R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Zoom is our goto software for video conferencing"
Easy to use interface, and the quality of the calls.
Vallepu M.
VM
Vallepu M.Small-Business (50 or fewer emp.)
5.0 out of 5
"a short review about zoom"
the interface of zoom is very friendly. the zoom provide easy way to connect each other and making group work done very easy. in our office we alwa...
Praveen K.
PK
Praveen K.Enterprise (> 1000 emp.)
4.5 out of 5
"Wonderful audio/video conferencing application"
It is fast, user friendly, easily accessible from multiple devices. It offers a reliable audio/video conferencing capabilities which allows the bus...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
8 people requested security information

Zoom Workplace Media

Zoom Workplace Demo - The new Zoom Meetings experience in Zoom Workplace with multi-speaker view.
In meetings, you have the option to turn on a new multi-speaker view, which highlights people who are actively speaking in the meeting. Go to “Views” in the top right corner of the meeting window to activate it in meetings with more than five participants.
Zoom Workplace Demo - Ask AI Companion will be able to gather, synthesize, and share information across Zoom Workplace, help you prepare for meetings, and more.
Coming soon, Ask AI Companion is a new capability that will be included with AI Companion. Ask AI Companion will be able to gather, synthesize, and share critical information from multiple sources across the Zoom platform and from select third-party applications. Ask AI Companion will also be abl...
Zoom Workplace Demo - The new combined Meetings and Calendar tab in Zoom Workplace, where you can attach meeting materials like files and whiteboards.
After meetings, you don’t need to look around in different places for the recordings or files that might have been shared by attendees. You can access recordings, continue the conversation outside of the meeting thanks to continuous meeting chat, invite additional participants to view the recordi...
Zoom Workplace Demo - Smart name tags allow other meeting participants to see your name when you’re in a Zoom Room.
AI-powered capabilities like intelligent director help make meetings more inclusive by allowing remote attendees to see and engage with their in-person colleagues. Coming soon, smart name tags will make it easier to connect by allowing other meeting participants to see your name when you're in a ...
Zoom Workplace Demo - Ask AI Companion
Ask AI Companion will gather, synthesize, and share the data you need to be more prepared and effective throughout your workday.
Zoom Workplace Demo - Built-in AI chat features help increase productivity.
Those who use Team Chat have easy access to integrated AI capabilities through Zoom AI Companion, our smart AI assistant. If you have a mountain of chat messages to read, AI Companion can help you catch up — once activated, it can summarize a long chat thread into a succinct overview of the discu...
Teamwork, reimagined. Welcome to Zoom Workplace, your AI-powered collaboration platform.
Play Zoom Workplace Video
Teamwork, reimagined. Welcome to Zoom Workplace, your AI-powered collaboration platform.
Introducing Zoom AI Companion (formerly Zoom IQ) – your new generative AI digital assistant across the Zoom platform.
Play Zoom Workplace Video
Introducing Zoom AI Companion (formerly Zoom IQ) – your new generative AI digital assistant across the Zoom platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Play Zoom Workplace Video
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Learn how using Zoom Team Chat, Phone, and Meetings has supported Referral Staffing Solutions' business growth and helped them place more candidates in meaningful jobs.
Play Zoom Workplace Video
Learn how using Zoom Team Chat, Phone, and Meetings has supported Referral Staffing Solutions' business growth and helped them place more candidates in meaningful jobs.
Zoom Team Chat is the glue that enhances your full communications experience.
Play Zoom Workplace Video
Zoom Team Chat is the glue that enhances your full communications experience.

Official Downloads

Answer a few questions to help the Zoom Workplace community
Have you used Zoom Workplace before?
Yes

Video Reviews

56,118 Zoom Workplace Reviews

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
56,118 Zoom Workplace Reviews
4.5 out of 5
56,118 Zoom Workplace Reviews
4.5 out of 5

Zoom Workplace Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zoom WorkplaceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Jeana D.
JD
Accounting Manager
Higher Education
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoom Workplace?

Ease of useZoom Workplace offers high-quality video and audio, making it ideal for seamless meetings, even with large groups. It also integrates well with popular tools like Google Drive, Dropbox, and Microsoft Office, enhancing productivity. The platform supports a variety of features such as virtual whiteboards, breakout rooms, and file sharing, which are great for collaboration. Zoom’s interface is intuitive, making it easy for users to navigate, and it works smoothly across desktop and mobile devices. Additionally, Zoom is known for its reliability, scalability, and strong security, including encryption and compliance with industry standards., ability to have multiple people on call, ease of planning Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Nothing that I dislike about this proThe free plan has limitations, such as a 40-minute cap on meetings, which may not be sufficient for more extensive sessions. While the platform offers powerful features, the wide range of options can be overwhelming for new users unfamiliar with video conferencing tools. Some users may also find that advanced features are available only on higher-tier paid plans, which could increase costs for growing teams.duct Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace addresses the challenge of connecting teams that are working remotely or across different locations by providing high-quality video conferencing, real-time messaging, and seamless file sharing, all in one platform. Whether you're working from home, in the office, or on the go, Zoom provides a consistent experience across devices, allowing you to stay connected and engaged with your team from anywhere. Review collected by and hosted on G2.com.

AYUSH P.
AP
Designing Executive
Oil & Energy
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

I liked the Zoom's clean and easy to use UI.

I have also liked the feature to integrate the Google Calender which helps to keep track of meetings.

I use the software atleast twice a week for work.

The customer support email address is available and is replies quickly. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I dislike the Screenshare option as it is not smooth because so which many times presentation looks clunky and laggy.

Zoom has a lot of addons which is very confusing. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom helps me to connect to large number of people via video conferencing (face to face). The feature of whiteboard helps me to convey my ideas easily. I use Zoom often for online Presentation via Screenshare option. Review collected by and hosted on G2.com.

Giovanni S.
GS
IT Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoom Workplace?

I enjoy how easy it is to integrate Zoom into both our IDP, Email provider and multiple other applications. It makes it so easy to not only work in an easy flow but even better to automate the application for our team members Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

What I am not a fan of is the the response time of the support team or various issues with the billing department. We have had to contact them a few times regarding features that we are missing/paying for. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

We were able to not only utilize zoom as our video conferencing software but we are now using it as our Customer Support VOIP number. It allowed me to set up the flows smoothly from beginning to end for the customers to our customer support team. One bill, one vendor, love it. Review collected by and hosted on G2.com.

Shannen S.
SS
Life &amp; Health Broker
Insurance
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Zoom Workplace?

Zoom Workplace has made working remotely with teams a very smooth process. I highly recommend Zoom Workplace for meetings with other worksite teams or prospective clients. The platform is incredibly user-friendly and easy to navigate and set up. My daily need to connect with stationed staff or clients is fully met with this service. Zoom Workplace has responsive customer support for any trouble and integrates with other applications such as calendars for scheduling. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Zoom can be frustrating when attempting to mute or unmute the microphone, however, it is a user experience issue rather than a software problem. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace solves meeting with clients face-to-face, remotely. Review collected by and hosted on G2.com.

Andy A.
AA
CEO and Founder
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Zoom Workplace?

Zoom is reliable in all use situations. App on broadband at the home office. Check. App on mobile devices on mobile broadband. Check. App on Wi-Fi at a coffee shop. Check. The reliability, ease of use, Google Calendar plug in all are both easy to use and super efficient. Now with Granola, not only do I get the Zoom AI notes, but but I'm able to get my notes taken by Granola too, and then do more with them, Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The update process could be handled better. Nothing is worse than being ready to join a call, and the "auto update" happens. Of course that makes you late for the call Review collected by and hosted on G2.com.

Recommendations to others considering Zoom Workplace:

We used WebEx and Go To Meeting for years, before discovering Zoom. Within a month we cancelled those subscriptions and were all Zoom all the time. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Beyond the expected of eliminating travel, the big benefit is the quality of the interaction. Zoom looks and sounds better than WebEX or GoToMeeting, so the level of interaction and engagement between participants on calls is much higher. That leads to greater comprehension and involvement. It also has more features than Meet, so its got that going for it as well. Review collected by and hosted on G2.com.

Hla B.
HB
System Engineer
Computer & Network Security
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Zoom Workplace?

It has a user-friendly interface that even kindergarten kids can use easily. The video quality is reliable, and offers many features and tools that are grate for presentation and group discussion. Not only those fact, the installation of the progress is really easy even who are from non-tech field can install it. I used to control my dad PC with Zoom Screeen share and fix some of the trouble while i was studying my final year in oversea. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

However, it can experience audio and video lag during high-traffic hours, which may dealy meetings and classes. Also, the free version only allows 40 minutes per session, which is not ideal for classrooms. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom saved me in many ways during COVID-19. When physical classes weren't possible, Zoom became our only option. I attended classes, took exams from home, and stayed connected with my education through it. Now, as a System Engineer in IT field, I use Zoom's screen-sharing feature to troubleshoot client PCs and assist others. That's how zoom has been benefiting in my journey. Review collected by and hosted on G2.com.

Sreelekha K.
SK
Fresher
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Zoom Workplace?

Easy to use and integrates seamlessly into daily workflows

Efficient communication through video calls, chat, and file sharing

Reliable with high-quality video and audio

Ideal for meetings, webinars, and virtual events

Ability to record meetings for later access adds value Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Resource-intensive, causing slower performance on older devices

Poor internet connectivity can affect performance

Time limits on free plans that can interrupt meetings

Occasional audio or video glitches that disrupt conversations Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace is solving the problem of remote communication and collaboration by providing an easy-to-use platform for virtual meetings video calls and messaging it helps overcome the challenges of working from different locations or time zones by allowing teams to connect in real-time this benefits me by improving team productivity and ensuring smooth communication it also solves the issue of not being able to attend in-person meetings through features like webinars and screen sharing which allows for effective knowledge sharing presentations and project discussions even from a distance. Review collected by and hosted on G2.com.

Maleesha D.
MD
Education
E-Learning
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

Integrated Chat and Meetings . The seamless switch between chat and meetings makes collaboration effortless.Quick setup with minimal technical effort ,making it is easy .Offers a wide of tools ,including meetings chat,white boards,emails , AI powered automation.Responsive and helpful support team with FAQs and live chat.zoom workplace an ideal tool for daily communication by quick chats to large meetings . Seamlessly connects with popular tools Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Pricing some advanced feachers are locked behind higher tier plans ,making it costly for small team Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Online Learning and classes zoom workplace offering clear video and audio for classes o study groups Review collected by and hosted on G2.com.

Madhusha d.
MD
architecture and research scientict
Architecture & Planning
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoom Workplace?

The zoom app is very good. It allows you to connect digitally to online classes and meetings anywhere in the world. If you have a signal, you can connect to meetings with very high quality. It is the world's number 1 meeting app. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I don't have anything bad to say, but sometimes the audio goes out during meetings. It would be worth it if there was a way to check if it was the host's fault or the participant's fault. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Increase security with things like password 2-step verification. Review collected by and hosted on G2.com.

Ederson M.
EM
Consultor em gestão de projetos de TI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Zoom Workplace?

1. Facilidade de Uso: A interface intuitiva torna o Zoom Workplace fácil de usar, mesmo para quem não tem muita experiência com tecnologia.

2. Integração: Ele se integra bem com outras ferramentas, como Slack, Google Workspace e Microsoft Office.

3. Qualidade de Chamadas: Áudio e vídeo de alta qualidade, mesmo em conexões de internet menos estáveis.

4. Recursos Avançados: Inclui funcionalidades como gravação de reuniões, transcrições automáticas e compartilhamento de tela interativo.

5. Colaboração em Equipe: Oferece ferramentas como quadros brancos digitais e salas de reunião em grupo para discussões privadas. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

1. Custo: As versões avançadas podem ser caras para pequenas empresas ou indivíduos.

2. Segurança e Privacidade: Apesar de melhorias, questões relacionadas à privacidade em anos anteriores ainda são uma preocupação para alguns.

3. Dependência de Internet: Funcionalidade altamente dependente de conexões estáveis, o que pode ser um problema em áreas com infraestrutura limitada.

4. Aprendizado Inicial: Algumas empresas relataram dificuldade em adaptar equipes maiores ao uso eficiente de todas as funcionalidades disponíveis.

5. Consumo de Recursos: Pode consumir mais banda larga e recursos do dispositivo em comparação a algumas ferramentas concorrentes. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

O contato direto a qualquer momento e em qualquer lugar que possua conexão a Internet é possível se conectar e tratar com superiores e subordinados. Review collected by and hosted on G2.com.