What I like the most is the ease with which custom forms and surveys can be created without the need for advanced technical knowledge. The interface is intuitive, the templates help save time, and they can be easily adapted to different contexts. Additionally, the integration with other Zoho tools and the ability to automate workflows is very practical for centralizing data management. Review collected by and hosted on G2.com.

Although it is a powerful tool, sometimes the design customization is limited and does not always allow reaching the level of aesthetic detail that some brands require. The multilingual support could improve, especially in the advanced options, and the loading speed of some reports can be slower than expected when managing surveys with a lot of data. Review collected by and hosted on G2.com.

It provides more specific details about the content and offers useful tips. Review collected by and hosted on G2.com.

Performance can be little bit more and well integrations are pretty clear UI.Pricing is ok with support and intellegence Review collected by and hosted on G2.com.

I really like Zoho Survey's integrations and reporting features. The multilingual support is a big plus for me—it handles translations surprisingly well, allowing users to pick between English, Spanish, and French, and it aggregates the data automatically. I also find the offline mode very useful. The mobile app lets us collect responses on an iPad at trade shows without Wi-Fi and syncs up later. The push to CRM feature is magical; mapping a survey answer to a CRM field, like updating a client's phone number based on their input, adds a lot of value. Additionally, Zoho Survey is incredibly affordable compared to other tools with similar enterprise features, like SurveyMonkey or Typeform, and the number of integrations at that price is just magical. Review collected by and hosted on G2.com.

Yeah. It feels functional, but uninspiring. So I think the dated design, the service look okay, but they lack the sleek modern feel of Typeform. They look like standard corporate form from 02/00/2015. It's hard to make them look truly premium. And clunky logic builder is the second thing. For setting up complex branching. Example, if I answer a if answer a is selected, just skip to question five. It works, but the visual interface for it it's confusing and requires too many clicks for me. Review collected by and hosted on G2.com.

I appreciate Zoho Survey's balance of simplicity and functionality, which fits perfectly with our daily operations at our telecommunications company in Stuttgart. The intuitive drag-and-drop survey builder lets our team create professional surveys without needing IT assistance, saving us countless hours. The real-time analytics and reporting dashboard is another major advantage, allowing us to instantly view customer feedback and identify emerging issues. I also value the reliable distribution options, which maintain consistent deliverability and high response rates. Additionally, Zoho Survey offers strong data privacy controls, which is critical given that we handle client information responsibly. The branding and white-labeling capabilities let us fully customize surveys with our company logo and colors, boosting credibility. We also greatly benefit from the template library, which saves significant time during busy operational periods. The initial setup was straightforward, needing no dedicated IT support. Review collected by and hosted on G2.com.

One minor frustration is the limited customization in advanced survey logic for complex branching. When we create detailed post-installation or network-support surveys with multiple conditional paths, the setup can feel less flexible compared to some enterprise-grade tools. We occasionally have to simplify questions to avoid workflow gaps, which slightly reduces how tailored our feedback forms can be. While Zoho Survey serves our core feedback needs reliably at our telecommunications company in Stuttgart, there are still a few areas that don’t fully align with our operational demands and could be improved. One ongoing challenge is the limited depth of advanced data filtering and cross-segmentation. We often need to analyze survey results by specific Stuttgart districts, service types like fiber installation or mobile network support, and customer segments, but the built-in filtering can feel restrictive when combining multiple conditions. This means we sometimes have to export data to Excel for deeper analysis, adding extra administrative work. Review collected by and hosted on G2.com.

What I like best about Zoho Survey is how easy and intuitive it is to use while still being powerful.

You can spin up a survey quickly with clean templates, customize it without feeling overwhelmed, and then get clear, actionable reports right away. The integrations (especially within the Zoho ecosystem) and the value-for-money aspect are a big plus too Review collected by and hosted on G2.com.

What I dislike about Zoho Survey is that some of the advanced customization and analytics options feel a bit limited compared to more specialized survey tools.

The UI, while simple, can sometimes feel slightly dated, and deeper logic (like very complex branching or advanced reporting visuals) can take extra effort or workarounds Review collected by and hosted on G2.com.

I like its ease of use, efficiency in gathering data and inputs, quick survey creation, and a great user-friendly design. I also love the analytics capabilities it has to provide an overall summary or picture of the major takeaways after analyzing inputs from employees. It really helps to get the easy to digest high-level view with key metrics derived for actionable insights. It also integrates well with our company's employee databases for efficient data analysis. The initial setup was quite easy and hassle-free. Review collected by and hosted on G2.com.

I would prefer being able to make advanced survey customizations to ask dynamic questions based on user's answers. I would also like it if the timeframe to provide data insights after analysis could be cut short. The support team's response times can be reduced to make issue resolution faster. They can also provide more self-help resources so that users can solve more issues themselves instead of waiting for the support team's help. Review collected by and hosted on G2.com.

I really like how easy Zoho Survey is to use – you just drag and drop to build stuff fast, no tech headaches. The skip logic and real-time reports are super handy too, especially since it plays nice with other Zoho tools. Review collected by and hosted on G2.com.

The customization feels kinda limited on cheaper plans, so surveys end up looking basic. Reporting tools are okay but pretty simple nothing fancy for deep dives. Some folks say support takes forever too. Review collected by and hosted on G2.com.

I've been using Zoho Survey to run customer feedback and employee surveys, and it's been great. The drag-and-drop builder is super quick, allowing me to get a survey live in 10 minutes. The logic coding actually works without breaking. What I like most is the Zoho CRM integration; every response automatically creates a contact in my CRM, saving me manual work. The reports are clean, and exporting to Excel is just one click away. It may not be as flashy, but it's definitely useful. Additionally, the interface is easy and neat, making it smooth to work with. Review collected by and hosted on G2.com.

It's response limit. Review collected by and hosted on G2.com.

What I like most about Zoho Survey is how easy it is to use, along with its strong analytics capabilities. It lets me create customized surveys quickly, monitor responses in real time, and turn the results into actionable insights. Overall, it supports better decision-making and makes it easier to manage stakeholder feedback. Review collected by and hosted on G2.com.

One limitation is that the more advanced customization and logic options can feel a bit restrictive compared to some other survey tools. In addition, the user interface can occasionally seem slightly cluttered, especially when you’re managing larger surveys with multiple sections. Review collected by and hosted on G2.com.

I find Zoho Survey's customizable templates beneficial because they make it easy to use for our customers and us. Also, it looks visually advanced, which helps us access surveys smoothly. It's easy to access and very user-friendly, especially for our beginner team in a startup setting. Review collected by and hosted on G2.com.

I wanted it to improve in the way of collecting data. Like, I want it a little bit easier rather than asking, you know, taking the amount of time. I wanted it a little bit beginner friendly as well. So it's easier for our customer. Review collected by and hosted on G2.com.