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Zoi AI Reviews & Product Details

Alexis K.
AK
Senior Enterprise Business Development
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoi AI?

The detail provided back to me. Would highly recommend to anyone. Review collected by and hosted on G2.com.

What do you dislike about Zoi AI?

too slow, I wish it would be faster but given the detail, it is doable. Review collected by and hosted on G2.com.

What problems is Zoi AI solving and how is that benefiting you?

data overload + personalization Review collected by and hosted on G2.com.

Zoi AI Overview

What is Zoi AI?

Zoi is a conversational AI platform powered by ChatGPT technology, specifically designed to convert website visitors into leads. By analysing existing website content, brochures and other documents, Zoi can provide customised responses to visitor queries, generating leads in the process. What makes Zoi unique is its ability to gather visitor/prospect data, enabling it to tailor conversations and collect essential customer intent information for sales reps to follow up on.

Zoi AI Details
Discussions
Zoi AI Community
Languages Supported
English
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Product Description

Zoi is a conversational AI platform powered by ChatGPT technology, specifically designed to convert website visitors into leads. By analysing existing website content, brochures and other documents, Zoi can provide customised responses to visitor queries, generating leads in the process. What makes Zoi unique is its ability to gather visitor/prospect data, enabling it to tailor conversations and collect essential customer intent information for sales reps to follow up on.


Seller Details
Year Founded
2011
HQ Location
New Delhi, IN
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
Description

Bizight Solutions provides advanced business intelligence and analytics services, helping companies transform data into actionable insights for better decision-making.


Verified User in Computer Software
GC
Overview Provided by:

Recent Zoi AI Reviews

Rajat A.
RA
Rajat A.Small-Business (50 or fewer emp.)
4.0 out of 5
"A must have B2B live chat tool for lead generation. Personalise your account based marketing"
This is most useful B2B lead generation tool that I have ever used. With Zoi one can easily level up their account based marketing as this too...
Karla M.
KM
Karla M.Small-Business (50 or fewer emp.)
2.5 out of 5
"User Friendly but Faces Competition"
Zoi AI Conversational AI Platform receives mixed reviews. I appreciate its user-friendly interface for chatbot creation and management, its ability...
Harsh S.
HS
Harsh S.Mid-Market (51-1000 emp.)
4.0 out of 5
"Make ChatBot easily for your company"
It creates a ChatBot according to your company by fetching all the details from website and easily fulfils the purpose of chatbot on the website
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Zoi AI Media

Zoi AI Demo - Easy to Train
Zoi can be easily trained on your website URLs, documents, and other assets to provide answers to any questions your customers might have while they are on your website.
Zoi AI Demo - Pitch Consistently
It's available 24/7/365 and can pitch consistently on your behalf, even when you are away!
Zoi AI Demo - Lead Capture
Set up lead capture for progressive profiling to update information about your prospects and customers every time they visit and interact.
Zoi AI Demo - Book Meetings
Sync your calendar with Zoi and book meetings and demos without missing out on leads.
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15 out of 16 Total Reviews for Zoi AI

4.2 out of 5
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15 out of 16 Total Reviews for Zoi AI
4.2 out of 5
15 out of 16 Total Reviews for Zoi AI
4.2 out of 5

Zoi AI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zoi AIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Nikoloz G.
NG
Senior Case Manager
Consulting
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Zoi AI?

I have recently discovered Zoi AI and it is so easy to use. It helps by automating office tasks and I use it every day. It also has great customer support, and I easily implemented it in my daily office work. It has endless features and AI is brilliant and fast. Whenever I face an obstacle while working at the office, I turn to Zoi AI for advice, which gives professional advice about anything. It really is an amazing tool. Review collected by and hosted on G2.com.

What do you dislike about Zoi AI?

So far, I have not experience anything that I particularly dislike about Zoi AI. Review collected by and hosted on G2.com.

What problems is Zoi AI solving and how is that benefiting you?

It saves me a lot of time and helps me with daily tasks by automating them. I chat with the AI daily, and it also gives great advice. I really love how easy Zoi AI makes my everyday office life. The AI itself is terrific, fast and smart replies to help me overcome problems while working. Review collected by and hosted on G2.com.

MK
Let's call it CEO but I don't like this title
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoi AI?

I love the way it crawls my website. It really helps to creat e drafts of messages that I can send to my customers that comment my website. Even thougn I haven't even integrated it fully i use drafts to save time. Review collected by and hosted on G2.com.

What do you dislike about Zoi AI?

It really seems like another AI product till you spend at least an houe rith it so just give it a try and don't worry Review collected by and hosted on G2.com.

What problems is Zoi AI solving and how is that benefiting you?

I have A LOT of articles on my website and some of them are quite old (4 years). I've lost control over it some time ago, but my clients still find this texts thaks to SEO. So quite often i face a problem like "okay so we were really mentioning this thing on our blog back in 2020". Zoi helped me to anwser questions from comments and also to anwser questions we get in direct messages. Review collected by and hosted on G2.com.

Rajat A.
RA
Digital Marketing Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Zoi AI?

This is most useful B2B lead generation tool that I have ever used.

With Zoi one can easily level up their account based marketing as this tool helps with lead profiling by providing more detailed information about the accounts with buyer intent. It can be integrated with Hubspot that allows to run multiple campaigns with the customer data.

Zoi engages website visitors based on roles and designations by asking several important questions and convert them into leads. It's essential to have this tool as a 24/7 led generation machine so you don't loose out on people who are interested in your products.

Conversational insights and reports helps in understanding our customers true pain points and fine tuning our products to solve those problems. Review collected by and hosted on G2.com.

What do you dislike about Zoi AI?

There is a steep learning curve. The fine tuning of responses and training this tool to generate relevant answers will take a lot of time.

integration with CRM requires a developers help and it sometimes doesn't work even when the JavaScript is installed Review collected by and hosted on G2.com.

What problems is Zoi AI solving and how is that benefiting you?

This tool helps in improved lead conversion by personalising the responses and engaging with potential clients based on account profiles.

This kind of personalised account based marketing has helped us generate good leads and cutting huge costs by not using other expensive tools in market.

We have continued to track the visitor's interactions and improved our internal sale's strategies that led to reductions in sales cycle. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoi AI?

I recommend ZOI AI for its ability to deliver highly personalized customer engagement and seamless integration with CRM systems, ensuring accurate, contextually relevant responses and enhanced lead generation​ Review collected by and hosted on G2.com.

What do you dislike about Zoi AI?

One potential downside of ZOI AI is that its advanced features and customization options might require a learning curve for users who are not familiar with AI or technical integrations. Additionally, the reliance on website data and marketing materials means that the initial setup and fine-tuning process could be time-consuming Review collected by and hosted on G2.com.

What problems is Zoi AI solving and how is that benefiting you?

ZOI AI addresses problems like inconsistent customer engagement and inefficient lead capture by providing a 24/7 AI chatbot that delivers personalized interactions based on visitor personas. This results in higher conversion rates and more effective customer relationship management, benefiting businesses by optimizing sales and marketing strategies​ Review collected by and hosted on G2.com.

Harsh S.
HS
Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoi AI?

It creates a ChatBot according to your company by fetching all the details from website and easily fulfils the purpose of chatbot on the website Review collected by and hosted on G2.com.

What do you dislike about Zoi AI?

Needs somewhat technical knowledge to understand everything, if more video content around it would be there and then it will be great Review collected by and hosted on G2.com.

What problems is Zoi AI solving and how is that benefiting you?

Creating chatbot for my company website easily and in seconds to drive more premium experience to my customers and drive more sales Review collected by and hosted on G2.com.

MS
Client Engagement Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoi AI?

It's easy-to-use and it's customised to our business needs. Plus it has a HubSpot integration which is great! Review collected by and hosted on G2.com.

What do you dislike about Zoi AI?

It can be made a little more affordable for smaller businesses. Review collected by and hosted on G2.com.

What problems is Zoi AI solving and how is that benefiting you?

We get a lot of clients with repeated queries. Initially it was manual effort to address their queries, but with Zoi this has reduced. Review collected by and hosted on G2.com.

Mariya S.
MS
Lead Generation Executive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoi AI?

Zoi Ai is best for replying the customer queries which is the best part of this app. Review collected by and hosted on G2.com.

What do you dislike about Zoi AI?

Nothing so far I have disliked so. I will change the review if I find any Review collected by and hosted on G2.com.

What problems is Zoi AI solving and how is that benefiting you?

It is benefiting me by auto replying the queries of the customers from my website. Review collected by and hosted on G2.com.

Ankit M.
AM
Account Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoi AI?

I think the most helpful thing about Zoi AI is the way it captures robust amout of leads and also give a comprehensive detailing of the customers Review collected by and hosted on G2.com.

What do you dislike about Zoi AI?

On the other hand the one thing I dont like so much about Zoi AI is a tedious set up time. Review collected by and hosted on G2.com.

What problems is Zoi AI solving and how is that benefiting you?

I think Zoi AI is solving the problem of how people and users interact with the websites and it is really shaping a future of lead generation and making every interaction more personal. Review collected by and hosted on G2.com.

Karla M.
KM
Screen Caller for Bible Answers Live
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoi AI?

Zoi AI Conversational AI Platform receives mixed reviews. I appreciate its user-friendly interface for chatbot creation and management, its ability to conduct natural conversations, and its strong customer support. Review collected by and hosted on G2.com.

What do you dislike about Zoi AI?

compared to competitors like ChatGPT, Zoi AI has fewer features. I also find the initial setup less intuitive and uncertainty about its future development direction. Review collected by and hosted on G2.com.

What problems is Zoi AI solving and how is that benefiting you?

ZOI can provide quick and accurate answers to B2B customer inquiries, improving their overall experience with the company. Review collected by and hosted on G2.com.

Guilherme P.
GP
Head of Business Intelligence and Lead Management
Telecommunications
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Zoi AI?

How it uses info on the website to answer customer questions and doubts Review collected by and hosted on G2.com.

What do you dislike about Zoi AI?

We have been using the free version and we have nothing to report up until now Review collected by and hosted on G2.com.

What problems is Zoi AI solving and how is that benefiting you?

It helps with the nurturing phase of most leads, and also saves the time of our account managers.

We have a small E commerce structure and answering questions takes up a lot of time that could be better spent selling Review collected by and hosted on G2.com.