Zoho Recruit Reviews & Product Details

What I like most about Zoho Recruit is that it gives me a true end‑to‑end ATS and recruitment CRM in one place, without the price tag or complexity of a typical “enterprise” system. I can model my actual recruiting workflows with custom pipelines, fields, and automation rules, so the software reflects how my desk runs instead of forcing me into a rigid template. The ability to track both candidates and clients, run outreach campaigns, and see performance analytics inside the same platform has made my process faster and more predictable. Review collected by and hosted on G2.com.

The biggest downside is the initial setup and configuration curve if you want to fully leverage automations and customization. There are a lot of options and settings, and it took time to streamline views, fields, and workflows so the interface didn’t feel cluttered when handling high‑volume pipelines. Some of the AI and parsing capabilities are good but not flawless, so complex CVs still need a quick manual review. Review collected by and hosted on G2.com.

The built-in ATS, combined with Zia (Zoho's AI), is a great helper. You get in-depth candidate analysis without needing external AI tools, which saves time and keeps everything in one place. I love how you can customize the recruitment pipeline to track exactly what's happening at each stage. The sync across all Zoho products is fantastic, and it lets you automate emails to candidates, schedule Zoho meetings, take notes, record calls, and get AI-powered summaries, all without switching platforms. The candidate timeline feature is brilliant. Where every activity is timestamped, so you can see the entire recruitment story at a glance. For bulk recruiting, it handles everything smoothly from posting jobs on hundreds of platforms to sending the final offer letter. Review collected by and hosted on G2.com.

There's a bit of a learning curve when you first start, especially if you want to take full advantage of all the customization options and automation features. It can feel overwhelming initially with so many features available, but once you get the hang of it, it's worth it. Review collected by and hosted on G2.com.

What I like best about Zoho Recruit is how customisable it is. I’m able to structure workflows, fields, and candidate stages around how I personally work, which makes the system feel tailored rather than restrictive. I also appreciate having candidate tracking, client management, and email communication all in one place it keeps everything organised and reduces the need for multiple tools. Once properly configured, the automation features save me significant time and improve my overall efficiency. Review collected by and hosted on G2.com.

What I dislike is that the initial setup can be time-consuming, especially when configuring advanced workflows and automation. There is definitely a learning curve if you want to use the system to its full potential. The interface can also feel slightly busy at times, particularly when managing multiple roles simultaneously. Additionally, some features work better on desktop than on mobile, so I tend to rely more on the desktop version for full functionality. Review collected by and hosted on G2.com.

As a recruitment consultancy handling multiple clients and job openings, Zoho Recruit has helped us streamline our entire process. The resume parsing is fast and accurate, which saves a lot of manual effort. The pipeline view makes it easy to track each candidate's status, and the client portal is extremely useful for sharing profiles securely and getting timely feedback. The system is clean, intuitive, and integrates well with emails and job boards. Overall, it brings structure, speed, and transparency to our workflow. Review collected by and hosted on G2.com.

The reporting section can feel slightly limited for agencies that want deeper analytics. Some customizations; especially in workflows and templates- require a bit of learning. Also, the mobile app is helpful but can be smoother in terms of navigation and speed. Review collected by and hosted on G2.com.

I appreciate the ease of use of Zoho Recruit's user experience. The UI is clear and makes it straightforward to create job openings. I like how there are clear buttons to publish, pause, and edit job posts as needed. The initial setup of Zoho Recruit was easy, not that difficult. I also value the support provided by the team, as they set up a video meeting to guide us step by step in creating our first job. Additionally, I like using Zoho Sign to offer job letters and get them signed digitally. Review collected by and hosted on G2.com.

We were new to this system, so it took a while to understand the workflow. It's not really a con, but it's the same for any system. Review collected by and hosted on G2.com.

I really appreciate how Zoho Recruit has made things easier for my team with its automations and easier dashboards, giving us a bird's eye view and making it simpler to provide updates to the founders. The Blueprint feature is especially impressive because once we set it up, our entire process was automated, allowing us not to have to lift a finger. This is particularly helpful because at our marketing agency, where we have a lot of hiring on a daily basis, it ensures we don't miss reverting to any candidate, whether it's for acceptance or rejection. The initial setup process was smooth, with support from a relationship manager who provided onboarding sessions, making the whole experience easy for us. Review collected by and hosted on G2.com.

It works well but since we had like a lot of candidates on our database, after a point it started to lag a little but wasn't much of an issue. Review collected by and hosted on G2.com.

The platform is excellent for organizing high-volume recruitment for roles like our Junior Accountant position. I specifically like how easy it is to manage batches of CVs from external agencies and keep them organized in specific folders. The user interface is intuitive, making it simple to track candidate progress at a glance. Review collected by and hosted on G2.com.

While the platform is powerful, some of the advanced settings for account management are tucked away in deep menus. A more simplified 'Quick Settings' dashboard for everyday administrative tasks would improve the speed of the workflow. Review collected by and hosted on G2.com.

What I liked most was how quickly I could start using it without deep technical knowledge. The ease of use is solid once you understand the basic flow — creating job openings, adding candidates, and moving them through the process feels structured and logical. Even though I only used the free trial, I was able to test core features like email templates, pipeline tracking, and interview scheduling. The ease of integration with other Zoho apps is also a plus for anyone already in that ecosystem. Overall, it’s a practical solution for small HR teams or consultants who need something simple but reliable. Review collected by and hosted on G2.com.

Since I only tested the free version, some of the more advanced features were locked, which limited the evaluation. The number of menus and settings can be confusing at first, making the ease of implementation less straightforward for beginners. The design is functional but could be more modern visually. Some integrations require additional setup or paid tiers, and certain reports are not accessible in the trial. I used it several times a week and found it stable, but the navigation between modules can feel a bit heavy. Customer Support was helpful, though response times varied depending on the channel. Review collected by and hosted on G2.com.

I use Zoho Recruit to categorize my candidates, record my client information, and create client needs. Zoho combines CRM and ATS into a single tool, it is very user-friendly, easy to use, and customizable. I particularly appreciate the automatic scanning of key data on resumes, which represents a real time saver. The initial setup of Zoho Recruit was very simple, done independently, and the software is intuitive even if we are not IT experts. Review collected by and hosted on G2.com.

Some data on the modules cannot be deleted. I would like to be able to freely delete irrelevant data. Review collected by and hosted on G2.com.

Great platform which easily helps to create a job openings or import from other platforms. One can easily create offer letter and share it with the selected candidates. Its segmentation filter makes it easy to filter the departments on the basis of Name, Leads or any associated tags. One can also assign the specific permissions based on the users. Customizations are also possible. Review collected by and hosted on G2.com.

Reaching out to customer support is a cumbersome process. Although you will get all the relevant help articles on the platform itself but just in case if you need to talk to support then you have to navigate extensively in order to find the right option. Review collected by and hosted on G2.com.