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Top 10 Zoho SalesIQ Alternatives & Competitors

By Zoho
(281)4.4 out of 5

If you are considering Zoho SalesIQ, you may also want to investigate similar alternatives or competitors to find the best solution. Live Chat Software is a widely used technology, and many people are seeking productive, simple software solutions with co-browsing, in-app messaging, and lead development. Other important factors to consider when researching alternatives to Zoho SalesIQ include chat and customer service. The best overall Zoho SalesIQ alternative is Intercom. Other similar apps like Zoho SalesIQ are Drift, FreshChat, LiveChat, and LiveAgent. Zoho SalesIQ alternatives can be found in Live Chat Software but may also be in Help Desk Software or Conversational Marketing Software.

Best Paid & Free Alternatives to Zoho SalesIQ

  • Intercom
  • Drift
  • FreshChat

Top 10 Alternatives to Zoho SalesIQ Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Zoho SalesIQ stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Computer Software, and Marketing and Advertising, and find the best product for your business.
    #1
  1. Intercom

    (3,324)4.5 out of 5
  2. Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

    Reviewers say compared to Zoho SalesIQ, Intercom is:

    Slower to reach roi
    More expensive
    Better at support
    #2
  3. Drift

    (1,251)4.4 out of 5
  4. Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

    Reviewers say compared to Zoho SalesIQ, Drift is:

    Slower to reach roi
    Better at support
    More expensive
    Customerly
  5. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    (35)4.4 out of 5
  6. Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

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    Reviewers say compared to Zoho SalesIQ, Customerly is:

    More expensive
    Better at support
    Easier to do business with
    Visit Website
    #3
  7. FreshChat

    (492)4.4 out of 5
  8. Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

    Reviewers say compared to Zoho SalesIQ, FreshChat is:

    Slower to reach roi
    Better at support
    More expensive
    #4
  9. LiveChat

    By Text
    (755)4.5 out of 5
  10. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with Zoho SalesIQ:

    Reviewers say compared to Zoho SalesIQ, LiveChat is:

    Slower to reach roi
    Better at support
    More usable
    #5
  11. LiveAgent

    (1,509)4.5 out of 5
  12. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Zoho SalesIQ:

    Reviewers say compared to Zoho SalesIQ, LiveAgent is:

    Slower to reach roi
    Better at support
    Easier to do business with
    #6
  13. HubSpot Marketing Hub

    (12,346)4.4 out of 5
  14. Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.

    Categories in common with Zoho SalesIQ:

    Reviewers say compared to Zoho SalesIQ, HubSpot Marketing Hub is:

    Slower to reach roi
    More expensive
    Better at support
    #7
  15. Freshdesk

    (3,501)4.4 out of 5
  16. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Zoho SalesIQ:

    Reviewers say compared to Zoho SalesIQ, Freshdesk is:

    Slower to reach roi
    Better at support
    More expensive
    #8
  17. Zendesk Support Suite

    (6,149)4.3 out of 5
  18. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Zoho SalesIQ:

    Reviewers say compared to Zoho SalesIQ, Zendesk Support Suite is:

    Slower to reach roi
    More expensive
    Better at support
    #9
  19. Tidio

    (1,614)4.7 out of 5
  20. Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

    Reviewers say compared to Zoho SalesIQ, Tidio is:

    Slower to reach roi
    Better at support
    Easier to set up
    #10
  21. Customers.ai

    (407)4.8 out of 5
  22. Customers.ai is an AI sales outreach automation and data prospecting platform for both B2C and B2B. Key features include the ability to identify your anonymous website visitors by email, name, phone number, and more, along with templated sales outreach automation tools, integrations with thousands of business productivity tools, and hundreds of millions of consumer records to build email outreach campaigns for any audience.

    Reviewers say compared to Zoho SalesIQ, Customers.ai is:

    Better at support
    Better at meeting requirements
    More usable
    Customerly
  23. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    (35)4.4 out of 5
  24. Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

    Visit Website

    Reviewers say compared to Zoho SalesIQ, Customerly is:

    More expensive
    Better at support
    Easier to do business with
    Visit Website