# Zoiper Reviews
**Vendor:** Zoiper.com  
**Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 53
## About Zoiper
Zoiper's Whitelabel Softphone is a customizable VoIP solution designed for businesses seeking to offer a branded communication experience to their users. This platform enables companies to tailor the softphone's interface, features, and functionalities to align with their brand identity and meet specific operational requirements. Key Features and Functionality: - Brand Customization: Incorporate your company's logo, color scheme, fonts, and icons to create a cohesive brand experience. - User Interface Personalization: Develop a custom interface that enhances user experience and reflects your brand's aesthetics. - Smart Provisioning: Configure different features and licenses for various user groups, such as novice or business users, ensuring tailored functionality. - Custom Feature Sets: Add or remove features according to the specific needs of different user segments. - Flexible Licensing Models: Choose from per-user to unlimited user installations to suit your business model. - Advanced Communication Support: Ensure compatibility with IMS/RCS, VoLTE, and secure communication protocols for enhanced connectivity and security. Primary Value and User Solutions: Zoiper's Whitelabel Softphone empowers businesses to deliver a seamless and branded communication experience to their users. By offering extensive customization options, companies can align the softphone with their brand identity, enhancing user engagement and satisfaction. The platform's flexibility in provisioning and feature configuration allows businesses to cater to diverse user needs, improving operational efficiency. Additionally, support for advanced communication standards and secure protocols ensures reliable and secure communication, addressing the critical needs of modern enterprises.



## Zoiper Pros & Cons
**What users like:**

- Users find Zoiper **affordable** , especially beneficial for businesses with multiple locations or remote workers. (1 reviews)
- Users value the **ease of use** of Zoiper, enabling fast and efficient calling experiences. (1 reviews)
- Users highlight the **easy integrations** of Zoiper, making setup and feature access simple and efficient. (1 reviews)
- Users value the **easy setup** of Zoiper, appreciating its seamless integration and user-friendly features. (1 reviews)
- Users value the **ease of setup and integration** of Zoiper, enhancing their overall communication experience. (1 reviews)

**What users dislike:**

- Users find the **interface accessibility lacking** , indicating a desire for a more user-friendly experience. (1 reviews)
- Users express concerns over **privacy issues** related to data security and potential vulnerabilities in Zoiper's configuration. (1 reviews)
- Users express concern over **security vulnerabilities** in Zoiper, highlighting risks of data breaches if not configured correctly. (1 reviews)
- Users often face **software bugs** causing crashes, requiring a restart in safe mode to function properly. (1 reviews)


## Zoiper Discussions
  - [Is zoiper a softphone?](https://www.g2.com/discussions/is-zoiper-a-softphone) - 1 comment
  - [can i use it for calls ?](https://www.g2.com/discussions/can-i-use-it-for-calls-d00b7ee7-0792-491f-848e-5520f082fcff) - 1 comment

- [View Zoiper pricing details and edition comparison](https://www.g2.com/products/zoiper/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-06-01+04%3A59%3A40+-0500&secure%5Bsession_id%5D=60e910f6-8c43-4d1b-a314-ead5bc23a108&secure%5Btoken%5D=a4efdc2cb223516279871e433f08854942a192be6f4e425e391eda726f1c54c2&format=llm_user)

## Zoiper Features
**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction

**Extensions**
- Tenancy Flexibility
- Native VoIP
- CCaaS Option

**Features**
- Voicemail to Email
- File Sharing
- Voice Conferencing
- Video Conferencing

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