--- title: Zoho Survey Reviews meta_title: 'Zoho Survey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1041 reviews by the users' company size, role or industry to find out how Zoho Survey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 1041 scale: '5' date_modified: '2026-07-24' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Zoho Survey Reviews **Vendor:** Zoho **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,041 ## About Zoho Survey Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL certification, ● Survey builder in 7 languages, ● Password, muti-response and spam protection.   Informed decisions are just around the corner. Learn more at https://www.zoho.com/survey/. ## Zoho Survey Pros & Cons **What users like:** - Users favor the **ease of use** of Zoho Survey, benefiting from its intuitive design and customizable templates. (70 reviews) - Users appreciate the **ease of creation** in Zoho Survey, finding it intuitive and straightforward for building surveys quickly. (30 reviews) - Users appreciate the **intuitive interface** of Zoho Survey, finding it user-friendly and efficient for survey creation. (29 reviews) - Users praise the **ease of use** in Zoho Survey, enabling quick survey creation and efficient feedback collection. (24 reviews) - Users appreciate the **helpful integrations and clear reporting** of Zoho Survey, enhancing their survey experience significantly. (23 reviews) - Users find the **built-in templates** of Zoho Survey highly beneficial for quickly creating effective surveys. (20 reviews) - Integrations (19 reviews) - Users value the **robust customization options** of Zoho Survey, enabling tailored and visually appealing surveys effortlessly. (18 reviews) - Quick Setup (17 reviews) - Users appreciate the **efficiency** of Zoho Survey, enabling quick creation and analysis of surveys with minimal effort. (16 reviews) **What users dislike:** - Users note **limited customization** options for advanced features and templates, impacting design flexibility and branding control. (25 reviews) - Users note **limited design options** and occasional lags, impacting the overall experience of Zoho Survey. (15 reviews) - Users find the **limited features** of Zoho Survey restrictive, particularly in the free plan and advanced options. (12 reviews) - Users find **limited data analysis** in Zoho Survey, feeling restricted by basic reporting tools and advanced feature paywalls. (10 reviews) - Users find the **outdated design** of Zoho Survey unappealing, lacking a modern aesthetic compared to competitors. (10 reviews) - Poor Reporting (8 reviews) - Users feel **restrictions on advanced features** and limited customization hinder their experience with Zoho Survey. (8 reviews) - Users find Zoho Survey to be **expensive** , especially for smaller teams needing advanced features and customizations. (7 reviews) - Users often experience **integration issues** with Zoho Survey, leading to confusion and complicating the overall user experience. (7 reviews) - Difficult Setup (6 reviews) ## Zoho Survey Reviews ### 1. Easy Editing, But Lacks Multilingual Support **Rating:** 4.0/5.0 stars **Reviewed by:** Vaishnavi G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Zoho Survey?** I like that Zoho Survey is easy to edit and pretty straightforward. The initial setup was easy too. **What do you dislike about Zoho Survey?** No multilingual option **What problems is Zoho Survey solving and how is that benefiting you?** I find Zoho Survey easy to edit and pretty straightforward for patient satisfaction surveys. ### 2. Great for Increasing Focus, Slight Setup Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** santhosh p. **Reviewed Date:** September 30, 2025 **What do you like best about Zoho Survey?** I appreciate how Zoho Survey helps in increasing my concentration levels and managing surveys efficiently. The service is quite cool and user-friendly, making it easy to cope with conducting surveys regularly. It's really a wonderful app, providing a good service for many users. **What do you dislike about Zoho Survey?** I initially faced difficulties with the setup process, and I was a bit confused about how to use Zoho Survey from an end-user perspective. It took me some time to get accustomed to the system. Additionally, I did not fully understand the concept of integration with other tools, which indicates a gap in either functionality or guidance on how to use it effectively in conjunction with other software. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey helps increase my concentration levels and manage surveys efficiently, offering a lot of options to create surveys aligned with company standards, which I find beneficial. ### 3. Clean Interface That Makes Building Surveys Fast **Rating:** 4.0/5.0 stars **Reviewed by:** Meyya V. | Principal Dietitian, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Zoho Survey?** Very clean interface and quick to build multiple elements into the survey **What do you dislike about Zoho Survey?** The free plan is very limited in its features **What problems is Zoho Survey solving and how is that benefiting you?** It brings event-based customer analytics and feedback together in one easy-to-analyse space. ### 4. User-Friendly Interface with Versatile Question and Sharing Options **Rating:** 4.5/5.0 stars **Reviewed by:** Mohan G. | Team leader, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Zoho Survey?** User friendly interface with drag and drop options Variety of question types Like MCQ, Rating scales, text, etc. Multiple options Like email, Link, Qr code etc, We love Qr code option. we can use it on flyer. **What do you dislike about Zoho Survey?** Respondents can not edit their answers once submitted. Less options for fonts **What problems is Zoho Survey solving and how is that benefiting you?** It helps us to gets data or feedback from residents about our services on properties. ### 5. Sieasy to use,simple, Straightforward, and Easy to Understand **Rating:** 4.5/5.0 stars **Reviewed by:** Rajat A. | Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Zoho Survey?** Simple and straight , easy to understand **What do you dislike about Zoho Survey?** pricing and all is not good and seperate module for seperate platforms **What problems is Zoho Survey solving and how is that benefiting you?** Large scale surveys and scable and readable easy to understand and good for review ### 6. Efficient Feedback Collection with Smooth Zoho Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Md H. | Freelancer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Zoho Survey?** I appreciate how Zoho Survey integrates seamlessly with Zoho CRM and the broader ecosystem, making feedback collection and analysis efficient. The platform saves me time by automating data organization, reduces errors, and supports better business decisions through easy linkage with customer records. The wide variety of question types and ready-made templates streamline survey creation considerably. The drag-and-drop interface is smooth and intuitive, making the setup process straightforward and beginner-friendly. The affordability, combined with smooth integration, makes it extremely cost-effective for my needs. **What do you dislike about Zoho Survey?** I would like to see more customization options and a faster reporting interface in Zoho Survey. Despite finding it useful and relatable, the current limitations in customization flexibility and the speed of the reporting interface can sometimes hinder my workflow. **What problems is Zoho Survey solving and how is that benefiting you?** I use Zoho Survey to quickly collect and analyze feedback without much effort, reducing errors and saving time. It integrates well with Zoho CRM, enhancing decision-making and service improvement by linking feedback to customer records. ### 7. Simplicity in Surveys, Needs AI for Speed **Rating:** 3.5/5.0 stars **Reviewed by:** Mouloukou S. K. | Business Development Representative, Computer Software **Reviewed Date:** February 01, 2026 **What do you like best about Zoho Survey?** I like the simplicity and ease of adapting questionnaires with Zoho Survey. I also appreciate that it's connected to the CRM, making everything more streamlined. The initial setup was very simple, with just signing up being enough. **What do you dislike about Zoho Survey?** No AI built into the survey process to make it faster, which is why I'm using RobinForm. **What problems is Zoho Survey solving and how is that benefiting you?** I use Zoho Survey to gather participant feedback centrally and uniformly, with analytics that highlight trends instead of manual analysis. ### 8. A Time-Saving Tool for Collecting Clean Data **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad A. | Network Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Zoho Survey?** It's reliable, secure and integrates with CRM tools. You just drag and drop questions and it builts charts automatically. Easier than Google forms for detailed surveys. **What do you dislike about Zoho Survey?** It's great for most surveys, but the free tier and customization aren't as powerful as some others. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho surveys helps to collect and organize feedback easily. It saves time on making surveys and gives instant charts and reports. ### 9. Easy-to-use, Adaptable, and Trustworthy Business Survey Instrument **Rating:** 4.5/5.0 stars **Reviewed by:** Uday G. | Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Zoho Survey?** With its ease of implementation, rapid setup, and smooth integration with websites & other Zoho apps, Zoho Survey is a standout tool for ease of use. **What do you dislike about Zoho Survey?** Only premium plans offer some of the more sophisticated capabilities, such as greater response limits and thorough customisation, and the mobile survey design could use some refinement. **What problems is Zoho Survey solving and how is that benefiting you?** We can quickly perform market research and gather client feedback with the aid of Zoho Survey. By offering real-time analytics, automatic surveys, and simple CRM connectivity, it eliminates the issue of manual data collecting. This helps us better understand the demands of our customers, saves time, and enhances decision-making. ### 10. Adaptable and Creative, but Time-Consuming at Start **Rating:** 3.0/5.0 stars **Reviewed by:** Dr CS H. **Reviewed Date:** December 26, 2025 **What do you like best about Zoho Survey?** I like that Zoho Survey is easily adaptable, allowing me to be creative with questions and give options for responses. This flexibility helps tailor surveys to gather specific customer information and habits from potential clients. Additionally, the initial setup of Zoho Survey was pretty easy, which made the process more straightforward. **What do you dislike about Zoho Survey?** Sometimes it can be time consuming, but once Zoho learns what the survey is about, it makes it pretty streamlined. **What problems is Zoho Survey solving and how is that benefiting you?** I use Zoho Survey to gather customer information and habits for potential clients, aiding our data analytics. ### 11. Great tool for building your own surveys/ business outcome surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Mohit S. | Customer Success Owner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Zoho Survey?** Great platform to build your own surveys. It provides pre defined templates and questions as well which helps you to build your own survey quickly and at ease. **What do you dislike about Zoho Survey?** Its trial is only for 7 days which is disappointing. If it can be increased to 30 days then it will be the best in order to evaluate the tool properly. **What problems is Zoho Survey solving and how is that benefiting you?** Helping in building customer satisfaction surveys which helps to understand the customers satisfaction towards the products and services provided by my company. ### 12. Effortless Surveys with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Nagendra G. | Administrative Manager, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Zoho Survey?** I like Zoho Survey because it's easy to create surveys, and its interface is clean and user-friendly. Real-time reports and analytics help me quickly understand customer feedback. The easy survey builder saves time and lets me create forms quickly without needing technical skills. **What do you dislike about Zoho Survey?** Some advanced customization options are limited, especially in lower plans, and response collection can slow down during high traffic times on large surveys. **What problems is Zoho Survey solving and how is that benefiting you?** I use Zoho Survey to automate feedback collection, organize responses, and save time with easy survey creation. It provides user-friendly, real-time analytics, helping me quickly understand customer feedback. ### 13. Efficient and Easy-to-Use Survey Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Zoho Survey?** Zoho Survey stands out thanks to its easy-to-use interface and customizable templates, which make it simple to create professional-looking surveys quickly. **What do you dislike about Zoho Survey?** Some of the more advanced features and customization options feel a bit limited, especially when compared with more specialized survey tools. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey helps streamline the process of collecting customer feedback and insights, making it easier for user to understand user needs and improve decision-making. ### 14. Effortless Survey Creation and Data Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Cynde B. | Supply Chain and IT Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Zoho Survey?** It is very easy to make surveys and to track the data points **What do you dislike about Zoho Survey?** It seems slow sometimes to get the answers in data **What problems is Zoho Survey solving and how is that benefiting you?** Not sure ### 15. Zoho Survey’s Unique Question Variety Keeps Surveys Interesting **Rating:** 5.0/5.0 stars **Reviewed by:** Ravi S. | Senior Operarional Lead, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Zoho Survey?** Survey is just about asking old traditional questions, this is where Zoho Survey is different from others. Their unique question variety keep things very interesting. **What do you dislike about Zoho Survey?** Very limited features in the free plan, where the advance reporting is not possible. **What problems is Zoho Survey solving and how is that benefiting you?** Smooth integration with a third-party software, so you can organize and analyze customer feedback in very effective way. The customizable template and the easy design tool makes the life easier to survey creative experience. ### 16. Effortless and User-Friendly Survey Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Katie C. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Zoho Survey?** I like Zoho Survey because it has an easy user interface and is quick to use. It's also easy and automated to set up, which makes things much simpler for me. **What do you dislike about Zoho Survey?** I wish there was an ability to do more surveys. It would be better if it possibly sent AI suggestions for surveys to each user. **What problems is Zoho Survey solving and how is that benefiting you?** I find Zoho Survey quick for submitting feedback with an easy user interface. ### 17. Efficient and User-Friendly, with Signup Hurdles **Rating:** 4.5/5.0 stars **Reviewed by:** Firdavs S. | Owner/Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Zoho Survey?** I really like that Zoho Survey's interface is very easy to use, which makes it straightforward to get started and understand the features. **What do you dislike about Zoho Survey?** I did struggle when signing up, but I don't think that's a huge problem. The sign up process, like, every screen that pops up during the sign up process should be made a bit simpler because new users would usually find it complicated to go through that process. **What problems is Zoho Survey solving and how is that benefiting you?** I use Zoho Survey to collect answers from university students, saving me from manually gathering feedback and reducing time significantly. ### 18. Effortless Survey Creation Made Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Zoho Survey?** The user interface is easy to use and build out surveys **What do you dislike about Zoho Survey?** Not a dislike per say, but my team is limited to the free version therefore we don't have access to a lot of features **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey makes is easy for my team to stay unified. Instead of persons using various survey sites, we can have all our surveys in one spot. It is also helping to make collection of data and reporting of this data much easier. ### 19. Solid, User-Friendly Platform for Customer Experience, Team Reviews & Polls **Rating:** 5.0/5.0 stars **Reviewed by:** Aniket V. | Business Development Manager, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Zoho Survey?** This platform is a solid userfriendly to gather customer experience and Team review on internal products and polls **What do you dislike about Zoho Survey?** Nothing s far, just it's require some improvements in providing deeper analytics **What problems is Zoho Survey solving and how is that benefiting you?** We wanted a software to gather the customer experience and reviews for our services and zoho surveys stands out as one of the best platform for the same ### 20. Reliable and Easy-to-Use Survey Tool. **Rating:** 5.0/5.0 stars **Reviewed by:** suchit m. | System Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Zoho Survey?** Zoho Survey offers a clean and intuitive interface that makes it easy to design surveys, even for beginners. The logic flow options, wide range of question types, and integration with other Zoho products and third-party tools are particularly helpful. The ability to customize branding and automate responses also adds great value. **What do you dislike about Zoho Survey?** Some features like advanced analytics or multi-language support could be more robust. The free plan is limited in terms of responses and customization, which might not meet the needs of growing teams. Occasionally, the loading speed is slow when managing large surveys. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey helps us easily collect feedback from customers, employees, and partners in a structured, professional format. It streamlines our data collection process, saving time and resources. The analytics and reporting tools help us make informed business decisions based on real data, rather than assumptions. It also improves customer satisfaction by allowing us to act quickly on feedback. ### 21. Good, but basisc survey tool, needs more polish and flexibility **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Zoho Survey?** Zoho Survey is straightforward to use and integrates well with other tools in the Zoho ecosystem (we use Zoho CRM mostly). Creating simple surveys is quick, and I like that is supports a variety of questions types, from multiple choice to matrix ratings. The response analytics dashboard is clean and provides a decent overview of participation trends and basic statistics. The customization options for survey appearance are also good for keeping branding consistent. **What do you dislike about Zoho Survey?** The tool starts to show its limitations once you try to implement more advanced logic or questions flows. Conditional logic feels clunky and intuitive, especially when working with complex branching. Reporting options could be more flexible - exporting detailed reports isn't as smooth as it should be. Also, compared to competitors, the UI looks slightly dated. **What problems is Zoho Survey solving and how is that benefiting you?** We use Zoho Survey primarily to gather structured feedback and NPS from external clients across multiple touch points. It helps us streamline the collection of insights for retrospectives, CSAT and post-project reviews. This saves time compared to manual collection methotds and ensures data consistency. Additionally, the ability to automate survey distribution and integrate responses to Zoho ZRM provides better visibility across departments, supporting faster decision-making and continuous process improvement. ### 22. Easy to Use with Great UI/UX and Smooth Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Nicole L. | HR Generalist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Zoho Survey?** Ease of use, nice UI/UX and integration with other Zoho features. It is also a secure and complete plaform. **What do you dislike about Zoho Survey?** Nothing comes to mind, it is a very intuitive and nice to use platform **What problems is Zoho Survey solving and how is that benefiting you?** Colecting different data from employers ### 23. Versatile Survey Tool with Strong Automation and Integration Potential **Rating:** 4.0/5.0 stars **Reviewed by:** Nikita V. | Supply Chain Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2026 **What do you like best about Zoho Survey?** Versatile survey tool with a lot of potential for automation and integration. **What do you dislike about Zoho Survey?** The templates and language settings/fields could be developed in a much nicer way, some parameters are quite hidden. **What problems is Zoho Survey solving and how is that benefiting you?** Surveying automation, Surveying specific clients list, Zoho CRM intergartion ### 24. Simple, Reliable, and Effective Tool for Creating Online Surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Zoho Survey?** I like how intuitive and user-friendly Zoho Survey is. The drag-and-drop interface, wide variety of question types, and customizable templates make survey creation quick and flexible. The analytics and reporting tools provide clear insights, and integration with other Zoho products and Google Sheets helps streamline workflows. It’s a great tool for collecting feedback and running research projects without technical complexity. **What do you dislike about Zoho Survey?** While Zoho Survey is powerful, the interface can feel slightly limited in design customization, especially for branding-heavy surveys. Some advanced analytics options require higher-tier plans, and large surveys may load slowly at times. Customer support is generally good but could be more responsive during peak hours. Overall, the experience is positive, but a few enhancements in speed and flexibility would make it even better. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey helps simplify the entire feedback and data collection process for our organization. Instead of manually gathering responses through emails or spreadsheets, we can easily create online surveys, share them with large audiences, and analyze results in real time. It has helped us make data-driven decisions, improve customer satisfaction, and streamline internal feedback collection for projects and employee engagement. The automated reports and integrations with Zoho CRM and Google Sheets save time and reduce errors, making our workflow much more efficient. ### 25. Effortless Employee Feedback with Zoho Survey **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel H. **Reviewed Date:** January 27, 2026 **What do you like best about Zoho Survey?** I find Zoho Survey easy to use, which makes creating surveys simple. It gave us insights that helped improve employee morale and their experience working at our company. The initial setup was very easy. **What do you dislike about Zoho Survey?** None **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey gave us insights to help improve employee morale and experience, it's easy to use with functionality that's easy to create. ### 26. Zoho Survey: General Utility, Need for Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Karan S. **Reviewed Date:** December 25, 2025 **What do you like best about Zoho Survey?** I like the privacy in Zoho Survey and I appreciate its AI features. **What do you dislike about Zoho Survey?** I feel the need to improve customer management in Zoho Survey. Additionally, features like accounting and tax, and team collaboration are also needed. There is also a need for improvement in the areas of Email and Remote support. **What problems is Zoho Survey solving and how is that benefiting you?** I use Zoho Survey to solve the problem of data silos. ### 27. Zoho Survey **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Zoho Survey?** I like that Zoho Survey provides an intuitive and user-friendly platform that makes creating, distributing, and analyzing surveys straightforward. Its wide range of customizable templates, advanced question types, and reporting features allow for detailed insights while saving time. The integration with other Zoho applications and third-party tools also enhances efficiency, making it easy to manage responses and track data in real time. Overall, it is a reliable and versatile tool for gathering valuable feedback. **What do you dislike about Zoho Survey?** One drawback of Zoho Survey is that some of the advanced features and integrations are only available in higher-tier plans, which can be limiting for smaller teams. The design customization options are somewhat restricted, making it difficult to fully align surveys with specific branding requirements. Additionally, the reporting dashboard, while functional, could be more visually engaging and streamlined for quicker insights. **What problems is Zoho Survey solving and how is that benefiting you?** "Zoho Survey is solving the challenge of efficiently collecting and analyzing feedback by providing an easy-to-use platform that streamlines the entire survey process. It eliminates the need for manual data collection and analysis, allowing for faster decision-making based on real-time insights. The ability to customize surveys and distribute them across multiple channels ensures that feedback reaches a wider audience, while the detailed reports and analytics help in identifying trends and areas for improvement. This ultimately benefits me by saving time, improving accuracy, and supporting more informed business decisions. ### 28. Intuitive Interface & Real-Time Analytics Make Feedback Collection Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Manjunath K. | Lead-Compute & Tools Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Zoho Survey?** Zoho Survey's intuitive interface and real-time analytics make feedback collection seamless. **What do you dislike about Zoho Survey?** Zoho Survey offers a clean interface, powerful logic branching, and seamless integration with other Zoho tools. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey helps us gather structured feedback from clients and internal teams, streamlining decision-making and improving service delivery. Its automation and analytics save time and enhance strategic planning. ### 29. Perfect for customer feedback and research **Rating:** 4.5/5.0 stars **Reviewed by:** Vipin O. | Support Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Zoho Survey?** Zoho survey is very easy to use and comes with useful features like email sharing, custom themes and automatic data reports. Can able to generate unique URL's for personalization survey. **What do you dislike about Zoho Survey?** I don't have any major complaints, but a few enhancements in the analytics features would make it even better. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho survey helps me collect feedback from travelers easily. We use it to understand customer satisfaction and improve our travel related products. ### 30. Engaging Surveys with Simple Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Doja K. **Reviewed Date:** December 09, 2025 **What do you like best about Zoho Survey?** I like that the surveys are more interesting, which drives me to answer more questions. I appreciate that the surveys let you get all the way through the questions. I love everything about Zoho Survey, and it works for me 100%. The initial setup was very easy. **What do you dislike about Zoho Survey?** Nothing **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey gives me the space to give my authentic answers and makes the surveys more interesting, driving me to answer more questions. I also get rewarded for my opinions. ### 31. Powerful & User Friendly Survey Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Ashutosh J. | Team Leader (Marketing), Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Zoho Survey?** I appreciate Zoho Survey's user friendly interface and the wide range of customizable question types. It makes creating and distributing surveys quick and easy. The integration with other Zoho Apps and the details reporting features help gather insights. Easy to implement and we use it for our internal survey's as well that is almost every second week. **What do you dislike about Zoho Survey?** Some advanced customization is limited. Additionally, the response limits on lower tiers can be restrictive for growing businesses. **What problems is Zoho Survey solving and how is that benefiting you?** It solves the challenge of easily creating, distributing and analyzing surveys to gather valuable feedback. It streamlines the entire process, allowing us to quickly design customized surveys and collect responses efficiently. ### 32. Great UI and Flexible Button Options **Rating:** 5.0/5.0 stars **Reviewed by:** Kavin J. | Jr Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2026 **What do you like best about Zoho Survey?** I like the UI, and I appreciate the button selection options. **What do you dislike about Zoho Survey?** I don’t have any issues with the Zoho form. **What problems is Zoho Survey solving and how is that benefiting you?** Complex survey creation: Many tools require technical expertise or lengthy setup. Zoho Survey simplifies this with an intuitive interface and drag‑and‑drop features. ### 33. Zoho survey - easy to use tool **Rating:** 4.0/5.0 stars **Reviewed by:** Sanjeet D. | Quality Assurance Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2025 **What do you like best about Zoho Survey?** I like about zoho survey that it has clean and user friendly interface. Creating surveys is quick, you can choose from multiple templates and customised questions easily. **What do you dislike about Zoho Survey?** The free version has limited response, quotas and features, which might restrict advance users. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho survey helps gather structured feedback quickly and analyse trends efficiently, Overall it’s a reliable and professional tool. ### 34. Nice Look and Feel, but Some Gaps in Follow-Through **Rating:** 3.5/5.0 stars **Reviewed by:** Sofia D. | International Sales Coordinator, Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Zoho Survey?** I liked the appearance of it when filling it out and its ease of use **What do you dislike about Zoho Survey?** It's so easy of use that it could be deemed as simple and boring, but it works for others **What problems is Zoho Survey solving and how is that benefiting you?** Help us determine our eNPS ### 35. Easy Use to Creating Surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Aubrey M. | Business Administration | Valuation Specialist, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Zoho Survey?** Zoho Survey is very easy to use and has so many possibly question options. Also, it is great that is gives the values for each question. **What do you dislike about Zoho Survey?** The only thing I wish it had was some logic. If someone answered no I would like logic to skip one of the questions. **What problems is Zoho Survey solving and how is that benefiting you?** Allowing us to have an easy and understandable survey for our clients to fill out. It is included with all the Zoho apps so it is not another payment we have to make. ### 36. Smart surveys, insightful analysis, and meaningful results. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2025 **What do you like best about Zoho Survey?** Zoho Survey stands out for its versatility and user-friendly design, offering a wide range of question types to fit each survey’s purpose. Creating and sharing surveys is simple, and the multilingual templates make it easy to deploy questionnaires across diverse audiences without extra setup. **What do you dislike about Zoho Survey?** While there’s always room to grow, I’ve had no real issues—everything runs smoothly, even across different browsers and devices. **What problems is Zoho Survey solving and how is that benefiting you?** It's a valuable tool for quickly gathering clear, actionable data. Whether collecting feedback on academic proposals, evaluating teaching experiences, or reviewing curriculum alignment, Zoho Survey lets us independently manage every step—from survey design to distribution, response collection, and analysis. ### 37. Easy Setup with Some Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Akshay K. **Reviewed Date:** October 01, 2025 **What do you like best about Zoho Survey?** I enjoy the ease of setup and use with Zoho Survey, as creating an account and getting started involves minimal hassle. I also find the integration with other Zoho apps, including Zoho CRM, Zoho People, and Zoho Click, particularly beneficial for streamlining my workflows. **What do you dislike about Zoho Survey?** I think the UI feels dated. We have limited advanced analytics, and the response collection option could be a lot better. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey helps me easily create surveys and integrates well with other Zoho apps, improving my team's workflow. ### 38. Streamlined and User-Friendly Survey Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Zoho Survey?** Zoho Survey is perfect for gathering thorough feedback because it blends user-friendliness with robust features like skip logic, real-time analytics, and customizable templates. **What do you dislike about Zoho Survey?** Despite having many features, Zoho Survey is not very flexible when it comes to branding and design customization. Higher-tier pricing plans are required to access certain advanced features. **What problems is Zoho Survey solving and how is that benefiting you?** As an HR consultant, Zoho Survey has made it easier for me to collect and analyze candidate and customer feedback. Without depending on technical assistance, the platform enables me to create polished, perceptive surveys for leadership evaluations, staff engagement surveys, and post-interview feedback. Faster decision-making and trend-spotting are made possible by the real-time analytics and automated reports, which greatly enhance the value of the advice we offer. Additionally, it has saved me time and ensured accuracy by reducing the amount of human labor required to consolidate responses—especially when handling massive amounts of data from several requirements. ### 39. Simple and Reliable Survey Tool for Everyday Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Zoho Survey?** I've been using Zoho Survey for a few months now and overall, it's been a smooth experience. It's easy to create surveys even if you're not super tech-savvy. The drag and drop interface makes it quick to build questions, and there are a good number of templates if you're short on time. What I really like is how simple it is to share surveys and collect responses. You can send it via email or post it on social media, and the reports start coming in almost immediately. The analytics are easy to understand, especially the charts and summaries **What do you dislike about Zoho Survey?** Some features only available in paid plans. User interface could be a bit more modern **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey helps me easily collect feedback from customers, employees, and event participants without needing any special technical skills. Before using it, we used to rely on email replies or Google Forms, which were hard to manage and not very professional. With Zoho Survey, everything is in one place I can create a survey, send it out, and see all the responses in a clean dashboard. ### 40. Absolutely Love This Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Genesis S. | Senior Agent - Customer Service, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Zoho Survey?** I love how easy it is to access everything you need, very reliable **What do you dislike about Zoho Survey?** I wouldnt say that I dislike anything about Zoho Survey. It is very helpful **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey allows you to create many different things and is very helpful with storing all of your data ### 41. Zoho Survey Review **Rating:** 5.0/5.0 stars **Reviewed by:** Shady N. | Operations manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Zoho Survey?** It was not as complicated as i thought it was going to be, it was very concise and direct as well as the fact that it is highly customizable for asking the correct questions regarding specific uses to enhance the experience and help not only the company, but your own business, customer support is basically immediate or very fast which I like, and it was easy to sign in, use and implement for your specific needs. **What do you dislike about Zoho Survey?** I cant honestly say other than in my region it is not as well known due to marketing campaigns in my country so it is not as widely known as other tools like survey monkey or SAP. **What problems is Zoho Survey solving and how is that benefiting you?** increase CRM and Satisfaction, better follow up and service for my clients as well as ease of use for tracking KPI's withing my organization, send massive and timely emails at the right time, help . It also presents a comprehensive training guide for mentoring and teaching purposes, it can be seamlessly integrated to SAP ERP and it has a ton of useful tools for control and recording organization efficiency and efficacy of different departments within one company, there is no need to buy another CRM or Survey provider like salesforce, monday etc. it is very complete which benefits the bottom line while adding value to the company. ### 42. Founder-friendly Survey Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Muhammad Faiz M. | Assistant Manager - Technology and Innovation, Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Zoho Survey?** Easy to use and great pricing in term of price vs functions for every tier **What do you dislike about Zoho Survey?** The survey dashboard can be more modern and intuitive **What problems is Zoho Survey solving and how is that benefiting you?** Collection of data from various stakeholder by showimg question that only relevant to them via just one survey link ### 43. Best tool for Software for Online Survey and Questionnaire **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjeev S. | IT Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Zoho Survey?** Zoho Survey is very easy to use for customization branding and advanced reporting **What do you dislike about Zoho Survey?** For me and my team everything is fine in zoho survey **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey helps us to identify the feedback of customers and employee to improve the our products survey. ### 44. Effortless Customization and Seamless Zoho Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Parth M. | Senior Technical Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Zoho Survey?** Easy to use, customisation options and also able to integrate with Zoho ecosystem. Affordable too **What do you dislike about Zoho Survey?** UI/UX is little basic rather then modern. Also some performance drop **What problems is Zoho Survey solving and how is that benefiting you?** Collecting multiple feedback, manual data collection is not a headache anymore. Branding and professional platform ### 45. Clean, Intuitive Interface and Great Value for Small Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Vadlamuri R. | Sr. Network assistant, Computer Networking, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Zoho Survey?** The interface is clean and intuitive, so even non-technical users can build surveys quickly without much of a learning curve. Value for money Zoho’s pricing is generally more affordable than competitors like SurveyMonkey or Qualtrics, especially for small to midsize businesses. **What do you dislike about Zoho Survey?** Limited decision flexibility and limited collabaration features. **What problems is Zoho Survey solving and how is that benefiting you?** Making surveys more engaging and easier for respondents and Integration and workflow automation ### 46. Effortless Feedback Collection with Clear, Useful Reports **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Zoho Survey?** Zoho Survey is very easy to use and helps collect feedback quickly. The reports are clear and useful. **What do you dislike about Zoho Survey?** There are some advanced features that are not accessible in the free plan. Also, some more customization option needs to provide while creating report. **What problems is Zoho Survey solving and how is that benefiting you?** I can conduct the survey in my team, and I can easily set up a survey and quickly take feedback from my team. I also use to take feedback from my customer. ### 47. Efficient and User-Friendly Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Himanshi P. | Team Lead, Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Zoho Survey?** I like how easy it is to set up surveys and get responses quickly. The templates save time, and the interface is super simple to use, even for non-tech people. It’s great for collecting quick feedback from candidates and clients without any hassle. **What do you dislike about Zoho Survey?** Sometimes the design options feel a bit limited, and customizing the look of the survey isn’t as flexible as I would like. **What problems is Zoho Survey solving and how is that benefiting you?** Zoho Survey helps me collect feedback from candidates and clients quickly, without going back and forth over emails. It keeps everything organized in one place and saves me a lot of time during the hiring process. Makes it easier to spot any issues and improve how we work. ### 48. A Strong SurveyMonkey Alternative That Delivers **Rating:** 4.0/5.0 stars **Reviewed by:** Swetank V. | Sr. Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Zoho Survey?** This is a good tool that provides strong competition to SurveyMonkey. **What do you dislike about Zoho Survey?** I can't think of anything I dislike about the tool. **What problems is Zoho Survey solving and how is that benefiting you?** For custome retention, sharing survey links of the project after completion and lot more ### 49. Easy to Use, Feature-Rich, and Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Hrishikesh P. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Zoho Survey?** Very easy to use and implement. Quick and responsive customer service and it is very frequently used. So many features are there, and it is so easy to integrate **What do you dislike about Zoho Survey?** No issues with current version and its very user friendly **What problems is Zoho Survey solving and how is that benefiting you?** It is helpful for data collection and experience management and also very frequently used to conduct market research ### 50. I am not a huge fan, data is not in one place you have to go into multiple screens for one customer. **Rating:** 1.5/5.0 stars **Reviewed by:** Jenny S. | Director of Outside Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Zoho Survey?** It is user friendly, even to people with little computer experience. **What do you dislike about Zoho Survey?** How data is stored in multiple places and not just on one screen. **What problems is Zoho Survey solving and how is that benefiting you?** It is a place to store all information about a customer that you need. ## Zoho Survey Discussions - [What is Zoho Survey used for?](https://www.g2.com/discussions/what-is-zoho-survey-used-for) - 4 comments, 1 upvote - [How do I overcome not being qualified for a survey?](https://www.g2.com/discussions/how-do-i-overcome-not-being-qualified-for-a-survey) - 1 comment, 1 upvote - [Is Zoho survey legit?](https://www.g2.com/discussions/is-zoho-survey-legit) - 2 comments, 1 upvote - [What is Zoho survey?](https://www.g2.com/discussions/what-is-zoho-survey) - 2 comments, 1 upvote - [his is very useful](https://www.g2.com/discussions/his-is-very-useful) - 2 comments, 1 upvote - [View Zoho Survey pricing details and edition comparison](https://www.g2.com/products/zoho-survey/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+22%3A32%3A14+-0500&secure%5Bsession_id%5D=b37401a6-4ff5-4841-901e-8238da1d3681&secure%5Btoken%5D=a51a01efa95bdf298aaccf32a490fe4014514ba1259f70b1953d05f912d4cfb6&format=llm_user) ## Zoho Survey Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Keka](https://www.g2.com/products/keka/reviews) - [Microsoft D365FO Connector for ADP Workforce Now®](https://www.g2.com/products/microsoft-d365fo-connector-for-adp-workforce-now/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Out Of The Blue](https://www.g2.com/products/out-of-the-blue/reviews) - [Pabbly](https://www.g2.com/products/pabbly/reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - [PostHog](https://www.g2.com/products/posthog/reviews) - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) - [Servicetonic Helpdesk Tool](https://www.g2.com/products/servicetonic-helpdesk-tool/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Zoho Analytics](https://www.g2.com/products/zoho-analytics/reviews) - [Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho Flow](https://www.g2.com/products/zoho-flow/reviews) - [Zoho Sheet](https://www.g2.com/products/zoho-sheet/reviews) ## Zoho Survey Features **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top Zoho Survey Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,531 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) - 4.4/5.0 (940 reviews)