Zoho Survey Pros and Cons

Zoho Survey is an online survey and questionnaire tool that helps users create, distribute, and analyze surveys easily. It's part of the Zoho Suite and is commonly used for collecting customer feedback, conducting market research, and gathering employee insights. Review collected by and hosted on G2.com.

The free version has restrictions on the number of responses and advanced features.While you can brand surveys, deep customization (like advanced CSS styling) is not as flexible. While Zoho integrates with its ecosystem (CRM, Analytics, etc.), third-party integrations via Zapier can be tricky to set up. Review collected by and hosted on G2.com.

I like that Zoho One provides a myriad of software tools that replaces many of the tools I was paying for. And the Zoho One subscription is significantly less than the sum of the others. It's My CRM (replacing HubSpot); form/survey gen (replacing JotForm); campaign manager (replacing MailChimp); mailbox (replacing Outlook), an invoicing system (replacing Freshbooks), an electronic signature system (which I didn't have before) and recently found its social media hub (replacing Promo Republic). Seems like when I have a need, I simply check to see if Zoho One has it covered and more often than not, the answer is YES!! Plus the tools are integrated with each other so no need for Zapier. Review collected by and hosted on G2.com.

It seems each tool has its own support team and tracking down an answer has been challenging. Sometimes there's chat support, sometimes not. Would like to have some consistency here. Review collected by and hosted on G2.com.

Zoho one is very customizable. I liked being able to change forms or the layout and how I viewed certain modules. Review collected by and hosted on G2.com.

So many modules have similar capabilities but you have to go to a completely separate module to find the one that was necessary for that project. I also felt that even though I could email the support team, it was not ideal in the time it took to resolve issues. Review collected by and hosted on G2.com.

Using this tool from the last 2 years. I like the UI. It is very easy to use, secure and robust. We can get the feedback from the clients using this wonderful tool. We can customize the survey form according to the requirements using the templates available in the tool. It is very easy to integrate with Zoho CRM. Customer care always available and helpo you. Intregation or implementtation is buttery smooth. Experience is fantastic & incredible. Review collected by and hosted on G2.com.

There is no such issue for me. Really very great tool. But new registration process have more input fields that is totally disgusting. Review collected by and hosted on G2.com.

Zoho One has all kinds of modules that a small company would need. From Project management to HR to CRM to online sign to email and calendar, surveys and more. Perfect for a all in one system. We use it daily for our whole team. Review collected by and hosted on G2.com.

Zoho projects is not as moden as it shoud be and has some missing features copared to like Monday.com or something. CRM was harder to setup. Support is helpful but do not always understand on the first try what the issue is. It is integrated with Outlook which was easy. Review collected by and hosted on G2.com.

Easy to use and to create your own surveys for corporate or even person use. The customer support is fantastic. Review collected by and hosted on G2.com.

Nothing Realy the interface is easy to use. Review collected by and hosted on G2.com.

It is used to identify the pros and cons of our product or service. It is easy to understand by the user to know the product quality and features, Specifications of a product. They also give suggestions in that. Review collected by and hosted on G2.com.

Better if you add some features like screenshots and customer identification and also safety and add the type of customer. Review collected by and hosted on G2.com.

The survey has been useful to Zoho to obtain feedback from customers and to make market researches with the help of Zoho Survey. It provides a simple yet effective way of designing surveys of different types and adjusting their appearance to meet professional standards. Review collected by and hosted on G2.com.

There appears to be little flexibility in branding surveys. As well, in most cases, their logo appears on the top right corner of the page which, for certain types of research such as client-based surveys, can look unprofessional. Review collected by and hosted on G2.com.

It is a good tool for collecting information Surveys are the Easiest way to take all the information very simply.

- Save time

- Get Perfect Information

- Easy to analysis

- More Effective to Subject Review collected by and hosted on G2.com.

- Limited customization plan and less Flexibility of logical questions. Also,it is not an integration third party. Review collected by and hosted on G2.com.

It is one stop solution for all my business need, It is easy to use and also the customer support is very nice. We found it very handy and affordable. Review collected by and hosted on G2.com.

I am currently a new user, so can't commit on this. Everything is good so far. Review collected by and hosted on G2.com.